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    Amanda Caparso, DO | PHMG

    3.3 (3 reviews)
    Open 8:30 am - 5:00 pm

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    4 months ago

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    Rivera Marcelo R MD-Int Med

    Rivera Marcelo R MD-Int Med

    (11 reviews)

    Rancho Bernardo

    Everything went fairly well until I was referred to a Cardiologist who could not conduct the needed…read moreprocedures because his equipment was broken. After waiting 2 months with nothing changing, I contacted Dr Rivera, explained the problem and asked for a second referral to another Cardio doctor so I could get the tests done. He blew up over the phone saying; "What do you think I am, a referral service"? Well, in my mind that is exactly one of the things a primary doctor is or does for his patients. He refused to give me another referral. I called my insurance company and explained my dilemma and how I was treated. The person I talked to was shocked by the doctors actions and within days I had a new Cardio referral. But, the good doctor Rivera referred me to one in Pacific Beach. I live in Ramona. The first Cardio doctor was located in Rancho Penasquitos. So, there were no more Cardio doctors in North county or Poway? Dr. Rivera shows signs of being a Narcissist and I find his other behaviors insulting and passive aggressive. I have since fired him and moved on, but I did file a formal complaint against him with my insurance company. This disgusting human filth needs to retire as he is an insult to the profession and even more so to his patients.

    Ridiculous voice-mail tag game. Could not confirm appointment so drove to Midland office they…read moreconfirmed I had a 12:30 office appointment when Pomorado office was closed tlll 1:30 Office never returned phone calls. I woild give his office staffa 1 or lower staff. .i

    Amanda Caparso, DO | PHMG - internalmed - Updated May 2026

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