I went for a massage here today. The building is beautiful. The interior is decorated, amazingly,…read moreand very relaxing. The woman who gave the massage was super friendly and nice. I liked everything about the experience, except for the massage itself wasn't quite as much of a deep tissue as I have had in the past and like. I'm not very big on having my head massage. I just don't feel like I need it. I get massages Deep Tissue Massages because I need it for my muscles and some physical ailments that I have. So it's a five star for everything except for that, I just didn't feel that it was really a Deep Tissue Massage. That's why I knocked it down to a four star.

Luana is amazing! She is always very sweet and truly takes her time to pinpoint my areas of…read moreconcern. The room set up is so beautiful and beyond relaxing. I've gone to her several times for a massage with and without cupping. The massage is always wonderful. I will never use anyone else!!

Amazing personalized service by exceptional people providing a fantastic experience and exceptional…read morecustomer service!

Facility is beautiful, well maintained and very clean. Receptionist is excellent…read more Received a bad massage. Person had a bad attitude and technique. She caused more pain than relaxation. Manicurist had a bad attitude.

I went to Mckenzie Denison for a basic highlight appointment. After the appointment my hair was…read morestreaky, orange, and yellow in the very front. pre appointment I had grown out highlights, so this was just a touch up. She apologized and admitted that it looked horrible and unblended. I went back for a dark toner over it as the multiple colors were not fixable and she was too lazy to fix it with anything else. She blamed me saying it was my fault and it would take a few appointments for my desired look. My desired look was simply a few highlights, yet I was given 10 different shades of orange. She even said she didn't notice how orange and unblended it was when I left the salon. She genuinely is the worst and most unprofessional stylist I've ever been to and seems to have no idea what she's doing or how to do hair. Do not go to her! Note: the last photo was my hair before Mckenzke damaged it and ruined the color

Had the absolute worst pedicure of my life there tonight. Got a foot bath in a salad bowl, and had…read moreto redo my toenails and fingernails when I got home because they were painted so sloppy.

Horrible massage experience. It wasn't a deep tissue massage for starters, the masseuse used hot…read morestones without asking, and he took long breaks between working on each area (I counted one as 34 seconds) which made me so uncomfortable and made me wonder what he was doing. He also breathed heavily the whole time and made a ton of noise moving the stool around. Was not relaxing at all, and I will not return.

My friend and I visited Simply Swank to celebrate my birthday. We both took a day off work and our…read moreday of fun included a Signature Spa Pedicure at Simply Swank. We are both long time clients of the salon and spa. I no longer get my hair styled there as my stylist opened her own salon, but will occasionally visit for spa pampering or product purchases. I would like to start my review by saying my Signature Spa Pedicure experience with Meagan was excellent. The service lasted 60 minutes as described and my feet looked and felt great! to her. However, my friend a long time and regular hair and spa client had a different experience. While she was happy with her pedicure, her service was approximately half the time. While finishing up her technician even made a point to explain to my friend that my technician was new therefore slower. Feeling confused and giving my friend's technician the benefit of the doubt we decided to inquire whether my friend was mistakenly booked for an Express Pedicure which is described as a 30 minute service. The main difference between the two is the length of time and a minor difference is you elect a scrub OR lotion. Both reception and the salon manager confirmed my friend received a Signature Spa Pedicure because she had all the listed services and also reiterated that my technician was new, therefore still learning and slower. I equate this to signing up for a 60 minute massage and it only lasting 30 minutes then told because it was full body it was in fact a 60 minute massage even though it lasted 30 minutes. This is upsetting for my friend essentially paid an extra $18 for one extra application and was left sitting half the time while I continued to get pampered. Also when reception checked out us out before we even approached the desk or asking how we'd like to pay. She debited both our credits on file even though my friend intended to treat for my birthday. While I planned on paying for my own service, but they shouldn't assume. Overall I would advise anyone seeking a pedicure to save yourself $18 and opt for an Express Pedicure and apply lotion yourself at the end. To Simply Swank treat your new stylists/trainees AND long time regular customers better.

The salon is beautiful and clean. Very friendly staff. I had a good experience but the longer I've…read moresat with it I unfortunately feel like I didn't get the best highlight service. The roots look as though they've been growing out for months right after my appointment. I don't get my hair done often so I might not have voiced my wants in the best way but I showed pictures and did not get what I asked for - I asked for lighter face framing pieces and medium brown all around with some subtle highlights, and got a full highlight and stark roots. I wish I wasn't disappointed but unfortunately I feel weird going out in public with these roots

From the owner: Full service salon. Hair, nails, massage, facials, waxing.read more

Omg! I wish we could make videos here. This place has to be what Heaven is like. It's so good. My…read moremassage therapist was so informative I believe her name was Kristy! The entire staff was accommodating and helpful. I will be back REAL soon with membership secured! If you've been thinking about trying this spa or you haven't been in a while... DO IT!

First, I must start off with how much I love Spa Walden. It's a hidden gem in Ohio. This review is…read moreONLY about the massage I had this past weekend. I signed up for a deep tissue massage with Chrissy. I'm in my late 40's and have had lots of massages in my life. This might have been the worst massage I've ever had. I signed up for a deep tissue and it was far from anything resembling a deep tissue massage. It got better then I asked to increase the pressure, but still pretty lack luster. Her presence was just average and after asking for focus areas, I was still tight and didn't even feel like I received a massage. It was a complete waste of $250. Do not recommend this masseuse at all. I never felt worse paying for a massage in my life.

On 5/31 I had 2 biopsies done. 2 days later they called to tell me some cells looked odd & that I…read moreshould make an appointment for further work. When I called the office back the front desk stated my chart said nothing of another appt needed. I requested a call back from the dermatologist who did the work. Days went by, with no return call. In the next 8 days, I left 4 entries on the website, & 4 voicemails to the office. requesting copies of my lab results. No one returned my calls & you can never actually speak to a live person. Is wasn't until I indicated I would be filing a formal complaint with the BBB & Inspector General, that I received a call. Alma, the office manager was apologetic & concerned that I did not get a call back. She called my family doctor & faxed a copy of my lab work. Due to lack of communication & poor customer service, I chose not to move forward with Apex. My 1st visit was awesome, & my last encounter, with Alma, for resolution, was terrific. Everything in between was bad. Having a live person to speak with, and someone who returns calls & someone who answers the website is MUCH needed here. You lost a customer just because you couldnt take 5 minutes to return my call.

I randomly googled dermatologists near me and Apex came up and I am so glad it did! The staff here…read moreare wonderful; they are all so prompt, polite, and helpful, and I didn't have to wait at all any of the times I had appointments which is such a plus at the doctor! I got laser surgery done on my nose with Dr. Polster and she is so warm and kind, and did such a good job explaining things to me and making sure I was comfortable. Plus she did a great job and the spot is all gone, and I am just overall so happy with my experience and results :) 10/10 would recommend!!!

I have had injections for 20+ years and never had as fabulous a result as I had with Amy at this…read moreclinic. She took a lot of time to understand my goals and was entirely professional and competent. Highly recommend! Elizabeth H.

I just got my first lazer treatments here! Beautiful clean office with the highest level of…read moreprofessionalism and a very knowledgeable staff. I felt so comfortable and trusting of the services I was getting. Thank you Sitara for everything! See you soon!

Morgan does such an amazing job! I've have multiple services and have been extremely happy with the…read moreresults. Plus her prices are very reasonable compared to others. Highly recommend!!!

I have seen Morgan Rae several times as has my daughter. We've gotten facials, spray tans and…read morewaxing. I have recommended several people, and everyone has been wonderfully satisfied. so glad she moved to the Cuyahoga falls area. We've also got some very good discount packages that she has for fundraisers and holiday specials. Be sure to check out her page on Facebook.

If you are looking for a salon that truly cares about their clients, this is it. And they know…read morehair and in particular take the time to know and understand their clients likes, needs and hair. A family member who is a long term client here recently underwent chemo resulting in some hair loss and hair thinning. She remains vulnerable to infection so an ordinary trip to the salon was out of the question. Her stylist first swung by her home and dropped off a catalog with wig options and then arranged to assess and cut her hair in a private room at the salon. Let's talk about that...hair loss for females is particularly trying and emotional. Her stylist was compassionate and comforting and worked meticulously to preserve her remaining hair while crafting a style that would be consistent with her taste and would require no hair drying while covering thinnest. She allowed family members into her small work space to provide emotional support while providing a steady stream of hair advice and encouragement. The style was cute and made the most of what she had. This kind hearted soul assured her that if she had more loss and needed it shorter, she could come back the next day or whenever. I am floored by this level of caring and compassion.

I have been coming here over 20 years! What can I say? When you find people you trust with your…read morehair you stick with them! Everyone is friendly, they sell great products, and they keep it real. If I want to try something new my stylist will talk it over with me first. My hair always looks amazing!