I hired Green Gleam for a specific post-move-out clean of a main kitchen area and appliances…read more(specific photos were provided of what and where). I provided photos upfront and received an $80 quote with an estimate of about an hour of work. She requested a tip and cash only. I asked that it all be in the receipt. The owner also performed a walkthrough on-site before starting. Two hours into the job, she stated she cleaned an unrequested secondary pantry/scullery area off the kitchen that was outside our agreed scope, and demanded a price adjustment for her extra time. When we declined to pay for unauthorized extra work beyond the $80 agreement, she became upset, stopped working mid-job, and left. To make matters worse, she accepted $100 cash on-site ($80 for the job + $20 tip), but then refused to issue a written receipt. When we asked for a receipt showing the $100 handed to her, she claimed doing so would be "falsifying records," completely refusing to itemize the $80 service charge alongside the $20 tip. She then went on a tantrum to both my partner and me with inappropriate language and threatening to block us. I also searched the state business database and found no active business or LLC filing under "Green Gleam" in Rhode Island. Makes me wonder if she is working as a sole proprietor (Joyce) but with a business name. I will be looking more into her business practices with the state. Overall, very poor communication, lack of scope management, and highly unprofessional conduct. I would not recommend this service.

Joyce and her team have been great! She is very…read moreaccommodating and responds quickly. I love that it is a green cleaning company as they are not easy to come by. I find her pricing to be very fair as most can be extremely overpriced. The best part is they are dog friendly! Don't wait, just call and thank me later.

such a great company! I love the look and smell of my home after they've cleaned. very professional…read moreand accommodating.

We used to have our rugs cleaned in CT. I needed two different businesses to complete the task, one…read morefor the wool rugs and another for everything else. With All Season Floor Pros I get one stop shopping. The turn around is also much quicker and the price is much better. The service and employees are top notch. -- Dennis B

Adilson and his team have been an absolute lifesaver for my real estate business over the past few…read moremonths. They are always on time and have consistently provided me with the highest level of quality service. I used to use one of the larger chains, but I will never consider going back to them at this point.

Absolutely fantastic service . Amazing experience perfect communication. Price worth it paying for…read moreit. I have cleaning services done by other companies, But its was never this perfect. 5stars and the whole constellation. Absolutely love their service.

The best, very reliable. We use them once every 3 weeks and they do a great job! Highly recommend!read more

They clean our office and now house. The house has never looked better and I can tell time and…read moreeffort involved. I would definitely recommend them!

I cannot say enough wonderful things about Carpet Cleaning Experts! They cleaned three of my…read moreVintage Hand-Knotted Wool Turkish rugs, and the results were absolutely amazing. The rugs came back looking vibrant, fresh, and beautifully cared for. It was obvious that they understand how to properly handle and clean high-quality wool rugs. I was so impressed with their professionalism, attention to detail, and the quality of their work that I immediately brought them six more rugs to clean! It's not often that you find a company that exceeds expectations, but Carpet Cleaning Experts certainly did. If you have valuable area rugs and want them cleaned by people who truly know what they're doing, I highly recommend Carpet Cleaning Experts. Outstanding service and exceptional results! And the price was amazing!

An arrival window of 9-11am is hard enough, given that a cleaning puts your entire house offline…read moreall day, but then to not even show up until 12:30. Never again.

Coordinating a deep clean with Luis was quick and easy. He easily answered all of my questions and…read morescheduled my appointment. The team was very professional and did an amazing job! I had a list of concerns and they made sure to get to all of them. I'm definitely using Sanchez Cleaning Services again!

I made an appointment with the above company on February 19 for a February 28 cleaning. I received…read morea text message at 9pm the night before stating that all appointments have been canceled due to weather. As someone who is a supervisor and leads a team on daily basis, I completely agree on ensuring everyone is safe, especially when weather can be dangerous. In the text message the guidance given is to reach out to the company and reschedule. The very next day on March 1 I reach out to the company to reschedule. I receive a text message back two hours later stating that there is an opening on Thursday, 2 March at 12:30pm. I agree to the appointment. The day of, at 12:30pm I text at 1231 and mention that I am home, please advise when you arriving. No arrives, calls, or even sends a text. The company is a no show. I call at 1246 and no one picks up. I receive a response at 2:07pm I'm guessing from the owner since the person never identified themselves mentioning that they have COVID and have been hospitalized since Tuesday night and that there secretary was supposed to reach out to me an led cancel. I text back to summarize my experience and mention that maybe the secretary needs more training and it would have been nice to have received a phone call so I could schedule with someone else. I receive another text message that I felt was unprofessional and telling me that we are all "human" and that "this is not in my hands" and that "I have a second job, I work in a hospital, maybe I get infected there" as there are continuous apologies. Here are my concerns: 1.) When originally canceling the appointment due to weather, sickness, etc it should NEVER fall on the client to be the one to reschedule. Proper customer service entails the company reaching out to the client and making the effort to reschedule. This shows that the clients business is indeed important. 2.) The need to communicate through text message should be limited. Pick up a phone and actually talk to your client. This can help alleviate any misconstrued information and it shows your clients that they matter. I wish I could have experienced what the other reviewers experienced, however, the ball was dropped big time. I'm also in the process of moving out of my condo in two days, and this experience really didn't help.

We have used Life Maid Simple for some time now and have always had a great experience. I have many…read moreantiques etc and have NEVER had a problem. The girls are thorough and professional. I am a private person and concerned with security. I trust Cassie and Rebekah in my home without hesitation. Strongly recommend this service. Thanks! -Jason R.

Left dust in every corner and under furniture, didn't mop even though that was explicitly…read morerequested--basically they did nothing. When I complained they offered to send their team back to do it again, which I appreciated, however it was exactly the same the second time. Bizarre. And they still expected to get paid, so I'm out $255 for nothing but a waste of my time and aggravation.