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    Kitty's Alterations

    3.6 (19 reviews)
    Closed 9:00 am - 5:30 pm

    Services - Kitty's Alterations

    Clothing alterations

    Clothing mending and repair

    Kitty's Alterations Photos

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    I do not recommend going to this business. They ruined a bridesmaids dress that I was supposed to wear in a wedding. All I asked for was a simple straight, floor length hem for my brothers wedding. Instead of doing it the right way, with a chalk hem marker, they lazily put one pin in where the hem should be while I was trying the dress on. I left, trusting that they were the professionals and would do it correctly. Two weeks later I returned to pick the dress up and the left side was dragging on the floor and the right side of the hem was up to my ankle. Totally incorrect, so I brought it back and they PROMISED me over and over that they'd fix it. I left and came back a 3rd time and again instead of using a chalk hem marker, they just removed an inch off the entire bottom, leaving the same exact incorrect hem, long and dragging on the floor on one side and up to my ankle bone on the other side. When I asked them to please fix it the third time, using a chalk hem marker to measure it around the bottom, they told me they wouldn't do it, that their hem was correct because they measured up from the bottom and that it was because my dress was made cheaply. They should have done it correctly from the start, instead of cutting it off lop sided twice. I am appalled at the treatment I received and I will never return nor recommend it to anyone else. I am frustrated that I wasted money and time here. I'm so disappointed that I cannot wear this dress and that the hem is too short for floor length. I had to BEG them to give me my money back. They refused many times and told me they couldn't until the owner came back in town. Now I am left a week before the wedding with a dress that is too short and stranded trying to find someone to correct it. Unfortunately they chopped off too much to begin with and it's ruined. I was treated poorly when I asked them to make it right and fix it, they sent me away and told me that it's my fault and that they would not fix it. Photo for proof of what they sent me away with. You can see the left side is dragging on the floor and the right side is way above floor length. You can also see that the liner is uneven as well compared with the otter layer on the left.

    Jennifer Stuart Photography

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    7 years ago

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    14 days ago

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    7 months ago

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    5 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    7 years ago

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    7 years ago

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    7 years ago

    Ms.Rose and her team are wonderful!!!!!!!Been going there for years! !!!!

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    5 years ago

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    13 years ago

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    11 years ago

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    10 years ago

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    9 years ago

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    8 years ago

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    10 years ago

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    14 years ago

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    The Tailor Shop - Another hole where their plugs just fell out due to lack of proper tooling to set.

    The Tailor Shop

    (23 reviews)

    Took my shoe here for repair and it was ready 3 business days later. Got a text message from the…read moreowner letting me know the shoe was ready for pickup. How great is that! My shoe separated top flap from bottom flap in the airport as we were flying out on vacation. On our second stop of our 4-stop vacation we found this shop through Yelp and very pleased that we did. Yelp is such an invaluable resource! The repair was done in an excellent fashion. Very pleased! The owner was very pleasant to deal with. I just hope everyone can see what a service this shop is to the community. The skills and breadth of experience with repairs they bring are nearly impossible to find. This shop is a gem!

    I am not one to give bad reviews, unless its food. But for what I paid and for as long as it took I…read morefeel I must speak out. This was a very rare coat..in fact I bought the last one. I took it in to be tailored as it was a bit over sized. When told that wasn't something he wanted to tackle.. I asked to have a zipper installed as I am a disabled vet and had problems with the original snaps... long story short he removed my snaps (The zipper was behind so no need) installed fake "Rivets" and didn't even seat/secure them with a tool..just pushed them in "Plugged" the hole with them. Well I lost two of them the first night I wore it. I found them on the floor. I ordered a tool to see if I could seat them, but I bought cheap wrong dies that wouldn't work. The second night worn, the zipper tore loose from the hand stitch. All in all this was beyond a shoddy rushed job that I waited over a month for. I paid $200 for the coat and $150 for this "Work". I didn't take it back and complain, I figured this is the work they do and didn't want to wait weeks again to wear a football jacket when the season is about over. I know how to sew (Thanks grandma) so I will take the $150 loss and just do all the work all over myself. So maybe I got a bad day job, I don't know...but I am throwing this out there to all. If it happened to me with my prize item..I would think hard about giving them your item. I am adding pictures of rivet heads, holes in jacket and zipper and stitching.

    Layla's Alteration Shoppe - Original look of prom dress on left, once shortened changed to look on right.

    Layla's Alteration Shoppe

    (18 reviews)

    I would highly recommend Layla's. From the moment you walk in, you are greeted with a smile and…read morefriendly hello. Their prices are affordable, quality is great, and you can even get same day service.

    The people are very rude! If you don't speak fluent Spanish I wouldn't even bother going in or at…read moreleast bring a translator. The best you get in there is choppy English and when I phoned in my friend who is fluent in Spanish the main lady was very rude and said "no have here speak english" pointing to some lady sitting in a chair. She destroyed the bottom of my daughters dress for her Senior prom took away the flow and turned it into almost pleated when we needed it shortened. When we went back to see why and if it could be fixed she immediately blamed my daughter for the mistake saying she told her this would happen. She said a lot of stuff and then my friend translated back to me and none of it was "sorry for the confusion lets see what we can do" It was all "I told her it would ruin the dress"...etc and she did NOT tell her, my wife was there during the conversation the part they understood. She said there were two ways to do it one would cost xyz the other would cost xyz. Never did she say it would change the dress completely! DON'T waste your time in here. We took the dress to Lee's Tailors at Haywood Mall and the lady there is SUPER sweet and empathetic to the situation. She explained why the flow changed and that we should have had that explained to us before the work was being done. She made it seem like they could fix it and that they would put a rush on it because my daughters prom is Friday at a very fair price. In other words excellent customer service. We have two more daughters with future proms and the new place will get all of our business.

    Just Sew

    Just Sew

    (16 reviews)

    My wife and I have used Just Sew for many years. We have always had an excellent experience. Just…read morethis week I dropped off 2 pairs of jeans to be hemmed. The woman who helped me was very pleasant and careful. I was surprised to get a text that they were done 2 days later. When I picked them up, the work was perfectly done and the price very reasonable at $15 each.

    I had a disappointing experience here with the new ownership. I went to pick up my leggings after…read morealterations and paid, but before leaving I noticed the threading had been done incorrectly. I brought it to the owner's attention immediately and was told they would fix it. I then had to wait around for about 20 minutes, only to be told they still needed more time and that I would have to come back the next day. While I am waiting, I am hearing the owner get defensive with another patron regarding black spots on her white dress that were not there when she dropped the dress off. The lack of accountability for the inconvenience was frustrating. When picking my leggings up for the second time, I asked if there could be any sort of partial refund or discount since the work had not been done correctly the first time that I had to point out, and required multiple trips, but she refused and got quite defensive at me, similar to the day before with another patron. In the end, the issue may have been corrected, but the overall customer service experience was poor. I will not be returning.

    Kitty's Alterations - sewingalterations - Updated May 2026

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