I cannot say enough about the service we received here. You just don't find people like this very…read moreoften nowadays. We first heard of R&S from my mother who while in Rexburg had her AC go out. It was in the upper 90's outside and my mom has health conditions that make her susceptible to heat. She was very panicked about driving home to SLC without AC. She called a bigger chain and they told her they did not have time to fit her in and that their waitlist was several weeks out. They called A&S for my mom. A&S fit her in that day and got her AC working for her drive home. She gave us their name and number and told us that if our daughter (attending BYUi) had trouble with her car to call A&S. Hardly believable, almost one week later my daughter had trouble with her alternator. She was able to coast it into her apartment parking lot and called home in tears. I remembered how A&S had taken care of my mom just a week before. I immediately called them. The service we received was impeccable. They picked up my daughters car that day. Diagnosed the problem and gave us options the next day. The following day we had a call that the work was all done. My daughter had no way to pick up the car, so A&S came and picked her up at her apartment and took her to pick up her car. Way above and beyond what would be expected. You just don't find people with this much integrity, kindness, and willingness to help nowadays. A&S is truly one of a kind. If you or anyone you know has car troubles of any kind I would absolutely without any hesitation recommend that you call A&S.

My wife called this shop to ask whether they could provide a rough estimate based on a description…read moreof the issue she was experiencing. The employee agreed to listen to the situation, so she explained the problem in detail. After listening, he responded by asking, "What color are my socks?" When she was understandably confused, he followed up by saying that she wouldn't know unless she came in and saw them. While we understand that an exact diagnosis often requires an in-person inspection, the way this was communicated came across as sarcastic and disrespectful rather than helpful. A simple explanation that the vehicle needed to be inspected would have been sufficient. Professionalism and customer service matter, especially when customers are trying to understand their repair options. Based on this experience, we will be taking our business elsewhere.

With six children and many cars over the years I've dealt with many many auto body shops. Velocity…read moresurpasses everyone of them in every way. These guys are professional and responsive. Their work is exceptional. I can't recommend anyone more.

Do NOT recommend. Husband took our Camry in. They put us off picking it up for an entire weekend,…read moreand when we got it back on Monday, there were hundreds of extra miles on the odometer and the car positively reeks of cigarettes. It isn't the stench of someone smoking one dart in the car. Some you-know-what took my car out for a dirty weekend and returned it smelling like a 1987 Panama City Beach motel room. I have a documented allergy to nightshades! I cannot even get in the car, now! Why would anyone take a Camry, you ask? Well, additionally and possibly most important, this is a legitimate issue of stolen valor as the car is licensed with my husband's military tag. I just hope the two bit weasel who fronted as a Marine for the weekend got zapped by a speed camera whilst joyriding in our car so the truth will come out in the wash. SHAME ON YOU!

Taylor Chevrolet has been great to me. I bought a used pickup from them about 6 weeks ago and even…read morethough it was used and as is no warranty, Taylor has treated me very well with the few issues that have come. They have either eaten the cost themselves or we ended up splitting the cost of the repair. They are great to work with and would highly recommend them.

called into taylor to get a part number for a fuel pump on my truck. i'm not interested in there…read more$860 fuel pump so i just wanted the part number to order the gm genuine online for $320. apparently they don't give out part numbers here never in my life have i called a "STEALERSHIP" and not been given a part number. absolute joke

I love Jason, he's so knowledgeable when it comes to cars. Easy to work with. Won't go anywhere…read moreelse. If the price changes they will let you know, unlike other places in town.

I'm writing this a year later after I got some work done on my car. Service was great. They got it…read moredone within a week. Decent pricing. Receptionist can be a little rude & impatient... from what I remember. However, this is why it's a year later. They work that they did probably cause damage to my transmission, they either pounded in my CV axle or forced it in some way or another, because it's chipped, which means there's most likely metal shaving in the transmission oil. I have to flush out my transmission oil. It did hold for a year though. But I'm upset that I thought I had the problem fixed & now it is not, & I have to fix their mistakes. Which I now have to pay for again. I'm currently at another shop hoping that they can undo the damage that Jason's caused to my transmission. They used the wrong size nuts & bolts & that weren't screwed in correctly, it was loose. The drive nut wasn't on there correctly. This current mechanic showed me where. Use at your own risk...

I am 75 yrs old, never have I been treated with more kindness and respect. I pulled into Lund in a…read morecold car with no heater, I left in a warm car with heat. My heart is full with gratitude. Thank you to Austin and Lund Auto Repair

The only shop we trust with our rigs! Great customer service, fast turnaround, fair pricing and…read moreavailability.

I've been taking my car here for all repairs and oil changes for a few years. They are honest,…read morefriendly and reliable, plus this is a family business. Highly recommend!

Tri State Tire's owner and staff are wonderful! Our Uhaul was having issues (not a Uhaul rented…read morefrom Tri State, it was rented in Montana) and we had to transfer all of our belongings from one 20 foot Uhaul to another 20 foot Uhaul. It was just my husband, myself and our young baby to do this. When we got to Tri State, it was pouring rain, and the owner allowed us to transfer everything in his tire shop so we were out of the rain. He also brought some help in to help my husband move everything so I could watch our baby. If it wasn't for his generosity, we would have been moving our belongings in the pouring rain for hours. We are so grateful for their help and generosity to us! They have wonderful customer service and are genuinely great people!

Hitch n go is the most magnificent trailer shop I've ever been to! The customer service all the way…read moredown to the interior design screams "Hell yeah!" Cody and Bridger were the employees who helped me out and pinned down the perfect trailer for my needs. I could not be happier for my purchase through them and highly recommend them to anyone looking for a solid trailer for your needs!

If you are looking for super cheap and want to replace it in a few years i would buy one of their…read morecheap trailers. If you are looking for quality i would recommend checking out somewhere else.

I locked BOTH sets of keys in my car. I called Rexburg Lock and Key and Eric came within 10…read moreminutes. He was polite, professional, and non-judgemental (haha). I was back in business in just a few minutes. His rate was reasonable as well. I highly recommend Rexburg Lock and Key.

I broke a key off in my ignition. Eric responded to my request very quickly and arrived at the time…read morehe said he would meet me. Unfortunately, the key was so jammed that he couldn't remove it. He worked at it for a while, but it was an old, crappy truck. Anyway, he apologized and only charged me for gas money, not the locksmith service. Very professional and friendly. I recommend calling Eric the next time you need a locksmith.