1. New Look Auto

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Haymarket, VA

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New Look Auto

4.8 (6 reviews)
Closed • Closed

Services - New Look Auto

Routine automotive maintenance

Auto electronics installation

Auto upholstery

New Look Auto Photos

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Universally Modified Performance

Universally Modified Performance

(20 reviews)

They totally saved my Camaro from a ship that intalled my suoercharger incorrectly and not even…read moretuned. These guys were all over it. They fixed everything tge former shop screwed up an then some. The car I got back was a beast. What it should have been. Now I need to fi d a dyno shop so I can get it dialed in a bit, but I am a perfectionist. They worked with me abd got ecwrything done. GREAT!!!!

I really wanted to have a good experience with Universally Modified…read more I appreciate They are a family run and worked business of brothers and Ryan's wife. But they will not properly torque fasteners. There had been a metallic rattling since the first time I had them install the front sway bar. I drove it that way for six months or so. They always said the reason for the metallic rattling was because of the BMR components I had them install not having the rubber bushings. Then when me and another guy put my 2022 Mach 1 up on a lift and started looking it over and working on it we were disappointed to find Universally Modified destroyed my front sway bar end links due to not torquing down fasteners and using zero thread locker! I asked them multiple times to use the proper thread locker on all the fasteners. So after fixing the sway bar properly, the car is silent now! Um multiple times have not torque down or at least used a thread locker to keep fasteners from totally backing off. Universally Modified also did not tell me about an exhaust leak we found. I have put a lot of thought for weeks into thinking about/processing the information to make sure I am doing the right thing. They also couldn't get my wheel weights to stay on my wheels. But the plus for them is they did suggest a good place to go and have my Wheels properly Road force balanced. Each time something was not done right I tried to be calm and decent about it when I communicated with them. when I told Universally Modified about each issue, they did not apologize and didn't say what can I do to make it right, didn't say it would not happen in the future, nothing. I feel unsafe using Universally Modified due to them, causing my car to lose control on the street or on the track, and kill or enter others and myself! They will not answer or return my phone calls I tried calling multiple times to communicate with universally Modified in order to speak with them and get their side/viewpoint before I posted this.

C & P Offroad

C & P Offroad

(9 reviews)

Stopped in here to ask some questions and get some guidance on a future 4x4 purchase regarding…read moresuspension lifts, wheel and tire sizes, winch installs, and other aftermarket modifications. Folks here seem very knowledgable and gave me some good information to use in my planning!

Awful. Tori, the "manager" is a lying monster. When you bring your Jeep 40 miles from your home…read morethinking it's going to be in good hands because it's an Offroad shop and then you you have to call them after 2.5 weeks to find out from them over the phone that they verbatum "somehow accidentally bent your axle and will have to order a new one" and then "sorry, should have called you." After picking up the Jeep you later find out the rear differential that you originally went there to get fixed was replaced by used gears AND you find out later that you were still charged the price of new gears. That's right. I paid these guys about 2000 to replace my rear dif. Drove it for about six months and they burned up. "New gears." I called them and explained the situation. I was promised it would be fixed...I had it towed back to Tori and he decided to disappear that day and his 18 year old staff told me "we're sorry, looks like you hit a pot hole we can't fix it, that's what our 'boss said." That's when I had AAA tow it for me to a trusted hometown mechanic 100 miles away. That's when they tore it apart and showed me the numbers on the gears that were 10 years old. I wouldn't trust this place to put air in my tires. Go elsewhere.

New Look Auto - autorepair - Updated October 2026

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