I went in and brought my new pantsuit. They didn't even have me to try it on. He just felt the…read morefabric and said no we can't help you. Customer service could use a tuneup. I'll do business with another alteration shop.

I had a hole in my stretchy pants and they fixed it up real nice. Hard to tell it was there in the…read morefirst place. 10/10 recommend. Great staff and great customer service.

I absolutely love this place! They are experts at what they do and I have been using them for close…read moreto 15 years. I have a son with special needs and he's shorter than most so all his pants have to be shortened and they always do them perfectly along with altering all my clothing. Would not go to anyone else! TYLER'S MOM

They hemmed my daughter's dress. The back was more than two inches shorter than the front. It was…read moreso short she could not wear it because it was inappropriate. Brand new dress that has never been worn. The owner who also is the alterations person blamed it on us saying we approved it. The kicker is we had our other daughter's exact dress done also and it was fine. So when we said she made a mistake she said she does not make mistakes. She offered no explanation, apology and no partial or full refund. Beware, she only takes cash for obvious reasons. Don't go here. She is a crook.

My daughter brought her wedding gown to Kitty's for alterations. The owner apologized for missing…read more"add hook and eye" on the order. They had to add them when she waited. When she put the dress on last night for me, one of the straps that they had shortened was not the right length. Someone helped her put the dress on THREE times the morning she picked up and no one thought it was important to adjust it. The stitching on the lining and pads looked like novice work. After the wedding, I'll post pictures. The hustle loops are loops of elastic thread. thankfully it was only $25 for those three loops and buttons. There is no pricing transparency so we were surprised by what we paid. The owner told me that she would give pricing estimates from now on. I'd encourage you to ask and get it in writing. Disappointed.

Totally ruined a brand new dress of mine by cutting it too short. But their customer service was…read moregood and they reimbursed me for the dress value, but not the alteration cost.

They would efficient and clean it was easy to work with them and they had my dress done earlier…read morethan estimated

We went there to get a suit altered. First of all, it seems to me that a intern was pinning his…read moresuit, which I really did not like, but I was going to go along with it, although it was just awful! But I figured it would be taken care of by the real semtress of the facility. When it was time to check out, we learned we had to pay half upfront and pay the balance upon pick up. That wasn't the problem although at the other ateration location, we only paid at pick up. The real issue was the cost!! It was extremely too high!!$108.00 compared to $80.00. $80.00 is the best bargain for excellent work, at the other location and where we will continue to get our items altered.

They are EXCELLENT! The lady at the front was super sweet and empathetic to what had happened to…read moremy daughters senior prom dress by a different place. She even put a rush on fixing it and the cost was very fair! Didn't even charge extra for the rush! The first place cut off the "horsehair braid" from the bottom of the dress to shorten it and it made the dreas look COMPLETELY different it akmost looked pleated. The other place said they couldn't fix it so we took here to Lee's Tailors and they fixed it which made my daughter so happy and relieved which made me happy and relieved lol. We have two more future prom girls and will definitely be bringing their dresses, as well as any other tailor work, to Lee's without question!

Alterations on husband's suit for our daughter's upcoming wedding…read more The staff is friendly, courteous, and skilled. Their prices are fair in accordance with the quality of the worl.

Phenomenal Customer Service. I have a last minute alteration needed to be done within 24 hours and…read moreJohn was more than happy to accommodate for an extremely reasonable price. I cannot recommend this place enough.

PLEASE READ before going here!!!…read more So I took my bridesmaid dress here to get hemmed a few inches at the bottom. I had called and asked for a estimate price and he said he can give me one until he sees the dress, so I took it in and tried it on and he started to add markers and pins to where it needed to be hemmed. I thought "well there's no going back now lol" anyways he rings me up and it costed me $65 which is double what I've ever had to pay to get a bridesmaids dress hemmed. I thought well he must be good then. Especially cause he told me he was on the news for how good he was! (Which isn't even true!) Anyways I went and picked up my dress today, hoping to be satisfied since, paying $65 for a few inches to be hemmed.. I got home and checked it out, because he offered to put my dress in my vehicle for me.. (I took the picture of him cause I thought it was kind of him to help, now I know he was probably just not wanting me to see the crappy job he did until I got home) Anyways, the photos speak for themselves. this was literally the worse sewing job I have ever seen done. My 6 yr old niece could have done better. I least she would have finished it. I have called and left a message asking for a refund cause this is absolutely ridiculous for paying $65, and receiving this back. This dress originally costed me $180 and I payed $65 for it to get ruined. I would never recommend this place and I will actually warn people of it

I had my clothes altered here for a solid 3 years. I only recently switched to a place closer to…read morehome- However I think the ladies at this place beat out the others. Not only do they do the best job I have ever seen in altering clothes down, they do a tremendous job with blue jeans and the "New York" hem. Turn around time is about a week, though they will rush something if you need it. I have had jeans done, pants hemmed, a formal dress shortened and straps tacked, and skirts taken in. This said, It was VERY easy to go in and spend $80.00. I guess you really have to pay for the quality, but you most certainly have peace of mind about how your garments will turnout.

Really excellent service. Came in with a bridesmaid dress with just two days until the wedding and…read moreshe altered it no problem. I needed about 8-9 inches off the bottom of the floor length dress and it looked perfect when I got the finished product. It was only $50 too which I thought was great considering the short notice and time until the wedding. Very pleased with this alteration shop and will return with any alterations or alteration emergencies.

I would highly recommend Layla's. From the moment you walk in, you are greeted with a smile and…read morefriendly hello. Their prices are affordable, quality is great, and you can even get same day service.

Spoke with Barbara last week. She tells me they open at 9:30. I am sitting in the parking lot along…read morewith two other customers in their cars. Now three. The sign on the door says hours are 9:30 am until 5 pm on Thursday. But no one answers the door or the phone number listed. When you call you get "vmail has not been set up yet" and a text message does not go through. Terrible. You lost this what would have been first time customer. I am off to Nancy's Alterations. They answer the phone and open when they say they will be open:)