I cannot recommend this business based on my experience…read more I prepaid $150 via Venmo for a cleaning that was confirmed in writing. She did not show, rescheduled, and again did not show. The service was never provided. Despite multiple requests over the past week, the $150 has not been refunded. Venmo refund requests were declined and the payment was cashed out. Based on my experience, I would not prepay or rely on confirmed appointments.

Amber and team member did an amazing job cleaning the two bedroom apt I vacated. Also did an…read moreexcellent job on carpet shampoo and floor cleaning. I highly recommend The Polish Nest!

Our family is very pleased with Norkis & Yajaira Cleaning Services! Since the fall of 2023, we have…read morelooked forward to both their quality work and customer service here in Providence. In a competitive market, Norkis & Yajaira stand out because you get great value for affordable rates. From the open and visible to the "nitty gritty," it feels good to know that your home is truly being cleaned and cared for. They are also very pleasant and trustworthy people, so it is especially good to benefit from their talents. I happily recommend that people contact their team for great support!

No show Didn't bother to call me she was not coming…read more I waited a week for this appointment

Excellent service and work product! Was very happen with the end result, my house has never smelt…read moreso clean!

I was in a jam and needed someone quick for an Open House that was days away. Brittney was local,…read moreresponsive, accommodating and 100% worth the price and more!!! She spent so much time wanting to get the job right! I recommend and will call her for any future needs! I had my floor resurfaced and if you've done so, you KNOW it leaves a light dust everywhere!!! Casa Bella Cleaners wiped down the walls, trim and everything else. They did an amazing job!

Excellent work! We were selling our home and Casa Bella Cleaners deep cleaned and they were…read moreexcellent. Responsive, efficient, friendly and great service. Our home is ready to sell now. Highly recommend.

Great service, responsive, flexible, thorough, and friendly. She did a great job on a deep clean…read more Would definitely hire Zoey and recommend her to others.

Do not use this company. If you are first time customer, they request NON-REFUNDABLE deposit of…read more$100 dollar on the website's FAQ. My wife got charged $200 instead. We want to reschedule since our timeline changed. They now charging ANOTHER $100 dollar for cancellation fee that is nowhere to be found on their website. Be careful dealing with this company. I rescheduled my carpet cleaning with another company with a simple phone call and no deposit required. Update: Buried in a Terms & Condition link in the email which does not require you to agree to, I found a $65 late cancellation fee along with all other conditions and fees. Yet, my wife got charged $100 instead? Disputing this with my CC company on a TOS that we never agreed to.

Our home needed a thorough cleaning so we decided to go with So Clean. My house has not felt this…read moreclean in a while! My wife and I decided to use their biweekly house cleaning services to help us keep up with the cleaning at our home. I highly recommend So Clean for your house cleaning services!

I highly recommend this agency if you want a trustworthy and absolutely delightful people who would…read morego above and beyond to help you. I've worked with them for almost a decade and they've never ever backed out once. They've also helped me out with kitchen renovation, pool cleanup and maintenance, I can go on and on but to be honest, I cannot do anything without them. Jenny and Mauro are an exceptional couple who would help in every way they can. I highly recommend them.

The owner is very responsive and flexible. Jenny is meticulous and respectful of our home.read more

I made an appointment with the above company on February 19 for a February 28 cleaning. I received…read morea text message at 9pm the night before stating that all appointments have been canceled due to weather. As someone who is a supervisor and leads a team on daily basis, I completely agree on ensuring everyone is safe, especially when weather can be dangerous. In the text message the guidance given is to reach out to the company and reschedule. The very next day on March 1 I reach out to the company to reschedule. I receive a text message back two hours later stating that there is an opening on Thursday, 2 March at 12:30pm. I agree to the appointment. The day of, at 12:30pm I text at 1231 and mention that I am home, please advise when you arriving. No arrives, calls, or even sends a text. The company is a no show. I call at 1246 and no one picks up. I receive a response at 2:07pm I'm guessing from the owner since the person never identified themselves mentioning that they have COVID and have been hospitalized since Tuesday night and that there secretary was supposed to reach out to me an led cancel. I text back to summarize my experience and mention that maybe the secretary needs more training and it would have been nice to have received a phone call so I could schedule with someone else. I receive another text message that I felt was unprofessional and telling me that we are all "human" and that "this is not in my hands" and that "I have a second job, I work in a hospital, maybe I get infected there" as there are continuous apologies. Here are my concerns: 1.) When originally canceling the appointment due to weather, sickness, etc it should NEVER fall on the client to be the one to reschedule. Proper customer service entails the company reaching out to the client and making the effort to reschedule. This shows that the clients business is indeed important. 2.) The need to communicate through text message should be limited. Pick up a phone and actually talk to your client. This can help alleviate any misconstrued information and it shows your clients that they matter. I wish I could have experienced what the other reviewers experienced, however, the ball was dropped big time. I'm also in the process of moving out of my condo in two days, and this experience really didn't help.

This team is amazing! Prompt service and reasonable prices. Their business is growing and I'm glad…read moreto be apart of it. Communication has been fast and polite. The deep clean team went the extra mile for my family and I can't wait to have them back Bi-weekly. My house has never felt so clean! Give them a try you will be very happy with the results.