I am very disappointed. My husband ordered my favorite dish moo shu pork. He was told there was no pork and they were going to get it but the wait would be 25 minutes which I was OK with. He picked it up and brought it home There was not one piece of pork in the dish! I didn't enjoy at all. Never had a bad dish from there until last night. The veggies were very hard also. Don't know if I can go back! read more

Grabbed some takeout to enjoy at home with friends. We ordered a few things to share. Sweet and sour chicken... mmmm always a delicious dependable staple. Mei fun noodles and beef and broccoli Some lo mein and of course egg rolls and rice I was surprised at how good everything was... or maybe I was starving lol I'll have to try this place again to confirm! read more

New Yu House - Cantonese Near Me - Rochester, New York

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Great food and ribs rice and veggies I don't know one best restaurant I love.want head to the menu more ribs 12 pieces might cost a little more but it's worth it I'm hoping they'll do it in the future. read more

Great Chinese take out! Food was great, quick service, clean and efficient. Highly recommend for good take out!

Cant tell you how the food is as they never delivered it. Waited an hour past delivery time. No apology or anything. Wont be ordering again read more

Service was quick, portions were good. The won-ton soup was good; dumplings were generously sized. My shrimp egg roll had a nice crunch to it; wasn't greasy at all. The 1 star is due to the roast pork egg foo young. It was bland--no seasoning that I could taste (and no--the sauce doesn't count). I couldn't taste any roast pork (much less see it). And there were small pieces of eggshell also. Horrendous. read more

I had high expectations because of many reviews. The meat was inedible and the egg rolls were horrible.

We ordered take out Christmas Day. Usually an order is 10-15 min but because everyone had the same idea it was 20. The restaurant was swamped. The food is always good. We ordered two dinners, opted for a soda vs egg rolls. Both of us don't care for egg rolls in general. Be forewarned two years ago I accidentally ordered from here and went to another Chinese place.. small order of two lunches. I blame mommy brain and language barrier. I have ordered since but Now anytime I order I get reminded where they are located. So if you are a problem customer or make a mistake it will be on file and they will remind you. The mistake will haunt you years later read more

T service was very fast, the food was hot and delicious. I think the pricing is very fair compared to most takeout places now. Would recommend read more

A few different people had recommended this joint to me, so I finally had to check it out for myself. Upon walking in, this tiny little spot was PACKED with people waiting for their food. Usually a good sign. The counter was barricaded, which was amusing and confusing. Glad they're staying safe. I loved that this Chinese place is different than others, in that you can get two meals instead of one as one of the "dinner specials." I opted for the sesame chicken + general tso chicken + veggie Lo mein. I had to wait 45 minutes for the food. The portions are much smaller than other chinese joints. Additionally, there was minimal to no taste to any of the 3 food groups I selected. The sesame chicken was okay, but the G-Tso chicken was BLAND with no kick at all. The veggie lo mein was subpar. Don't know if it was an off night for them or not, since my friends raved about them. Not sure if I'll be back since there's a lot of other Chinese options in my area. read more

New Yu House - Dinner Special D29 - Cantonese Near Me - Rochester, New York

I'm not a big Chinese food person. I probably order it once a year, if that. This was the first place in a long time that the chicken didn't creep me out (i'm really weird with my chicken =o) The lo mein was really good as so was the pork fried rice. The beef and broccoli had a nice balanced sauce on it and the broccoli was perfectly cooked. We got 2 bags of wonton strips and they come with a homemade duck sauce that was delicious. I dipped my spring rolls in the duck sauce as well. The bag and homemade duck sauce is only one dollar! The spring rolls are a dollar something and they were decent although I prefer my spring rolls with a tasty fish sauce, but I think that's when I get Vietnamese spring rolls. My boyfriend really enjoyed his meal and has made this his go to place now when we having a craving for this type of food. Glad we tried it and we will be back read more

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My husband and I ordered takeout from here last night for the first time! We recently moved and were looking for a great Chinese food place on the West side of Greece. I ordered the teriyaki chicken with pork fried rice and a spring roll, and my husband got the Amazing chicken with an egg roll and rice. His veggies were cooked well and the chicken was delicious! My teriyaki chicken was also flavorful and i would definitely order again. We also got the fried pork dumplings, which were great. We ordered from Grubhub, but noticed they do their own delivery, so we will order directly from them next time! read more

This is probably one of the better places for Chinese food! Go there weekly and always very good. The only negative is when I order the shredded crispy beef they don't shake it enough in the fryer basket and it comes out in big clumps, making it have that not crispy taste. read more

My favorite Chinese take out place. Food is always fresh and service is very friendly. The lunch portions are big and very reasonable priced. I always get the beef mei fun and it never disappoints. Egg rolls are fresh and hot. This is a take out only restaurant. Give it a try as it is well worth it! read more

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Something has changed the sauces are minimal the taste is not good. They must have new cook.

This place is not very good. I will start with the positives, ordering was easy, fast, and the lunch special is cheap. Once you get the food the good is over. I ordered the most basic sesame chicken dish with white rice. It did not come with a vegetable which I found odd. The chicken was dry with almost no sauce and not even a sesame seed on it. I will not be returning and will try others in the area. read more

The best Chinese food in the area. I wasn't a huge fan of their steamed dumplings but everything else was SUPER yummy!

I have looking for a decent Chinese food place in the North Greece area. I don't know how I missed this place. It is hidden in the corner of the plaza that also has Domino's pizza. I had the garlic chicken large with white rice and a spring roll. The spring roll tastes fresh not mushy vegetables. The garlic chicken was very good. Plenty for multiple meals. It was very busy. I will be back ands try something else read more

Used to be the best. Quality is dropping like a stone in the past year. Don't order anything with shrimp... they've reduced the size used & qty in the dish. Same with the other proteins. The beef is sinewy/chewy. And the egg rolls look anorexic. They used to be the best in town! Apparently, cabbage is too costly to fill the egg roll all the way. After the most recent HUGE price increase, we are finding a new Go To for Chinese takeout. ​ read more

We had two orders of Sesame Chicken and both were very tough and both were provided with a small amount of sauce. The rice was good. The third meal we purchased of vegetables was very good. read more

We eat here anytime we order Chinese takeout because it is close to home. Good but not excellent.

I don't care what all these bad reviews say. New yu house absolutely has the best (if not second best) hot and sour soup in this county. I was recommended their soup and I drove out to long pond road. Absolutely worth it. So perfect. I will be going back a lot. read more

I ordered sesame chicken, white rice and teriyaki beef on a stick. Within an hour of eating I was sick, running to the bathroom the rest of the night. Something not right, not fresh or spoiled. I'm not going back. They need to do better! read more

We have been here many times and enjoyed the food. Last night it was a little disappointing. We were disappointed with the d29, Generals chicken, sesame chicken and vegetable lo mein. The lo mein had a very small amount of vegetables. The Generals and sesame chicken were very hard and most of it was inedible. They were not burnt just way over done. It was disappointing since this was one person's dinner and they only could eat the lo mein. read more

Thank goodness for Nu Yu House! Greece Ny is a desert when it comes to Asian food restaurants. There was one good Chinese place which has disappointed consistently (not gonna name them). After golf I wanted chinese. I stumbled upon a place I didn't know existed (I believe they are relatively new...) So anytime I tryva new place u get ny personal standards: Hot and sour soup and garlic chicken. I wanted to try one of their specialties so I ordered the "Fantastic Chicken. Oh, and fried spring rolls. Spring rolls were out of a box. Don't bother. The Hot and Sour soup was good. Better than most and shows they don't make it out if a can. Fresh sliced veggies and a thinner consistency than most I've tried, which I like. So many places pack a pound of cornstarch to thicken it and what you get is a gelatinous mess. The garlic chicken is def one of the better ones in Roch. Again, fresh veggies, good quantity and the chicken is fresh and not rubbery. Very good. Finally, Fantastic Chicken. It was... Fantastic read more

Bottom line dont buy from this store. Let me tell you I am a fan of any nationality having a well run business. Today I was deeply upset at this store. I called and placed my order for pickup. I got there, and picked up my food, got home, and it was made incorrectly. First of all I ordered sesame chicken, there was NO sauce, and I mean zero, with maybe 5 tiny sesame's on it. I also ordered shrimp and vegetables. I opened up the container and it was chicken and vegetables. OK not happy but they made it wrong. So I called the store and talked to the person on the phone. I told her the situation, she said ok, come back to the store with the order, we will fix it and charge you more because the shimp costs more than the chicken. I was like "WHAT", I drive miles to the store and you get the order wrong and now you want me bring it back and pay the difference? So she panicked and gave me to the manager. I explained the situation, and she said in a stern voice. "I took the order and im not wrong, we have no error here". I was like ok, so your telling me I am a liar and did not order it correctly. She said yes. Well, I told her I was NOT happy about her calling me a liar and telling me I would have to drive all the way there, with the food, wait for it to be made, then pay more money? Well, I told her I would rather keep my order and never return. If the store is reading this, here is the way it should have been handled. The customer calls and tells you the situation. You say no problem I will make the shrimp and vegetables and have my driver deliver it to you at no charge. This is the way to keep long term customers. By giving your terrible response you insulted the customer and treated them like a dog. You dishonored your store. We as customers will show you that we do not take this lightly and in return NOT give you any business. read more

If you order from New Yu House at 1100 Long Pond Road in Greece NY 14626, be sure to check your receipt. Not only is the woman behind the plastiglass rude, but she may charge you $431,044.30 for you $44.30 food because apparently, she doesn't know math. She will then mouth "Declined" refuse to listen to you, try to run it again, and then make it like you're the scumbag when your bank has been smart enough to detect a fraudulent transaction. A second card removed our food from solitary, but we will NEVER ORDER FROM THIS PLACE AGAIN. BEWARE. I have never received such poor customer service in my life. I would give them a zero, but their food was good. read more

As i update this, my rating still stays at 4 stars. The food is really good and the portions are huge for the price. Again I really like the dinner specials....I had stopped ordering here for a while because it seemed they were skimping on the portions in the dinner special. But after about a year i finally went back...and the portions are back to the size they used to be. Also they added a few new menu items. One of the new items is the "baked pork buns". I think it is their take on a pork belly bun. Its by no means a pork belly bun...but it is tasty in its own right. It's like a sandwich roll with a sweet pork filling baked in it. for 1.75 they are a tremendous value...Try them. read more

This place is always hit or miss. Food was super greasy today. They forgot all of our white rice and when we called, the lady was insistent that she put it in the bag before pick up. Trust me, we wouldn't be calling to lie about some white rice. My Shrimp with Eggplant in Garlic Sauce barely had any shrimp in it as well. We won't be ordering from New Yu House ever again! read more

What can I say- this is our favorite Chinese spot. We travel 20 minutes to get here but well worth it. Portions are huge and prices are reasonable. Be sure to try the soups. The wonton soup is full of meaty wontons. Delicious! They are pleasant here and prompt. So glad we found this place on a Yelp recommendation. Been going back ever since! read more

DO NOT EAT HERE!!! it was my mom's, my sister and my first time eating here and never again. we are all sick to our stomach with food poisoning . we all got different meals as well so there is simply no excuse. i got chicken and shrimp with mixed veggies, my mom got chicken lo mein and my sister got beef lo mein. we got the food Thursday night, and ate leftovers last night. all three of us had to go to the bathroom several times and all three of us were throwing up last night. and it's been the only thing we've ate in the last 2 days. unbelievable. i knew we should have went to the same place we've been going our whole lives. if i can save someone else from getting sick, my job is done here. read more

Ordered dinner online, fast delivery! Was at my house in 20 minutes and even though it was only about 20 degrees out our food was still piping hot! Food was delicious and good potions! Will definitely be ordering from there again. read more

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This was one of the worst meals we have ever ordered. Called for delivery and was told 45 minutes. Hour and a half later I called and was told they were getting ready to prepare food. It did arrive 15 minutes later but chicken noodle soup was terrible- like low salt broth with spaghetti noodles in it with no chicken. Kung Pao Shrimp had no spice, few shrimp, and consisted mostly of peanuts and celery. Fried dumplings were soggy but taste ok. Highlight was the egg roll. Wow, you can make egg rolls! And fortune cookies!! NEVER AGAIN read more

Has been My family's go-to for Chinese. Best Won Ton Soup around. Fried Dumplings are fantastic. Friendly staff. They deliver. Online service with Beyond Menu makes it easy also. Keep this as a favorite. read more

The food is good and the price isn't bad. Every so often it can miss but hands down my favorite Chinese delivery a

We ordered from New Yu House for our transitional NYE Chinese takeout. I have to admit I quite enjoy "Americanized" Chinese food (! Going against the grain here). I would say of what we ordered, there were definite hits and misses, egg rolls and lo mein really good, beef fried rice "meh", and crab Rangoon with potential, but the filling was way too sweet. We ordered hours ahead, anticipating they might be busy, and our order was ready exactly when we requested it. They also were happy to customize one dishes' spice level for our resident chili head, it really wasn't "hot" even by my standards, but it did have a little kick. Delivery is also available, which is scarce out here in Greece. read more

Phenomenal food!! Clean kitchen!! Can't stress enough this place is awesome. Absolutely love watching the cooks make the food and how clean it is! Never disappoints . We've tried everywhere. All over the city and surrounding areas and this is by far my favorite. Kudos to the new yu! Portions are huge!!! Unreal!! read more

New Yu House - Cantonese Near Me - Rochester, New York

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Food is okay. Your regular Chinese food . Nothing extra special. As far as customer service for me , some of the worst. I have been to plenty of Chinese places and never felt like this!! Every time I call. This woman answers the phone . She is very rude when I ask question or Not sure about an item . Pushy and rushing me off the phone . It's like I can hear her attitude in her speech . She talks to me like I'm a little kid when asking questions. I'm not writing this because Of one bad experience but multiple with the same issue. read more

I really want to like this place because of all the positive reviews; however, the food didn't meet my expectations at all. I would like to start off that the people are pleasant, and delivery is really quick. Portions are huge for the amount of money that you pay, which is not a lot, but the quality of food could be much more flavorful. I ordered boneless ribs, gen. tso's, szechuan chicken, lo mein, and cantonese noodle soup. The ribs were really tough to chew, the gen tso's had too much breading, the szechuan chicken was decent but could have more spices, and the cantonese noodle soup was not authentic (it was pretty much plain lo mein noodles with some pork and wonton soup). I'll give this place a try again when I'm back in Rochester, and hopefully I'll find dish I like from them! read more

A decent little suburban Chinese takeout. Successful, busy, competently run. No more, no less. Their vegetable chow mein lunch combo is particularly tasty, and crave inducing. read more