The front desk staff and nurses are wonderful. I paid $550 for a laser treatment on my face to…read moreaddress sun spots. I returned for a second appointment which was scheduled for a laser treatment on my neck and chest for sun spots. I did not want to pay an additional $750 for another treatment until I saw rests on my face. The laser treatment provided absolutely no improvement of the sun spots. Dr. Kooken stated she would touch up the spots if I proceeded with the laser treatment on my neck and chest. Dr. Kooken asked me how my recovery went. I told her there was no recovery. I did not experience any redness, swelling, or discomfort as discussed at the appointment. Dr. Kooken said that is very unusual. I am thinking the laser was set too low to provide any benefits. I also spoke with Maria, the practice manager, requesting a refund. I was told, "the bottom line is we are not refunding you".

Allied Dermatology was fantastic! They were able to get me in very quicky, and from the moment I…read morearrived, I felt cared for by the whole team. I have been to the Mentor and Landerbrook locations and have seen both Dr. Woodhouse and Dr. Moosally and they were very knowledgable and fantastic! They truly listened to my concerns and took their time with me, never making me feel rushed. I left feeling confident in their care and would highly recommend them to anyone in need of dermatology services!

I went here because I bought a Groupon & I'm so happy that I did! I had the most relaxing facial…read morewith Victoria K. She took her time, was very attentive and the products they use were great. They smelled amazing too. I will definitely be back. I highly recommend!

Jen, Jen, Jen! (and Kathy ) but my experiences here have mostly been with Jen. I drive 45 minutes…read moreto get here, why? They are professionals. The place is absolutely beautiful, clean, warm and inviting. The desk ladies are calm in the face of a storm (me!), organized and laser focused. Upstairs is for full on plastic surgery, downstairs is for non-invasive (laser hair, ultherapy, micro needling, cool sculpting, etc.) Jen is my girl, she and Kathy are incredibly knowledgeable, professional and HONEST. This place is pricey so it is best to sign up for emails to get notifications on upcoming specials. I highly recommend Docere.

Excellent new med spa with outstanding service! I had the hydrafacial with Desire and Dysport by…read moreReannine. What made this experience better than other places I've visited is that Desire would massage parts of my body during the hydrafacial when there would be downtime, like when the mask was on my face. Also, Reannine gave me a map of where she injected my face so I would know how much she used and where. This transparency makes this place even more trustworthy. I'll definitely be back when I'm in town.

From the owner: At ReLux Medical Spa, LLC, we specialize in anti-aging treatments that are tailored to each…read moreclient’s individualized needs. We offer the highest quality cosmetic treatments such as Botox/Dysport, Sculptra, Filler, Threads, and PRF/PRF Gel. Alongside our cosmetic treatments, we offer skin care health by using the industry’s top Medical-Grade Skincare, Organic Skincare, Chemical Peels, and the Patented Vortex Technology of the HydraFacial.

Genevieve is great! She is very knowledgeable! I first came here in 2016 in their Rocky River…read morelocation. I love their new Westlake location. They offer a variety of services and I highly recommend laser hair removal to everyone.

Genevieve is patient, genuine, and honest while delivering outstanding care. She is an educator at…read morethe chair-side and also nationally to other clinicians, and it shows! I feel confident when I am in her chair because she explains everything step by step. She never tries to 'upsell' you on anything. She goes out of her way to make every patient feel comfortable and understood.

I purchased a Groupon on July 8, 2025, and used it at this medspa on July 18, 2025. The filler…read moreservice I received was botched and left me with results I was very unhappy with. I contacted the doctor on July 31, 2025 with my concerns, and instead of offering a proper resolution or refund, I was told they would not refund me under any circumstances. Their only solution was to dissolve and redo my fillers at full price, which is unacceptable, I should not have to pay again to fix a problem they created. I disputed the charges with my bank in August, submitted all supporting documents, and was still denied. I am extremely dissatisfied with how this business handled the situation. Consumers deserve to know that if something goes wrong here, you will be left to pay out of pocket with no accountability from the provider! I plan on escalating it further than just bank disputes and reviews.

I highly recommend Summit. I read some negative reviews which I am going to disagree with. I…read morethought the desk staff were really professional and helpful in getting me checked in. Rachel was great with the facial Injecions injections I got. She took her time and used her hands to physically mold the product a bit. The end results were really great. I will be back! UPDATE: Came back from second visit and Rachel was once again amazing!

I cant thank Dr. Orafu and her team enough for helping to restore my face and making vast…read moreimprovements to both my skin health and overall appearance. When I first came to Dr. Orafu's office, my face looked like it was soaked in a vat of bourbon, left hanging out in a smokehouse and then ran over with a car - it was bad. But due to Dr. Orafu and her team's care and consultation, they made tremendous strides in knocking off a few year's worth of wrinkles, fine lines and rings under my eyes. I would recommend her to anyone.

Love, love Dr. Orafu! Their Mona Lisa gave me life! I've been through radiation and chemotherapy…read moreand have had a lot of residual side effects. My oncologist recommended I try the Mona Lisa to help with vaginal dryness and I noticed results after the first session! I've completed all the sessions and I swear my vaginal dryness is gone and my husband is sooooo happy and so am I. Thanks so much Dr. Orafu! Plus your staff is AWESOME

Came in for a touch-up after Quatar did an amazing job last year doing my laser hair removals. I…read morehad Katherine today who was also absolutely fantastic! She thoroughly explained the laser settings to my inquiring mind, went over all of the health history forms and other signatures since the spa had changed hands in the last year, and was a consummate professional. She is clearly an expert and the treatment was so quick and nearly painless. So glad I chose to come back to Skin Deep for my touch ups!

Loved my experience. Celina (Front Desk Manager) was very welcoming and professional. Katherine,…read morewas awesome. She took her time explaining everything step by step. Such a great Spa and loved their energy. Will be back and thank you for the wonderful experience!

I have had injections for 20+ years and never had as fabulous a result as I had with Amy at this…read moreclinic. She took a lot of time to understand my goals and was entirely professional and competent. Highly recommend! Elizabeth H.

I just got my first lazer treatments here! Beautiful clean office with the highest level of…read moreprofessionalism and a very knowledgeable staff. I felt so comfortable and trusting of the services I was getting. Thank you Sitara for everything! See you soon!