I went in and brought my new pantsuit. They didn't even have me to try it on. He just felt the…read morefabric and said no we can't help you. Customer service could use a tuneup. I'll do business with another alteration shop.

I had a hole in my stretchy pants and they fixed it up real nice. Hard to tell it was there in the…read morefirst place. 10/10 recommend. Great staff and great customer service.

Super rude. I left! Asked when I needed them by. Told her…read moreshe said no. Not till the end of the month. Didn't ask if that was ok or even if I still wanted them done. Obvious she didn't want the business!!

Great tailoring, very nice owner! I have been going here for…read more2 years, oh 3 years. I'm happy I found Jeni's :)

They did a great job for a really good price. Service was provided quickly. Highly recommendread more

Picked up my items and they were exactly what I wanted and needed to resize my bras! Thank you for…read moresuch professionalism. Very helpful and kind. I am very satisfied with my results.

They had 3 weeks to hem and alter one shoulder of my dress. I go to pick it up on the quoted date…read moreand she said "oops" I forgot to do it. Then she told me to come back in one hour. She still charged me the full $95. Unbelievable!!

I have 2 dresses hemmed up 1" and they charged me $60 and it took over 2 weeks. They never told me…read moreit was going to be that much.. Crap. Better alteration places around here.

This is my experience with Just Sew. When I received my…read moredresses, the "seamstress" had placed pins in all four new dresses creating holes and tearing the fabric. The hems were also misaligned. When I addressed these issues with the owner he was very rude. Insisted they could "steam" the holes out. When asked why they had pinned sticky notes onto the front of the dresses (creating holes) the response was "you know very well why" No. I do not know why a person hired to alter a dress would deliberately damage the fabric. I am posting photos of the dresses I received and the damage that was caused by this store. Very disappointing.

I had a disappointing experience here with the new ownership. I went to pick up my leggings after…read morealterations and paid, but before leaving I noticed the threading had been done incorrectly. I brought it to the owner's attention immediately and was told they would fix it. I then had to wait around for about 20 minutes, only to be told they still needed more time and that I would have to come back the next day. While I am waiting, I am hearing the owner get defensive with another patron regarding black spots on her white dress that were not there when she dropped the dress off. The lack of accountability for the inconvenience was frustrating. When picking my leggings up for the second time, I asked if there could be any sort of partial refund or discount since the work had not been done correctly the first time that I had to point out, and required multiple trips, but she refused and got quite defensive at me, similar to the day before with another patron. In the end, the issue may have been corrected, but the overall customer service experience was poor. I will not be returning.

They would efficient and clean it was easy to work with them and they had my dress done earlier…read morethan estimated

We went there to get a suit altered. First of all, it seems to me that a intern was pinning his…read moresuit, which I really did not like, but I was going to go along with it, although it was just awful! But I figured it would be taken care of by the real semtress of the facility. When it was time to check out, we learned we had to pay half upfront and pay the balance upon pick up. That wasn't the problem although at the other ateration location, we only paid at pick up. The real issue was the cost!! It was extremely too high!!$108.00 compared to $80.00. $80.00 is the best bargain for excellent work, at the other location and where we will continue to get our items altered.

Spoke with Barbara last week. She tells me they open at 9:30. I am sitting in the parking lot along…read morewith two other customers in their cars. Now three. The sign on the door says hours are 9:30 am until 5 pm on Thursday. But no one answers the door or the phone number listed. When you call you get "vmail has not been set up yet" and a text message does not go through. Terrible. You lost this what would have been first time customer. I am off to Nancy's Alterations. They answer the phone and open when they say they will be open:)

The people are very rude! If you don't speak fluent Spanish I wouldn't even bother going in or at…read moreleast bring a translator. The best you get in there is choppy English and when I phoned in my friend who is fluent in Spanish the main lady was very rude and said "no have here speak english" pointing to some lady sitting in a chair. She destroyed the bottom of my daughters dress for her Senior prom took away the flow and turned it into almost pleated when we needed it shortened. When we went back to see why and if it could be fixed she immediately blamed my daughter for the mistake saying she told her this would happen. She said a lot of stuff and then my friend translated back to me and none of it was "sorry for the confusion lets see what we can do" It was all "I told her it would ruin the dress"...etc and she did NOT tell her, my wife was there during the conversation the part they understood. She said there were two ways to do it one would cost xyz the other would cost xyz. Never did she say it would change the dress completely! DON'T waste your time in here. We took the dress to Lee's Tailors at Haywood Mall and the lady there is SUPER sweet and empathetic to the situation. She explained why the flow changed and that we should have had that explained to us before the work was being done. She made it seem like they could fix it and that they would put a rush on it because my daughters prom is Friday at a very fair price. In other words excellent customer service. We have two more daughters with future proms and the new place will get all of our business.

Oh wow what a nice place , Sophie's alterations the ladies were very nice very helpful. The quality…read moreof the stitching was very good. The value for the alteration was very good for the money. I am res pleased with my dress alteration. I see why everybody recommend Sophie's in Easley. She's the best. I recommend to everybody if you're looking for somebody that knows their stuff and alterations. This is the place to go to. You will not be disappointed.

I have had several shirts and pants altered here and have been completely satisfied with the…read moreresults.