VIP Nails Lounge

224

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2 years ago

This was a very good experience but with a few minor changes I think that this could be the best spa in Utah county! First, I made an appointment that clearly detailed everything I wanted, when I make an appointment I don't like showing up and being treated like a walk in. Luckily there was plenty of room so I didn't have to wait but I was asked again what I wanted and provided with a menu. I wish that when I make an appointment it is acknowledged and I don't have to go through that again. It's great for them to confirm what I put in but having to go through it all again defeats the purpose of making an appointment in my opinion. However, the quality of the salon was excellent! I had a manicure and a pedicure and both were done very well! I am likely to return, my nail technician wasn't the most talkative and there was definitely a language barrier which made it hard but for me quality matters more than anything else and he was excellent! The pedicure was excellent but my only critique is they cut the nails very short and once even cut me sadly. He quickly apologized and it didn't happen again. The massage was extreme deep tissue. In truth I should have asked him to lighten his touch but I am always nervous to do that. There were literal bruises on my legs and arms the next day. The next time I'll go I'll ask for a softer leg and arm massage that came with the package I selected. The manicure was simple and straight forward but very well done. My nails all looked wonderful! I highly recommend the quality of this location! So far, they are the very best that I've found in the area. Be warned the TVs don't really show any movie or show, it is on a nature loop that seems to just be the screensaver so not much in the way of entertainment on while getting your nails done. Not the most affordable spot in town for nails but you pay for what you get and the quality here over other spots makes it worth it to me! read more

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Lisa F.

186

262

91

1 year ago

Well, I found my go-to nail place now. I have moved around from a few in Pleasant Grove but on a recommendation from my daughter-in-law, I have now found one I will stick with. When they say VIP, they mean it. They offer so many things in there packages you can't resist. Kim was my attendant and she did a lovely job. Unlike other salons around there, they don't talk to each other in another language leaving you wondering what they could possibly be saying about you. This was a lovely experience getting a pedicure. I will be back and I will be back often. Thanks! read more

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Stephanie C.

131

111

130

2 years ago

A hidden gem! They call themselves VIP for a reason. You walk into the salon and you're immediately within an underwater world in terms of ambiance. There are a good amount of massage chairs that hug the walls and the manicure booths are lined down the middle as it's a fairly big salon. My pedicurist barely spoke English, but she was efficient and forthcoming with what I should expect. Their classic pedicure already came with a brief foot massage and hot towel. In addition, the reception staff is very attentive and served hot tea, sodas, water, and gave out chocolates. My overall experience was amazing. Definitely check this place out. read more

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Natalie G.

13

27

2

1 year ago

Asked for a classic pedi and gel removal. Should've known off the bat what I was in for. The woman at the front (who ended up being my nail tech) either didn't hear me say "I'm not sure how to check in" or completely ignored me. Then she came over and closed the screen and left the Home Screen up and another woman came over and opened the app for me. That was the most half way done pedicure I have ever had. Just because I don't want polish doesn't mean you rush and not do the whole thing. Cut my nails but no shaping, no cuticle grooming, no buff on the nail, barely used the scrub pad on my feet. I have never gone somewhere where gel removal didn't at least make my nails look presentable after. She asked if I wanted a manicure and I said no because I shouldn't need to pay $25 to at least have my finger nails look presentable after gel removal. I have always had at minimum a buff done on the nail to not have them look raggedy and rough. read more

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Mary F.

18

6

2

1 year ago

I love this salon, have been going here for over 2 years now. Everyone is so kind and welcoming and the environment is always clean. Loan is my nail girl and she is incredible! Beautiful nails every single time! Go see her, you will not be disappointed! (Also she is the sweetest nail girl I've ever been to, which is an added bonus!) read more

VIP Nails Lounge - Today's nails - Nail Salons Near Me - Pleasant Grove, Utah

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Sadie P.

0

6

1

1 year ago

My two teenage daughters and I had our nails done, and they turned out so cute!! My youngest was able to get acrylic nails for the first time and was beaming the whole time. He was really quick and matched the design to the photo she showed him. My other daughter and I had two female technicians who were so sweet and also very quick. I loved the firm pressure of the hand massage afterwards. I always get nervous about being cut or leaving gunk under my nails, but all three of us had a wonderful experience with none of the negatives. We just showed up @5:30pm on a Saturday night and they accommodated us immediately. We will be back! read more

VIP Nails Lounge - Manicures - Nail Salons Near Me - Pleasant Grove, Utah

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Katie C.

0

1

3

10 months ago

Received the worst infection from this place that has taken a year to heal fully. I still have issues with the side wall on my big toe from being clipped too far in and leaving a jagged edge to grow out. My middle toe cuticle was clipped so poorly that healthy tissue was snipped and I got an infection and had to go to instacare for an antibiotic Rx. I watched the nail tech use a dirty old brush to scrub my feet so it's no surprise it got infected. No sterile tools. Tech was watching football on his phone below the chair. Don't go here!! read more

VIP Nails Lounge - Pedicure - Nail Salons Near Me - Pleasant Grove, Utah

VIP Nails Lounge - Clipped side wall - Nail Salons Near Me - Pleasant Grove, Utah

VIP Nails Lounge - Infected cuticle - Nail Salons Near Me - Pleasant Grove, Utah

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Kendra H.

70

47

454

2 years ago

Pamper those feet! My sister and I went for some quality time to get pedicures. I had Tai Le again and once again AMAZING! Such a thorough job cleaning up my feet, especially my horrible heals. We got the deluxe pedicure with paraffin wax which was hot and perfect. I love how clean VIP nails Lounge is. Tai also did a great job painting my toes, so smooth and he even suggested my color when I said I needed good luck. Definitely going to keep coming back! read more

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Mila C.

0

1

11 months ago

They were SO SWEET and did sooo much better than what i asked for 10/10. They have great prices also! Paid 70 for my nails :) The area is very neat and clean. Would veryyy much recommend read more

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Kristyn H.

0

3

1

11 months ago

All of the employees were so nice! The nail artist I had had AMAZING attention to detail and the nails look better than the reference picture! I will definitely be back! read more

VIP Nails Lounge - Nailssss - Nail Salons Near Me - Pleasant Grove, Utah

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Broox L.

0

40

2

1 year ago

The space is very nice and very clean. I felt good getting my acrylics done for the decent price! My tech did the detailing exactly how I wanted! Staff were kind and quick! I was a walk in and got taken care of very quickly. read more

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Kacey T.

0

2

0

8 months ago

They always do a great job here! Pedicures are heavenly and my nails always look so nice.

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Jonelle W.

4

75

224

3 years ago

Very friendly people and accommodating. My 2 friends and I wanted to do a last minute spa day and get a mani/pedi. They close at 7pm we arrives 6:30pm and we got the best treatment ever. We did the pedicure and got amazing massages and hot towels. When my feet was shaved off enough after the fact, I was offered to have it shave off some more. They are always offering refreshments and they accommodated my friend who also wanted to do a manicure after hours. read more

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Rachel B.

5

143

80

2 years ago

Be careful while booking online. I booked an appointment with a person and he was already booked because they didn't check his schedule with what was listed online. He was very apologetic and I knew it had nothing to do with him. But the way it was handled was unprofessional. No one informed me if or when someone else would tend to me. I got there early on top of having to wait for someone. Once someone came to me to the time I was finished with a deluxe pedicure, it was completed in 20 mins. Including the time it took me to tell him I didn't want gel, him seeming very annoyed, and having to go find the color I chose on my own up front. It was a very mediocre pedicure and my first time here. The man who did my nails just tapped and grunted when I needed to move my feet. Didn't communicate well or make me feel comfortable getting a service done. After waiting 20 mins to fry my nails (which is fine), the man who was suppose to help me apologized and helped me get my sandals on and told me to go pay and had to get the guy who was doing my nails to ring me up. Overall, I'm hoping I just had a bad experience, I really wanted to like this place. Not too sure if I'll be returning. read more

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Andrea T.

Elite 18

304

70

32

1 year ago

I want to like this place but they need to stop lying about "20 minutes" I sat in a chair for 40 min waiting for someone to do my pedicure. Since I had to wait so long, I didn't have enough time to get a VIP pedicure that I originally wanted. Only come here if you have all day to sit around. read more

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Sadie C.

0

1

0

11 months ago

This place is HORRIBLE!!! They don't listen and they treat their customers like cattle, hurry in and hurry out! 20mins for a fill and 20mins for a pedi. They usually last 60+ mins!! Everything about this place is just no and your typical chop shop! read more

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Darci J.

0

11

1 year ago

I used to like this place, but now even if you make an appointment, you wait for 30+ minutes. They will still allow walk-ins to take over your appointment time. This is very unfair and poor business practice. I will not be back. What is the point of making an appointment? read more

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Carol C.

97

23

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3 years ago

My first experience here was great...the second was AWFUL! I got a gel manicure and pedicure a day before going on vacation and the next freaking day my gel manicure had chipped. The guy who did my nails didn't cover the entire nail with the top coat...so sloppy. Plus I was cut three times and my cuticles are so jagged. These photos were taken six days after my gen manicure. 4 nails have chipped and because he stopped painting so far above my cuticle, the growth looks like it's been much longer. Huge waste of $$$$$$ read more

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Nic M.

0

118

17

1 year ago

I've come here a few times over the last year and a half since we live close by and they never disappoint. I've only gotten pedicures so that's all I can speak to but it's always a great experience for me. Today I took my daughter for her birthday who is turning 4 and everyone at vip made it the best first mani/pedi for her. They brought her a cupcake and candle and sang happy birthday and they were all so sweet. The nail tech was so gentle and patient with her and her nails came out looking so cute. I've always loved this place but how they took care of my little and made it such a fun time will be a core memory for us for years to come. read more

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Jenna C.

0

13

2

2 years ago

It was a good pedicure. They bring you a chocolate and soda. They sang happy birthday to another customer and brought out a fluted drink and cupcake. Cute. I have terrible callouses on my heels-like bad. The girl next to me, working on someone else feet kept looking at my feet and then cracking jokes. At one point 3 of them were talking loudly back and forth and laughing. I know it was in a different language but they were clearly making jokes about my feet. Other customers in the salon getting manicures were looking at the workers and then peering around to see my feet. It was awful service. I will never be going back. They discounted the pedicure when we talked to them about it but tried to play it off. I could never recommend this place to anyone unfortunately. read more

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Alecsa T.

2

18

2

2 years ago

I had the worst experience at this place. The customer service was horrible. They made me feel so not welcome. One male staff didn't want to do my pedicure so he kept pushing other staff member to do it. They also were rude because I chose the basic pedicure service. They didn't like it that I chose regular polish and not gel. They also kept talking about it because they assumed I did not understand Vietnamese. I almost stormed out of there. Worst experience I have ever had in any nail salon. I was supposed to get a gel manicure as well but I am taking my business elsewhere. TERRIBLE! I would give it a 0 if I could. BAD SERVICE! read more

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Meghna B.

0

1

0

1 year ago

Tai Le is so great at his service . love the guy he goes out of his way to make you feel relax. everyone is so kind at the work place . I would highly recommend this place . read more

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F Q.

778

176

22

3 years ago

I just had to leave a review because this nail salon is thee best. Their customer service was amazing. They literally brought out a cupcake and flowers for my niece when I told them it was her bday. I live in Beverly Hills and they hands down beat every nail salon that I pay 3-4xs the amount for. Will be coming back every time I'm in town read more

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Jeremie J.

15

14

6

4 years ago

VIP seems to be something that is just added to nail salons to give off a luxury vibe. This is the first time I can say that this place actually treats you like a VIP. The entire staff is very welcoming polite and does a great job catering to your every whim, want, and vice! I.E. chocolate and sparkling cider. The pedicure my wife received was excellent and I had an incredibly relaxing pedicure. Followed by a great massage. Come here now thank me later. read more

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Keyra G.

0

1

0

1 year ago

This place was really nice everyone there seems really friendly and welcoming and their prices are pretty affordable so far it's been 2 weeks and they have held up amazingly !! read more

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Sharelle E.

31

16

18

4 years ago

Overall they did a decent job. A few things they could improve on: 1. The lady that did my pedicure didn't get out the impacted/ingrown nails from my big toes. The person next to me did though, so that's probably just the tech I had; still, that should be standard practice. 2. I didn't love the selection of dip powders they had; I've been to other salons where the dip selection is exactly the same as the gel and it wasn't here. 3. The tech that did my manicure went HARD with the square file block. I noticed after I left when I washed my hands that some of my cuticles are raw. They're not bleeding but it's still painful. I think you probably could get better/similar service with a wider selection of colors and a better/similar price somewhere else, but if you're in the area and they're the only place with openings, it's worth a shot. Everyone was very nice and they offer free beverages. read more

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Katherine C.

4

19

0

2 years ago

Tai Le is the best EVER. VIP highly recommend and if you can get Tai Le. he goes the extra mile every time I have him!!!!

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Deborah A.

13

17

21

4 years ago

Great new nail salon. Lots of pedicure chairs and manicure stations. Looks to be a great place for large parties or a quick stop by. I came here as a walk-in to get a pedicure to prep for a vacation and was accommodated right away, they provided free chocolate and a water in addition to the service. read more

VIP Nails Lounge - VIP Nails Salon pedicure menu as of 5/11/2022. - Nail Salons Near Me - Pleasant Grove, Utah

VIP Nails Lounge - The other side of their menu. - Nail Salons Near Me - Pleasant Grove, Utah

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Gabriela L.

15

54

36

3 years ago

Very friendly staff and always welcoming. I love that you can book online and they are very professional. They always do great work and will match whatever photo you show them. I really appreciate the chocolates and teas they have. If you want to have a nice relaxing time, this is the place to go. read more

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DelGrosso P.

0

1

0

3 years ago

Tai Le was incredible! Attention to detail! Excellent touch, a nail professional who takes pride in his work. Love this place? read more

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Reagan B.

0

1

0

2 years ago

Anna did my nails and she did amazing! She paid super close attention to the details of my nails. My nails have never looked better!! The other staff was so nice and so welcoming. I would recommend this place 100 times!! read more

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Kristine R.

158

24

4

3 years ago

I absolutely love coming to this place! The hospitality is unmatched and something that is not so common these days. We were greeted with a soda of choice and the best environment. I brought my daughter in for her 4th birthday and they totally went above and beyond for my sweet girl! I'll definitely be back!! read more

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Monica B.

0

1

0

2 years ago

Taile was amazing! He gave me the time and attention to make sure my experience was good, and the quality of the nails was great. I have had pedicures and gel fills both from him. read more

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Ella A.

0

3

0

3 years ago

Best service I have ever received. I found my forever nail spa!!!! I'm not being dramatic when I say this is the best service I have ever received. I always bounce around nail salons because I'm always looking for one better, but this is it!!! I got a pedi and an acrylic mani and I was beyond impressed with both people who did them. They both took great care of each individual nail and made sure everything was perfect for me. The manager kept checking in to bring me chocolate or see if I wanted a free drink (coke products, water, etc), and just to see how I am. They were fast but not "in a hurry" how other salons seem to be. They paid full attention to me and weren't looking around the whole time acting like they had somewhere else to be (which is how all salons are in my opinion). They were truly giving me their best service and I was legit treated like a queen I can not hype this place up enough!! They gave me 10% off for my first visit and I was so impressed with the prices for how good the service really is read more

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Lindsey M.

0

8

9

2 years ago

I have been here a few times and have never been disappointed. Super clean and excellent service! My feet take a beating and Tai Le always takes the time to clean them up better than anyone. He is thorough and does an excellent job. One of the few nail salons I will keep coming back too. read more

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More info about VIP Nails Lounge

1882 W Pleasant Grove Blvd
Ste B
Pleasant Grove, UT 84062
Directions
(801) 216-4143
Call Now
Visit Website
https://vipnailloungepleasantgrove.com

Services

Hours

What time does VIP Nails Lounge open?

VIP Nails Lounge opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.VIP Nails Lounge opens at 11:00 AM on Sunday.

What time does VIP Nails Lounge close?

VIP Nails Lounge closes at 7:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.VIP Nails Lounge closes at 5:00 PM on Sunday.

Mon-Sat 10:00 AM - 7:00 PMSun 11:00 AM - 5:00 PM

Outdoor Amenities

Does VIP Nails Lounge have parking?

Yes, VIP Nails Lounge has parking options.

Other Amenities

Does VIP Nails Lounge have free WiFi?

Yes, VIP Nails Lounge has free WiFi.

Review Highlights - VIP Nails Lounge

“My feet take a beating and Tai Le always takes the time to clean them up better than anyone.”

Mentioned in 8 reviews

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W Nail Salon

4.5(36 reviews)

1.0 mi

I was due for another nail salon visit since visiting K&Q Nail Bar in January. I wasn't really…read morehappy with their lack of service and high prices, so I sought out another salon. I found W Nail Salon -- though the salon is "newer" here in Utah (Yui, the owner, used to have an established nail salon in San Diego), their reviews (a lot of them are on Google) are great. I called the salon, and Yui, the owner answered. I let her know I was hoping to get a mani/pedi done within the next day or so, and she promptly texted me the price list. I chose to do a gel manicure + classic pedicure the next weekday afternoon. I only live about 10mins away, but am newer to the area. Unfortunately there was at least two main streets my GPS directed through that were closed due to construction, and I had to get creative and find my own way around. It felt like it took forever, but I texted Yui, and she gave me some tips. I finally made it and wasn't too late for my appt. I was greeted by Yui and the others in the salon as soon as I walked in, and I immediately felt comfortable. I really liked the salon vibe. It's super clean, and everything is well-organized. I REALLY liked the color selection as well. Yui gave me her color and brand recommendations which no one has really done for me before -- I ended up taking her advice and liking the outcome a lot! Yui directed me to the pedicure tubs, gave me bottled water, guava juice and offered me some sweets which was an awesome touch. What hospitality! Yui was the only person who worked on my hands and feet, and I really loved how she took her time, making sure every detail was right. She is also very gentle and took care not to tickle me too much and used a cool dremel took to trim my cuticles. We talked quite a bit about cooking, travel and the like. It was a really nice time, and she gave me excellent massages. On top of it all, she gave me a bunch of hot egg rolls to take home (you can see in the pic I couldn't wait to munch on some on the way home, and they were good!) The pricing was actually $10 or so less than what I paid at K&Q (for practically the same services), but the service here was way better by far -- plus it's been over a week, and my polish is pretty much all still in tact. K&Q was chipping within days. I will definitely be returning here and hope to sit with Yui again! She is such a fun, sweet person, and I really enjoyed getting to know her!

Macy did an excellent job on my nails and I couldn't be happier! I'm a perfectionist when it comes…read moreto my nails and she gets me. I'm so glad I found this salon. I've already made my next appointment! The salon is clean and relaxing with soft music and tastefully decorated. Everything you could want in a nice nail experience.

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K&Q Nail Bar

3.7(49 reviews)

3.8 mi

This place is excellent! I live out of state, but I come here for pedicures--I come to visit family…read moreand we go for a girl's time. So sometimes my pedi is way past due because I'm waiting to get to K&Q. They're that good.

They did a beautiful job on my daughters nails and she has received so many compliments. She asked…read morefor acrylic and was so happy with the beautiful results. The colors and design were perfect!

Waiting area

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Acrylic

OMG Nails

4.1(14 reviews)

3.5 mi

Absolutely LOVE OMG Nails!!…read more I seriously love this place. It's family-owned, and you can totally feel the difference--it's warm, welcoming, and they really care about their customers. They are super friendly and even give my daughter little snack snacks when I come in. The salon is always clean! And the nails? Amazing. The designs are so unique and creative--I get compliments all the time! Whether I want something simple or totally extra, they always deliver! They take their time and really pay attention to the little details. I highly recommend them if you're looking for a place that feels like a little nail family and gives you gorgeous nails every time, OMG Nails is where it's at.

WARNING INFECTION I…read moregot a pedicure at this salon and was cut. My foot got so infected that I couldn't walk for 10 days and was hospitalized for a week. I attempted legal action, but the salon doesn't carry insurance and my lawyer said I would never see any compensation. All I wanted was my hospital bills paid. Do not risk your health by going here.

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Bliss Powder Nail Bar

3.4(90 reviews)

1.4 mi

Don't even waste your time with this place. Right before my engament photos I went to get nails,…read moreand idk who I had, but she seemed very rushed and I left in pain. My fingers were in pain for like 3 days. Also I had an appt last night for two pedis, and called in right before and told them I was going to be 15 mins late, and they wouldn't take us cause they had to leave 30 mins before closing. My appt was an hour before closing.

I've been getting my nails done with Ann for years now. I've always received great service and…read morekindness each time I go. Ann always shapes my nails perfectly and she knows me well enough to give me great advice or suggested colors that suit me. Ann is detail-oriented but not slow, she's very efficient with her time which is important to me. The salon is always clean and makes for an inviting environment.

Pretty and comfortable seating

Happy Feet

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Front entry

Silver Nails & Lash

3.9(48 reviews)

2.0 mi

I have never had worse polka dot nails. I literally picked up the tool and did my own nail to show…read morethem and they still made every other nail so mismatched. polka dots are as simple as a design gets. I called less than 10 minutes after leaving and being overcharged and asked for a polish change ans they said I lied by saying they were ok. they asked if I liked them after 2 hours being stuck there ans I said "sure" so they will not change the color. Do not go here because they do not fix their mistakes.

I have went to silver lash and nails multiple times, and it feels like the prices are going up but…read morethe quality is going down. I went on 2/27 and I asked for french tips with white tips. They were $50 and I tipped $10. My nails were so uncomfortable the remainder of the day and the next day. As soon as I left the salon they were so bubbly. I left on vacation the next day and while I was gone noticed my nails started to lift on my cuticles. When I got home 3/3 my pinky nail fell off, and 2 of my other nails feel like they are going to pop off. For $50 I think my nails should last longer than 5 days, and I've never had acrylics pop off this fast when I was just on vacation. Super disappointed.

By Lily

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By Lily

Signature Nail Bar

4.2(50 reviews)

0.1 mi

Great nail salon very thorough and careful with my nails. I really liked my manicure there.read more

I love this nail salon, the staff are always friendly and welcoming, with or without an…read moreappointment. They never rush me, the prices are good. I've been there many times and the staff knows what color gel I want, and how to trim my difficult toenails! This is the only salon I will use. I've never been disappointed. My pedicures are always done just the way I ask them to do. They deserve 100

All over my fingers and hands- washed my hands 3 times

So bad

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Diamond Nailz and Spa

5.0(1 review)

3.9 mi

Took a chance and did my wedding nails here! Jaden was so fast and got my dream nails perfect in…read moreunder an hour! Love this place.

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L A Nails 1

3.3(34 reviews)

2.2 mi

I love LA Nails I have been going there for over 15 years. It's always clean and everything is so…read morefresh. Everyone are so friendly and nice. They all call me by my name.

This is the best nail salon. I got my nails done here when I lived in Alpine, 2010 to 2015. We have…read moremoved to NC and whenever I come back I find an excuse to get my nails done. Highly recommend.

Pink wow nails

Red black and white nails with design

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Lux Nail Bar

2.9(52 reviews)

3.9 mi

This is my favorite nail place!! I have been coming here consistently for the last 6 years! Anytime…read moreI go somewhere else I regret it!!! The staff is all so kind and caring! I've been coming so long they all know my name and make me feel so welcome! Today when I came the whole place was empty (except for the staff) which is crazy because they are always busy! (It's spring break) and I got such special treatment! I also got to watch the staff work together to clean each nail polish, keeping them fresh and ready for future clients! It is really cool to see how much care and love they have for their space!! I also got to hold Jojo while I got my pedicure today! Puppy and pedicures?! I mean that's the best therapy out there!! I also want to mention how much detail they put into their presentation!! Every try is unique and so beautiful! They also are better priced than any other place I've been for what you get! I can't recommend this place enough!!

Saturday, my daughter, my granddaughter and I went to to get our nails done. My daughter got a…read moreterrible cut on her thumb from the man worked on her, his wife had her and I switch places, then was my turn to get a cut on my finger. I will not go back to that nail salon, only one who walked out of that salon unscathed was my seven-year-old granddaughter, because we did not allow them to do any filing on her.

Not filed down at all plus four coats of polish and horrid design

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2 weeks and they're still great! Adk for gel x!

Venus Nails & Spa

3.4(32 reviews)

3.0 mi

This building is really accommodating with same-day appointments, a special someone in my life was…read morehaving a really bad week. And I suddenly got the idea to get her nails done, I called this business and they answered me with many options on appointments that same day. I came in even though they were busy they honored my time, they have a nice TV where you can go ahead and watch some thing while they are making your nails beautiful. I have definitely paid more for gel nail manicure that has not been as good as this for the price! I will come back here again!

I would NOT call this place SPA?! More like a chop shop! Customer service was the absolute worst!…read moreHence the chop shop comment. I wouldn't recommend to literally anyone. Zero on a scale.