They were very thorough, knowledgeable and professional. We were pleased with the results.read more

Kam did an amazing job steam cleaning our sofas and carpet. He communicated well and came a few…read moredays after I contacted him. it was SO worth the price as well! I highly recommend their services.

They were so efficient, considerate, knowledgeable, kind, fast and went above and beyond to help…read moreus. They are extremely affordable and treat you like family! I would recommend them to everyone! When they say they are working for you they really mean it! I just cant say Thank you enough to Luke and his amazing staff!

Luke Collins is very knowledgeable and professional with every question that I asked him. He does…read morehis work with integrity. I will use him for any future issues and will be referring him to family/friends.

I gave 5 stars for Serv-Pro mitigation following a flooded, beautifully designed lower level in our…read morehome. They were fast, courteous, and professional. So I hired them to do the repairs. BIG MISTAKE. A job that should have taken 2-3 days at the most, but has taken more than 3 weeks. The workers did shoddy work and were not honest. Found one sleeping in his truck, taking a 3-hour lunch, shoving trash into our crawl space... Someone broke a chair leg and then tried to cover it up by putting screws in the leg. Of course, they didn't tell me about that. I deeply regret my decision to hire them.

Disgusted. I nor…read morethe property owner would recommend Servpro to anyone in the greater Columbus area. Outlined below is a summary of the issues I personally experienced fall of 2023 that I have tried to no avail over the course of 5 months to address; I need to move on for my own emotional well-being but, feel compelled to share with others. Also, when trying to address several issue with their "accounting" Servpro representative said, "this is not really your money it is your insurance paying so why do you even care". Personal Belongings Cleaning - Hours and laborers billed 100% inaccurate; - On-site cleaning and boxing of items; nothing was wrapped prior to placing in boxes, boxes were not sealed or closed and boxes were not labeled - on-site arguments and disagreements between Servpro "employees" - Unprofessional; used my kitchen to prepare their lunches and take lunch breaks Property Restoration - Destruction to property during "restoration" - Lack of regard for safety and terms of property lease; threw carpet out the 2nd floor window AND let gas build up from stove and fire ball ensued while "cleaning" - Poor execution; second vendor entered and said " this is considered clean!" - Knowingly broke and damaged personal belongings and did not acknowledge - Charged for services not rendered (HVAC cleaning) - Lost insurance check - Lack of understanding by Servpro on authorization process when dealing with rental property

Robbie did a great job getting tough stains out of our stairs, furniture, and area rugs. He was…read moreprofessional and efficient as well. We would definitely use Signature again!

Robbie & Mike were great to work with! All of our apartments were cleaned two days early and the…read morework was quality!

We used Puroclean for a whole house cleaning due to an oil furnace malfunction that sent soot out…read moreof every vent. They did a great job getting the soot off the walls and floors! You couldn't tell it happened when they were finished. We would use them again, but we hope we don't have to.

We had a mold issue. Rick got back to us right away. There was no delay in having them come out to…read moreremedy the problem. The estimate they gave is what we paid. We had to have some plumbing work done and Rick recommended someone who came out quick and did a great job. Then their crew was right back out a week later to clean up the mold and re-drywall everything I would highly recommend this company. They do quality work.

Could not get our tub clog cleared with products or snake. Called Roto-Rooter after giving up…read more James was dispatched within 2 hours. He attacked the clog from multiple directions and used several different sizes of snake with no result. But, he didn't give up. Finally he found the clog and the drain was cleared. Great attitude and customer service. James is a great representative of the company.

ABSOLUTLEY HORRIBLE!!!! A guy was at our house ALL day and said he fixed it. quoted us $1400 took…read morehim 2 more hours which brought our total to $2100 and after he left our ceiling was raining water. not to mention the manager called and was absolutely atrocious and could not be more rude. AVOID THIS COMPANY AT ALL COSTS