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    Next Step Flooring

    5.0 (1 review)
    Open 7:00 am - 7:00 pm
    Updated 1 month ago

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    Tile & Stone Pro - Planter Pavers

    Tile & Stone Pro

    (69 reviews)

    Mission Hills

    If you are looking for a simple repair or a straightforward project, Eshed may be a great option…read more However, if you are looking for very utmost craft, precision (ie. 1/8" grout lines), working with curved tile shapes and expect a professional partnership throughout where there is no harassment and unsolicited comments beyond the scope of the agreed upon project, then this is not the small business for you. I, too, found Eshed via his five star reviews but was completely disappointed with the way the project unfolded. The initial project quote was 15 business days. Though I had to unexpectedly travel for work and attend jury duty, I ended up being without a kitchen for 2 months. Expectations were not met. Partway through the tile project, my closet broke and a closet expert came to assess my storage needs while Eshed was at the property working on the kitchen backsplash. While showing the closet designer my dresser drawer, it tipped over due to all the drawers being opened. We called Eshed in to help us rotate the dresser back upright and I thanked him for his help. I carried on with my closet consultation. At the end of the work day, while Eshed and I were discussing progress, Eshed made a comment about seeing all of the underwear in my dresser drawers and breezed past it as if it was part of standard conversation practice. In addition to this, while wrapping up on a Friday, he has sent me photos of where he's headed for the weekend and at one point even verbally suggested that I go with him to climb rocks on the beach. These instances, though not tied to the project, demonstrate a lack of professional standard that I expect from the highest quote that came in during my research for a quality tile installation. When all the tile was installed, right when the first wall's grout was applied in the kitchen, I was shocked to realize that the spacing that we were aiming for (1/8") was not at 1/4" or greater in some areas. I asked him if he used spacers to control the spacing and he said no. I asked him why he didn't use spacers and his response was aloof, telling me it was inefficient. This is not the bar of craft of excellence once expected from a project where the tiles cost more than the labour and the labour was already the highest bid across 5 businesses. Upon project completion, the matte black door knob on my front door looked like a blender had been taken to it because of all the broken tiles he was managing while going in/out of the property to cut tile pieces. I pointed this out and he did not make any suggestions to make this right or compromise. Lastly, he had an unprofessional meltdown in front of my electrician, a fellow tradesperson after passively suggesting that the electrical outlets need attention and that I should bring the electrician back (for the 3rd time). He raised his voice, got overly dramatic and read the text message he wrote me in front of the electrician to prove a point that only worsened his credibility. On the final day of completion, instead of calling me out of my office to confirm that the project was complete, he texted me while leaving the property and told me to send a check. No final walk through of the work was discussed. It is likely Eshed will respond publicly with a rebuttal, but I hope these examples as a whole give you the context you need when considering your next tile needs.

    We were in the process of getting a new refrigerator, but an overhanging countertop limited our…read morechoice. We contacted Eshed about trimming the countertop. He is extremely skilled and easy to communicate with. Thanks to Eshed, we got the fridge we wanted. I will call him again for future projects.

    Modern Tile - Modern Tile Inc.

    Modern Tile

    (64 reviews)

    Modern Tile recently completed my bathroom remodel, and the entire experience was excellent from…read morestart to finish. Communication was clear and consistent throughout the project. They always showed up on time, stayed on schedule, and were very easy to work with. The team was detail-oriented, highly skilled, and took pride in their work - it really shows in the final result. The project was completed on time, and the quality of work was excellent. Overall, it was a pleasure working with them, and I am very satisfied with the outcome. I would definitely recommend Modern Tile to anyone looking for a reliable and professional team.

    I highly recommend giving Gerik a call. I am a shopper and very detail oriented, and working with…read moreGerik was easy from start to finish. He is patient, accommodating, and communicates well throughout the process. The quality of the work was excellent, and Gerik was on site consistently, personally handling the plumbing and overseeing the other work. His dad completed the tile work and is a true craftsman. Their company demoed my bathroom, including the shower, and rebuilt it exactly to my vision. The finished space includes beautiful floor and shower tile, a floating vanity, and all of the necessary fixtures, executed cleanly and professionally. I am not an experienced contractor, so there were things I had to figure out along the way. Gerik was very helpful in walking me through decisions and making sure nothing was overlooked. That support made a big difference for me as a homeowner. I will be posting photos soon, but I did not want to delay this review any longer. For other homeowners considering a bathroom remodel, here are a few things I learned that may help. Decide on your trim pieces and colors early, especially tile edging. Choose grout colors carefully and have your shower and sink fixtures in hand ahead of time so you can confirm finishes match, especially with gold tones. Ferguson Home was the best showroom I found for selection and knowledgeable help, but you do need an appointment. If you are considering a smart bidet toilet, do your research, some models are larger than standard toilets, though compact options do exist. If walls are open, consider relocating outlets for best placments, and make sure your vanity light will be centered if your new vanity size changes. Also, you may need bullnose tile that you did not originally order, so plan for that. After returning a shower door to Home Depot, I spent a little more and used Legendary Glass out of Moorpark for a more custom, premium, amazing shower door. Overall, I am very happy with the experience and the final result. Call Gerik.

    Priority Tile - Call us for any questions?

    Priority Tile

    (14 reviews)

    Pacoima

    Eric and the team of Priority Tile did an excellent job with installing our kitchen backsplash!…read moreTimely, tidy, and thorough. HIRING THEIR SERVICE: I searched around for quotes on getting a relatively small backsplash installation in our kitchen, and Eric from priority Tile came back to us timely and thoroughly given my initial questions, which included asking for a recommendation of how many tiles to buy, since we're not sure how much square footage would be needed. I found Eric very responsive, patient, and thorough in his answers to me which was really helpful. We set up a time, and when something came up for us, Eric was very gracious and flexible to reschedule. INSTALLATION: On the day of installation, they arrived on time and waited as I tried to figure out whether the tiles that I received were the correct ones. Once that was sorted they began work. They were thorough, and also very neat. The subway tile that we wanted in our backsplash was installed very cleanly and also cut precisely around the nooks and crannies in the space. Everything was installed within the time estimated, and the area was kept tidy in our house as well, very respectful of our place. It was such a smooth installation and a smooth experience, I would highly recommend priority tile for any of your tiling needs, and will certainly consider them for any future tiling projects as well.

    Eric and team did a terric job with my shower! Eric is kind and easy to communicate with. Upon…read moredomolition, my shower turned out to be in a much worse shape than what we initially thought, but Eric handled it like a pro. He and his team dealt with the issues calmly and professionaly. They really went above and beyond with my project. I love everything about my new shower, the tiles were beautifully installed, and thanks to Eric, I feel very confident that the support structure behind the shower walls and underneath was done properly with care. Eric also did a great job with fixing some minor issues with my pavers on my patio. Their pricing was also fair. I definitely recommend Eric for bathroom tiles, etc. I will be using their service for all my future tiling needs in the future.

    Tile by Vincent - Complete kitchen remodel in West Hills.

    Tile by Vincent

    (61 reviews)

    Winnetka

    Vincent is one of a kind contractor. His works during the project of conversion bathtub shower into…read morewalk-in shower were so magnificent. He was always on time and continuation of excellent works during the project. There was no any negatives for me to think of other than a lots of positive to mention. He is very nice contractor to deal with and very kind person. This is my first project with him by referral from a friend of mine. I was totally happy that he completed the project in timely manner and very satisfaction. His price is very competitive with market price and I believe a better price for better work performance. I strongly recommend anyone to try Tile By Vincent and you will not regret to deal with Vincent. Just to remind everyone that the name "Tile By Vincent" does not mean that the company just doing the tile installation. This is the contractor company doing the remodeling, home improvement Tile, anything relating to the house construction. My rating is 5+++ Howard Vu

    Vince and his crew are everything you could wish for in a contractor: skilled, trustworthy,…read morepersonable, professional, and reliable. He completely remodeled two of our bathrooms (photo of one attached), and they turned out exactly as we had hoped. He communicated frequently to keep us abreast of status and next steps. He was also flexible and worked with our schedule, supply delivery, and expanded scope. His knowledge and recommendations helped facilitate and improve the projects, all of which were completed on time and on budget. My family is thrilled with our new bathrooms, and we highly recommend Vince!

    Tile and Stone Connection - Was total Bathroom remodel from electrical,plumbing, drywall and tile.

    Tile and Stone Connection

    (71 reviews)

    Reseda

    We have had Tile and Stone Connection put in a new kitchen and we were so thrilled with the job…read morethey did, we had them put in a gorgeous bathroom. They were meticulous, and a pleasure to be around. Every day after they finished work, they left the site immaculate. I couldn't recommend them more highly. You will be very satisfied.

    Andy and his team are our go to crew for any house project. They do exceptional work and I would…read more100% recommend them. We have worked with them for two full bathroom remodel renovations as well as some other projects around our home. We had such a positive experience the first time we hired them again for a second project. In fact we are already thinking about hiring for another project in the future! Projects have included amazing tile work, new electrical wiring, new plumbing, framing, drywall replacement/repair, texture work, painting, installing vanities and lighting fixtures, upgrading outlets and more! They do it all from beginning to end so you do not need to work with multiple sub-contractors coordinating everyone's schedules, which is a nightmare if you have ever had to do that. Andy is awesome with communication and makes sure you feel comfortable with decisions during each step of the project. He and his crew really are the best at what they do. Professional quality work and they truly care about doing the best job possible. Not only are they good at what they do, the are just a pleasure to be around. Andy is an active listener, compassionate, friendly and has a positive attitude that is contagious for all that are around him. Basically feel like family in our home every time we work with them. Cannot imagine working with anyone else!

    Next Step Flooring - flooring - Updated May 2026

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