Dr. Robinson is the very best doctor I've ever had and I'm 75! She listens, she asks questions and…read moreshe cares more about me than just my health. I am blessed to have found her. It's a bit of a drive for me to see her but well worth it. Her video calls are just as warm and heartfelt as seeing her in person.

Dr. Robinson is the the best doctor that my daughter and I have ever had the pleasure of knowing…read more My daughter has down syndrome she is 33 years old and she is absolutely amazing with my daughter. My daughter has had many, many, many doctors in the past, but Dr. Robinson really takes her time, and actually goes out of her way to help her patients. You never feel like she's in a rush, she takes her time to listen, she asks questions, she makes you feel that you and your concerns are important and that she really cares. She is the most caring, understanding, kind, professional doctor, I really can't say enough about her. If she ever changes locations I would travel to where ever she goes. Every opportunity I get to fill out the surveys that they send me I fill them out. I really hope that she is recognized for all that she does for her patients. Thank you so very much Dr. Robinson. :)

I was not in a good place when I called Carbon Health to setup a virtual appointment. Thankfully,…read moremy representative Blaze, demonstrated exceptional customer-service skills. He was kind, informative, and especially patient with me. Equally important, he showed me a good measure of empathy. The entire process was swift and pleasurable to include my virtual visit with the PA. She was highly knowledgable asking all the right questions - simply outstanding (forgive me for not recalling her name). Good, caring people made all the difference - thank you!

I am presently sitting in the waiting room...the staff was at lunch until 1:15, but I wasal able to…read moresit in the waiting room....the women at the front desk are very helpful and checked me in....when I got to go in the back, everyone was very helpful and explained what was going to be done. I would recommend Carbon Health to people who need their service...and, I will return again if I need them.

Dr. Iem and her staff are amazing. I think that her practice is one of the best that I have been…read moretoo.

Dr Stephanie Iem is so compassionate, caring and truly listens. I enjoyed having her as my doctor!…read moreHer office team is also super kind and sweet. Particularly Charlotte! She's very attentive, reliable and warm. Definitely recommend this Dr and her team!

Dr. Rastle is wonderful! He takes time to listen and explains everything so well. I am completely…read moreconfident in his care. His staff is very efficient and professional. It's so helpful to have a caring provider when you are faced with ill health. Everything turned out just the way he said that it would and I am so pleased with my outcome.

Dr.Rastle has recently become my primary care doctor and he is by far the best doctor I have ever…read morehad!! He is very patient, kind and thorough. I have never had a doctor show me so much respect and really take his time to listen and talk to me. I never have to wait long in the waiting room and the staff is very polite and professional. They always make sure to call me with test results promptly as well. I am very pleased with this doctor and staff, I highly recommend this medical group!!

Dr. Dao is the doctor you want. She is in attentive and caring. She takes the time to help you, and…read moreget to know you as a person. She has great bedside manner, and makes you feel comfortable as a patient. This doctor is top notch and will work her butt off to get you answers. Im thankful for her.

Dr Dao will make you feel heard. She is very sweet, informative and understanding. Her MA's are…read moregreat as well!

I had my doctors appointment today. Because my primary…read moredoctor was not in yesterday. I saw my great froend Marlene. I like this spot, for Dr. Mallow is my primary doctor.

My experience with Graybill keeps getting worse…read more More than a week ago, I tried to schedule an appointment with my regular primary care physician, whom I've seen for nearly eight years. I was told he had no appointments available until June, so I was scheduled with a PA I had never seen before. On the day of the appointment, I arrived five minutes late because of traffic. The receptionist was immediately rude and said, "You're late." I apologized and explained that I was stuck in traffic. She replied, "Well, they're very strict," and told me to sit down. Two minutes later, she told me the provider wanted to reschedule. I declined and said I would be filing a grievance instead. After I left, someone else from Graybill called me. She was also rude and unapologetic. While I was speaking with her, I had Sharp Health Plan on the other line and merged the calls. When the grievance manager asked whether the office has a grace period for late patients and whether patients are told about each doctor's preferences in advance, she said that policies vary by doctor: some will not see a patient if they are one minute late, some will see a patient if they are 15 minutes late, and some will even see a patient if they are two hours late. She then claimed that patients are always told these policies and are also told to arrive 15 minutes early. That was not true in my case. I never received any reminder or notice telling me I needed to arrive 15 minutes early. I still need medical care and am now left trying to figure out whether I need to find a new primary care provider. What makes this even more frustrating is that Pamela responded to my previous review and told me to call, but she gave me the wrong number. I later got the correct number from my primary care physician's office manager, called it, left voicemails, and never received a return call. Based on my experience, I would strongly advise anyone looking for a new medical group to think twice before choosing Graybill. They strive to provide the worst in patient care quality.

This place is busier and busier. It feels more like Kaiser then sharp. I am always waiting longer…read morethan my appointment time, to see my practitioner. And last minute cancellations and no one is covering them. The ADA parking is out of code with the federal and state mandates. So if that is something you need, plan for extra time to find a reasonable parking spot, bring a driver or use a ride share. Parking is atrocious for anyone needing ADA parking. This used to be the premiere health care, or at least second. And they are consistently slipping from that. The level of customer service at the front desk, the amount of time the doctors actually spend with you, makes me wonder if they have switched to a for profit healthcare system. Not horrible. Better than healthcare say in Alabama. But. There is a lot of room for improvement.

I had such a great experience at the SHARP Rancho Bernardo lab thanks to the amazing team there!…read moreEthan at the reception desk greeted me with a big smile, made eye contact, and had the kind of warm, friendly demeanor that instantly put me at ease. It may seem like a small thing, but it made a big difference--especially since lab work isn't exactly my favorite thing to do! As a bonus, Sarah, who drew my blood, was also fantastic--professional, gentle, and quick. The whole process was smooth and efficient, and I was in and out in no time, which meant I could get right to work without delay. Big thanks to both Ethan and Sarah for making what could have been a stressful experience surprisingly pleasant!

Dr. Lilley is the best primary care physician I've ever had. He's the Ward Cleaver of doctors! He…read morepatiently listens to everything I have to say (even when I go on about what I've been reading online), lends insight and explains how my body works in a way I can understand. I have seen his NP a couple of times and she has been helpful as well. My husband and I (he only sees patients 18+) are relatively healthy people who only need a doctor for the occasional cough or flu and Dr. Lilley's office is always able to get us in quickly and takes good care of us. When I started to have more chronic issues after the birth of my son, Dr. Lilley has helped me compile the information from the specialists I've seen. And you have to love how he pulls out his iPhone to look up a particular medication that he has a question about! UPDATE: Dr. Lilley is now retired.

My wonderful family MD Dr Michael Stuparich retired before covid. I tried 2 other Kaiser MDs and…read morehad a bad experience with both of them. I went to Dr. Cheng Lin Lee next and am very happy that I did. He Listens, he is Kind, he has effective communication in explaining things, he shows interest in what I have to say, he is respectful of my time and knowledgeable about my health concern issues. I am happy that he is my new family MD and would recommend him highly.

Called for an Urgent Care appt and lucky for me Dr. Cheng Lin Lee was available. He saw me quickly…read moreand very gently examined an extremely hot infected bee sting that showed clear signs of cellulitis. Being assured the stinger was out he listened carefully to past history of idiopathic infection and ordered the proper antibiotic and tetnus shot. I was touched by his kindness and thorough care and ability to ease anxiety. Would love to have Dr. Lee as my permanent Family Doctor.