1. New Ride Auto

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Rexburg, ID

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New Ride Auto

3.1 (18 reviews)

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Review Highlights - New Ride Auto

“He told me Darrell would take good care of me and he was right on the bullseye there!”

Mentioned in 4 reviews

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Woody Smith Ford - We have a great selection of 2014 F-150's on our lot! Finding you the perfect match is our ultimate goal!

Woody Smith Ford

(17 reviews)

Thank you to everybody at Woody's Smith Ford , Rexburg Id. Last Oct 2025 while going on a trip to…read moresee Old Faithful and Yellowstone Park our 2015 AWD FORD Taurus quit at Last Chance Texaco (Island Park) at about 10:00 PM from electrical problems. We had it shipped to Woody's (about $800)because they were so highly rated on the internet. We then rented a rig at Idaho Falls airport and continued on our trip. After a couple of weeks they started to work on the car and guess what the intermittent electrical problem fixed itself with no apparent reason why. I asked them to keep driving it till it quit again because it was no good to us the way it was. Finley after a couple of months it acted up again with the same half dozen fault codes it had shown me. Woody's kept working on it checking pins ,computers ,wiring ect. They narrowed it down to a problem with the wiring to one of the computers in the dash.They rewired a bunch of connections in the dash and whalla it's fixed. I'll bet most dealers would of quit after a few tries, but Woody's didn't quit and they fixed it ,we've driven it a year now and no problems. I told them to keep the car until it was fixed because it was no good us the way it was. But after Months of them working on our car I thought there would be a huge bill (like I'd just sign over the title) but that was not the case. Woody's fixed our car for a more then fair price ( I mean really a fair price). They treated us great and If I ever lived in Idaho again, I would be their customer.

Terrible customer service. Made an appointment for an oil change for my F150. Called that morning…read moreto change it, the service department had no record of it. Changed it for the next afternoon. Drove down from Island Park to make the appointment, showed up, the service department had no record of the new appointment, and could not squeeze me in. Get serious. Totally incompetent. Employees are listless, slackers, sitting around bored surfing their cell phone. 100 mile round trip from IP to the closest Ford Dealer. This place sucks.

Liberty GMC

Liberty GMC

(12 reviews)

I was buying from out of state and Anthony and Phil were great. I asked for videos, pictures and…read moreadditional info on my Ford f250. They responded quickly with answers that I had. Anthony picked us up at the airport and as we were traveling in to the dealership we notice the A/C fan started to slow down. When we got back to the dealership Anthony took it to the service department and it came back working. Not sure why our how at that point. After we left the dealer ship about 20 minutes in to our trip to Washington the A/C started the same cycle. When we got home I reached out to Anthony explained our issue without hesitation he stated they will take care of It. Phil agreed as well but we need to talk to the boss, he was off that day. Rocky, I believe the owner called the next day and stated they would cover the repairs. I received a check for $521.65 five days later. Thank you very much for your integrity and professionalism. The Timboe's

This is an updated review to the one I made over two years ago. Still give the whole dealership a 1…read morefor the sales team but for the mechanics they need to do better. I should've known better after I took the truck to them under warranty multiple times and a week later it was the same s**t. I was able to take to grab a car reader recently and see what code was popping. I saw what was wrong and was able to find the piece and help to get it resolved. Be aware of the mechanics there or any mechanic because all they have to do if they can't figure something out is clear the code and the light will disappear for a week or two. I can imagine that this has happened to so many people at the dealership and across the country.

New Ride Auto - car_dealers - Updated October 2026

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