The staff is super kind! They explained everything! They took care of my tires and with such…read moreefficiency, it's so nice to go to a place that is so professional. Every of the gentleman were so happy and kind.....

I don't live in Wisconsin, but I came to this Discount Tire for an emergency situation after my…read moresteering wheel suddenly began shaking. I had a 5+ hour drive home that same day and specifically requested that the wheels be balanced and the one bad tire be replaced. Initially, they declined to do what I requested. After speaking with my dad over the phone, they agreed to replace a tire. However, once I got home and we removed all four wheels, we discovered that the tire they replaced was not the tire that actually had the issue. They had also added a significant amount of wheel weights to the problematic wheel without explaining this to me. All four of my Michelin tires had been balanced within the past year and previously only had a small amount of weight on each wheel, so seeing that many weights added to a single wheel was concerning and appeared to indicate an issue with that tire. What was most frustrating was the lack of communication. The staff appeared to focus on some existing cosmetic damage to one of the rims and suggested that may have been the cause of the vibration. They also informed me that the problem would not be fully resolved, which left me wondering why the actual source of the vibration was not addressed. The steering wheel shake disappeared for roughly 350 miles after I left, then returned. I understand they were likely trying to help me get home safely, but I left feeling that my concerns were dismissed and that the root cause of the problem was never properly addressed. For an emergency situation where I was relying on their expertise, the communication and diagnosis were disappointing. I do want to add that the staff were very friendly, professional, and quick to help. Given that I was dealing with an unexpected issue while traveling, I appreciated that they got my vehicle into the shop right away and worked to get me back on the road as quickly as possible. My disappointment is not with how I was treated personally, but with the communication and the fact that the underlying issue was not properly identified or resolved.

Ordered a polish kit online from him!!! Super fast shipping. One of the best polishers in the…read morebusiness

From the owner: Aluminum and stainless polishing. Training of how to polish…read more Wheel polishing machine sales. Detailing product sales.

All problems were fixed, and I received my new wheels which I'm extremely happy with thank you.read more

I wish I could leave 0 or negative stars on this review. This is the sh*ttiest company I've ever…read moreseen in 40 years. My boyfriend purchased rims from a clearly inexperienced and/or incompetent "salesperson" called Dylan. This company promises to "guide" you through the purchasing process, yet then when they tell you that the rims you are interested in will definitely fit your car. Well, lol and behold, we get the rims and they are too wide for our car and are scraping and cracking every little bump we go over. As is typical from a scummy company, they're claiming they're not responsible for their employee Dylan "guiding" us in the wrong direction. They denied a return request for a refund twice and then ONLY agreed to one after my boyfriend left them a scathing review. Then their rep Geena, who was initially nice, turned into a huge C word because she didn't like that we defended ourselves. She also basically said we'd then only get a refund if we sent her pictures, which we immediately did. Now, of course, she was lying and still won't refund. She's trying to blame our tires. Then had the gall to ask my boyfriend to take down his negative review!! Funny how we had rims from TireRack on those same tires previously and had ZERO problems. Sh*tty "guides", sh*tty employees, sh*tty customer service, sh*tty company all around. I'm sure they are going to respond to this review with lies but anyone who would like to see the evidence we have, please email me at Kmk12086@hotmail.com and I will provide it. Seriously, just go to TireRack where they have competent employees, better reviews and customer service. Just look at Fitments reviews on Yelp, 1.9 out of 5 average

Third time coming here always friendly, helpful, clean comfortable waiting area, got my wipers…read morereplaced and alignment done at the same time, I'll be back again I'm sure!

Amazing help from the staff! They were able to help me right before closing with an emergency fix…read morefor my holiday weekend. I am super grateful!

Our family frequently brings in our vehicles here for multiple jobs. Everyone is extremely…read moreknowledgeable and provides excellent service. Great communication on all ends regarding any issues or pertinent topics of concern for your vehicle. I would absolutely recommend to anyone in need of top end automotive technicians.

From the owner: *Air Conditioning Service*Air Filter Replacement*Alternators*Batteries*Belts & Hoses*Brake…read moreInspection, Service & Repair*Charging & Starting Systems Diagnostics*Diagnostics*Differential Service*Drive Axles*Electrical Diagnostics & Repairs*Emission System Repairs*Engine Service & Repairs*Fuel Injection Cleaning*Heating Systems*Oil Changes* Lube Service*Radiator Service - Coolant *Antifreeze Change*Flush*Radiators*Scheduled Maintenance*Starters*Suspension*Timing Belt Replacement*Tires*Transmissions*Troubleshoot Check Engine Lights*Tune-ups*U-joints*Water Pumps*Wheel Balance

Met the owner one night while out for dinner and learned he had remodeled and reopened the dump…read morethat was Chuck's on Richmond. I needed an oil change anyway so I thought I would give them a shot. It is the first place I have gone that explained the differences in the options I had for synthetic oil my truck uses. He also explained the price difference as opposed to sticker shock when I went to pay. The next day I took my wife's car in for an oil change and squeaky brakes. There was an issue with the rear brakes. They didn't try to sell me new brakes on all four wheels, which they really could have and I wouldn't have known the difference. And the price was decent. I will definitely be going back.

I had suspension issues that 4 repair shops couldn't figure out. 3 were GM dealerships. One a…read morerepair all shop. Contacted Richmond Street Automotive for an inspection. Had very friendly and knowledgeable conversation with him. Made quick appointment and received excellent service with several very knowledgeable staff and got my car repaired to the best it has been since I bought it. Thank you Richmond Street Automotive. Everyone there deserves a pat on the back. I will definitely be using your business for all my repair needs on my vehicles in the future. GOD BLESS YOU ALL and thank you very much.