I gave this place a few tries over the years and it's just not good. Not only do they have employees that stare at and stalk you as you eat, but they also have the absolute WORST BBQ Rib I've ever tasted in my life! It was cold, mushy, and tasted like they had soaked it in bleach and dirty dish water. I've also seen the video footage of roaches crawling all over the plates. The selection was crappy and most of the food was hard, crusty, inedible, and just plain nasty. They used to get dinged on their health reports (back when those were available for the public to see) because they used to allegedly trap birds that flew in through an opening in their roof, and cook them. Could just be a stereotypical accusation, but after all that I've seen from this place?.. I wouldn't doubt it. read more

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It never disappoints. Consistent, plentiful and scrumptious food. This spot is a reliable Sunday gathering for my family.

A typical Chinese buffet, I enjoyed it. I wish there were a bit more options but the hibachi chicken and fried butter shrimp were amazing. The wontons, General Tso's chicken and steamed fish were great too. Quick service and hot food. read more

The restaurant is clean, and has great selection of food, our waitress she was super nice, however the men's bathroom has 2 dehumidifiers, and the soap was warm and the stall was dirty af. overall I recommend this buffet strongly but stay out of the men's bathroom read more

Strictly Management Review is very very very extremely poorly ran, but food is decent though which goes for the two stars. However to be yelled at for just wanting to help the establishment by taking pictures of the food and to give a none biased take on everything.. but to be given such a disrespectful remark and shut down was highly appalling. I wanted to love this place again, being that I was raised up eating here. I had been yelled at and told "We don't even do yelp here! We shut that down.." but obviously we're all here on yelp reading these. I just had so much excitement to be respectful and ask the place before I went to snap pictures of the area (no people included, I made sure to tell them that and that it's all free, no charges... I'm just wanting to provide better quality images) I was given such low quality remarks. It is clear to me why this place has gone down and why the reviews have been extremely low... it all starts at the top. It's also very sad because this was the place we always had birthdays, events, went to almost every day after church, etc. so much so that the owners, had they seen my family and I, they would've known us. Mind you had I just whipped out my phone and took pictures, it wouldn't be a problem, but since I had a camera... all of a sudden there's a "it's a management thing.." issue. Being a videographer, active duty military, and photographer, I had been to many establishments and have not been this disrespected ever. Even when I licked my wounds and said "okay, nevermind, thank you." The gentleman still wanted to run his mouth. He's the older gentleman in the front working. I stopped eating and walked out. As a long time comer since I was a kid, I will no longer support nor tolerate a business that's ran off of a lack of passion and compassion for their customers, the ones that keep them afloat. (Don't make my review stop you from eating here, if the food and low cost is all you'd like) There are no keto options besides the hibachi and maybe 3 other dishes, majority of the dishes have sugar in it. read more

Mediocre food, which is honestly to be expected at a buffet. The food is changed regularly and the restaurant is very clean, so it has that going for it. read more

Great service and food. Fresh items. . staff is very professional. Restaurant is very clean nice atmosphere

This is a dirty place. I will never visit.... sorry. .................. I wish it was clean because I like GOOD buffets read more

Up front; all my reviews are based on my expectation going in. I don't expect a wrap from the grocery store to be high tea with the Queen, and I rate accordingly. That said ... New Buffet City is my go-to for dinner when I am in Portsmouth for work overnight. they recently were closed for renovation and came out of it well. I have dined here more than 5 times and the food is always fresh and they are mindful of crowd size. the buffet is not over heated on slow weekdays, so the food is not overcooked. The hibachi bar (I call Mongolian barbecue) has many options and is always prepared perfectly right in front of you. I have enjoyed the taste of everything in the buffet. I stopped short of 5-stars because I think they could afford to have a bit more variety of the chilled food - salads, fruit and desert - and several visits it seemed like the soups were cook down. I am a fan and will continue to visit as it is completely worth the $15. read more

New Buffet City - Heaven! - Buffets Near Me - Chesapeake, Virginia

This place used to be good, now it is not good at all. They leave the food in the buffet trays for a very long time. It is disappointing from what it once was. Also they charge 14.99 for kids 5 and 7 which they barely eat a whole plate of food. We will not return. read more

Food was ok could have used more seasoning on the food... the seafood was decent... service was ok...

At $16.99 per adult you would think that the food quality was at least that of the Chinese food court place at Chesapeake Square Mall, but unfortunately it's not. We were seated under a very questionable air vent with what looked like black mold surrounding it. I wish I would have seen what the bathrooms looked like. Took a quick look around to see what we were getting into and some options looked promising for the price but it was just mediocre. The guest I was with mentioned that the chicken they had was either cold or very dry which makes sense considering it's under lamps for probably hours at a time. Overall, they really need to clean up, the vents looked like they hadn't cleaned them since the place opened. They also need to have more dessert options than dry sponge cake covered in pudding. Please save your time and your $16.99 with tip (although you aren't served) and take it to the food court :) read more

New Buffet City - Buffets Near Me - Chesapeake, Virginia

Decent food for the price you pay, service is not too bad and the ambience okay all in all is not a bad experience

This was some of the worst food I've ever had in my life. I ate a bite of every single thing at this restaurant and I didn't like any of it. Everything either no taste at all or had a super weird and off-putting taste that I didn't expect when I bit into it. The Texas toast was flavorless as were the spring rolls. The cream cheese rangoons were so stuffed with cheese that it was way too overwhelmingly sweet. All of the meat tasted like it'd been cooked in a pan that had never been washed, and nothing was seasoned. I mean nothing. I was still hungry when I left, because I was so disgusted that I couldn't even stand to eat enough to satiate me. read more

New Buffet City - a plate of chinese food - Buffets Near Me - Chesapeake, Virginia

I love love love this place! I think I eat here, well order to go at least once a week. The hibachi is my everything! The cook at this station has job security. I have been visiting this location at least for a solid year and he has been the only one manning this station. And he does an awesome job! I visit so much... he now speaks and confirms the count of hibachi orders. He even asks if I need anything that I don't see on the hibachi station. A matter of fact... I need to visit today! Well a few weeks ago, I did try out the Buffet... so not a fan. Well my style of eating... no bueno! Now don't judge my opinion of the buffet because this Sunday afternoon at 1pm, the restaurant was full of patrons... backs bent, forks up and down, smiles and laughter filled the restaurant. This restaurant has received several "Best of" honors... so they are winning. I am giving the hibachi station all 5 stars!!!! Maybe because I have a great rapport with the staff... they show me much love... but still the food made fresh ... overall so worthy of 5 stars! The parking in front of the restaurant is limited because this restaurant is located in a busy shopping area. Shops nearby include: The Bounce House, Gabes, Big Lots, Dollar Tree, A hair salon and many more. As a result, more than likely you will have to walk a little ways before reaching this restaurant. But pack your patience, you may get lucky a find a close space. The restaurant is open daily from 11am to 10pm... I love it! Have fun and enjoy life :) read more

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I used to go there all the time. It's probably one of the worst places to eat around here now. The quality of food is very, very poor and the roaches running on the table are in abundance. read more

High quality food but they got rid of sushi and ice cream The food they had was delicious and 12.99 is an awesome price for all day including dinner read more

Went for dinner at 530pm. Quality has severely gone down hill. Selection of buffet items have decreased but yet the price has increased. No ice cream. No sushi. Mongolian item selection poor. Only jalapeño, cabbage broccoli Onion, noodles, bean sprouts and 3 meats. Used have celery, green onions, and carrots. $15 for sub par food is a waste. I think the health inspector needs to pay them a visit. Ceiling tiles completely water drenched looking like their going to fall down. AC vents covered in mold. Overall cleanliness poor. I didn't even want to venture in the restroom. I would save your money and time and avoid this place. read more

Price increases and they short cut the food. For example, the dumplings are not full of meat only 5% of it has meat. Temperature of the food is not routinely checked. I beaten in some cold wonton. It seems some of the food are leftovers from the other day. The men's bathroom is flooded. It was like this 6 months ago when I was last here. Mention it to the owner, didn't seems they taken care of it. Unsanitary!!!! Wasn't worth 14.99 for a stall, leftover buffet. Sakura on Harborview. Buffet is 110% better. read more

The food was trash!! And had a roach just walk on the table. Do not waste your money there. This happened today at lunch time!!

It was ok. Nothing special. Food was warm, not hot. Little more effort would have been good. I went at lunch time

If there's anything less than a zero star, then that's what I'd have chosen. I went with my husband and kids(7 in total), and the customer service is horrible. I complained to the manager about the cold food and told him it was our first time dining there and we were not having a good experience. All the manager said was "OK", no apologies whatsoever, and he was just making stupid and unreasonable excuses . Also why would they charge an 11 year old as an adult? That's nonsense. Here customers are always wrong while they are always right. Definitely our first and last time dining there. read more

Food was on par. Things that we liked that were up for grabs: honey pepper chicken, hibachi chicken, hibachi beef, butter shrimp, broccoli beef, sauteed mushrooms, cheese wontons, crab cheese casserole, banana pudding cake, and more. We didn't try the Mongolian Grill but it smelled delicious. You can't beat all day all you can eat for $16.99/person. Our waitress was great (didn't visit us a ton, just when we needed it). read more

Came here on a slow Sunday afternoon, a friend raved about this place and we couldn't decide what to eat so we gave it a try. Our servers were very helpful, the selection was limited but not soo much where it made an impact. Overall we had a little bit of everything except their ice cream area's (closed due to covid). Overall I had an alright experience, My first visit didnt quite live up to my friends hyped up tales BUT we did coming during a dead period. I'd definitely give them another try during a busy dinner rush to get a wider selection/better feel for the place overall. read more

Recently ate the Mongolian bbq here and became very sick. I was in a group of people and none of them became ill, but I was the only one who had the Mongolian bbq. Suspect it to be food poisoning as it started a few hours after eating and involved fever and stomach pains. read more

As a family (parents also) we seem to go here more often than I'd expect. I'm fairly certain it's all because it's quick and close. Also as anyone with a two year old will tell you, we're just happy she's eating. The food here is a hit or miss at times. Once you find a staple of something you like, you may want to tread carefully when venturing off. I am the type that likes to try new things and have often been penalized with tasting things I don't like after eating here. One of the things that bugs me is that sometimes the floors are slippery. I don't know why, but that bugs me a lot. It just speaks volumes to me about the cleanliness of the facility as a whole. Overall, it fills me up, I don't get sick and it's quick. If you're looking for that quick turn around on food, this may be your thing. Food taste - 3.5 Overall Service - 3.5 Value of food to cost - 3 Facility - 2 Repeat customer? - yes TL;DR - Want quantity with less quality at a moderate price? Here ya go. read more

My first time here. The roaches crawling on plate is enough said. They tried to cover it up. Never again. read more

My family and I liked this place. All the food we tried from the buffet was good. We didn't take advantage of the Mongolian bbq though. The server was kind and attentive and the buffet prices were reasonable. We will go back here next time we are in the area. read more

New Buffet City - Just a small sampling of what they had to offer - Buffets Near Me - Chesapeake, Virginia

This is probably my 10th time coming to this buffet in the past ten years...but the 1st time since their renovation. I normally only eat from the Mongolian grill, but I thought I would live dangerously and go for the buffet. I made two trips and the big thing that stood out was the food temperature. On the 1st go around the temperature of the food was a bit warmer than room temp (mind you, I came during peak lunch time). The second go around, the temps were better, but not as hot as I would prefer (or should be). PROS: -large selection -not overly dominated with seafood -plenty of soups -Mongolian grill always good -waitress was attentive -nice atmosphere -clean CONS: -food temps to low. -salad bar is skimpy -Buffett not so kid friendly if they are not big Chinese eaters. -$ a little high for lunch. (Then again...some patrons are noticeably eating more than a normal stomach can handle) read more

New Buffet City - Newly renovated. - Buffets Near Me - Chesapeake, Virginia

No sushi available. Half the food old. The service was terrible. The food just being old should have been enough. Just terrible.

Hubby and I went the other day after 5, food was good and hot, service was good. Atmosphere was good, which makes the food good. Steady filled almost empty food pans! Great experience will be returning. Monday- Thursday $10.99 Friday- Sunday $11.99 drink not included in price. read more

This place is one of the more expensive Chinese buffets I've been to in the area. It's 11.99, not bad for all you can eat but many are under 10 bucks for dinner prices. The service is always great here. I've been here dozens of times with family and every single time the service is awesome. The food? Hit or miss for the most part. A lot of things were a bit dried out. The fried chicken wings were TINY. I almost don't think it came from chickens.. it looked like they were probably Cornish hen wings which is odd. The egg rolls were dried out. The soup was good, noodles were good, chicken and broc good. I like that the Mongolian grill has a lot of options.. and you can make your plate, leave it and make a buffet plate. The guy will cook your food and cover it up when it's done for you to pick up. For the price I would expect a smidgen higher quality food than the cheapie buffets and less dried out options. read more

Me and coworkers decided to give this place a try for lunch. EVERYTHING was overcooked. And if it wasn't overcooked, was cold in their slots, even saw a couple roaches next to ice cream machine. Definitely do not recommend Update: We went Friday afternoon (1/3/20). All food we had was overcooked and cold. read more

Craving Chinese again... had to go here... AMAZING service and great food. They went above and beyond for COVID precautions and I felt completely safe taking my family here. Will be returning! read more

I'm back in VA visiting my family. We all decided to go out to Buffet City to get some ways. Chinese was the food of choice for dinner! Upon entry you are happily greeted by the hostess and quickly seated. To your left is the main counter with all the usual Chinese decorum and to your right is a large fish fountain. The setting is quite spacious. Plenty of seating from front to rear. I have heard this restaurant is known to be busy, but tonight was a bit slow. The selection of food is vast as well. If you fancy Mongolian BBQ, then you got that here! My grunts about this restaurant are: The selection of food is great but not all items are fresh...a bit dry when ready to eat (chicken wings, pork egg rolls, fried shrimp) The music I want to assume is native tongue and quite upbeat. Maybe there could be music that's more mellow and translated so we could know what the song is about b/c one waitress we asked didn't know what the song was/about. In the end, pretty great eats with a side of American food. Come and enjoy! read more

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The Mongolian bbq was not too shabby and they had a big selection to choose from for the price they were charging. I was pleasantly surprised that the chicken wasn't consumed by breading and there was more meat to breading ratio which was great! read more

the food selection was limited and most of it was dry or too greasy. would not recommend

The food is actually good. The selections great. However, the website states 10 % senior discount. The Older Gentleman stated the senior discount is a dollar? 13.99 would be a discount of at least 1.39 per senior. They also do not Honor the online coupons. The food is good. The management needs to know there are laws about truth and advertising. He is not setting a good example being dishonest. read more

Very very rude. As an African American I don't appreciate being "babysat" while I ate. It's a buffet and when I'm ready to pay I will. The service was rushed and unprofessional, food looked like it was sitting out 24 hours . I would not recommend read more

Pretty upset/disappointed with this place. I have been craving Mongolian for a few days now so my husband and I came in today excited to try this restaurant for the first time. First thing I noticed was that the meats weren't replenished, but I still grabbed a plate anyways... As I was half way through the bowl I noticed something mysterious with bones sticking out (didn't have any fish in my hibachi) I didn't really mind it until I picked out 4 more pieces of it from my bowl... It completely turned me off from the food and it actually made my stomach hurt almost immediately. We had to leave right away. I will not be returning to this restaurant. read more