Great place!!! People are so nice and friendly. Massage chairs are nice and spa treatment was so good. Me and my girlfriend got a pedicure here Saturday night and the guys were so good!! read more

My new favorite nail salon! Such amazing and kind people and very good at what they do. Very beautiful nail art and great service. I will definitely becoming back :) read more

New Nails - Nail Salons Near Me - Provo, Utah

They go clear up to the cuticle! Great shape and color. They check in with you along the way. They took in our walk-in mani/pedi without notice and got us taken care of so fast. It's a hopping place with great service and attention to detail. Great color selections. They copy Pinterest designs and colors amazingly. Only offer gel, polish, or acrylic. ALSO... you've got to try the #4 option when getting a pedicure!!! Oh my gosh! DO NOT SLEEP ON THIS ONE! It was one of the most amazing relaxing spa treatments I've ever had. They do aromatherapy soaks, lotion massages, hot stone massage, hot towels/oil. Oh my gosh! It was heavenly. I spent hours here in heaven and they're so genuine and kind and smiley and do such a good thorough job. I can't rave about this place enough! It's busy for a reason for sure! read more

New Nails - Nude square acrylic/gel manicure - Nail Salons Near Me - Provo, Utah

We are from out of town and needed 3 pedicures. We chose here due to proximity and felt like we hit gold!!!! They did such a good job on all three of us. My daughter had really bad ingrown toenails and they cleaned them out completely but also carefully. Also we prefer nail polish (not gel) and I swear this is the first pedicure in YEARS that I haven't felt second rate for wanting polish. They polished carefully, the pedicure felt thorough, and they were kind. We decided we are gonna come back every time we are in town!! read more

New Nails - Nail Salons Near Me - Provo, Utah

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They will overprice you and won't tell you until you check out. what I asked for today cost $35 on their sign and they told me $50 when I was checking out and wouldn't reason with me. expect to spend over $50 for a simple fill. read more

i love new nails! they always do sooo amazing! they're so sweet, welcoming, and fun! they are definitely my favorite nail place!! they're affordable and worth every penny. they always make sure to check in with you during the appointment. read more

This place was great! Got a dip manicure and they were super thorough. Clean shop and comfy chairs to sit in read more

New Nails - Dip manicure - Nail Salons Near Me - Provo, Utah

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My fiancé loves this nail salon so much that I bought her a gift card here for her birthday. Thanks, New Nails!

New Nails was wonderful! I got right in without and appointment. Did a great job on my gel pedicure and a regular manicure. The leg and foot massage was really good! I'll be back! I see some bad reviews on here but they have new owners since last year. Give it a try! :) read more

I could not say how much I LOVE THIS PLACE! everyone there is so nice and quick but efficient! it was my first time getting my nails done and I brought two friends along with me. each one of us showed a picture and got exactly what we asked for!! I had Ken and he was so good! he did precisely what I asked for and always checked in if I liked them! my friend had aiden and he was also phenomenal and so attentive. the price was also so worth it! my friend got a full acrylic set with one color for only 40$ ! I got a full set with some details for 53$! they were seriously so kind, happy and helpful. they were quick and still put attention into every detail! read more

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Rude,overcharged, don't listen to you at all. I felt I had to go full "Karen" about everything I ordered to be heard about how I wanted my nails done and then when I went to pay and told them it was a Debit card I hit no tip and they ran it as a Credit Card after charging me extra for things they didn't do. I let them know I was leaving this review and would not be back. read more

They did a great job and have reasonable prices!!! They are very thorough and have great customer service as well!

I'm from out of town and needed a quick pedicure. They were able to get me right in and did a fantastic job. The salon seemed clean. When I'm back in town I will definitely come again! read more

Kim and the staff rocks! I love this place! I will not go anywhere else. They are so thorough and speak good English

I've been coming here for a year now for Ayden, Ken, & Kim! They are always are so kind, friendly, & skillful. They also are very accomodating for scheduling. The last time I came Ayden even stepped out to help me when I was being harrassed by some random men in the parking lot!! Cảm ơn! read more

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This was the worst manicure I've ever had! I don't know if you can even call it a manicure. The lady was very inexperienced and only buffed and trimmed my nails (very poorly). Another worker was supposed to do my gel and design, but he spent 2 hours on another customer's pedicure so I finally had to leave. They still charged me! Biggest waste of money and time ever! read more

We came to New Nails for my mom's birthday, called the day before and set up an appointment for the next day. As soon as we walked in the door they greeted us and wished my mom a very happy birthday! They didn't let us lift a finger as they adjusted our massage chairs and made sure the water temperature was perfect. Before we knew it, here comes the staff ( Ayden, Kim, Tiger, and Ken) with a birthday cake complete with candles and sodas! They sang to my mom and she cried tears of gratitude! We we're shocked and so blown away by their kindness! Not only do they do amazing nails and pedicures, they truly have cultivated a friendship that goes beyond their spectacular service! 10/10 recommend!!! read more

I have been a customer here at New Nails for many years. I alway get compliments on my nails because they do a wonderful job. The very few times something was wrong they were prompt to fix it for me even if it was my fault! I find them to be clean professional and gracious. read more

I LOVE following energy/Spirit prompts! I had the feeling to go in, and I did! So happy!! Long used to do my nails at another place before the shut down. I found him today!!!!! Part owner of "New Nails" over in Provo (by Walmart) and we were both so happy for our reunion! Highly recommend! Long, Linda, Tiger, or Kim are all excellent!!! read more

New Nails - Nail Salons Near Me - Provo, Utah

Do not come here. I am visiting from out of state and I thought it would be nice to treat my sister in law and myself to a nice, relaxing, mani pedi duo. I'm from California and my skin isn't used to the dry mountain climate so, needless to say my feet were in dire need of some TLC. Not only did I not receive the appropriate TLC, I left feeling incredibly violated and taken advantage of. My nail tech was a friendly elder gentlemen, probably in his 50-60's. Everything started off fine. But then he stopped the pedicure prematurely leaving old polish behind, barely buffed and cleaned cuticles, and tons of dry skin. My toe nails weren't shaped evenly, some of them looked exactly as I came in with and others had an uneven cut with a funky arch in the middle and long sides! He didn't bothers to buff any dead skin. They looked awful. Like I just took my polish and let it be. I honestly do better nails by a LONG shot. To make matters worse, when he was applying lotion to my legs, it didn't feel like a massage: it felt like I was being.... pet. It was incredibly uncomfortable and it left me feeling dirty. There wasn't anything ominous or menacing in his demeanor, however, there was something in the way I was being "massaged" that didn't feel right. Like it was almost intimate. Then to my dismay he moved on to apply polish. I stopped him and pointed out that my toes were still dirty. So he took a buffer, haphazardly removed the spot I point out, didn't bother to fix anything else, and at that point I told him I wouldn't be requiring anything else. I felt so dirty after I came home, I took a hot shower. This experience made me feel taken advantage of financially, and disrespected as a person and client. Do not come here. read more

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Good price. Came here for a pedicure. I'm a male. I enjoyed the foot massage, back massage, cutting, filing, trying nails, the lotion. Everything about this visit was great. I recommend it to others for their service! read more

I am very dissatisfied and frustrated and disappointed with New Nails. I have been a long time customer and referred many people to their business. Today was ridiculous, i went in for just a pedicure and gel nails, it started off great and they started to prep my nails, as more customers started to come they ask me to transfer to start my pedicure instead, I literally sat in water for 30 min waiting! Each time I felt like i was about to leave they told me they will help me shortly, she finally starts and it took her 1.5 hours to do my feet. They took advantage of me being. repeat customer that they did not value my business nor time. I was there for 2.5 and half hours and they didn't even finish my pedicure, no massage nothing!! and didn't do my nails... GEL NAILS it wasnt even a full set. They lost a customer and I will tell all my referrals not to go there anymore. Yes I am the idiot who stayed thinking it would get better. If you want to be valued and have the technician full attention on you and working on your nails DO NOT GO HERE! They do not provide that kind of service. read more

Kim is great! I've had my nails done by her and they turned out fantastic. I decided to go again, and it wasn't a good experience at all. Another tech besides Kim did my acrylics this time. They are very poorly done. There's bubbles in the polish, my cuticles have been bleeding for 2 days, and the length/curvature is unequal. Also, he questioned if I had actually made an appointment (which I had) and asked when I had called. So, if you get Kim, great! If you don't, it's a waste of money. read more

New Nails - Nail Salons Near Me - Provo, Utah

We dropped by last minute and they were really welcoming. They made us feel like guests and made it a good experience. I recommend this place for reasonably priced pedicures! read more

The workers here were very friendly and I thought they did a great job with the pedicure! Definitely the most reasonable prices out of all the places I looked into. read more

Very upsetting experience. Came here for proximity and left feeling ridiculous. I had a pedicure which came out just fine, but the dip powder manicure done on my nails was an absolute atrocity. I have had this treatment done multiple times and know the process pretty well. Not only did the nail tech apply gel topcoat which she set with UV light (defeating the purpose of the dip powder) she made so many mistakes and repeatedly tried to fix them, only making them worse. My nails came out looking lumpy and uneven, and less than a week later have already started to chip and break- the nails are supposed to last for 3 weeks (at least)!! Save your money go elsewhere! read more

New Nails - Nails turned out looking lumpy - Nail Salons Near Me - Provo, Utah

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I used to come here often because they did a good job but I went there today and was so disappointed. Not only did ALL of our nails look bad (there were five of us!) the staff couldn't have been more unprofessional. When I voiced my concerns, the lady looked at me all annoying and started shouting in Vietnamese to [presumably] the manager -- without saying a word to me. Our nails look like they already need a fill, the shellac was coated way too many times (too thick -- looks like acrylic, not gel), and they didn't bother to remove air bubbles. I won't be returning here again. read more

New Nails - They didn't paint close to the cuticle because "it breaks". I say BS. And there were air bubbles :( - Nail Salons Near Me - Provo, Utah

I really enjoyed my first experience here. After reading reviews I did expect a lot worse. An older shorter man did my nails and he did a really good job. He did not rush and he was very meticulous. Prior to this experience I had my nails done somewhere else & they were rushing and caused one hand to have longer nails than the other. It's honestly relieving to see even nails on both hands lol But for getting such bad reviews, this place is pretty popular, especially for a weekday. Don't let the reviews get to you. I really liked this place and am glad I didn't rely on the reviews to make my decision. If you aren't too picky about your nails, because some of us don't need them to be perfect, lol, as long as they look good & the job is done well, this is a good place. I will recommend to friends! read more

New Nails - I really like how my nails came out. My experience there was a lot better than expected! - Nail Salons Near Me - Provo, Utah

i hate feeling rushed in a nail salon and they made me feel super rushed and seemed as if they didn't have room for me, and my lady kept doing mine and starting another clients. I also got my nails done literally 5 days ago and one of mine already fell off. I did hit it while i was cleaning my counter but it shouldn't have made it fall all the way off, literally completely off... i highly do not recommend.. i also don't know if you can see it that well but my middle finger polish is already chipped!!!! ahhhh!!!! read more

New Nails - Nail Salons Near Me - Provo, Utah

my nails were filed down until they were so bendy and paper thin! he also filed my cuticles way too much and weeks after i still have scabs from that... after my appointment my fingers were stained from the dip powder and i also had to re shape all of my nails so they all matched and my nails hurt for a few days after. needless to say i do not recommend this place read more

Aiden was amazing, so nice and paid close attention to detail ! Will definitely be coming back for his service read more

New Nails - Nail Salons Near Me - Provo, Utah

Terrible service. Took me two hours of waiting for a pedicure and they did such a bad job. They also forgot my appointment I wanted my fingers done as well and I had to leave due to time. So annoying. DO NOT GO HERE read more

I took a chance here and they did a fabulous job. Found out it a new owner that just took over. They took their time to get my nails done. And I'm in love with it. read more

New Nails - Nail Salons Near Me - Provo, Utah

Our experience with New Nails is that it depends on who you get. Kim Is very good! My mother in law and I were happy with our manicure/pedicures, but the one who worked on my daughter cut her cuticle which made the experience painful. Overall, the workers are very kind and polite and the place is clean. Another plus is that they took us same day. read more

Amazing service- best pedicures we've had! They took our family of seven and pampered us. Kim was fantastic. Highly recommend!

I wanted to go in spite of the reviews because it was close to my work. I got acrylic nails. The guy was really nice but he did a poor job: he did not cut my cuticule (he only pushed it a little), the nails' length is unequal as well as the shape, he never used a brush to remove the powder that was all over my fingers (so now there are bumps under the nail polish, I have some bleeding going on at the cuticule, and overall the application of the nail polish looks really bad. It cost $38. I won't be going back :( read more

New Nails - Nail Salons Near Me - Provo, Utah

I like to come here alot! I've been coming here for the last 3or 4 years i belive. I go to lynn (i think thts her name) she does an amazing job she did my toe nails and my finger nails for my wedding and she has done other designs on me .. Im not sure how the other employes work there but i guaranty if you go to lynn she will not fail read more

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I'm in so much pain a day after getting a mani-pedi here. I came in with several friends and family to prepare for my sister's wedding day. During the pedicure, my stylist pulled part of my cuticle off. I exclaimed "ouch, that hurts!" She didn't notice and pulled another. Throughout the day my pain built, and I woke up to a swollen and infected toe. I cried while washing it, it hurt so bad. I couldn't wear my bridesmaid shoes and could barely walk at some points of the day. I could not recommend New Nail as a place to get a safe nail treatment. read more

New Nails - I'm sorry. You don't want to look at my swollen, infected foot. But you would be even more sorry should this happen to your foot - Nail Salons Near Me - Provo, Utah

I have been here a few times and every time has been excellent! It is by far my favorite place to get my nails done and I have gone to quite a few places in Provo. They have great prices and give a very thorough pedicure (their basic pedicure is the expensive pedicure at most places). They also give beautifully proportioned French manicures. read more

I called everywhere for my husband and I to get a pedicure Saturday afternoon and no one had an opening! We passed by this one and gave them a call.. they took us right away! Little did we know right now Jan. 1st -Feb. 29 2021 they have 20%off! Everyone was so kind and welcoming. This place will definitely be our new spot! read more