No show Didn't bother to call me she was not coming…read more I waited a week for this appointment

Excellent service and work product! Was very happen with the end result, my house has never smelt…read moreso clean!

I contacted Ashley via text to which she responded promptly. We then scheduled a time for her to…read moreget an estimate of the cleaning at 12PM then next day. I was contacted at 12:15 by the property owner that no one has shown up. I texted her thinking maybe she was running late and asked the property owner to wait 10-15 more minutes in case she was. Ashley then contacted me that she was running 2 hours behind due to a family emergency. Life happens. I asked if she could do the quote later that day and schedule a cleaning for the weekend; which she responded that she could give a quote but could not do a cleaning on the weekend. Sure that's fine. I asked her what time would she be able to come to which there was no response, then asked again if she would be able to do the afternoon the next day. This was an extremely frustrating interaction with Ashley due to very poor communication on her part after giving her another chance despite the no-show.

I'm so happy to have found Ashley! It's nice to have someone I can trust and someone who goes above…read moreand beyond cleaning. Her prices are incredibly fair, too. I highly recommend this company!

We've been using Northeast Maids biweekly and have Trang as our cleaner--she's amazing! She always…read moredoes a great job picking up our kids' toys, sweeping, and mopping. She's also so sweet with our two toddlers. The pricing is very fair for the quality of service we receive. Highly recommend!

Very Good service. Very polite timely arrangements that unfolded exactly as promised.read more

I was in a jam and needed someone quick for an Open House that was days away. Brittney was local,…read moreresponsive, accommodating and 100% worth the price and more!!! She spent so much time wanting to get the job right! I recommend and will call her for any future needs! I had my floor resurfaced and if you've done so, you KNOW it leaves a light dust everywhere!!! Casa Bella Cleaners wiped down the walls, trim and everything else. They did an amazing job!

Excellent work! We were selling our home and Casa Bella Cleaners deep cleaned and they were…read moreexcellent. Responsive, efficient, friendly and great service. Our home is ready to sell now. Highly recommend.

I had guests coming over and needed my place cleaned while I was at work. Arielle had responded…read moreover the yelp chat and told me she would be coming in to complete the job at 4:30. She did not show and did not tell me she wasn't going to show and my out-of-town guests came to an unclean apartment as I was still at work. Completely unreliable and unprofessional. If she wasn't going to come, she should have at the VERY LEAST told me so I could get things situated otherwise. As you can tell from my profile, I almost never review a company but I wish I had a review like this to warn me so I'm making sure it's here.

We needed a move-out cleaning and Arielle (owner) did a great job. They scrubbed the cabinets, tub,…read moreand made the refrigerator sparkle. The best part is that they brought ALL of their own supplies (including mops, eco friendly cleaners, etc). The team of 2 was very friendly and able to clean out split ranch (with 2-ba) in 2ish hours. She was also very punctual and works well with us popping in and out the house to do errands during their cleanup period. I'd recommend this team!

We needed a whole house clean after my wife went to the hospital. Jen did a fine job describing the…read morescope of the work and all of our options. It took a few days to get started since the service is in demand based on their popularity and quality of work. The job took two full days and involved two crews working all the Time. They broke for lunch but brought their lunches and didn't leave the house. The whole place gleamed by the end of these sessions. I am hiring a return crew for 2x/month based on my great experience.

everytime these people come into my job, they always have an attitude, are very rude, and…read morecontinuously rip things out of me and my other employees hands.. i don't know what there issue is, but i feel like if your driving around in your work places car, aswell as wearing your uniform you hold up your ability to show off your buisness, will definitely never book here based on outings with this team and the disrespect. this isn't the first time and has happend with 2 wmployees from this company .

I cannot recommend. I signed up for a deep cleaning and then monthly cleanings. The "deep clean"…read morewas 2 women who were in the house for 2 hours. They did not do a walk through when done. After Kristin and the other woman left, I noticed dust on the interior doors and dust on the kitchen island etc. Despite this, maybe I was being petty, I was signed up for monthly cleanings. In the meantime, I found out my dog would need surgery, 3rd in 2 years and this time I need Ocean State to do the surgery. I am sure this will cost at least double what I have been paying. I went back and forth on whether or not to cancel. I finally made the decision on Monday, called and left a message. Kristin responded by text and said she would call. She retuned my call on Tuesday, my monthly cleaning was scheduled for that Thursday. She told me because I did not provide 30 days notice, I would be charged for the visit regardless. I am dealing with health issues and did not want to reschedule or let them that day and clean. I will be charged for nothing. My card information is on file. Kristin is very polite, the cleaning was average and more expensive than I ever have paid for comparable cleanings. Buyer beware and make sure if you sign for a contract, you know the cancellation policy, in full before signing on. Cost me $200+ dollars but lesson learned. Comb over the entire website before signing up for recurrent cleanings.

I've been using house cleaners for years and always been upset.. until I found Ana's House…read moreCleaning! I absolutely love this company! It's always the same person that cleans my house. Other companies would send a different girl every time and it was always an issue. The price is actually lower than usual and she does an amazing job. I've recommended Ana to all of my family and friends. To be completely honest, I've never written a yelp review, but I have been so pleased with this company that I felt compelled to give 5 stars. If I could give more, I absolutely would!