Graybill - Myself and wife recently visited your Escondido office and was very much displeased…read morewith patient treatment. My wife had a pneumonia and needed immediate attention. She waited over an hour and never saw a physician. Only to be sent to the Emergency room hours later due to the cluster F^*) at this Escondido location. If we do not see a significant improvement to Graybill facilities, Sharp / Rees-Steely will be a much better option for folks needing medical services. Graybill feels like a cattle farm and IMO do not feel patients are getting the proper attention. The group needs the proper training on how to run a business. Stay away from Graybill. They do not deserve your business, and they certainly do not care if you move to a different provider. With that said, I will give Graybill 1 or 2 months to get their act together. I am not hopeful.

Shout out to Margarita Ibarra for being such a wonderful professional while working the front desk…read morerepresenting Dr.Mamaril and other doctors. Over a 5 year period she has never failed to deliver outstanding customer service. She has been a true joy to interact with her on visits to the Doctor. They all represent the Medical Profession in an exemplary manner. Well done!

This office is absolutely amazing! Dr. Harrison Robinson is the most caring and knowledgeable…read moredoctor I have had in my 40 years of different doctors. Lawna in the front office is very patient, efficient and friendly. Their team makes every appointment seamless and Dr. Robinson takes the time to talk to you and answer all of your questions. I highly recommend this office and doctor.

Excellent physician and staff. Caring, compassionate, knowledgeable, responsive. Grateful he is my…read morephysician.

Great doctor . Cares about his patients and listens to your complaints. He always has your back…read moreespecially when you need expedited care.

Been using Dr Mallo for 14 years. He's great with older people and supports veterans. I never had a…read moresingle issue with him.

I was referred to this doctor in 2020 by another doctor stating Dr. Rivera was supposed "expert" in…read morethe area I was being referred for. I scheduled the appointment and there was a month wait. I went to the appointment. She walked in, asked "how she could help," in a polite, but clueless manner, I explained what I was being referred for. She explained there was no laboratory test testing for this, and proceeded to read out a checklist of things. Doctors look for in diagnosing said condition. To which she briefly assessed me for and was like " no it doesn't look like you have this, can I help with anything else?" from start to finish I was literally out the door in 10 minutes upon entering the exam room. While she was polite, as were the staff, I really felt like this was a waste of my time and co-pay money.

The poor ratings are real. Poor staff support, disrespectful supervision, and lack of empathy…read more Steer clear.

My dad is very advanced in years. Just recently, it was noticed at his retirement home, by a med…read more tech that his breathing was very labored. She had EMT's take him to the ER at Palomar hospital. He was given a lot of tests which proved that he had a light case of pneumonia, low blood oxygen level, labored breathing because of fluid build-up and HEART FAILURE! He was kept in the hospital for three days. My dad was given six medications, including a diuretic for the fluid build up. He was supposed to go to his primary doctor the next day, however, that was Saturday. So he called Monday, and the doctor's office finally got him in on Wednesday! Supposedly, the hospital sent Dr. Chiang the information about the hospitalization. Dr. Chiang wouldn't look at the papers from the hospital that my dad had. After the visit, my dad was only supposed to finish his antibiotic and take one baby aspirin a day!! This is after a diagnosis of heart failure which causes fluid build up!! My dad wants a new doctor and I want a new doctor for him!!!!

My father in law has been seeing Dr. Chiang for 3 years and has a history of heart problems and…read morediabetes. Last Saturday, he went to ER at Palomar Hospital in Escondido, complaining of burning chest pain. They did a full work-up, but the ER Dr. said nothing was wrong with his heart and said it was indigestion, and sent him home. He continued to have chest pain throughout weekend and finally on Monday, my mother in law called the Dr. Chiang to explain his condidtion has worsened. Dr. Chiang said just take acid reducer and if gets even worse - take Tumms! He never even asked to see him in his office to evaluate him again. His pain got worse on Monday night and ended up at Palomar ER again, then on Tuesday he had 2 stents put in. While all this was happening, Dr. Chiang was unaware of his condition. He demonstrated "no follow-up" and lack of adequate care. My mother in law had to call him to tell him he had surgery! We highly discourage anyone from seeing this Dr!!

Dr. Le listens carefully and takes into account the individuality of each patient. I would…read morerecommend her to anyone looking for an excellent physician. Office Staff is caring and efficient--definitely a good team!

I hesitate to give Dr. Le 5 stars, but only because I'm afraid word will get out and her office…read morewill fill up. Amazing doctor, part naturopath, part Eastern medicine, intuitive, compassionate. My medical background is complicated and she gives me the time I need during appointments.

She listened and helped me. That's all I asked for. Front desk folks were cool. She pushed through…read moreReferrals, in days instead of weeks.

Beautiful facility, wonderful staff. Dr Amanda Caparso hands…read moredown is the best doctor my husband and I have ever had the fortunate pleasure of having her as our physician. Personable, caring, thorough, she Listens and always has a positive attitude. Very grateful

Blood work, urine specimen. Shot. Dr Charles definitely goes…read morethe extra mile. I told him today that if he evet leaves, I will be very angry.

Dr Germeraad is a great doctor - I feel very fortunate to be able to have her as my PP. 10 out of 10read more

These people are truly amazing and the technology is mesmerizing. This place was an experience in…read morewhat is being done for the heart in modern times.

I am sharing my experience with Family Health Centers of Escondido in the hope that it encourages…read moreimprovements in patient care. My sister passed away in April 2026. Despite notifying the clinic multiple times of her death, I have now received three calls attempting to schedule follow-up appointments for her. That alone reflects a concerning lack of communication within the organization. Unfortunately, this was consistent with our experience while she was alive. My sister had multiple complex medical conditions, yet obtaining coordinated care was unnecessarily difficult. Communication was poor, medication lists and diagnoses were often inaccurate, and correcting errors in her medical record proved extremely frustrating. Some examples include: Her chart repeatedly listed coronary artery disease and hypertension, neither of which she had. I had to continually request that the Primary Care Physician removed them from her chart. An incorrect fax from her primary care office led to her life-sustaining Midodrine being discontinued at her memory care facility, resulting in a syncopal episode and urgent medical evaluation. Her gallbladder surgery was delayed after surgical clearance was withheld for mildly low potassium. While waiting for another appointment, her biliary drain became dislodged, requiring emergency surgery at another hospital. When hospice became appropriate, the referral was sent to the wrong agency despite prior discussions, causing unnecessary frustration during an already difficult time. Throughout her care, messages often went unanswered, and communication seemed focused more on administrative processes than resolving patient needs. I worked as a Nurse Practitioner for over 30 years and understand that no healthcare system is perfect. However, accurate medical records, clear communication, and coordinated care are basic standards. In our experience, those standards were too often missing. We remained with Family Health Centers only because appointment availability was better than many alternatives, which was critical given how medically fragile my sister was. I sincerely hope the organization reviews its processes and improves the quality and coordination of care. Based on our experience, I cannot recommend this clinic.