StorageMart -- Plymouth / Hwy 169 --…read more A Night-and-Day Difference If I could give it ten stars, I would. After the nightmare I went through with Public Storage, walking into StorageMart felt like finally being treated like a human being. From the moment I stepped into the office and was greeted by Brad, everything changed. He didn't try to rush me, judge me, or talk over me -- he just listened. He let me vent about everything that had gone wrong, and somehow managed to make me feel lighter just by being present. That kind of patience and empathy is rare, especially in customer service. Real People, Real Compassion At Public Storage I was paying nearly $140/month for a 10 × 15 unit and treated like a problem. At StorageMart, I upgraded to a 10 × 20 for less money and more humanity. Brad's kindness and respect made an enormous difference. He treated me with basic dignity and understanding -- something I hadn't experienced in a long time. Clean, Safe, Accessible My unit was spotless when I moved in. The facility is well-lit, secure, and (thankfully) has cell service -- something Public Storage sorely lacked. As someone with physical limitations, that alone gives me peace of mind knowing I could call for help if I ever needed it. The access points are convenient, the property is clearly maintained, and you can tell it's managed with care rather than indifference. Honest and Reliable StorageMart tells you when someone will be on-site -- and they actually are. No ghost "property managers, "no run-around. Their posted hours match reality. And while I do my best to leave on time, life sometimes has other plans. Brad and his team have never harassed me with texts or emails when I've been delayed leaving. That grace and understanding mean everything when you're already doing your best under difficult circumstances. A Company With a Pulse StorageMart proves compassion still exists in business. They follow through on their word, respect their customers, and balance professionalism with genuine decency -- something the big chains have clearly forgotten. Bottom line: if you want clean, affordable, and safe storage run by people who treat you like a person -- not an account number -- StorageMart on 169 is where you want to be. Signed, A Grateful Customer Who Finally Feels Seen

Clean facility, and friendly staff. Never have used a storage facility before but this was a good…read morefirst choice.

This place is awesome, Debra took the time to help me out and I felt so great about my experience…read more I would highly recommend this place! :-)

Helpful and courteous staff, clean, secure and safe storage rooms, carts available for moving your…read moreitems... just an all around good experience.

Lisa was very helpful explained everything I needed to know about the storage, and I thank her for…read moreshowing me how to do the lock thing as well.

I've been using Public Storage for awhile now. I stopped in today with a few questions and Lisa was…read moreright on point and very helpful. Really appreciated it. Thanks!

What a great "first time" experience; I cohosted my vehicle with Brit and Kyle who were gracious…read morehosts. They explained the process and walked me through the cohosting arrangement making me feel I was with a trusted colleague. I left my vehicle with The Slow Club for eight weeks and was very impressed with communication and results, earning hard cash to augment our income while I did not need the vehicle! Kyle and Brit me and the vehicle better than when we began.

From the owner: Premium vehicle storage, full service auto repair and maintenance, social clubhouse, and event…read morespace for the discerning automotive enthusiast.

This place is a TOTAL SCAM. I rented a unit, and six months later, they increased the rent by OVER…read more50%. 6 months after that, they increased rent another 58%. So now my rent is 137% higher than the rent that I agreed to at the time of the rental. These people should be in jail. Oh, and could all the potholes BE any bigger??

Rented an indoor space to store a vehicle while kid was away at college. Rent was $240. Six months…read morelater they raised it to $330 - a 38% increase! Now as we close in on ONE year, they are raising it to $460!! Nearly DOUBLE the price I initially rented the same space for a year ago. Once you are moved in, they figure they can raise the price; counting on the idea that it is too big a hassle to go somewhere else. Total Rip off.

Very considerate with their customers, give acknowledgement too long time clients. Very friendly…read moreand knowledgeable who I am when I come into the Plymouth office. So Thanks for Your Professionalism.

I've had the best customer service from all 3 employees at different times . Easy to talk to and…read moreaccommodating.

I had 47 years of belongings for my entire family with Public Storage in Burnsville for TOO many…read moreyears!!!Moved from 5000 sq ft to 1221 sq ft. My two daughters ( age 35+) live like most people in small rental apartments, so I still store furniture etc for them too. I was in three (!) 30 ft deep X 13 ft high X 10 ft wide units with public storage. $$$.... Now it is down to two. This took (3) four week trips from FL. In 1.5 years. Donated everything to Salvation Army St Paul. Husband became extremely ill eleven years ago. We are in a lovely FL. condo he inherited. MISS Minnesota... people, culture, weather - - LOVE the cold!!!! I now have two brand newly built extra large units at Forest Lake - - grabbed them quickly for they rented out super fast. Great price. New wood pallets on entire floor. Never have water in these units, very high airy ceilings with great ventilation. Yes no heat no air conditioning so no fragile furniture, vinyl, wood, etc, but I put clothing etc in tight giant contractor extra thick plastic bags into tight big Costco ( yellow black) plastic storage boxes ( the Best/ shut very tight). I will be out of a second 30 ft unit at public storage after 1-2 more four week trips. Back breaking work - - am creating a new industry of folk buying my things at Salvation Army then flipping them online! We always expected to be in Mn but the condo's living costs are better than renting today. Goal is to find a solid 1 bedroom in MN, build out to be able to remain until I pass on, rent out FL condo. Reverend Jim the manager is the best, the kindest man you could ever ever find and work with. No bugs no rodents all these years. Immaculate rest room at office, safe secure, no crazies renting ' next door'. Women working there solo feel 100 % safe. High fence with barbed wire surround the large rural country property. Nice relaxing 30 minute drive up from the twin cities. Highly highly highly recommend!!

We can't say enough good about Tim and the Forest Lake Mini Storage. So very helpful and easy to…read morework with. We moved from out of state, went to the old standby on the north side of town. It was dirty, full of feathers, bird poop, spiders and stunk like motor oil. The door came off the hinges and they had limited access hours. We needed an additional storage unit and found Tim at FL Mini Storage to be super helpful. We ended up liking it so much we talked to Tim about getting a bigger unit. He came through and we moved all our belongings from the other storage facility. Tim was terrific to work with and the units are clean, secure and they offer 24-hour access. We always feel safe, and we appreciated the location is easy to get to. If you need storage for the short, or long term, we highly recommend FL Mini Storage.

I recently began renting with public storage and have been very happy. The prices were the best…read morefor the area, there is a great on site manager, everything is very secure with both locks and security gates requiring personal codes. I have already recommended Public Storage to others based on my positive experience.

Extremely unfriendly management and customer service. Rudeness and threats directed at customers…read more Strongly not recommended.