AAA always sends Carpenter's and I've never had a bad experience. They're always friendly and…read morepolite and get the job done quickly and efficiently. I wouldn't hesitate to call them for anything.

Didn't read the other one star review BUT, I've dealt with the owner a couple times and he was very…read morepleasant to deal with and was fair on his charges. I've also dealt with one employee that came to my residence in the small service truck. He was totally professional, very polite and very efficient at his job. Personally from my experience I would recommend these guys all day long. Kudos.

It's a sad day when I have to leave a negative review for a business refusing work. Joel invited us…read morein for an estimate to later email us refusing any work. I'm not sure if they're going out of business or just closing? They told us to go to another body shop as if we weren't welcome there. Bad bad bad business. This used to be one of the highest rated shops in the area.

My vehicle was involved in a minor collision involving the left fender and front bumper. Upon…read morepicking up the vehicle, I advised the owner of the facility (Joel) of the poor fit of the bumper to fender. Joel advised this is how the bumper fits and there is nothing he could do. After driving the vehicle for a few weeks, the issue became worse. I returned to Paul's Collision Repair, where I was told to leave the vehicle and they would try to re-align the front bumper. I picked the vehicle up a second time and the alignment was no better. I have had another collision repair facility look at the vehicle where they advised the front bumper tabs were broken and were glued and taped. They literally advised that "your bumper is being held on by adhesive tape." Joel has not been willing to remedy the situation and is very unprofessional and rude at every interaction. This has been, by far, the worst interaction I have had with a vehicle repair facility. Would highly advise against this repair facility.

DO NOT TRUST THIS DEALERSHIP--DECEPTIVE SALES & ZERO ACCOUNTABILITY…read more I would give zero stars if I could. My mother is a 68 year old retired RN who purchased a van from Haus Auto Group with the intention of traveling across the country, visiting national parks. Instead, she has spent months dealing with a nightmare--costly repairs, misleading information, and complete disregard from the dealership. The van was misrepresented from the start. It was advertised as a Flex Fuel Chevy Express, which she paid a premium through the dealership's vendor to have delivered to her in Texas. Upon delivery, she discovered it was actually a VIA Motors VTRUX hybrid--a vehicle that very few mechanics can service due to software restrictions that a quick Google search will confirm was a complete failure for GM. The hybrid battery failed 3 days after she accepted delivery of this vehicle, and despite taking it to multiple shops, no one has been able to fix it. Additionally, the van has significant rust issues that were not disclosed at the time of sale. They haven't even honored their own guarantee and reimbursed her for what she spent in repairs the first month she owned it. My mother repeatedly reached out to Chris Haus, asking for assistance or a buyback, as she unknowingly purchased a vehicle that is essentially undrivable, and the vehicle delivered is not the vehicle she purchased. Communication has been slow, dismissive, and filled with empty promises. Every time she pushed for a resolution, she's been met with excuses or silence. Meanwhile, she's still making payments on a van that she cannot use. This dealership sold her a branded title vehicle without proper disclosure, failed to ensure it was in working condition, and has done nothing to make this right. She spent her life savings on what was supposed to be her dream vehicle, only to be stuck with an expensive, useless burden. If you value honesty, integrity, and accountability, DO NOT BUY FROM HAUS AUTO GROUP. I strongly urge anyone considering a purchase here to take their business elsewhere.

Do not buy from this guy. Typical salesman. He ruined my life selling me a piece of junk that…read moredoesn't run from 3 days of receiving it. He wants me to kick it on down the line to CarMax lying to them to get an appraisal and throwing $4000 on top of that not caring about the moral issue that the Van dies after 30-45 min. and proven by 5+ mechanics it won't run. They had a 90 day warranty and I haven't received a penny for what I have paid.

Had the unfortunate mishap, of a flat tire on the way in town off Rte 7, on the way to a wake of my…read moreadopted gram in Hubbard, that recently passed. After the run around with Triple AAA, taking awhile to get to me...choose this place and was satisfied. Honest, reliable, friendly staff..not thrilled on needing three more tires..happens on Buffalo NY roads. Highly recommend if your local, or out of town and find yourself needing service, wait was not even an hour.

Dave & crew are always prompt, responsive, and give full explanation of work done (and needing…read moredone). Pricing is reasonable and staff is knowledgeable and go out of their way to help! Wouldn't take my care anywhere else

Glad to see only the negative review, as this is the best VW//audi/porsche/bmw shop in the area and…read morethey absolutely don't need any more business, particularly from the other reviewer who sounds like they bought a used BMW without ANY idea what that can entail.

My name Deborah Greiner I took my vehicle to DreamWorks October 17th 2023 to have him check out the…read morecodes on my Dash he had my 2012 BMW X5 for almost 90 days he had it two months the first time told me it was fixed some kind of computer glitch or whatever and that he changed out to Sonos valves he charged me $2,060 I had the car 2 days and it started doing the same thing so I took it back after him having it almost 6 more weeks I called there to tell him that I was going to be stopping there because I had no return phone calls from him for over 10 days as I was leaving the message he grabbed the phone answered it told me he was actually working on it at that moment in the garage he told me it was done by the end of the day this was at 1:30 in the afternoon he had someone else call me at 5:30 and tell me that my vehicle was ready I was also told that the new fee would be $1,960 I immediately responded saying that I was not going to pay him another $2,000 when I had already paid him to fix it once they put me on hold this young guy comes back to the phone and proceeds to tell me that now there is another issue with my car I said what do you mean he said your engine is knocking now Josh the mechanic had changed out the timing belts or chains whatever it was he did damaged my engine I had to actually get it towed from there because I could not even drive it after he had it all that time on top of that when I got it to another garage for them to look at it they informed me that there was an old battery in it with a dead cell that was not even hooked up I had bought a brand new battery for $274 months before this ever happened so on top of destroying my vehicle he also stole my battery I am now fighting with his insurance company Erie Insurance I filed a claim I want him to be responsible and replace my engine

clean neat and easy. we travel a lot so I have seen many laundromats. this was an excellent one…read more they take credit cards or quarters in washers. the driers are quarters only. floors were clean. no need to re wash a dropped sock!

Unable to rate since I was hoping to employ them for pick up and delivery laundry service which…read morethey do not supply to my city. Misleading ad . Appreciated their response

If I could give zero stars I would. By far the worst communication and worst customer service we…read morehave ever had. We called about 2 trucks, no one called us back. Got on the website and asked to be emailed. No one emailed. We called again and finally spoke to someone and asked him to tell us a little about the trucks and said we would be coming from an hour away, so let us know if they sell, or if there are any issues. No calls, no communication. We drive there and guess what? Both trucks are in the shop being serviced. Why? Because there were issues with both of them. HARD PASS on this place! Complete waste of time! Oh, and a bonus- every car/truck we looked at in the lot was filled with trash. So gross!

The service I received at this car shop was fantastic. Friendly sales people who are knowledgeable…read moreand helpful. Would recommend to anyone looking to buy a car in the Youngstown, Ohio area.

Just leased Mazada CX5. The Preston dealership worked with is in obtaining the vehicle we wanted…read moreand payment. Our sales person was knowlegeable, patient. The finance persin was great. The whole process was pleasant. Thank you

I just purchased a new Mazda CX90 at Preston. Dave made the experience of new vehicle purchasing…read moreeasy and stress free. He was very knowledgeable and great to work with. I will definitely recommend him to my family and friends who are looking to purchase a new vehicle.