As a medical courier, I drive the DFW roads all day complete with potholes, nails and cracks!This…read moreDiscount Tires location employs a wonderful team of competent and caring professionals. All 4 tires needed replacing but I could only afford one at a time. These guys did not judge me or push a purchase. They quickly came up with a solution that got me SAFELY back on the road. I highly recommend this location of Discount Tires! Go TEAM! 5,STAR SERVICE!

Brought my car in because of a VERY low right rear tire and wanted to see if it could be repaired…read more Jarelle took great care of the situation...checked out the tire and assured me that if the tire could not be repaired, a replacement tire would be free because I added the warranty when I bought the tires two years ago. It turned out to be a screw in the tire, they were able to fix it...and I was out of there in 45 minutes! I cannot imagine why anyone would go anywhere other than Discount Tire. They are..."Simply the best!"

Oscar came out changed all 4 tires on my trailer quickly…read more Awesome customer service, work ethic. Highly recommend them.

Zohr made the whole tire replacement process incredibly easy. I booked online, the tech arrived on…read moretime, and the work was done quickly in my driveway. He checked pressure, balanced everything, and made sure the new tires were good to go. Fair pricing and super convenient service. I'd definitely use them again.

Best place for serious personal service. Beats any place I've been. Jonas and Keagan ... ask for…read morethem

Ordered 2 tires on-line and made an appointment to have them installed. Drove 8 miles on my flat…read morerun flat tire. NTB did not have the lug nut key to remove the tires so I drove 15 miles to the dealer, bought a lug nut key and made a new appointment to have NTB install the tires. Drove back to NTB but they did not have my appointment. Fortunately NTB could fit me in. Unfortunately the store did not have the tires and could not refund my deposit- said I need to call the 800 number. Called the 800 number. The agent said the store only needed to cancel the appointment. He called the store and they could not find the appointment even though I was looking at the confirmation email and had the number. He took care of it. I wasted nearly 4 hours in total. Been a NTB customer for over 20 years. WILL NEVER GO BACK.

Took Mercedes here, 7.20pm. Not only did they do the work perfectly and better than discount tire,…read morethey were HALF the cost. My tires are EXPENSIVE, normally. Apparently Discount Tires put on the wrong front tires for my type of model. Not only did they diagnose why my 2 year old tire blew, they provided me even BETTER tires than I had on. Instead of blowing your money paying extra at a tire shop, where most of the cost is for their fancy garage and waiting areas....come here...It won't take 30 minutes and you'll save a fortune!!! Best Tire buying experience of my life.

NOTE: My mom ALSO bought 2 tires (which was a 2 hr wait) and tipped !!! She called the tire shop…read moreand they said that they will charge her $10 a lug nut for the service to put them on, so $30. She went to autozone so they could put them on. Now AutoZone said the tire shop STRIPPED her lugs nuts! Only put 2 lug nuts on and it's supposed to have 5 !! Also the tire is too small and the tire shop messed up her carburetor !! When she called tire shop and asked the manager questions about it, he said they are NOT liable !!! DON'T GO HERE !!!! IT'S TAKING AUTOZONE HOURS TO REPAIR THIS MESS !!

I needed to have my rear rotors and brake pads replaced. Initially, I went to the dealership to get…read morea quote. After a 4 hour wait, they told me I'd have to wait an additional 2 days for the part to come in. At the advice of my manager, I called Firestone to get a quote and it was almost $400 cheaper. In addition, the staff was really accommodating and let me come in that same day to get my car fixed. My wheels came with wheel locks and they asked for the key to remove the lug nuts. I told them I didn't have it nor did I know what it even looked like. They took the time to explain what they were and what i options I had. Once we talked through it, they were able to proceed with the repairs and get me squared away. Car repairs normally give me anxiety but this was such a smooth process. I'll definitely be back.

I've used Firestone shops for years, spending thousands. But I'll never go to this shop in North…read moreDallas again. I had my car towed a few miles to the Montford Drive Firestone to repair or replace one tire -- a tire I bought less than 18 months ago -- only 20k into a tire warranted for 65k. Instead of costing a hundred bucks or so for a pro-rated replacement, I got taken for over $500 for two tires by a manager (Ashley) who wouldn't honor the warranty because of an alignment FIRESTONE DID that was no longer valid. THEN, she wouldn't warrant the new tires unless I bought new struts and control arms to avoid the situation again ... at an estimated cost of $4,700! Um, no thanks. So I took my car with two new tires to my go-to Firestone in McKinney TX where I originally got the tires and lifetime alignment to see what they had to say. Guess what? It does not need struts! I even got video of the car on the rack and the mechanic's analysis. I submitted a similar review to Firestone s couple weeks ago. Haven't heard from them. All I want is my two new tires to have a warranty. Huh.

New and used tires ! The owner Rodney gave me a good price on some tires . Really good service as…read morewell as customer service. Highly reccommend these guys , check them out !!

Sheldon had excellent customer service and it helped out my family tremendously and we are very…read moregrateful

What started as a simple oil change turned into weeks of frustration. I hope my experience saves…read moreyou time and money by avoiding this location. After the oil change, it was recommended the valve cover gasket be replaced. I agreed and the work was done. It's important to note that valve cover gaskets do not necessarily lead to visible oil leaks under the car. Shortly after getting my car back, I stalled out at multiple stops and had to bring it back in. It turns out they mixed up the PCV and breather tubes, just the beginning of their incompetence. After a driving the car for a bit after the PCV issue was corrected, I noticed that quite a bit of oil was visibily leaking out, an issue I had not had before their "repairs." I took it to a Chevy dealership, where they noted the engine was covered in oil. They did a dye test and identified leakage from the vacuum tube gasket, which they faulted the Midas for re-using parts that shouldn't be re-used and improper use to RTV. I did not even need to tell them that I had work done on it shortly before, as they could ascertain that from the shoddy job. I contacted the Midas dealership where they did refund their work on the valve cover gasket, but left me with the bill for the vacuum tube. Given the nature of the oil leak, it was stated to me by the dealership that there may be other oil leaks that are difficult to appreciate without driving it more. Sure enough, after driving more, there was leakage from the valve cover itself, the exact part they worked on the first time to place a new gasket. After corroborating their errors with a second independent technician, the location continues to refuse to acknowledge their mistakes and reimburse for their negligence. The manager Mike is obtuse and fails to appreciate evidence from the dealership. The owner Sheldon is the same level of obtuse and also arrogant and defiant about taking responsibility for the faulty work that has led to further exorbitant repair costs. As evidenced by the Yelp review from Jun 14, 2023 and a BBB complaint filed in 2024, this seems to be a recurrent issue for them.

I love this place. Great service for meGone there four years. Two months ago, my wife took my car…read morein for tire repair. Simple plug. No charge, because it was the tire they sold us four years ago. Today, I hit a curb - destroyed a tire. They replaced it at a discount. All done in less than two hours, including front end alignment. Then they restored all the spare and jack to their proper positions in my trunk - without me asking.

I went to 2 locations and the exact same result. NO ONE will…read moreacknowledge you. Even when you ask for help, they say. "Hold on" and NEVER get back to you. Plano store, 1900 Dallas PKWY, Very Rude. I made an appointment with the Carrolton store, 3408 E. Trinity Mills. Again NO ONE acknowledged me. My 10:30 appointment was cancelled at 10:48. WHILE I WAS IN THE STORE!! "I apologize, sir. Would you like to make another appointment for tomorrow? Not no, but HECK NO!

Professional, punctual and didn't pressure me to buy extra services but did tell me what needed to…read morebe done. Will be back to this location

Cost me an extra 150$ These guys don't listen or pay…read moreattention to what their customer tells them I have a smart start breathalyzer device in my car. I let these guys know that and that the device will go off every 10-15 minutes while the car is on, I waited at their store while my car was being worked on to blow into the device as needed. They didn't come to get me a single time so I assumed they had turned the car off. It's turns out they just didn't care and let the device time out and lock out. It costs me another 150$ to get the device unlocked in this situation. After doing so I went back to the store and explained this situation to the manager and he claims it's not their fault. Even though I told them how this device works and I stayed while the car was being worked on so I could blow into the device. The manager wants to say that I should've have let the company know my car was being worked on but that is only for extended service times not for an oil change or alignment or a tire change. Every other shop I have taken my car to has understood this and knows how the devices work and the manager says they knew too so why did they not pay attention? Now I am out 150$! I have generally had good experiences with Kwik kar but not this location whether they try to up charge you by adding things you don't ask for or just being ignorant and not paying any attention. Go to a different location

FIVE STARS FOR AUTO HANS!…read more I want to give a huge thank you to the team at Auto Hans for taking great care of my Mercedes S550. From the very beginning, they were professional, honest, and kept me informed every step of the way. They took the time to explain everything, worked with my warranty company, and made sure my car was repaired properly. In today's world, it's hard to find a shop you can truly trust, and Auto Hans has definitely earned my business and my recommendation. If you're looking for a knowledgeable and trustworthy European repair shop, I highly recommend Auto Hans! Thank you again to the entire team for your excellent service and for treating my car like it was your own. -- Tony Nguyen Tony's Auto Salon Dallas

Very pleased with Auto Hans. I have a 20-year-old Chrysler Crossfire which is mechanically similar…read more(with a few tricky differences) to a Mercedes SLK 320. I wish I had found Auto Hans 10 years ago after Chrysler was no longer able to service my car. I have tried a number of other shops over the years, and none came close to Auto Hans. They performed 100,000-mile service and found a number of problems from previous work on my car. Their prices were right in line with typical charges from other shops, but they did the work right, big difference. I would highly recommend this shop they are very professional, highly skilled and reasonably priced.