Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

This is the first time ever I leave a negative review since I believe everybody makes mistakes!!…read moreTwo years ago a go I had a car accident and found this business through yelp. Upon arrival I was greeted and we agreed that with $ 5000 my car will be fixed and didn't bargain regarding pricing at all. After two week the car was ready and before accepting the job I did check the car and I see the engine light of the car is on!!? The owner which has no clue and history of running a business as mechanic shop tells me that don't worry I know people who can pass your car through inspection!!!! I said noooo!! This is not the way it works. We make a deal I have paid you what you asked I this needs to be fixed. He said that my mechanic say the issue is not related to you radiator fan and etc .. that you brought your car for!! And the added extra charge for changing the O2 sensor , after two weeks I noticed there is an oil leak under my car in the parking lot garage, and took the car back, owner says it not related to your accident that oil filter leaks, which all were related because my radiator was punctured, well there it is another charge for oil filter washerin two week so have to bring the car back because the temperature gauge is above normal!! He too much rely on his mechanic since he purchased the business from previous owner with the mechanic and he wants to keep the mechanic for this reason against my workweek another charge for oil filter washer also my head lights which were replaced had too much blind spot and whatever they to fix I t failed and I did accept. After another two week that started to make a squeaky noise which I had to have the mechanic to listen when I was moving the car when was Turner off , and found out when were the front bumper and radiator the did not secure the battery harness when fixing the front of the car. Making the story short with all the problems with paining and more the going back to the shop after 12 times to the shop even on time which the owner told the mechanic to check my vehicle and he said he can't because he didn't like me since I was making the right comments!! I did gave it way even the owner Ray made a comment the he will buy me a complimentary gift so I forget all the issues that happened. The assistant manager (Ashton) is well aware of all pain and suffering that I have been through. I did thank them and refused to ask for any thing. The last word of the owner was that I knew that you were trouble from the beginning (I wish people who runs a business had a clue what they are getting in). So so today after two years I just wanted how respectful they are and I had a problem with my other car, called the owner and he said I don't have time this week (we are fully booked)and I since it's not and urgent matter it can want for next week and he never responded back.. I did test this business for two times and they failed. I do not recommend this business since they are looking for easy and lucrative jobs.

My experience with Addison Automotive Service was excellent. The price quote for my vehicle repair…read morewas fair, and the estimated turnaround time was completely accurate. I continue to bring my vehicle back here because the team is honest and explains everything in detail, allowing me to make well-informed decisions. Finding that level of transparency and integrity at an independent mechanic shop is rare. Highly recommend!

I advise against bringing your vehicle here if you expect accurate diagnostics, honest timelines,…read moreor professional customer service. We brought our car in prior to an out-of-town trip, trusting their team to resolve the issue. We were initially given a promised completion time of 11:00 AM on Tuesday, September 8th. When we followed up, we were told 12:00 PM instead. After ordering an Uber to pick up the vehicle at 12:30 PM, the car was not even close to ready, it appeared work had barely started. To make matters worse, the shop allowed payment of over $450 before the service was rendered and before testing the vehicle. After paying and receiving the paperwork, the car was brought out and still did not work. They offered to hold the car while we were out of state to re-evaluate it, only to claim it now needed an over $3,000 transmission job (which we declined). A proper diagnostic test should have been conducted once the vehicle was running before collecting payment and handing the keys over. When discussing the issue over the phone, the staff took zero accountability for the inconvenience caused right before a major trip. Instead, they tried to frame holding the car as a favor, a detail that was never communicated upfront. The entire conversation was full of contradictions and excuses. Save yourself the time, frustration, and money, and take your vehicle elsewhere.

I needed a new alternator. I had already dealt with two sketchy mobile mechanics give me the…read morerunaround and try to manipulate me into spending twice as much money as quoted. Gee was a life saver. Honest through and through. Excellent work. Absolutely went above and beyond. All around good person. Cannot say enough good things.

Showed up when he said he would. Did the best to diagnose…read moremy car issues. Even tho he couldn't in point exactly what it was overall i would try him again for other mechanical issues. Great guy. Very reasonable pricing for at home services.

What a joke, I called in advance to set up a drop off and had asked for honesty, if the work load…read morewas too much to not take us on. We showed up and were told to return the next and as I looked around they clearly overloaded. No thank you

A joke of a shop. Charged me $40 to change a headlight bulb that I bought myself next door. Tried…read moreto pretend like he was giving me a deal and really needed to take my whole bumper off to do so which isn't true at all, I've changed it myself. Clearly they really need the money.

Bob Mullen is a national treasure. Where else can you take your daughter's car to get honest and…read morestraightforward advice? I dropped the car off with a request to let me know what all it needed. I braced for new brakes, fluids, and some additional work. I would not have been surprised to have that. I expected brakes at the minimum. Instead I got we topped off fluids and changed the oil. So, why would I say he is a national treasure? Because he went out to car with my daughter and me and spent a lot of time with a thorough walk through about the reason not to let gas get low in car, how to check oil, check tire pressure, and change the windshield wipers. I had shown all of this in the past but this time she said to me, I shouldn't let my gas get low, should I? And that saves us over $2,000. So, Bob, thank you so much for being so kind.

Big Thank you to Bob! Owner of this business Lord of the Rings. Truly a king of a man. Bob welcomed…read moreus yesterday during a very busy time. We have " classic" Volkswagen vehicles. Our 1969 Karman Ghia is a treasure. We've been on the hunt for a mechanic who loves Volkswagen ( air cooled ones) like we do. Bob was so good to explain he's very busy with his current VW and Audi clients and regrets he cannot help us. His honesty, kindness and obvious understanding of our predicament was refreshing. If you have a water cooled vehicle and value that automobile. Bring it here! We are sure you will not be disappointed .

Professional, punctual and didn't pressure me to buy extra services but did tell me what needed to…read morebe done. Will be back to this location

Cost me an extra 150$ These guys don't listen or pay…read moreattention to what their customer tells them I have a smart start breathalyzer device in my car. I let these guys know that and that the device will go off every 10-15 minutes while the car is on, I waited at their store while my car was being worked on to blow into the device as needed. They didn't come to get me a single time so I assumed they had turned the car off. It's turns out they just didn't care and let the device time out and lock out. It costs me another 150$ to get the device unlocked in this situation. After doing so I went back to the store and explained this situation to the manager and he claims it's not their fault. Even though I told them how this device works and I stayed while the car was being worked on so I could blow into the device. The manager wants to say that I should've have let the company know my car was being worked on but that is only for extended service times not for an oil change or alignment or a tire change. Every other shop I have taken my car to has understood this and knows how the devices work and the manager says they knew too so why did they not pay attention? Now I am out 150$! I have generally had good experiences with Kwik kar but not this location whether they try to up charge you by adding things you don't ask for or just being ignorant and not paying any attention. Go to a different location

I needed help with no AC in EV and Tesla couldn't see me for over 2 weeks.JK saw me asap. They…read morewere very clear and informative with issues. Patrick called with updates several times. Would trust them again.

Everyone at JK One Auto was amazing. Dropped off my car for a fuel line leak, and that's exactly…read morewhat got fixed. Patrick was super attentive and helpful. Definitely will be taking my car back for all its auto servicing.

FIVE STARS FOR AUTO HANS!…read more I want to give a huge thank you to the team at Auto Hans for taking great care of my Mercedes S550. From the very beginning, they were professional, honest, and kept me informed every step of the way. They took the time to explain everything, worked with my warranty company, and made sure my car was repaired properly. In today's world, it's hard to find a shop you can truly trust, and Auto Hans has definitely earned my business and my recommendation. If you're looking for a knowledgeable and trustworthy European repair shop, I highly recommend Auto Hans! Thank you again to the entire team for your excellent service and for treating my car like it was your own. -- Tony Nguyen Tony's Auto Salon Dallas

The positive battery terminal was faulty and had to be replaced. I had it to get it fixed.read more

My front brakes were making a loud squealing noise on my 2013 BMW M5 and the Owner Brent took a…read morelook and the front discs and rotors were worn. Had new brakes installed on front wheels and had small coolant pump leak fixed plus oil change. Brakes are working perfectly with no noise. Another great Job by Brent and Ryan and Ultimate Beemer staff. Thanks again for keeping my car in tip top shape and saving me money on repairs. I do appreciate your work.

This shop is amazing ! These guy know BWM and they shot you straight with your cars issues . Honest…read moreGuys work and run this shop .. Ask for Brent .

We set a time and he showed up right on schedule and got the job done. Very happy with the end…read moreresults.

From the owner: Have a car emergency, need your car repaired or your oil changed at your home or office, on the…read morecurbside, in your driveway, or your parking space. Repairs are quality, and pricing is often better than or able to be matched to "in-shop" options. We also offer auto diesel tech services. Give us a call today at (469) 219-0583 to schedule an appointment.