What a wonderful company. I highly recommend this outfit. Very professional and arrived right on time and solved my network issues in 60 minutes and optimized my PC to boot! read more

I first contacted Next It a few months ago because I needed my computer cleaned. The young lady was very kind and spoke with a techcian to determine what services are included in the cleaning. Fast forward to three weeks ago. My laptop screen went black. I called Next It and explained the situation the technician I spoke spoke with explained what the possible issues could be. Throughout out the entire process each staff member I've had to interact with have been extremely patient, knowledgeable and kind. Jacob worked on my computer and explained in detail the issues and outlined a plan of action. I appreciated his professionalism and friendly demeanor. Thank you Nick for adding the thermal paste. read more

Next IT is AWESOME! Great customer service, and free diagnosis! I took my laptop in (per a referral from an old friend after calling around to 7+ other computer repair stores) as it crashed on me one day. Work laptop day-to-day usage but it started making clinking noises all of a sudden, turned out it was a catastrophic hd failure. Next IT said they'll try to recover the data for me and when they found that they couldn't retrieve it, they didn't even charge for their time spent! Amazing group of guys, and they even offered to buy my (now-dead) laptop off of me. They even paypal-ed me the money so I wouldn't have to drive all the way over again! Communicated in a timely manner via email and text, and kept me up to date each step of the process. Would definitely come back and refer all of my friends/fam. read more

Great job! Thanks for the fast and Friendly service. The laptop screen cracked and came in for a replacement. Team was very professional and did a Great job. The whole process very good! Highly recommended! read more

We had our server hard drives burn out due to multiple power outages and could not find a reliable source to recover the data on our drives. I found Next IT on yelp and decided to give them a try because of the reviews. I was not disappointed at all! Not only is their pricing very fair and affordable, but their service was top notch. They communicated through texts and email constantly. The drives were recovered fully and within a few days! I would definitely use them again! read more

If your looking an amazing computer repair store Next IT is the place to go. I been meaning to do this review for a while now but just been busy with life. I'm a visually impaired disabled veteran and I was looking for a great computer repair place to help me troubleshoot and cleanup up my favorite laptop. With me going to school and having an visual impairment it's hard enough so I wanted ny laptop to run to the best of its ability when it came to speed and performance. The place is very professional, courteous, and quick action on taking care of any issues that was going on with my laptop. There amazing employee Justin kept me informed on everything that was being done to my laptop on a daily which was very rewarding as a customer. They were very fair in price and I'm a officially a Next IT customer for life! Thank you guys and thx to Justin. Eddie J read more

Next IT has been our trusted IT firm for several years. They are always prompt to respond, courteous and professional. I would recommend them in a heartbeat. read more

Be aware of this company they don't warranty the work. They came 2 times still have problems with the network had to get a different company to come and fix the issue. Also over priced. trip charge ++++++ STOP Don't call. This response is for their comment. I will attach an invoice to show we are real customer. Again be aware. This is the game they play. Watch out. **response** It wasn't a different problem. It was our wifi not working, which they set up on the first visit. We were able to use the wired network to get by but they had to come and adjust the settings on the wifi to get it to work. Then they wanted to charge us to come fix their mistake instead of apologizing for wasting our time. After we explained that they should warranty the work since they had JUST set it up, they decided to leave us a bad review to strong arm us into paying them for something they should have done right the first time. Nice try but we won't be bullied. read more

Next IT Solutions - IT Services & Computer Repair Near Me - Irvine, California

I contacted Next IT to look at what I thought was a faulty website. Justin did an amazingly thorough analysis of the site and explained that the site was, "... professional and well made". He explained what needed to be done, as my issues turned out not to be IT related, and sent me on my way with some valuable information. Mind you - this was all done during my Free Consultation that Next IT offers. I wholeheartedly recommend this company to anyone who is even wondering if they need these services. The people at Next IT will be very honest and straight forward with you. Even if they feel you don't need their service, they won't try to "hook" you. In my opinion these are the people you need when you're not sure what your IT needs are. Thank you Justin! Teresa Musselman read more

Jacob is an artist. I had bought all my PC parts and needed someone to assemble it. After reading the reviews I chose Next IT because they have the county's best reviews. I've been a Mac user for the last 20 years and I decided to switch to PC for professional use so I was a bit anxious, I needed my PC to look as neat and structured as a Mac to feel a bit reassured. Jacob made it happen. In less than 24 hours my tower was ready. The inside looks like a piece of art and the system works perfectly. I had so many prejudices about the PC world, I think this is the beginning of my conversion. I strongly recommend Next IT. I have not met the rest of the team, but Jacob is definitely 100% trustworthy. He knows what he's doing, he told me he enjoys building PCs and he's super friendly. I'm not going anywhere else for future PC services even though I live 20 miles away. read more

Thank you so much, Next It Solution for saving my Laptop. I was able to return the Laptop I brought as a replacement. At 1st other repair places advised that it would be very expensive or unrepairable, so I brought a replacement. But I wanted to try one more place and I found Next It...over the phone they were so helpful and open checking out my laptop and I was able to drop it off on my lunch break. Easy check in and follow up system, I'm so glad I did. Staff was always clear and helpful explaining all of my options. I am so happy thank you again, it was worth the cost. Very responsible will refer. read more

These guys are great!! I brought 2 laptops in to be diagnosed. By the end of the day they let me know what the issues were and gave me advise as far as if the computers were worth fixing. I decided to go ahead and have them both fixed. They did a great job! I dropped them off on a Wednesday and had them back on Friday. They are very courteous, friendly and efficient workers. Whenever I need electronics looked at again, this is where I will go. I will also recommend them to my family and friends. read more

I initially had issues with OS/X not being formatted on the internal drive that was replaced but Tim reached out and quickly remedied it. Great customer service and will be back for any other Apple Mac issues. read more

Excellent customer support, quickly got back to me on an estimate and options. Repair time as estimated (actually a day earlier than expected). Fairly priced. Professional. read more

Fast and Friendly service. H dmy laptop screen cracked and came in for a replacement. Everyone was very professional and they did a Great job. Good updates during the whole process. Highly recommended! read more

Very helpful and they were very quick to response! Britney was very nice!! Hope to use them soon!

I got my laptop windows installation crash. Very terrible. I can't boot to windows, and i can't work. At the beginning, I only asked for the quote that around my area but Yelp gave me an option to ask other stores for me. And I found out this place is the cheapest one. Price is fair. Finally, I got the quotation via Yelp to Next IT customer service team and purchased the promotion coupon. Fast and easy! AND CHEAP!!!! To be honest, I don't want to visit again(touch wood),,, but if sth happened, I definitely will come back. Thank you Next IT!! read more

My husband and I own a CPA Firm. We needed a new internal server to store all of our client's tax files and tax returns for our tax software. They came to our office on-site and installed the server within a couple of hours. We are very happy with the level of service we received and now we have a cool server to make our business more efficient!! Thanks Next IT! read more

This place has amazing customer service and I am very happy I came here as opposed to another IT place! Firstly, I came during the outdated (at the time) Yelp hours, and the store had been technically closed for an hour! I walked up to the door to check the hours, and as I was leaving Steven came out and opened the door for me. I ended up getting my MacBook checked in that day even though I accidentally came during off hours! (Thank you Steven!) My MacBook Pro is 6-7 years old, and was running very slowly. They gave me a diagnostic and let me know that all I needed was a tune up and more RAM (i had 4GB) in order to run better. When I came to retrieve my MacBook, Matt made sure to answer any further questions and let me try out my laptop to make sure I was happy with the outcome. Overall I was very pleased with the customer service, the pricing (which was honestly low for the work done), and the upgrades to my laptop! This place is awesome and I will be coming back here for all of my computer needs! As well as recommending this place to others :) read more

Jacob was really helpful with the assembly of my gaming PC. No other place it'd trust with such delicate and expensive gaming hardware. Great price and hassle free, highly recommend. Was all done within a few hours. read more

NXT-IT has been able to provide all of TMX's IT needs in an efficient and timely manner. We are a continuous project and have a lot of needs and demands & believe that they can be a long term solution for IT for our company. read more

These guys were great! Jacob was nice enough to help me with the whole process. I brought in my 11 year old laptop that was not working at all. I had lots of old photos and files that I forgot I had in there. I brought it to Next IT and they were able to recover my data within a reasonable time! I'm definitely happy with the results and the services provided here. Thanks again Jacob for your expertise and thorough work and shoutout to Britney who is one of the friendliest staff here! read more

Located Next IT through Yelp, after reading all the great reviews I wanted to give them a shot at repairing my MacBookPro, also took advantage of the free diagnostics. I was greeted right away, what can we help you with says Steve. The place looks so professionally ran, and clean. Take a look at their fabulous website. Diagnostics came back, needed a new mother board and matching battery with the appropriate model of my Mac. These guys use nothing but OEM, they don't mess around. The check in of your items was easy. They keep you posted every step of the way. Next IT will call you and if you're not reached, they'll leave a voicemail, text and email. The communication is superb. I never felt so comfortable entrusting my personal computer anywhere. The staff I was in constant contact with are courteous, professional and willing to take the time to answer any questions. And I should add very responsive when you text them. Bravo guys! So thrilled with the outcome when I picked up my Mac. Next IT definitely has my business! I've already referred a friend. Thank you Next IT, glad I found you. read more

I wouldn't take my CPU anywhere else. They're always so helpful and friendly. I have had them service 3 CPUs for me and they get it done fast. read more

I am SO glad I came here. I came in on a Friday (around 10AM) and spoke to Matt about the problems with my custom built gaming computer. It had been overheating and shutting off out of no where! I thought I might need to change my liquid coolant cause I admittedly hadn't in a while.. but it turned out that the type of system that was in my computer, had a life expectancy of a few years, not 6 months like I had thought. That's when I knew these guys were honest. They weren't just trying to sell me something I didn't need and informed me I could still run my computer on that liquid cooling system for maybe a year or so. Then I let him know him that it had been overheating and he said it could've been.. some other technical term that I forget. He said he'd run a free diagnostic test for me like they do for everyone and let me know what was wrong with it. Before I left, Matt also notified me about the $20 discount I could get for checking in so he applied that for me with no problems! I asked when I might be able to get my computer back and he said I could probably get it by the next day :D I would've been really bummed if I didn't get to play any Overwatch the entire weekend.. I got an email from Josiah later that night letting me know the different issues with my computer. He said that there was no problem with my liquid coolant and that my computer was not overheating so not to worry about that. Though he did mention that my computer had problems blue screening because of issues related to drivers/software. I was having problems with the blue screen of death and I completely forgot to even mention that to Matt! So I was very impressed when THEY were the ones to bring it up to ME! The other problem was that my computer had a lot of temporary data/cache which could have also been contributing to the blue screens. They notified me that they could definitely fix the problem and most likely not have to format my computer, which was SUCH a relief. But even if they had to, they would've just backed everything up. Another issue Matt informed me of was that the fan in my computer was not installed correctly. That was yet another problem that I completely forgot to mention to Matt that he was able to find on his own. When I first got the computer, the fan would sometimes stop, so I plugged it into another port and it started working. I guess it still wasn't properly installed. He then told me he fixed the problem, free of charge! He even cleaned the inside of my computer and the radiator for me :) Oh.. ANOTHER problem that Matt later mentioned to me while informing me that I could go pick my computer up, was that the WiFi adapter that came with the computer was no good. It was not compatible with my computer. Thanks iBuyPower. Real professional. Good thing I had my own adapter that I already used for the computer. I didn't even know that thing he found was a wifi adapter. But still, how are you gonna give someone something that isn't even compatible with the computer you built? -_- The great thing is, after Next IT finds these problems, they inform you of the issues with your computer and then ask you if you want them to continue trying to fix these problems. I've been to IT Repair places before that just went ahead and did whatever they wanted to do to my computer without letting me know first and then billing me later. I almost thought that was the normal thing to do! But these guys give you a FREE diagnostics test and then ASK you if you want them to continue fixing the problems they found. When I came back to pick my computer back up on Saturday (around 5PM), I was greeted by Steven who was super friendly and helpful with any last questions I had. About a week after I got my computer, they called to follow up on how the computer was running. I was unable to answer as I was at work but I thought that was very refreshing. These guys really care about each computer brought to them and genuinely want to help you fix yours. Even though this location is a bit further, I will definitely be coming here for all my future computer repairs! read more

I used NEXT IT to start up my business in 2016. I have to say everyone was always very nice and knowledgeable but I was very upset when I had my computers worked on one week and then the following week I called to set up another appointment only to have Tim tell me he was sorry but he could no longer help me because they had changed to contracting only. Long story short, I am a small business and can not afford their monthly charge. I totally understand they were moving their business in another direction, but I thought it was very unprofessional to just "drop" me without sending a letter or being contacted of the sudden change. read more

I rarely leave reviews unless it's a 5 star or 1 star. I'm sure you can guess what these guys are going to get. Problem: no internet connectivity from Cat5 connections in various rooms around my home. Some rooms were getting internet connection. Some weren't. I reached out to electricians but none could do this type of "low voltage" work. Some even wanted to charge me for coming out to diagnose the problem even though this work likely didn't fall within their expertise. Solution: Next IT. After an inquiry, Justin got a hold of me and told me this is definitely in their line of work. I was thrilled! He got me in contact with Jason, the technician, who was out to my house within a few hours. Jason fixed the issue with no problem at all. My home is connected again! Jason is a very knowledgeable tech. He really took the time to explain what was going on and was also very professional and courteous. I'll definitely go back to these guys for any IT needs. They were respectful, professional, prompt and definitely qualified. The prices were beyond reasonable as well. read more

Speedy response to Yelp message I didn't end up using, but I got good leads from Yelp read more

So basically, it's a really long story but since I have my laptop fixed and I can type it instead of pecking away at my iPad, I will post the entire story. My laptop failed to turn on after I didn't use it for a month. I assumed it was the battery and bought a new one and installed it myself. Still, the same problem ensued. Next IT was one of the highest rated computer repair shops I found near me and on top of that they were open late and had free diagnostics. I dropped off my laptop on 7/20 and waited for the call. Justin called me back on 7/25 telling me that my laptop needed a tune-up and had malware. He quoted me $160, ($65 for one process and $95 for the other). I didn't want to get my computer fixed, but I have a lot of important files/documents on it and rationalized that I could pay $160 for my memories back. I confirmed with him twice and he assured me the computer would be fixed the same day. I headed to the shop after work and after I told them my pick-up info, they looked frazzled. I could hear them talking in the back about how no one fixed it. However, when they came to tell me, they said my computer had more serious issues that they thought. Weird, right? I understand that people make mistakes and if it were the case where they simply forgot to fix it, I would have been okay with that. Human error happens, I get it. I was disappointed because I felt like they were lying about it, but that could just be that I am overly suspicious of people. Anyways, I came back the next day after the other owner called me saying the job was done (for real). Notes: -The guys working there were kinda awkward, but it could just be because they're typical it/tech guys. -I have all my Google chrome browsers synced across all devices and I could see what they were using my browser for from another computer. They were googling stuff on how to fix my computer. Awkward. -They honored the Yelp discount and took off an additional $20. -Told them at drop off that I installed the new battery, but the guy at pickup made it seem like they installed the old battery I dropped off with my laptop. So I have no idea which battery is inside my laptop... Conclusion: They got the job done and my laptop works so whatever. 3/5. read more

My macbook pro crashed, it's five years old and I didn't want to pay Apple's outrageous prices to have it repaired. So, I did some research and found Larson. I met Greg when I came in and dropped it off, then I met Josiah when I picked it up. Wow! are they professional, knowledgable, and great customer service. Two "techys" who can communicate well with customers - Great! Service: Impeccable, Greg Larson offered lower or higher cost options. They didn't try to "up sale" any products or services. He explained the cost and benefits very well. Truly honest and genuine and very professional. Josiah took the time and walked through the solution. Opened up the laptop and explained the steps very easily. These guys are young, but very bright and professional. Cost: Very reasonable pricing. Save your money and time and don't go to the Apple Store when your applecare expires. Go see Greg and Josiah. Thanks Guys!!! read more

Friendly staff. They fixed my computer that I've had for 13 years. Still running great. Thanks Next IT!!

Jacob, Nick and Britney were all very helpful and provided great customer service. Got a new SSD installed, quick and friendly responses.

Knowledgeable, great service, and professional! My old computer was acting up and I needed it fixed before starting up my grad courses again. I spoke with Ryan who told me that I can bring in my laptop for a free check to determine the problem. He was honest when I asked him what could be the problem and the prices. I'd figure my laptop would have problems with the hard drive since it was 7 years old. Ryan gave me a decent quote and he was finished with my laptop in less than 2 days. After about a few days with my laptop, Ryan called to check how the laptop was coming along and that I can always call him with any questions in the future. I will definitely be return to this store in the future. TIP: Don't forget to use the $20 off coupon on Yelp. Great deal! read more

Was in the market for a new computer after my HP computer with windows 7 of two years blew up from playing an old game that can run on windows 98. After visiting five major retail stores who failed to show me a computer that nearly matches the specifics of what I was looking for (Core i7, GeForce GTX 760, etc.) and enduring salesmen being pushy and trying to get me to buy one of their unsought computers (they were usually only i5 and some lower graphics of 600 and around), I resorted to looking up on yelps for other computer shops and decided to give a call to see if anyone has or can build the computer that I desired. Saw Larson Custom PC and Repair and conveniently, it was near home. Gave a phone call, met Ryan and asked if he has the computer I sought for already in stock. He answered no but after asking if he can build one, the answer was yes. He offered to make a quote and very patiently with plenty of relevant information, he talked me through some parts of the computer and even recommended or mentioned what parts can be better. For example, the computer that I sought for was Core i7 but he said it can be upgraded to one of the k versions of the i7 and instead of HDD, he suggested SSD. I happily agreed to upgrades. The whole phone conversation was extremely wonderful since it felt like I was talking to someone who genuinely cared and knew what I was seeking and looking for in a computer. And when he recommended the parts, it was truly just a suggestion on his part and I never once felt that pushy feeling of trying to get me to buy something better. Got the quote in an email and to my suprise, it was actually at a very affordable price compared to what those retail stores ask for their best computer (not to mention outdated and slow)! After seeing the quote, immediately went to their shop and went through the paperwork (took only less than ten minutes) to get them building the computer as soon as possible. About a week later, they finished building the computer and very kindly showed off the computer's parts, how it works, etc. at my request before boxing it. And now, as I'm typing this review on my brand new computer, I must say...Ryan and Josiah really know how to build an amazing computer! I can play up to three games at a high fps at high graphics without breaking a sweat. If I had more mouses and keyboards and arms, maybe five? But thanks to both Ryan and Josiah for building such an amazing and beautiful (yes it looks sexy) computer!!! I'm so glad I didn't blow money on an outdated computer (which at times cost more than my brand new computer built by the Larsons) at one of those retails. If you're one of those readers thinking of getting a new computer, I highly suggest you talk to these guys first and at least get a quote. You might find it worth your time, not to mention that it would be a very enjoyable and straight to the point talk. It definitely was all that for me. ^_^ And here's the amazing computer that the Larsons built: read more

Next IT Solutions - IT Services & Computer Repair Near Me - Irvine, California

Whenever I need my phone, computer, or tablet fixed these are the guys I go to. Josiah and Ryan look young but are very professional and knowledgeable. They are quick to clear up my electronic confusions and always fix the problem occurring on my device. Most of the other guys in the area are either unprofessional or difficult to work with. I live in la habra heights and love the convenient location right by beach blvd. read more

Great place! Ryan and his team are very knowledgeable. I was sent over to get a company computer fixed and since i don't know anything about computers Ryan and Josiah were able to explain to me. I also asked a few questions about my laptop and he was able to give me great advice, which reminds me i need to buy a new battery for my macbook. If I do run into any problems with my personal computer i know who to go to! read more

This review is regarding their customer service: I was in desperate need of an IT Specialist to repair my work computer... Right away... Justin got back to me fairly quickly about what the technicians availability was like that day. Sadly to say they were all booked. :( What I really appreciate about this establishment is that they were not focused on making money. Justin immediately referred me to another IT specialist who would possibly be available. I love that! In the end, my computer was repaired... Problem solved! read more

Dear Justin, You are a doctor in your own right. Solid business owner and technician. I appreciate what you did for me and helped get back on track with my business. With that being said, As soon as I stepped into the store, he made me feel like I just stepped into a friend's laboratory. Went straight to work like a surgeon; tools and all. Didn't take much questions for him to figure out my macbook's needs. We were there joking around shooting the shi** and before you know it, the work was done. Totally worth the trip from Long Beach. Come and see me at my bar justin, you deserve a cocktail on me. Onnn gawwwd! read more

Next IT Solutions - Go see Justin. He got the midas touch - IT Services & Computer Repair Near Me - Irvine, California

RIP OFF! i took in my wife's computer in for a repair because the battery blew and got swollen and warped the computer. they quoted me around $650 for battery repair, logic board ($540) replacement and labor. i decided not to go thru with it and decided to put that $650 towards a new laptop. a month later i decided to fix it so i can sell it and came to find out it only had battery damage. i did give the shop a heads up about he logic board and they quoted me only $140 for it. I'll never go back and regret sending 6 of my friends there. read more

Ryan, the owner, was very helpful at catering for my needs. He was able to build a Custom Computers that I needed in a very timely manner and required a whole entire Custom Water Cooling Loop. They weren't very pushy but did make a few recommendations, that ultimately I believe made my computer squeeze out that extra performance! It is very nice to see someone with some knowledge of the market in the computer industry, and I was pleased with the results! If only I could put pictures up of the awesome Computer these guys built for me at Larson Custom PC! Thanks you guys! read more