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    Network Pilot

    5.0 (2 reviews)
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    8 years ago

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    8 years ago

    Great service, really reliable. So many companies out there just interested in cashing your money!

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    The Computer Guy

    The Computer Guy

    (231 reviews)

    Long story short, I dropped my laptop awhile back that caused minor damage where I was able to just…read morepop the pieces back together. Fast forward to about a month ago where I closed my laptop lid and CRACK - something happens where basically the bezel, back over, and hinge gets damaged to the point where it looks like I ripped it apart when I open my laptop back up. Tried to fix it and somehow made it worse by messing up the screen and man, I've done my fair share of taking computers apart before but I wasn't going to mess with my laptop after this series of unfortunate events. Cue Eric! I reached out to a couple of repair guys for a quote and Eric gave me the best one AND the hope that my laptop could be saved (I had a couple others tell me it wasn't worth the fix; mind you, my computer itself worked fine still - I just had to plug in an external monitor to get anything productive done). He was timely with messages, and even let me know that some parts were missing for repair and ordered it for me. His quote was reasonable in comparison to the cost of a brand new laptop and now that I've had it back for a couple weeks; I can honestly say it feels brand new. Appreciate his quickness and his expertise, would definitely come back for any silliness I encounter with computers down the road. Thanks, Eric!

    Asked for a simple JB weld job as I didn't have the JB weld and didn't want to order it and I was…read morewilling to spend $100 bucks to have someone do it. Instead they tried to tell me I need much more expensive repairs. I order the JB weld for $6 and fixed it myself. Now the owner is out $100 and get a bad review for being dishonest. Edit: owner is also a liar trying to defend his dishonesty. I've attached a picture of our conversation in Yelp. Edit 2: oh so you didn't lie about talking to me you just so overwhelmed you couldn't remember all the people that you spoke to which is why you said you didn't speak to me. And you're not dishonest you are incompetent because you had to quote a much more expensive repair instead of doing quick repair. Makes sense considering you are so overwhelmed with business that you would immediately try and push a longer more expensive repair instead of a quick JB weld job. People if you do business with this man you deserve what you get.

    Swift Repairs

    Swift Repairs

    (271 reviews)

    I am writing this review with great happiness. As a certified klutz, I have visited swift repairs a…read morenumber of times over the years. Each time, they have delivered swift (as the name implies), high-quality, and honest service. As any repair shop is, prices aren't cheap, but I have found that you get what you pay for (and your devices can be something you shouldn't cheap out on.) Swift repairs deliver services with moderate pricing and great quality. I have also never had a problem with customer service. There is usually only one person working at a time, but that does not hinder me from a great experience. Yesterday, I went in to fix my phone that had water damage. I never asked him his name, but a young gentleman who had longer dark hair had helped me. He told me the pricing of a higher-quality screen versus an aftermarket screen, and what the w might be. As a consumer I greatly appreciate this honesty as I do not feel like I'm being charged and it further helps build my trust with swift repairs. He repaired my phone and literally less than two minutes, which to be fair. I'm sure my screen was an easy fix, but even when I have had more complicated damage, they have always made sure to prioritize and balance my order among plenty of others. All these factors kept in mind has left me overall many great experiences with this store. I highly recommend it for anyone that has any issues with electronics. Thank you!

    My phone wasn't charging for the longest time and I didn't know what was wrong with it. I thought…read moremy phone was done for. I thought that I would have to pay Apple to fix it or get a new phone. But I went into Swift Repairs and asked if they could help me and they fixed it in less than a minute. Now it's charging no problem and I'm not going to have to get a new phone! Thanks Swift Repairs! They really know what they're doing. Friendly and fast service.

    BrenTech - Screen not flushed with the surface of the laptop after three times of bringing it in for a replacement (after they broke it)

    BrenTech

    (34 reviews)

    Rancho Penasquitos

    When I called and asked if they work on MacBooks, they said yes. When I brought in mine, which…read morewasn't powering on, and asked them to check the power rails and power path to narrow down the cause, they said no problem. A couple days later they called and said they blew fans on it and it wasn't powering on. I asked them if they checked the power rails and they said no but they'd look at it further. When I came back in to pick it up, they recommended I go to another place that works on macs. While they were nice and agreed to look at in further, I felt like they didn't really have much experience with Macs based on their minimal troubleshooting plan.

    Just drove to Computer clinic and visited my first trip. I wanted to look around and speak to…read moresomeone to see the general awareness of systems. Good looking, relaxed atmosphere and fantastic feedback/ knowledge from Jake is a pleasant outcome. I requested a cpu/ microprocessor replacement (i5 245k to i7 270k). I explained my concern, MOBO sockets have the pins and the CPU/ BGA just has pads, and in my day it was the other way around. Since I've had macula off retinal detachment in my R. eye and multiple retinal tears/ surgeries in my left doing it myself without possibly bending pins compelled me to get help. And I stated that I would supply thermal paste and processor. Jake provided a written quote and was overtly careful to remove the nominal charge for in house thermal paste. He showed concern for the misery of 8 eye procedures. But we also enjoyed a chat about technique spreading the paste. Two days later I brought the system in and in 24 hours I had it back. Clean, no smeared paste, secured, the system is physically as I delivered it. Once home I checked operating temperatures, device manager, and several other things. All systems are functional. I'm not a gamer and I am picky about stuff running at startup so changing a few things from automatic to manual, turning off Intel application optimization, and deleting an orphaned startup icon is all I needed- btw the icon was the malware/ virus scan shortcut. Next, was going to be a gpu upgrade, pny 5060 8gb to asus dual 5060ti 16gb OC. I did that myself, carefully with plenty of light. Thank you Jake (Computer Clinic).. Outstanding! If you bring them a computer neglected and abused don't dump on them when they can't make it like new. They may work a miracle but you cannot escape your responsibility.

    Network Pilot - itservices - Updated October 2026

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