I actually had been to another AT&T location and made a payment and for whatever reason it didn't…read morego through so they cut off my Internet. I came here and talked to someone who was actually competent and knew what they were doing and he fixed the problem right away. So big shout out to Joseph. He deserves a raise! This is the only AT&T store I will go to moving forward.

I stopped by for assistance and got help with my device about email issue. The man helped me…read morereceive emails from my old phone.

I don't have any complaints. Pro tip- get there before they open. I thought I would be the first in…read moreline, but I was the 10th person in line. Another pro tip is that they take appointments. I didn't have one, but it took about 10 minutes as they called my name.

This is a complaint against Xfinity customer service I lost…read moreconnection on Friday because they were doing some repairs in area. I was told they would send a signal to refresh my system and they would contact me to make sure everything' was ok. Well that never Happened, unable to speak with anyone system keeps telling me they will send me a message when finished to see if everything is ok, well none of that has happened and I have been without cable now over 30 hrs. I can't make an appointment because the idiots have my phone no. Listed incorrectly. What a bunch of IDIOTS, now I have to wast my time to go to office just to get someone to come to my home for repairs. Xfinity is the WORST cable company in Miami, do not use them, not professional, they will change your account with out your permission. They are just all around BAD!!

Margarita Nieto is a wonderful customer service provider. She is the definition of customer…read moreservice! She is polite, courteous, and has an upbeat personality. For someone who doesn't understand a thing about cellphones other than making calls and using my apps she made purchasing an upgrade rather painless. She did the transfer from one phone to the other a painless experience. I highly recommend asking for her when you need assistance.

I have been here a couple times over the years but stopped in twice in the course of a couple weeks…read moreapart. We were T-Mobile customers years ago and then switched to AT&T because of a promotion. T-Mobile was better quality so we were anticipating when our phones would be paid off. I went into T-Mobile by myself, just to inquire about prices, plans, and how to switch over. It is so unfortunate that most people who work in sales do not explain information clearly, lie, or omit information. I am a very stern customer because I have been through enough experiences to confirm all information provided. The first couple of times I visited here was for T-Mobile Tuesdays to pick up free items. Both times they claimed to not have any left but I went later in the afternoon and the store was completely empty. I assume either T-Mobile only sends like 10 items or the employees stole them all. But who knows. I stopped attempting after that. Again when I visited, it was later in the afternoon and the store was empty. I inquired about everything I needed to know and the staff were very helpful and provided the information I was seeking. That was a good start for me. Unfortunately, the only option I had was to pay off my phone to switch over, if I wanted to keep the older phone. I was really liking the newest model and decided to talk my husband into also getting a new phone. They had the BOGO deal but of course it is not as cut and dry as a supermarket BOGO deal lol. It still does not make sense to me but they provide credits or whatever each month. We looked at our options and decided to go for it. We still had some questions regarding pricing. We are from the era without all this technology so the amount of money these businesses want for products, is ridiculous and not necessary to us. I made the decision and off we went on a Friday night. The place was packed! There were only 3 or 4 employees working but they were all busy. The guy who was helping us, was also helping 2 other customers at the same time. It sucked because we were there for almost 2 hours but these phones take way longer to update and transfer than in the past. Plus, we picked out cases and our guy talked us into glass protectors for our screens. Even though screen was cracked on my husband's older phone, he was still able to trade it in. I traded mine in as well. We wanted to save as much money as possible. We were fortunate that everything worked out without any obstacles and did not need to return to the store.

Disappointed. The young lady although very polite did not speak English so handling the transaction…read morewas very difficult.

Davie AT&T on University Drive in Davie Florida is the ABSOLUTE ONLY AT&T store to go too. After…read morenumerous stores, and problems, I was gonna cancel AT&T and go back to old service. Until I went to this location and have met the customer service agent ALEXIE he has done everything for me. He fixed my prior problems he added now another line for me, he even walked me through setting up each new phone. I have 7! HE IS THE ONLY PERSON WHO TOOK THE TIME TO HELP ME, after multiple stores pretended to do anything (when in fact they made it worse) ALEXEI WAS THE ONLY ONE to fix and help me. I truly don't see why he isn't like the broward manger or whatever they call it for multiple stores bc he 100% should be. And I truly truly hope ATT REALIZES WHAT AN ASSET HE IS TO THEIR COMPANY! So if you do have ATT and need anything ask just for him. Trust me don't waste your time with anyone else.

I came here to upgrade to the Samsung Galaxy S26 Ultra. I did my research at home so I didn't have…read moreto ask too many questions while there. I arrived and my name was put on a list. I did go in on a Saturday and of course they were busy. That is OK. I just walked around to just browse even the Iphones. I had the pleasure of working with Chris. He is so nice and calm. I appreciate his attention to detail. He even told me to come back and being in my trade in when I am ready so I wouldn't have any issues with short codes being sent while I transfer things. It was a good idea. I love this store. It is an experience store so it is larger, newer and more modern compared to their traditional stores. I like T-Mobile overall. They tend to have great employees. This is worth a whole lot.

Went here today to pick up a phone I had ordered online and it was a really easy experience. It was…read morea bit busy when I got there and the four employees working were all helping other customers. One of the employees signed me in and I didn't wait more than 5 minutes before I was helped. Diego made sure I knew how to transfer my phone's information, gave me my phone and I was on my way. They have all the usual accessories you might need for your phone although the prices do run on the high side. For those of you that already have T-Mobile, there's a T-Mobile app called T Life and on Tuesdays they have T-Mobile Tuesday and they offer lots of free perks and free items so I definitely recommend signing up for it.

Fast, reliable, and super convenient! Phone Repair Guy Mobile came to me, fixed my phone quickly,…read moreand at a great price. Highly recommend their service!

From the owner: Phone Repair Guy - We Come to YOU!…read more Established in 1999 | Serving ALL of Broward County! Broken screen? Battery issues? Home • Work • Gym • School Fast, Reliable, & Affordable Repairs Call/Text [954-279-6067] or DM to Book Now! Convenience at Your Doorstep!

I brought my xbox series x in, since there was some kind of ventilation issue with the system,…read morearound 12:30 P.M and it was ready by 5:30 the same day. The staff were very welcoming and the prices are very reasonable, $50 to break into my xbox and clean it up. They also communicate to you through phone calls and text which I certainly appreciate. Definitely a place I would come back to and not only for my console.

Always responsive and fair in price. Good quality products and my go to for my iPhone issues.read more

Came in here looking for an unlocked phone for a very particular scenario with specific needs with…read morea relatively urgent need. The staff was very knowledgeable, kind and patient not just pushing the phone and plan sales but actually listening to our needs and catered to our concerns. They offered several solutions and options and went online for several needs. They had called customer service and called up colleagues for additional information. Both Hector and Sebastian are such professional gentlemen. I was impressed with the way Sebastian handled several customers at the same time, giving time and attention to each customers needs without having any one waiting for too long. Not your typical business pushing cell phone service dealership, they even offered a discount without prompting. They are genuine service providers and served with a smile, would definitely recommend if metro pcs or a quick phone fix is what you are looking for.

Bought a brand new Samsung defected out of the box.... Wouldn't exchange it had to wait for…read morereplacement.... This store sell defective phone don't bother with this store.... This store never answer phone calls or return message. Metropcs needs to close this store.

I usually go to the MetroPCS on Young Circle in Hollywood, but ever since the city has placed…read morepay-by-plate meters in the Downtown area, it has deterred me from parking there. I refuse to pay for parking when I'm just going to pay a phone bill. Anyway, the MetroPCS on Pines Blvd. is much bigger, the employees are friendly and knowledgeable about the products, and they are willing to help you get the right plan for the phone you want. The location carries various Samsung, LG, Alcatel, ZTE, HTC phones, and iPhone at moderate prices; as well as phone accessories. They offer 2GB, 5GB, or unlimited talk, text, and data plans with no annual contract, and at times the store has deals on data and/or phones. I have been a customer at MetroPCS for many years and I have no problems with them. Maybe I'll upgrade my phone soon, but I'm pretty much happy with what I have.

Best metro I've ever been in the team was very helpful and friendly best customer service I had in…read morea metro

Been to this location in multiple occasions and never had a good experience. The man who is in…read morecharge never wants to be helpful. Not sure if it's a language barrier or if he just refuses to listen. We went once to see about having service in Europe and he basically told us we couldn't. So we left. Another moment we wanted to see if we can change our plan and he didn't even look up the account and told us we could t do that in that location. Seems more like if you are an easy sign up with a brand new phone they care more than actually current customers. Safe to say we decided to switch to T-Mobile based off of customer service alone.

Well, when I get a new cell phone, guess who else "needs" a new one. My husband. I guess he was…read moreout in the rain one day and the phone got waterlogged. We have always had good luck with this store. All of the employees are knowledgable. AT & T might be a little more expensive than the competition, but you get what you pay for.