I've visited this location 5+ times and never had a bad experience…read more I'm usually over to pickup one of their more obscure items they may offer.. but it's always chill. I say 5 stars.

I absolutely love this place! There's a large selection of lingerie and fun role play costumes…read morewhich I love. They also have a good selection of lube and bondage play. Also the staff is always very friendly and helpful! They greet you and make sure you know they're there to help but maintain a enough distance so you don't feel awkward while browsing. The only thing keeping me from giving a fifth star is that they're toy selection isn't that great, I've seen better at other places.

Chell was amazing! Nonjudgmental, funny, and very knowledgeable!!!! 10/10, highly recommend!!! Come…read moreget ya freak on!!!

Sheyla was a great help. I found all the products I have been looking for. Nice selection of…read moreproducts. I would recommend Sheyla and the shop.

Continually my go to place for lingerie, bras and underwear in the Dallas Fort Worth area…read more Fantastic selection that you don't see at every store. I love the intentionality their selection in choosing brands, styles and sizes. If you are a curvy or large chested woman, this is Your must shop Store. Not only will you find bras to fit, but you will find lingerie to fit also. Sales staff are all knowledgeable, brawl, fitters, and well-versed in how each item in the store will fit different sized women. I highly recommend checking this place out. I hear they are getting ready to open another location in the McKinney area.

After reading reviews and comments, I decided to take my daughter to get fitted. I can't say enough…read moreabout this store! So cute and the two ladies that were helping us did an amazing job! They have a great selection and are very knowledgeable!

I have taken my mom and her sister here…read more I suggest this place to everyone. Salespeople are very nice and helpful. They fit you personally which is fantastic. Highly recommend!

Jazmine was extremely helpful, patient and professional with helping my wife making a selection for…read moreher special needs.

Buyer beware. I bought some handcuffs and a blindfold. It was awfully expensive so i looked on a…read morewidely used online store and it was like half the price. I went back 1 hour later and they said the sale was final.. i get that who knows if you used it but tbh it was all untouched and the same day... really disappointing because ive purchased from them before and had a great experience. Wont be back

Went into the store one morning, having an idea of what I already wanted and Staycee made it her…read moremission to help me find something similar to that item. Such a nice store and informative employees. Don't get lost like I did, the store is located in the back of the plaza. They also have a reward program that after your 5th purchase of $25 or more, you can get 40% off one item from your next purchase!

I have been going to that store and others two (royal lane and 75) and the other one in Richardson…read morenear spring valley and 75) and these girls are always on point greeting everyone and making everyone coming through the door very welcome. Becca (I think she's new at the location on Preston and 635), she is so nice and go out of her way to assist me. She makes sure I always get what I need and if they don't have the item I usually get (black Bull pills) which by the way Sara's secret corporate office, please please try to make sure your stores have this item. It is always out of stock and it's really disappointed when you know a item is good and popular like that, make sure to order more than 10 for each store because I think just myself buy lots of it and I really purchase something at y'all store every single week and as soon as these item comes to the stores. It's fine literally 2 or 3 days later so please, order mota of it so that I don't have to go from store to store asking is they have it. Thank you so much Now, gong back to Becca, she's the best and I am glad she works there. Also, Shirley at the Royal Lane ... she is out of this world nice and very very friendly and also always always go above and beyond to help me and my partner and always check on her computer to see which store might have what i need and always suggest another item if the stores don't have the black bull pils. She always suggest other ones that it's similar to black bull and she is awesome. Lastly, I am really sorry but I don't recall her name at the store in Richardson but she's has light brown hair and helped me with y'all new points account and set it up and explained the benefits and took time to make sure I left the store satisfied. She even found the last black bull and that made me day! Lol Anyways, great team you have Sara's secret. You have the best ladies tô represent your company and I will always come back as long I have people like them to assist me! Ps: please don't forget to order more of these pills Thank you Kind Regards, AC

Had very bad experience here, I have been to lots of sex shops and this was the first time that the…read moreworkers were rude. We got cussed at because we were talking amongst ourselves not being loud or noisy. Just a bad experience in all definitely would not be going back here again!

Love the grab selection they have and the amazing customer service and friendliness of the store…read moreassociates is great! Great value for money on all items

I love coming here!! Bre is absolutely amazing! She takes the time to really walk people through…read moredifferent things they have questions about.

I walked in and asked if someone could fit me for a bra. The girl said "Sure! Follow me!" Her name…read morewas Chelsea and she was a doll! So nice and you can tell she knows the products they have because it did not take very long for her to find items for me to try. Just a great experience.

Every time I've been in, the ladies have been so patient and understanding and made me feel…read morecomfortable. Bella Mae was especially kind and patient helping me sort out my returns. I'll definitely be spending my money here!

I've never felt strongly enough about a store to leave a negative review, but this one sucks? i've…read moreonly been twice and won't be back again, if you're going to only ID one person in the store don't lie about it and say you "ID everyone" i love supporting local businesses, but unless you want to feel singled out and weird don't go to this one. it's all just 550x marked up cheap Chinese plastic anyway, you could save yourself the time and money and shop online.

The associates were not very helped up. The entire time customers were walking around the store the…read moretwo employees just sat by the register gossiping at one point they started to talk about a customer who apparently was one of their regulars which I thought was rude and extremely unprofessional . Not once did they ask anyone in the store if they needed help, nor did they greet me, heck they never even left from behind the register. When I asked a them question about a product they did not seem knowledgeable and they didn't attempt to make any recommendations. Why work at a fun store like this to just sit and gossip all day. Most stores I've been in the employees are eager to help. It's sad that I see other people have put in their reviews the lack of customer service they received so apparently the store and management team are okay with this so I will not be back! Update- I spoke with the manager Jovanna about the service received and she was very nice and she was taken back by the situation. I updated my review from one star to three based on her response and promise to make sure my next shopping experience is better.

I like the atmosphere and people,friendly, and adults with open minds and willing to help a man…read morewith special needs!!

Costumer service is off the chain! Britney was very accommodating and very knowledgeable, and just…read moreconstantly smiling. Paris is definitely my new go to!