This business seems to be a hub for the auto auction-- they issue their titles there, and there is…read moreno real way for them to be reached. I inquired about a car listed on their website previously, however, was redirected to a fax line, and it appears as though the location is closed to outside traffic. Be that as it may, I ended up buying a different vehicle from another dealer, who bought it from the auction from this dealer, and the title was issued fast, no complaints, and the vehicle runs and drives great.

First time taking my car to the service department and unfortunately it was not pleasant. I had to…read morekeep calling to check on the service of my car. I was given a quote and approved that amount, but when I picked up my vehicle, it was $1200 more than the estimate. I paid it because I needed my car, but had an attorney help me draft a letter and sent it certified mail requesting half of my money back. Under Ohio laws (OAC 109:4-3-13), automotive repair companies need approval before making repairs exceeding the initial quote. On the positive side, they did provide me a vehicle while my car was being repaired and did end up reimbursing half of my money. Then, 4 months later, the same diagnostic code came on my Jeep and I made an appointment at Kufleitner's, as the work has a 2 year warranty. They refused to even diagnose my Jeep and told me the work they did was not warranted. Again, which I don't believe they can do. They're upset because they did not follow the law and someone held them accountable. Throughout my life, I have purchased to date 7 Dodge-Jeep vehicles and have never had a negative experience from any other dealership. I ended up taking my Jeep to Jim Shorkey Dodge-Jeep. They made the repairs, as the parts were still under warranty. They were pleasant and great to work with. Next time, I will definitely go there, but will never go to Kufleitner's again.

The guy I talked to, Dave, was great. He had the word of the general manager that he could hold a…read morevan for me until Saturday morning (this was Thursday night) as I live 2 1/2 hours away and could make the trip on a weekday. Tonight I got a called from some else at the dealership that they had sold the vehicle out from under me with no other explanation given to me or to Dave. I wouldn't trust this place at all. I'd recommend taking your business to some place that takes their word and guarantees seriously, and treats their employees and potential customers better than this.

Took my VW there for some issues, had the car overnight, was told everything was normal on my car…read more I'm sorry, since when is making a sharp turn and your tires skip on the pavement normal? He said because it was a bigger and wider SUV. Took the car elsewhere and the problem was identified quickly. Sadly this business missed out on the $1100 to fix my car. While there I was there he told me his preference is Audi, and he didn't hear the noise I explained to him, because his hearing isn't that great anymore. Also told me if it was his wife's car, he would tell her to just drive it. As I was leaving, his comment to me was "good luck", which I interpreted as take your car off my lot and don't come back. If he didn't want to work on my car, just be honest and say so. I gave him a chance because I was recommended to his business. just be sure that I will not be recommending anyone to them.

I recently moved to Youngstown Ohio and wanted to find a good VW service company. I ended up…read morefinding an EXCELLENT company! Schick Performance Specialities exceeded my expectations and I will be a continuing customer. Easy to book my service, done timely, good price point. Also Jon Schick was so informative about my make and model VW. He also explained the reason to only use TopTier Gas. My mileage went from 17.4/mpg to 19.7/mpg with my first tank of gas from a top tier provider. WOW! I highly recommend this company.

I made an offer to purchase a vehicle. the guy said no and I hung up. a minute later my phone…read morerings, I answer it and its the salesman. he cursed yelled threatened and pretty much acted like lowlife. DANGER LOWLIFE ALERT

We bought a truck there, Troy would not come down on the price at all telling us what a 'unicorn'…read moreit was. Within a week or two, the stereo completely stopped working, as well as the keyless remote and we had to have the exhaust replaced. In addition, they did not send the title to the correct place. I would not buy from here again, unless you are looking for problems.

I purchased my 2026 ram 2500 from them. Steve was extremely helpful for making an out-of-state…read moredeal. Absolute pleasure doing business with them. Truck was clean and immaculate sitting out front waiting for me when I showed up. Thanks again.

I've been watching a Challenger convertible they've had for sale for quite a while. When they…read morefinally dropped the price on this "new" three year old car I decided to buy. I'm out of state but this isn't my first rodeo... I called to confirm it was available and what their doc fees were and was ready to drop a deposit with my credit card and get their contract for e-signatures and instructions to wire transfer the balance. I'd handle the shipping as I've done with other purchases in the past. Then they dropped their bait-and-switch... "ok, let's see what other adjustments we have". Oh... there's a $15,000 price adjustment! Now they wanted $72K LMFAO. Yeah... keep it. When I called last week the price was $58k, after I spoke with them it went to $61k. This morning it was listed back at $58 and a half hour later it's $61k again. This is why they call 'em STEALERSHIPS .

This is my second visit in to this location. The first was to purchase a vehicle. And now for the…read morefirst service. I do enjoy coming here for the friendly atmosphere. The staff are friendly and most all around with a smile on their face. Today's service didn't go as planned. And the vehicle did end up with a scratch. But all in all everything was good. And the will make good on repairing the vehicle right the second time around.

Parts Rep at the counter: not knowledgeable, not helpful, not friendly. I actually had to bring a…read moreparts list and diagram from another store, and Parts Rep had no idea what he was looking at, had to explain myself several times. Paying for it was awkward bc no pos register at the counter and Parts Rep didn't have an invoice. I was supposed to trust him when he walked into the back (out of view) to run my card. Classic set up for a scam artist. I'm still holding my breath. This was my first time in this outlet. Parts department not clearly marked from the outside. No directions even on the inside. I will never return and if I thought about buying a vehicle there, well, this experience sealed it for me. Will never return for anything there. Cochran, whoever owns all these Cochran businesses in Boardman: Lost and just there with there hand out.

Dominic is a theft he will sell you the most shtty car on Ohio. Then after he tells you a price he…read morewill tag on a bunch of fees and make you pay more. Then he will withhold the title from your possession until you Apple Pay him $150 for taxes that you've already paid that only cost $111.94. Talks up how safe my kids will be in it but doesn't have a working heater or clips to clip in seat belts after I've explained to him what I needed. Newport auto sales is complete garbage and I do not recommend buying a car from this place . 0 stars

I am surprised to find out that nobody has reviewed this business yet on Yelp. Of course, I've…read moreonly just discovered this website's existence. Here is my experience dealing with Rollerena Auto Sales: I purchased a vehicle from them that they insisted was inspected and running like new. Within 18 months the following issues surfaced: Blown Engine Head Gasket Blown Water Pump Blown gasket at the intake manifold The engine was consuming coolant Blown O2 sensor And, to top it all of the front of the vehicle literally canyoned out (ie: split in the middle and dug into the pavement) while traveling in a straight line on the highway. I contacted the Rollerena and brought these issues up to them as they arose. The response I got was 'that car's engine doesn't respond well to heat' and 'If you got a warranty with the car, take it up with them'. That sounds a lot different than 'the vehicle has been fully inspected and is running like new'. I requested to receive copies of the inspection records, and they said they where 'unable to produce them'. Lastly, both sides of the head gasket where claimed to be replaced by them when it blew. According to a mechanic at Pep-Boys, only one side was replaced. Lastly, if you're thinking of having repairs done there (or buying a car). This business is owned by the Feasle family. To any local this is going to sound VERY familiar (Feasle's Junkyard). That's right, while at their garage waiting for my vehicle to be repaired I overheard the mechanics and service manager talking about 'trips that had to made to the yard to get parts'. You all can interpret that for yourselves.

Bought a Ford work van from here in February 2017. Thought it would be an honest place when the…read moreowner told us if anything comes up or you have any questions feel free to give me a call. Today, June 8th 2017.... only four months later... The work van was losing power and making a loud noise. Took it back here to rollerena to see what the issue could be. Ends up that wasn't the motor or transmission so they won't cover it or take care of anything for us. As a local business and what seemed to be an honest establishment I am thoroughly disappointed. We didn't even get a chance to mention how the sliding side door doesn't open from the outside any longer and the roof seems to be losing paint and starting to show wear n tear almost like rust. You can tell the rest of the van has been painted except for the roof. I would not recommend people purchasing from here whenever a business is being run like this. It reminds me of the movie Matilda and how her dad was the shady car salesman that poured sawdust in the transmission so people wouldn't notice till way after they had already left the establishment. My husband and I own businesses ourselves and know that this is not the way to be treating customers.

Very poor management Asked to speak with manager and was…read moreignored completely Business manager is not honest and inaccurate

I'm blown away! The service center at Columbiana Cadillac is incredible! I worked with Clay who was…read moreamazing but got to interact with several other employees and the were all absolutely wonderful. I went in for an oil change and they went above and beyond! The oil change included a tire rotation and car wash. They also checked over everything and found a leak in my tire. They even fixed it for free since since it wasn't something I was expecting. When I got to my car, I was surprised with a nice bottle of ice cold water on this hot, humid day. This is customer service to the max and I am officially a lifetime customer! Thank you Columbiana Cadillac!

I had called Sears and was ready to have my car towed but had to make an appt first. AAA offered…read moreto jump me and sell me a battery for JUSTover 125.00 ! While Triple A was here, I called around and found a better price at Auto Zone. AAA gave me a jump. Freddy installed my battery, I was out the door in no time saved over 40 bucks! Thanks Freddy, you good looking kind BUT married autozone MAN !!! MWAA

Traveling through the area from out of the state when check engine light came on. Called the local…read moreChevy dealership for help. They said $79.95 diagnostic fee (just to plug the computer in) and will not be able to "schedule" until couple days later! Not their problem even if it may be something serious. So I pulled in to this Autozone and Raymond got to it in less than 3 minutes. Problem diagnosed, car serviced and back on the road in less than 15 minutes for less than $20 !!! Awesome & thank you.