Do not use this company. If you are first time customer, they request NON-REFUNDABLE deposit of…read more$100 dollar on the website's FAQ. My wife got charged $200 instead. We want to reschedule since our timeline changed. They now charging ANOTHER $100 dollar for cancellation fee that is nowhere to be found on their website. Be careful dealing with this company. I rescheduled my carpet cleaning with another company with a simple phone call and no deposit required. Update: Buried in a Terms & Condition link in the email which does not require you to agree to, I found a $65 late cancellation fee along with all other conditions and fees. Yet, my wife got charged $100 instead? Disputing this with my CC company on a TOS that we never agreed to.

Our home needed a thorough cleaning so we decided to go with So Clean. My house has not felt this…read moreclean in a while! My wife and I decided to use their biweekly house cleaning services to help us keep up with the cleaning at our home. I highly recommend So Clean for your house cleaning services!

Can't recommend Kenia and her crew enough. We had them for our home in Providence and begged her to…read morecontinue when we moved to Foster. She goes all over RI. They are friendly, thorough and reasonably priced in line with others around. We will keep her as long as she'll keep us!! Excellent. And the queer o meter is a perfect 10.

Kenia's Cleaning service is amazing. I can't thank her enough. I moved into my apartment late at…read morenight (after traveling across the country) to discover is full of trash & dust- i literally couldn't breath, so at 9pm, I was on the phone furiously trying to find anyone who could clean it in the morning. Kenia happened to pick up my phone call and was so accommodating & helpful. She showed up the next morning at 7 am and worked WONDERS on the room. It's so beautiful & breathable now and I have Kenia to thank. She was very professional & had a strong attention to detail. I definitely recommend this service!

They're thorough and professional!!! Loved working with them! They were willing to customize and…read moreadjust to our needs.

Great job deep cleaning our condo for move in on short notice. The oven has never looked better.read more

I made an appointment with the above company on February 19 for a February 28 cleaning. I received…read morea text message at 9pm the night before stating that all appointments have been canceled due to weather. As someone who is a supervisor and leads a team on daily basis, I completely agree on ensuring everyone is safe, especially when weather can be dangerous. In the text message the guidance given is to reach out to the company and reschedule. The very next day on March 1 I reach out to the company to reschedule. I receive a text message back two hours later stating that there is an opening on Thursday, 2 March at 12:30pm. I agree to the appointment. The day of, at 12:30pm I text at 1231 and mention that I am home, please advise when you arriving. No arrives, calls, or even sends a text. The company is a no show. I call at 1246 and no one picks up. I receive a response at 2:07pm I'm guessing from the owner since the person never identified themselves mentioning that they have COVID and have been hospitalized since Tuesday night and that there secretary was supposed to reach out to me an led cancel. I text back to summarize my experience and mention that maybe the secretary needs more training and it would have been nice to have received a phone call so I could schedule with someone else. I receive another text message that I felt was unprofessional and telling me that we are all "human" and that "this is not in my hands" and that "I have a second job, I work in a hospital, maybe I get infected there" as there are continuous apologies. Here are my concerns: 1.) When originally canceling the appointment due to weather, sickness, etc it should NEVER fall on the client to be the one to reschedule. Proper customer service entails the company reaching out to the client and making the effort to reschedule. This shows that the clients business is indeed important. 2.) The need to communicate through text message should be limited. Pick up a phone and actually talk to your client. This can help alleviate any misconstrued information and it shows your clients that they matter. I wish I could have experienced what the other reviewers experienced, however, the ball was dropped big time. I'm also in the process of moving out of my condo in two days, and this experience really didn't help.

This team is amazing! Prompt service and reasonable prices. Their business is growing and I'm glad…read moreto be apart of it. Communication has been fast and polite. The deep clean team went the extra mile for my family and I can't wait to have them back Bi-weekly. My house has never felt so clean! Give them a try you will be very happy with the results.

Nicole does great work and was very responsive so we set up our first appointment quickly. She's…read morebeen coming every 2 weeks ever since. I'm always happy when I come home on 'Nicole days' to see the little touches she adds.

Nicole is professional, efficient and excellent at her craft! Nicole does turn-overs for my Airbnb…read moreproperty several times per week over the summer and she has been absolutely amazing. Nicole pays very close attention to detail and never leaves a stone unturned! She always leaves the space spotless from floor to ceiling, and my reviews often highlight this. She communicates well if there is any issue or anything unexpected in the space so that it can be remedied and is very reliable. I highly recommend her services.

We recently bought a house that was VERY dirty and had a VERY strong odor from all the animals the…read moreprevious owners had. We found Violeta's cleaning service through here and the team did an amazing job! Not only did they clean the entire house top to bottom, they also got that terrible smell out of the basement. Another reason we chose this team is because they came out and gave us a very competitive quote on the price, for the amount of hours they put into cleaning my house I don't think there is anyone else we could have pick for the job. We are extremely grateful for all the hard work and will definitely be calling this team for future cleaning projects.

i would like everyone to know what a GREAT job this service has done for me. I hired them & they…read morecame to my apartment . On time, and was very professional. they did an amazing job with the deep clean , as well as the regular cleaning. My apartment smelled great. And looked great. you wont be dissapointed. I will be using them every two weeks!

Rental Apartment cleaning windows floors stove refrigerator, microwave, cabinets kitchen and…read morebathroom closet ,baseboards hall entrance stairs, thank you Jackie and Brenda for amazing job I can't say enough on thorough cleaning was very impressed to see your cleaner using q-tips to clean around the window sills of the storm windows I would definitely recommend just a basics cleaning to any property Management company .

Such a horrible experience with this company. The woman who cleaned the house was insanely rude and…read morestayed 3 HOURS longer than agreed upon and raised the price through the roof. Took 6 hours to clean a completely empty house. The house was averagely cleaned and was a huge disappointment. Will NEVER be using this service again and strongly advise people to NOT use them.

Joyce and her team have been great! She is very…read moreaccommodating and responds quickly. I love that it is a green cleaning company as they are not easy to come by. I find her pricing to be very fair as most can be extremely overpriced. The best part is they are dog friendly! Don't wait, just call and thank me later.

I hired Green Gleam for a specific post-move-out clean of a main kitchen area and appliances…read more(specific photos were provided of what and where). I provided photos upfront and received an $80 quote with an estimate of about an hour of work. She requested a tip and cash only. I asked that it all be in the receipt. The owner also performed a walkthrough on-site before starting. Two hours into the job, she stated she cleaned an unrequested secondary pantry/scullery area off the kitchen that was outside our agreed scope, and demanded a price adjustment for her extra time. When we declined to pay for unauthorized extra work beyond the $80 agreement, she became upset, stopped working mid-job, and left. To make matters worse, she accepted $100 cash on-site ($80 for the job + $20 tip), but then refused to issue a written receipt. When we asked for a receipt showing the $100 handed to her, she claimed doing so would be "falsifying records," completely refusing to itemize the $80 service charge alongside the $20 tip. She then went on a tantrum to both my partner and me with inappropriate language and threatening to block us. I also searched the state business database and found no active business or LLC filing under "Green Gleam" in Rhode Island. Makes me wonder if she is working as a sole proprietor (Joyce) but with a business name. I will be looking more into her business practices with the state. Overall, very poor communication, lack of scope management, and highly unprofessional conduct. I would not recommend this service.