Jessie was awesome, knowledgeable and has the best customer service I've seen in years. Got my…read moreissues on both laptops resolved quickly and very efficiently. I am very pleased.

I had an external 1 TB hard drive stop working and took it to Firefold. They diagnosed the problem…read moreas a bad controller in the casing and replaced the controller/casing for much less than I had expected. I was operational in less than 6 hours. They are now my GoTo computer service company!

I haven't left a review on yelp in years but felt compelled to do so with Alex because of how…read moresatisfied I was with the service. Alex fixed my phone, my wife's phone, and my brother's phone - both our screens and batteries - while I was in town visiting my brother. He was incredibly professional, did an excellent job, was extremely responsive before showing up, did an amazing job explaining what was wrong with our phones, and charged a very reasonable price that was incredibly cheaper than getting it done at the store. He came to our house so it was extremely convenient. I was extremely satisfied with his service and felt that his rates were an incredible bargain. 100% would recommend to everyone. Alex is amazing.

THE GOAT! My son just started at UNC CHARLOTTE and dropped…read morehis iPhone 11 cracking the glass and making it inoperable. Called Alex, we make an appointment to meet my son in front of his dorm an hour later, phone is fixed 15 minutes later,we Venmo him a very reasonable amount of money, DONE! Do not hesitate to use this guy!

Great people who know what they are doing! They worked on my Apple computer that crashed.read more

The people are friendly and efficient. Our service was quick and, a surprise, it's under warranty!…read moreThank you guys so very much!

Dawn has helped me several times with my emails on my iPhone and iPad. She is very helpful, very…read morekind and very knowledgeable. I would recommend her highly!

My computer had been acting up the last couple of times I used it. There was a phone number on the…read morescreen to call but I was hesitant to call the number. I took my computer to Dawn at N-Tech Solutions and she had it working within an hour. She removed the virus that was causing me trouble and I was very pleased with her work. N-Tech Solutions is a great business to take your computer repair to and the prices are reasonable. I highly recommend N-Tech Solutions.

After my phone case broke, I (of course) went all week without dropping my phone. The day before my…read morephone case arrived, you guessed it, I dropped my phone and it cracked. I definitely wasn't buying a new one, so I called New Again. The phone was answered promptly and with professionalism. The gentleman was knowledgeable and friendly and stated he could get my phone in today and have it completed in about 40 mins. I even called back to ask if they could also put in a battery and he didn't sound annoyed by my extra questions! This is a family business, which I love. The shop is small but bright and clean and the wife serves as the receptionist. Their son, I believe has a drink fridge in the business which I think is adorable. Be sure to like them on Facebook and check-in to get your 10% discount. The price I was quoted over the phone was reflected on my receipt and that's always a breath of fresh air. The screen protector was $20 (yes, it's cheaper on Amazon) BUT you get a discount on future purchases. My only suggestion would be to inform customers about parts. As I stated, I requested a new battery-but I'm not tech savvy so I didn't know it wasn't being replaced with an Apple battery. My phone now says that my battery isn't supported and can't give analytics and I don't get low battery warnings anymore. That's definitely not a deal breaker, it would have just been nice to know. I would definitely come back but hopefully not anytime soon!

i originally brought my phone in for a cracked screen. After their repair, it immediately began…read moreglitching -- an issue that was never there before. I returned as instructed, but the problem was never resolved. When I came back again, for a minor scratch that shouldn't of warranted a whole new screen or any screen repair at all. the original failed repair caused it to be worsen. cant do nothing . insisted the glitching was from that. they tried to blame me and demanded full price, even though the glitch was clearly caused by their initial repair. Poor customer service, no accountability, and I will be reporting this business to the Better Business Bureau.

Overall me switching to Verizon has been the words mistake I have ever made. I wouldn't recommend…read moreit at all. I had made an appointment to discuss my account. Arrived an about 30 minutes early the appointment was at 7pm. It's now 7:59 and all I get is sorry for the wait. My response is not waiting much longer. The store closes at 8:30. The customer time is not valued at all. That is the whole purpose of making an appointment. As soon as possible definitely going back to my old provider. Never had any of these issues with my old provider! I can't even have service at my home if I'm not connected to the internet.

Verizon messed up our online activation but thankfully Landon got on the and got everything taken…read morecare of for us. Great store

Great Value, No nonsense haggling. Just Batteries=Just Good Service and Quality Productread more

I'm a used car dealer in Concord. I've done business with Dan and Shawn for years and would not…read moreentertain thoughts or switching to another supplier. Best prices and service for batteries I have used in my thirty plus years in the business.

Boone is a very knowledgeable and patient computer tech. When there are computer issues, THIS is…read morethe man to call. He'll take the time to explain anything I ask about. If you need hardware, or software adjustments, upgrades or a computer replacement, check here first. I sent 2 friends to purchase computers from him because I know he will take care of those who are not computer savvy, plus, the quality and value of his wares is outstanding . Definitely a 5 star business in my book. I love being able to utilize an independent technician, in his own local business.

If I could give 10 stars, I would. Jeff not only fixed my original problem but kept a couple of…read moreexisting issues from getting worse. He was thorough in explaining what he would do & was very professional, knowledgeable, & polite the entire time. There aren't enough words for the high appreciation I have for his honesty, accuracy, & extremely fair prices. If you need computer repair, go to Boone's Computer Services.