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THE SPA AT SPRINGFIELD

4.1 (19 reviews)
PriceySkin Care
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By appointment only

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Review Highlights - THE SPA AT SPRINGFIELD

Cynthia also has done several different micro peels that always work and I see my skin improving, almost like it's healing.

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Spavia Strongsville - spavia day spa's offer the perfect environment for relaxation, healing and pampering.

Spavia Strongsville

4.0(31 reviews)
2.2 mi

Very unfortunate experience for my husband. I'm grateful that I did not have the same experience…read morewhen we visited this Spavia. Due to the nature of what happened at Spavia in Strongsville, Ohio, my husband does not wish to revisit the details and asked that I write this review on his behalf. At first, the owners/managers of this establishment seemed genuinely concerned. They even asked that he send his experience to them in writing, since he was too upset to express it in person at the time. We were hopeful and did so--almost a month ago--but to date, we've received no reply from them. Regarding, his experience. We had hoped to write an updated, more positive review based on their stated desire to "make it right." Sadly, we cannot. Below is the review sent to the owners/managers about a month ago. Please read on and judge for yourselves. My husband and I had our first visit to Spavia last month in Dublin, Ohio, where he received an outstanding salt stone massage. Since we live in Cleveland, he was looking forward to having a similar experience at the Spavia in Strongsville. Unfortunately, this visit was the complete opposite -- truly awful for him. Based on his provider, Ashley's reviews, it's clear his experience with her, wasn't due to her lack of skill or knowledge, but rather her lack of enthusiasm and unwillingness to perform the service with care. Making his 60 minutes session grueling and very uncomfortable. Far below Spavia's standards. From an excessively long and overly oily scalp effleurage "rub." It could hardly be called a scalp "massage." To the poor use of the stones, it was absolutely apparent that Ashley performed the "whole" service begrudgingly. After spending over $200, including tip, my husband left feeling stressed instead of relaxed. Maybe she was having an off day, but for an establishment like Spavia -- especially at this price point -- the service was totally uncomfortable & unacceptable. To say the least. I'm writing this review on his behalf, as it was such a disappointing and demeaning experience that he prefers not to relive it. To their credit, the managers immediately expressed concern and offered to "make things right." Since he was unable to explain his level of disappointment at that time, the managers advised him to write this review. Which we sincerely appreciate. We only wish the experience itself had reflected the high standard Spavia is known for.

I've never had a facial before and I'm unimpressed..my skin looks the same, feels the same, I don't…read moresee or feel any difference.

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Spavia Strongsville - Bridal Parties? Girl's Day? A Mother/Daughter outing? spavia day spa offers relaxation and rejuvenation for all!

Bridal Parties? Girl's Day? A Mother/Daughter outing? spavia day spa offers relaxation and rejuvenation for all!

Spavia Strongsville - Dreamy, relaxing and soothing! spavia's couples massages delivers a healing massage and so much more!...

Dreamy, relaxing and soothing! spavia's couples massages delivers a healing massage and so much more!...

Spavia Strongsville - Balance, healing and rejuvenation. Schedule your spavia day spa experience today!

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Balance, healing and rejuvenation. Schedule your spavia day spa experience today!

VIO Med Spa - Wedding glow-up by Melody

VIO Med Spa

3.5(11 reviews)
2.1 mi

I went to Vio Med Spa to get my first Hydrafacial because I've been wanting to do it for awhile…read more I've been waiting for a good time to get it because they are a little pricey, but they posted an ad on instagram that they had a few spots to get a hydrafacial for about $170. When I first walked in, the receptionist and the aesthetician, Meg, that was doing my facial were waiting at the front desk for me. They were really friendly, and Meg walked me to my room. She asked a lot of good questions and gave me a lot of good tips and reminders about my skin. During the facial, Meg was extremely sweet and we got to know each other a little. The facial felt really good and she also dermaplaned my skin to get rid of all the dead skin. I've always heard that hydrafacials were the best way to keep up with younger looking skin if you get them regularily starting in your 20s so I definitely would recommend if you are looking for a great place to get any type of facial. Also, Meg was absolutely amazing!

I had been a customer going 3/4 times a year along with a few of my friends. Didn't miss any…read moreappointments. Even did their stupid Vio spa member program a few times. Anyway I made an appointment yesterday afternoon. The person had plenty of open appointments so wasn't like I took up a spot otherwise would be filled. My sister had unexpectedly had emergency surgery and I called this morning to reschedule so I could be with her. They told me that their "cancellation fee" is actually more a "rescheduling fee" . They said they would not apply the $50 to a rescheduled visit I would just be out the money. No exception. I explained I was a regular client and had something unexpected arise . They did not care. I said fine I would go to not lose the $50 but would get like 1 unit of something and never be back and make sure all my friends knew what happened as well. The woman got an attitude said I was making "threats" and said she would not allow me to go in and do the minimum. and in fact I would now have a $300 minimum if I kept the appointment. There was no minimum before so apparently this manager was just making up policies in the fly to rip me off. So out $50 or out $300 and miss out on being with my sister. So shady and nasty. Thievery really. I just made it yesterday afternoon so it's not like I even had time for a 24 hour notice. What the heck is that? Inflexible policies like that lose customers. It becomes apparent they are just trying to get as much money as they can from you and couldn't care less about being fair. No wonder they have such bad reviews in line and high staff turnover. Avoid this place friends. No compassion. They just want to rip you off anyway they can. Sad. American greed knows no bounds. Look forward to the day they cki

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VIO Med Spa
VIO Med Spa
VIO Med Spa

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THE SPA AT SPRINGFIELD - skincare - Updated May 2026

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