I like ALL of the New Fine Arts locations because of... Well Lit. Women can feel safe! Clean (Restrooms Too) Toy Selection HUGE! Private Comfy Viewing rooms with about 200 videos streaming in! All of the staff are ALWAYS very helpful & nice but mostly if you mind your own business and act like an Adult, they leave you alone read more

As much as I like the New Fine Arts closest to where I stay at; there's so much more lingerie here. Color coded as well. I got this hot little Cinderella outfit that glitter sprinkles from. I checked back to see if I could get one in large but I had to make do with medium. Cashier said he thinks I'd look hot in it. Exactly how I want guys who work in places like this talking to me. I plan on revisiting later with the outfit on in the hopes that I can get a trip to the back rooms free of charge. Fingers crossed read more

First time stopping at an adult store and had a couple questions about some products. The young lady Mandi provided me with excellent feedback on items i was interested in. Will definitely come back to shop here. read more

I have been to a lot of adult establishments and this is by far the most respectable and best customer service I've ever had. Snow is on point and provided excellent customer service. I usually am shy when coming with my husband but she made it easy for me to feel comfortable. Love this place read more

First time here Christina was super helpful got everything I needed and walked me through and explained what I needed!! Will be coming back thank u for the experience!! read more

I frequent the New Fine Arts Store on NorthWest Hwy to get my Smoke and Poke accessories. I get off work late and usually run into Snowy working the graveyard shift. She always has a smile and a warm greeting ready for anyone who walks through the door. Very helpful and patient with me as I shop for my glassware needs giving her honest opinions about the items I pick out. Always pleasant with a great sense of humor. Chaz K Dallas, TX. read more

This place is awesome on the outside and inside. Just look at the photos. It's huuuuuge with a selection of every kind of adult product you could want, walls and walls. The interior is large, open, and brightly lit. A large glass counter houses different kinds of specialty items, including things like awesome arabesque masquerade masks in gold, white and black. I was especially impressed with their selection of adult board games, books, and the huge Lelo vibrator display, so you could pick up and handle the products. Everything was impeccably laid out. As is typical, most of the merchandise are low quality 'throwaway' items and very few high quality ones, but that's an industry wide problem, not specific to New Fine Arts. read more

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Sam was amazing and helpful when I had questions about some of the toys I was getting during my visit. Felt vary comfortable during my experience there and would definitely recommend going to this New Fine Arts. read more

This is my second time coming here and it does not disappoint. Thank you for your assistance Valerie, Yuli, and Big Joe with my purchase. Can't wait to try my new goodies! read more

A hooker kept knocking at my door, those who are not paying customers should not be allowed to come to the back.

The cashier lady whit the ugly eyebrows was really rude for no reason it made me feel really uncomfortable

Return policy sucks they refuse to exchange or refund anything. Their vapes are fake & over priced last one I bought was already burnt after a couple hits. Also bought a battery pen that needed to be charged & when I pulled the charger out all the guts came out then pen. This happened right in the parking lot after opening it & they refused to exchange it read more

Amazing customer service, very helpful and informative on products They have lots of options for you to chose from Love the smoke section! My favorite! read more

I have never had an experience as bad as this before. I went in and purchased an item I also purchased batteries. I came home and put the batteries in the item and it did not work. I called the store back to see about exchanging the item. But I was informed there could be no exceptions that that would have to be done between 8 a.m. and 10 p.m. in the evening the following day. The manager on duty could not make an exception he refused to do so he couldn't make a call because I guess he doesn't have a backbone. I will never shop at this place again and I'm going to let everybody I know not to shop there also I'll be putting post Mary wheat Facebook and Instagram and Snapchat and messenger because this place is a laughing stock. Mary Lane read more

This will be the last time that I go to this new fine arts location. I have spent money there and time that I wish I could take back. They are rude they treat their customers poorly. I have given them many chances and they all have failed. Their products knowledge is very lacking. We will not be shopping at this location again. Headed to the Mocking Bird the other New Fine Arts location. Peace! read more

Employees are not trained. When they make a mistake they get a bad attitude and act like the customer is the problem. It took over thirty min and four employees to check me out. Their overpriced merchandise isn't that great in quality. Absolutely no reason to go back. read more

Finally, a retail establishment that makes me proud of Dallas. Well, as proud of Dallas as possible. You Condom Sensers and Condoms to Goers don't know what you're missing. NFA is the KING (Queen?) of clean, well-lit adult stores. Skip merrily through the doors and encounter a world of fine toys, lube, and swings immediately to your right. Point, giggle, and secretly wish your SO was "into that" to your heart's delight as you continue on to the plethora of magazines your mom would never let you have. Pick up your latest issue of "Beaver Hunt" magazine, or try "Busty Beauties," "Big Girls," or any of the fine publications offered. If you have family and/or friends in Iraq, Afghan, etc, go here to send them their porn. My friend has several satisfied soliders from the stash we sent her brother. And the VIDEOS! They organize by category, and although I am deeply disappointed by American porn and will continue to be until a genre entitled "Feminist Erotica" is invented, I could probably find something to tickle my fancy if I looked hard enough/cared/needed it. NFA has everything but lingerie, and even then I'm sure if you looked hard enough you could find some. They also have private viewing rooms for...private viewing. Ew/squirm. Remember, God invented the people who invented porn and toys. Obviously, he's all for it. read more

Shady operation. If you use a credit card there they will steal your info. My girlfriend and I went into the northwest highway location to purchase an adult toy and I used my visa debit card. The card info was stolen and they took $84.00 from the account and tried to get another $200 until my back alerted me. This was the only time my credit card info was used fraudulently, hours after purchasing some lotion at the new fine arts on northwest highway. read more

Freaking awesome employees love them all very helpful and laid back great customer service, Martin and Charles are both amazing guys... 100% recommend the place they are truly genuine... Absolute 5 worthy!! read more

If I could give ZERO I would!!!! Not only was the stuff highly overpriced... But the person that checked us out was EXTREMELY rude!! He straight up rolled his eyes at us... I don't wanna throw in the race card but... We were black & everyone else there wasn't & he was cool calm and collected before we walked up & we were very disheartened by the sudden change in attitude.... WE'D NEVER SHOP HERE AGAIN read more

Very decent adult store with a large selection. The items vary a little from other New Fine Arts. As soon as you walk in, inventory blowout and bachelorette party items are on the right with lingerie, books, and games. Everything else including toys and movies are to the left and around the register. Just make sure to check pricing online as well since some items are marked way over website price. read more

I was on the search for candy... Bachelorette candy :) and I didn't find much but I did find the lollipops I was looking for. The staff was friendly and not weird at all lol. They were helpful With all my questions. They have a big variety of adult toys but for the most part its pretty high price. If you don't mind paying and making that investment on yourself ;) then this is the place to go! read more

Discreet staff assistance. The staff didn't seem to pester me while I shopped but was ready for me when I came to the counter. Great selection of all areas. Clean store. Much better than the Mockingbird location. read more

This nasty place is by far the worst I've ever encounted. First of all they are rude AF. Not only are they rude, they also are very but very unprofessional. The New Fine Arts in Shiloh is by far the best adult store all-round. Very nice employees and also clean. In the other hand the Northwest Highway location is so filthy that a used nasty condom was on plain sight inside the shop. Oh when I went to tell the man in the front was making gestures like he doesn't know what the hell I was talking about and that he doesn't care if it's there used on plain sight. Not only if the heath department was to show up they will get hit with a big hefty fine if not closed that location for good for unsanitary reasons but also they tried to charge me and my wife extra for a " viewing room" and they tried to charge me double saying that it's 10$ per head...... Not per room but per head. That's 20$ a movie which is a first for me . When I tried to tell them they were wrong because never have I ever spent more than 10$ a movie for me and my wife but they said that in the past 2 years since she's been working there it's been 20$ and it's the same price at the other locations which was a big lie and to top paid off there's used freaking needles in the viewing room and a used condom inside the store. Straight but straight up the worst of the worst and unhealthiest business place I've ever seen. read more