Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

I'm not one to leave bad reviews, but if it saves someone from making the same mistake I did, I…read morefeel obligated to do so. I would STRONGLY recommend taking your vehicle elsewhere. Any shop that offers a 10% discount in exchange for a positive review should, in my opinion, be approached with caution. My experience with this shop was far from positive. A truck that had 250,000 miles on it and was showing signs that should have raised some serious questions about a failing head gasket. Instead, I was led through a series of costly repairs that basically treated the symptoms instead of finding the actual problem. Those repairs ultimately failed within a few weeks. They also installed what I believe were cheap aftermarket parts, including the wrong front struts. When I brought it to their attention, instead of taking responsibility and replacing them, they wanted to charge me to install a lift on the rear of the truck to compensate for the front end sitting higher than the rear. WTF? Another big concern was the price and quality of the parts. When I asked about the brand of the parts they were installing, which seemed they were hesitant to reveal, I was surprised to find what appeared to be nearly a 100% markup compared with retail prices. Their invoices also don't identify the brand or manufacturer of the parts, so you really don't know what you're paying for. In my experience, the parts were marked up an unreasonable amount, especially considering the quality. Looking back, I feel like the focus was more on getting me to authorize additional repairs rather than properly figuring out what was actually wrong with the truck, knowing Id probably just cut my losses if I had been told the truth about the head gasket from the beginning. I originally brought my truck here because I was trying to avoid dealership prices. Unfortunately, when I finally took it to the dealership, that's when I learned what was actually wrong with the truck, which was in fact the head gasket and the wrong struts installed. The dealership also asked me if I had ever used a quick sealant in my engine because of the sludge they found in the radiator overflow, the radiator that auto clinique just replaced. I don't have proof, but definitely raised even more concerns about the shop practices. I was so hopeful that I had found an honest shop, but sadly, I'd have to say they are far from it. And Ray, I'm not interested in you telling me how you offer a year warranty on your parts and repairs. Thank you

My experience with Addison Automotive Service was excellent. The price quote for my vehicle repair…read morewas fair, and the estimated turnaround time was completely accurate. I continue to bring my vehicle back here because the team is honest and explains everything in detail, allowing me to make well-informed decisions. Finding that level of transparency and integrity at an independent mechanic shop is rare. Highly recommend!

I advise against bringing your vehicle here if you expect accurate diagnostics, honest timelines,…read moreor professional customer service. We brought our car in prior to an out-of-town trip, trusting their team to resolve the issue. We were initially given a promised completion time of 11:00 AM on Tuesday, September 8th. When we followed up, we were told 12:00 PM instead. After ordering an Uber to pick up the vehicle at 12:30 PM, the car was not even close to ready, it appeared work had barely started. To make matters worse, the shop allowed payment of over $450 before the service was rendered and before testing the vehicle. After paying and receiving the paperwork, the car was brought out and still did not work. They offered to hold the car while we were out of state to re-evaluate it, only to claim it now needed an over $3,000 transmission job (which we declined). A proper diagnostic test should have been conducted once the vehicle was running before collecting payment and handing the keys over. When discussing the issue over the phone, the staff took zero accountability for the inconvenience caused right before a major trip. Instead, they tried to frame holding the car as a favor, a detail that was never communicated upfront. The entire conversation was full of contradictions and excuses. Save yourself the time, frustration, and money, and take your vehicle elsewhere.

I needed a new alternator. I had already dealt with two sketchy mobile mechanics give me the…read morerunaround and try to manipulate me into spending twice as much money as quoted. Gee was a life saver. Honest through and through. Excellent work. Absolutely went above and beyond. All around good person. Cannot say enough good things.

Showed up when he said he would. Did the best to diagnose…read moremy car issues. Even tho he couldn't in point exactly what it was overall i would try him again for other mechanical issues. Great guy. Very reasonable pricing for at home services.

Big Thank you to Bob! Owner of this business Lord of the Rings. Truly a king of a man. Bob welcomed…read moreus yesterday during a very busy time. We have " classic" Volkswagen vehicles. Our 1969 Karman Ghia is a treasure. We've been on the hunt for a mechanic who loves Volkswagen ( air cooled ones) like we do. Bob was so good to explain he's very busy with his current VW and Audi clients and regrets he cannot help us. His honesty, kindness and obvious understanding of our predicament was refreshing. If you have a water cooled vehicle and value that automobile. Bring it here! We are sure you will not be disappointed .

Bob Mullen is a national treasure. Where else can you take your daughter's car to get honest and…read morestraightforward advice? I dropped the car off with a request to let me know what all it needed. I braced for new brakes, fluids, and some additional work. I would not have been surprised to have that. I expected brakes at the minimum. Instead I got we topped off fluids and changed the oil. So, why would I say he is a national treasure? Because he went out to car with my daughter and me and spent a lot of time with a thorough walk through about the reason not to let gas get low in car, how to check oil, check tire pressure, and change the windshield wipers. I had shown all of this in the past but this time she said to me, I shouldn't let my gas get low, should I? And that saves us over $2,000. So, Bob, thank you so much for being so kind.

Professional, punctual and didn't pressure me to buy extra services but did tell me what needed to…read morebe done. Will be back to this location

Cost me an extra 150$ These guys don't listen or pay…read moreattention to what their customer tells them I have a smart start breathalyzer device in my car. I let these guys know that and that the device will go off every 10-15 minutes while the car is on, I waited at their store while my car was being worked on to blow into the device as needed. They didn't come to get me a single time so I assumed they had turned the car off. It's turns out they just didn't care and let the device time out and lock out. It costs me another 150$ to get the device unlocked in this situation. After doing so I went back to the store and explained this situation to the manager and he claims it's not their fault. Even though I told them how this device works and I stayed while the car was being worked on so I could blow into the device. The manager wants to say that I should've have let the company know my car was being worked on but that is only for extended service times not for an oil change or alignment or a tire change. Every other shop I have taken my car to has understood this and knows how the devices work and the manager says they knew too so why did they not pay attention? Now I am out 150$! I have generally had good experiences with Kwik kar but not this location whether they try to up charge you by adding things you don't ask for or just being ignorant and not paying any attention. Go to a different location

I needed help with no AC in EV and Tesla couldn't see me for over 2 weeks.JK saw me asap. They…read morewere very clear and informative with issues. Patrick called with updates several times. Would trust them again.

Everyone at JK One Auto was amazing. Dropped off my car for a fuel line leak, and that's exactly…read morewhat got fixed. Patrick was super attentive and helpful. Definitely will be taking my car back for all its auto servicing.

FIVE STARS FOR AUTO HANS!…read more I want to give a huge thank you to the team at Auto Hans for taking great care of my Mercedes S550. From the very beginning, they were professional, honest, and kept me informed every step of the way. They took the time to explain everything, worked with my warranty company, and made sure my car was repaired properly. In today's world, it's hard to find a shop you can truly trust, and Auto Hans has definitely earned my business and my recommendation. If you're looking for a knowledgeable and trustworthy European repair shop, I highly recommend Auto Hans! Thank you again to the entire team for your excellent service and for treating my car like it was your own. -- Tony Nguyen Tony's Auto Salon Dallas

Very pleased with Auto Hans. I have a 20-year-old Chrysler Crossfire which is mechanically similar…read more(with a few tricky differences) to a Mercedes SLK 320. I wish I had found Auto Hans 10 years ago after Chrysler was no longer able to service my car. I have tried a number of other shops over the years, and none came close to Auto Hans. They performed 100,000-mile service and found a number of problems from previous work on my car. Their prices were right in line with typical charges from other shops, but they did the work right, big difference. I would highly recommend this shop they are very professional, highly skilled and reasonably priced.

My experience was okay overall. There were some good moments, but also a few things that felt less…read moreorganized than expected. Nothing major went wrong, though clearer communication would have helped.

My front brakes were making a loud squealing noise on my 2013 BMW M5 and the Owner Brent took a…read morelook and the front discs and rotors were worn. Had new brakes installed on front wheels and had small coolant pump leak fixed plus oil change. Brakes are working perfectly with no noise. Another great Job by Brent and Ryan and Ultimate Beemer staff. Thanks again for keeping my car in tip top shape and saving me money on repairs. I do appreciate your work.

We set a time and he showed up right on schedule and got the job done. Very happy with the end…read moreresults.

From the owner: Have a car emergency, need your car repaired or your oil changed at your home or office, on the…read morecurbside, in your driveway, or your parking space. Repairs are quality, and pricing is often better than or able to be matched to "in-shop" options. We also offer auto diesel tech services. Give us a call today at (469) 219-0583 to schedule an appointment.

Oscar came out changed all 4 tires on my trailer quickly…read more Awesome customer service, work ethic. Highly recommend them.

Zohr made the whole tire replacement process incredibly easy. I booked online, the tech arrived on…read moretime, and the work was done quickly in my driveway. He checked pressure, balanced everything, and made sure the new tires were good to go. Fair pricing and super convenient service. I'd definitely use them again.