I just moved to Seattle a couple months ago and have been forced to use this pharmacy for my…read moremonthly prescriptions. From the first time I went to pick up my prescription AFTER receiving a text notification stating it was ready, I was forced to wait close to 30 minutes because it was in fact not ready for pick up, to this month needing to confirm that my prescription was able to be filled because the pharmacist told me I may need a prior auth - However there is ZERO number you can call as a patient and actually get through to speak to a person. You are forced to share all of your private information with an AI chat bot and then once you've made it through all the AI hoops you have to jump through, the ONLY option for patients is to leave a voicemail to which you will NEVER get called back. As someone who works in healthcare with cancer patients who need a reliable pharmacy with decent human beings working at it I would NEVER recommend to one of my patients that they put their life in the hands of these lazy, rude, couldn't care less about patient people at CVS Pharmacy inside of Target on 2nd Ave in Seattle. PS... Lets not forget that simply based on the location any person who walks into the store et large is treated like a drug addled homeless person.

they gave me half of my prescription and when I tried to get it the next day after they messed up I…read morewas matched with extreme rudeness and no help to get it filled - I would give negative if I could - it was a man both times he should be fired

This Walgreens is located next to Hyatt, super convenient! Open 7:00 am- 9:00 pm! Because there are…read moreoften discounts, I like to stop by whenever I have time!

Sorry but this place is very dirty looking and very secluded. However, there were a lot souvenirs…read morethat we bought for cheap. At least cheaper than it would've been had we actually bought them from the places itself. (I THINK ) Anywho, I spent more than I should've here. We only needed certain things & if we didn't need it, we probably wouldn't have came here. As we were ready to walk to cash out, a man approached us suggesting to pay him for the items we had. At first I wasn't sure if I heard it correctly & then my hubby asked what did he say, I then told him. I was right! He was willing to steal ALL of our items for us and then meet him afterwards & pay him a lesser amount than it would cost. LOL! Only problem is... I DONT STEAL! Sorry guy! As tempting as it sounded, I would rather pay the cost price than try to wheel & deal just to save a few bucks. Because in the end, I know I bought it myself!

From out of town... stopped by for cold medicine. A wonderful employee helped us, his name was…read moreMyk. I would highly recommend this CVS. We need more people in the world like him.

Came in with my expensive bike on a hot sunny day and was immediately hounded with attitude by the…read morestore clerk and the manager saying my bike posed a fire hazard and then continued to harass me and my friend when I continued to go about my business, terrible customer service and problem handling skills.

The customer service here is good. But, they need to hire more staff in this place. I honestly pity…read morethe staff they don't get payed enough for this.

I went to this Walgreens to have photos printed. I ordered 44 pictures but only received 10…read more Because I didn't pick up the order myself, I didn't realize the mistake until the day I needed the photos. I called the store to explain that 34 photos were missing. The associate I spoke with, Princess, stated that she could not reprint the photos and said she would ask someone the next day if they had been left out by mistake. This response was confusing, especially since the store offers same-day photo printing. She repeatedly insisted there was no one available to reprint them and said she "wasn't going to lose her job" by doing so. She then abruptly ended the conversation and hung up on me. After being hung up on, I went to the store in person. A different cashier again claimed there was no one working in the photo department, despite there being customers actively waiting in line for photo services. After waiting a few minutes, I spoke with another associate, explained the situation, and she was able to reprint the photos without any issue. While I was speaking with this associate, Princess repeatedly inserted herself into the conversation and began arguing with me unprovoked. The entire interaction was extremely unprofessional and frustrating. This was the worst customer service experience I've had at a Walgreens. Due to the lack of professionalism and poor handling of a simple issue, I will not be returning to this location.

Absolute rockstars here, they go out of their way to fix Rx issues with your prescriber or…read moreinsurance company. Much love!

They were okay overall in my limited experience. i stopped after a profoundly inappropriate text…read moremessage. Who wants or needs a birthday TEXT from their PHARMACY? There is no added value in this. The manufactured personalization is fake, and they aren't going to know when during your birthday to send it, even it were an appropriate topic for interrupting. They should know your scripts and allergies and insurance filing info, not your schedule. This text was an overreach, and disrupted a rare opportunity to sleep in. Sleeping in one's birthday is a common happier birthday wish, so I felt it worth reporting. I also told the business, and I hope they discontinue this wrongheaded program soon. Using a local business for its unique ability to not act like a franchise shouldn't be like that. Even if it was an email, I don't want to live in a world where people get more birthday wishes from bots than loved ones. That's depressing.

Walgreens in Cap Hill is a nightmare. Every single time…read more There never seems to be enough staff, the store is always chaotic, and half of it is locked up behind barriers now. I understand why they have had to do that, but damn, if there is barely anyone working, who exactly is supposed to come unlock it? The one lonely cashier who is already dealing with a line and whatever fresh insanity is happening at the front of the store? Every visit feels stressful, disorganized, and way more exhausting than it should be. At this point, even grabbing one simple item feels like a whole production. I know retail in this neighborhood is dealing with a lot, and I do not envy the staff at all. But as a customer, this place is just consistently miserable to deal with.

Asked Google if this Walgreens accepts expired medication, said it did, arrived with a box of meds…read more and was told "No, we don't accept those". Useless.

This particular Bartells has been my drugstore choice for many many years. However, the last few…read moremonths I've noticed the shelves getting more and more empty. You can't help but notice at this point! We keep wondering if they are going to be closing permanently . However, I asked one of the pharmacist techs about it, and she said she didn't know anything about a closure. So I guess we will just have to wait and see. I still shop there, and I still recommend it, just be aware that they might be out of what you're looking for. If they are not closing, I sure hope that they work out whatever kinks are in their system that keep them from replenishing their shelves! I am getting a bit tired of having to go elsewhere after looking for things there.

Showed up at 8:56 (via iPhone) to run in for one thing. Closing time is 9pm. Doors already locked…read moreand register employee just stared with no response.

Two stars because my prescription has always been filled correctly, if not quickly…read more Pharmacy wait times are horrible, they don't answer the phone, and it takes days for them to fill routine prescriptions. RUN away from this place. The hours are also horrible. I can recommend the Rainier Walgreens if you have a car to get there.

I used to get my prescriptions refilled here because it's only a few minutes drive from my house. I…read morefinally switched over to a local, family-owned pharmacy (Nguyen Pharmacy) because of repeatedly terrible experiences with this Walgreens. I don't blame the pharmacists that work here. I feel like they do the best they can with the limited resources they have. They are regularly understaffed, even before the pandemic. I have to take controlled substances for my disabilities and my refills were delayed every time. The app is helpful for submitting your refill request but not for getting status updates (same with opting in for text updates). Whenever I have to call in to the pharmacy to get clarification on my prescription refill request (usually prior authorization is needed or more information from my doctor is needed or it's too early to request a refill), I'm put on hold for 30 minutes, sometimes over an hour. There is an annoying automated message that plays literally every 10 seconds (I've counted) the entire time you're on hold so it really is maddening. A couple of times, I've waited on hold for 30+ minutes only for the call to drop, therefore losing my place "in line" (though sometimes there is no other callers in line, it's just that the staff are prioritizing customers that are in-store or in the drive through). My experience after switching to a local, family-owned pharmacy has been night and day (you can see my review of Nguyen Pharmacy on their Yelp page). Also, I wasn't expecting my medication to be free at Nguyen compared to the amount I pay with Walgreens, despite the cost estimator for my medical insurance showing the cost estimate for Nguyen as the same as Walgreens. I've experienced long lines (in-person and in drive through) and being put on hold at other Walgreens locations in Seattle and in other states. I'm not sure if it's Walgreens-specific or if customers of other national pharmacy chains experience the same thing. All I know is Walgreens on S Jackson ain't it for pharmacy needs.