Do not go here, they screwed up a blood test. Totally unreliable. I think they have certifications…read morefrom Iran. Not real doctors.

It was the WORST experience ever from start to finish... All with the one girl who took me from the…read morewaiting room. She was extremely rude, sarcastic and nasty from the very beginning and it ruined my entire visit AND my chance at a great job!!! She treated me like everything I did was wrong. She has NO people skills and should NOT be allowed to be around the public. She rudely stood outside the bathroom yelling that I was in there for 2 minutes, told me that I didn't produce enough urine and that I would have to stay and drink water to take the test again. I explained that I had a doctor's appointment and if I canceled it, I would be charged $100. Then she said "if you leave the building you will have to get another bar code from your employer ". I have never been through this before, so I didn't know what to expect. I walked out into the hallway and then turned around and went back into the exam room, and I told her I would drink the water so I could try the test again. She rudely turned around and said that they canceled me out of the system already. The girl sitting in the chair next to her using the computer said to wait, that she wanted to check if my order was canceled. The rude girl quickly said "no, we already canceled you out already." I told her that I was only gone for a few seconds in the hallway and I NEVER left the building! She said with a nasty attitude "it's too late, you have to get another bar code". She clearly did this on purpose and couldn't wait to get me out of there. I was livid as I later found out that she indicated in her notes that the test came back false and that I left the building, therefore I did not get the job. I never left the building and she knows it! She's clearly a miserable b***** and I hope karma gets her 10 fold!!! I will never go to the Germantown location in Danbury again, nor will I recommend Quest to anyone!!

Good morning, Yelp community,…read more I tried to call with this complaintr but Quest makes it impossible to speak with a real person. I am not waiting all day to make a phone complaint about the staff at 120 Main St, in Danbury, CT 06810. I HAD a 9:40 appointment there for both a pre-op and other tests. I was kicked out for asking for answers. And yes, it got loud, both of us. 1) I got there at 9:25, signed into the kiosk ,BECAUSE THEIR SMART PHONE CHECK-IN LINK HAS never WORKED. 2) I have a Quest patient account. WHY does the kiosk ask for my, License ID, back and Front, AS WELL AS my insurance cards, both back and front, when I am in the system and have been for YEARS???!!! 3) Now, for today's visit: I entered at 9 :25 AM into the tiny, PACKED waiting room. Almost every chair was filled. When I arrived, the monitor said 3 people were being helped at that time. Remember, my appointment was for 9:40. Every 10 minutes or so, one would go in, and then come out. The SAME two patients they SAID were being helped NEVER left between 9:25 and 10:10, when Joanna threw mw out and would not answer ANY of my questions as to why these two patients never left the areas, the entire time I was there and people were coming in one at a time? She would NOT answer any of my questions. This was for a pre-op prior to possible surgery and more. I asked for someone to call me so I can let them know what other issues are going on there. For example, the tiny area they use draw blood is insufficient for one person to move around, not three. This office has NO break room so where would they sit? Where they draw the blood?! Joanna said I am not going to take your blood or whatever she said. She also asked another inept tech: "You can take her if you want." She did and said NOTHING. All three should be terminated. Joanna was both rude and snotty. I made another appointment for TOMORROW, the 3rd. They'd BETTER take my blood! All this information above was sent to Quest, after hanging up, not waiting a half hour for someone to MAYBE take the call. I really need to look into finding another facility.Also,the Quest at Germantown Rd refuses to take walk-ins. WHY? AVOID Quest!

If I could give zero stars I would. Walked in at opening and no one was in the waiting room. The…read moreemployee asked do you have an appointment? I said no, he replied "have a seat, I'll see if I can get to you today." I asked how long it might be and he said "I don't know I'm booked maybe I'll get to you maybe I won't." So I left immediately

Always a good experience with the sweet woman who works there. Knowledgeable and efficient!read more

This location on Main Street Danbury is a joke. Worst branch we have ever experienced. Only one…read morenurse serving the entire place, making our appointment 1hour late past the scheduled time. Stay away, go anywhere else

Very rude at Germantown this morning, went 1-1/2 hour early hoping I could get in whenever a slot…read moreopened up, checked in, waited over a 1/2 hour and when a slot opened up they gave it to a walk in not a person with an appointment who had been waiting longer. They would have made me wait for another hour until my time came while taking walk ins who arrived after me, very stupid people. As a vet I'm supposed to be able to walk in a get the first available break in appointments but apparently if I make an appointment and go early they'll just keep skipping over me letting me sit in the waiting while taking walks in who just arrived. Had no choice but to leave and will have to go back in an hour or keep waiting and keep getting passed over for walk ins Danbury CT

They were quick, courteous and professional ! I came in as a walk in. I couldn't get an appointment…read moreon line and I needed to get my blood work done. I expected a long wait time. It was less than 15 mins!!! AMAZING!!!! Thank you!!!

The black girl working there today as an attitude and rude.Not friendly or welcoming .Nothing like…read morethe videos shown in the waiting room on the scren.Its amazing how im sure she was so sweet for the interview to get the job .Now not much...

My first time here as a walk-in patient. Staff were extremely friendly, helpful, efficient and…read moreamazing. Phlebotomist was awesome! Hardly felt the stick. Was in and out of the office in a matter of minutes! Highly recommend this location.

Labcorp for the win!…read more Which major diagnostic vendor you use (labcorp, quest, etc) unfortunately is likely dependent on what your medical insurance covers. I've used competitors with my past health insurance plans and I have to say my experience with Labcorp has always been absolutely stellar!! Phlebotomist are always great, you barely feel a thing when they collect a sample of blood. Due to pandemic Labcorp does what many other clinics do and have you check in from the comfort of your car using your smartphone. The process is great and shortly after checking in I got the alert to enter the lab. I was taken in promptly and out the door in literally like 5 mins. Pre-pandemic you would check-in at a small kiosk located near reception but for pandemic times the process is contactless.

No Appointments, 2 hr waiting time! This is what today's medical service is all about today!read more

we were there for more than two hours and we were never seen. they shouldn't have walk-ins if they…read morewouldn't see us. they should also have a better system. there was no one there to help us, and nobody to answer any of our questions. we were there from 8:00 AM to 11:00 AM. They were incompetent, unhelpful, and they should close if they don't want to help their patients. We won't be coming back.

I had an appointment for a mammogram. Went to the appointment. They told me I was all set to leave…read more They called me a half hour later and told me they were supposed to be a second test. I couldn't come back. I was already home. So I rescheduled. When I got there for the next appointment, they said I'd called the day before to cancel. I showed her the text where I supposed to press one to confirm and I showed her that I pressed one. And did not cancel. They would not take me and I left work two times early They wouldn't squeeze me in. It was their fault both times.

I have been trying for 3 days to get my records to take to another physician and have had zero…read moreresponse from them. You will be on hold forever - and listen to how wonderful they are and the exceptional care they give you. I have left messages, been transferred and the phones just ring forever. Save yourself the aggravation and go elsewhere.