1. Revital Med Spa

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Westlake, OH

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Revital Med Spa

5.0 (7 reviews)
Open • 8:30 am - 7:00 pm

Services - Revital Med Spa

Laser hair removal

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7 years ago

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2 years ago

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6 years ago

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6 years ago

Had a fantastic experience!! Highly recommend Dr. L and her team. Super educated and friendly!!

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6 years ago

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Associates in Dermatology

Associates in Dermatology

2.8(32 reviews)
3.0 mi

So, this review isn't about how I visited Associates in Dermatology for some Botox, although I wish…read moreit were. Wrinkles and aging, sigh. One day. This visit was prompted by the fact that I read an article the other day about a young girl (26-years-old to be exact) that had died of melanoma. The cancer had gone undiagnosed since she was a teen. Number one, I was freaked that cancer could be around that long undetected, and two, I was freaked because like the girl in the story, I had spent many hours during high school and throughout college in tanning booths trying to get that bronze goddess glow . After reading that article, I started googling for Dermatologists in Westlake. I went through the website and read the doctor bios and decided it was close to home and everyone looked friendly and unintimidating. I called the office to make an appointment for a "mole check" and was asked if I had a specific doctor in mind. I requested a female doctor and was offered dates/times for each. Each of the doctors have certain days in each location (Westlake, Lorain, and Middleburg Heights). Even though I called on a Friday afternoon, I was offered an appointment the very next week - super quick. Since I was going to be out of town, I made an appointment with Dr. Styron for two weeks out instead. I was told to bring my insurance card as well as a photo ID. In the days leading up to my appointment, I was nervous. Having only been to a dermatologist one other time in my life (& not for a mole check), I wasn't sure what to expect. I was also freaked at the possibility that years of tanning had left me with a deadly disease, that I didn't even know I had. I googled "what to expect" to assuage my fears, get a general idea of how the appointment would go, and what to expect if some abnormalities were found. I was still nervous but felt better. Fast forward to my appointment today. I arrived a bit early (my appointment was at 9:10am, I got there at 8:45ish) to give them a copy of my insurance card, sign the privacy forms, and fill out the health history questionnaire. For the Westlake location - park in the back! The entrance to the doctor's office is immediately to the left as you enter the building's rear doors, you cannot miss it. Once inside, there were a few people in the waiting room - which was pretty large and complete with televisions for the patients as they wait. I was disappointed because I was not immediately greeted, or greeted even withing a few minutes - I kinda just stood there waiting for the three people behind the desk to finally finish with the individual at the counter. I don't know if it's years of ingrained customer service in me, but even a "hi, we'll be right with you" would make everything better. If it wasn't bad enough it seemed as if they were all purposely avoiding eye contact with me. I guess I know how that is though. Once they did greet me, I was given some forms to sign (basically that say yes they gave me the privacy documents and yes I understand I'm financially liable for this visit) and then I filled out the medical history form. Within less than ten minutes, I was called back to the exam room. On my trip back to the exam room, I passed what seemed to be a nurses station and then two additional waiting rooms, almost completely filled with people. I wasn't exactly sure what these folks were waiting for, perhaps it was the other doctors. Once in the room the nurse asked if I had specific moles I wanted looked at and where they were. She wrote that down, asked about the vitamins/supplements I was taking and then handed me a gown, told me to undress (leaving underwear on), and that the doctor would be in for a full body mole check shortly. Once changed, I felt a little awkward, I mean - who actually LIKES those gowns that open in the back?! So, I just sat on the examination chair to wait. Within a couple minutes, there was a knock at the door (love that they knock to make sure you're decent!) and Dr. Styron came in to introduce herself. I completely felt at ease with both Dr. Styron and the nurse who originally spoke with me. Dr. Styron was very pleasant, unintimidating, and answered all of my questions (even though I had a ton). The exam itself is short and not as awkward as someone might think. Modesty kind of gets thrown out the window at the doctor's office - but this wasn't bad, just moving from one body part to the next. If you need moles removed, its quick and virtually painless. In most cases the area is numbed and moles are sliced off with a scalpel, which just sounds scarier than it really is. Results are given to patients within 10 to 14 business days, good or bad. Fingers crossed for no skin cancers! Thanks very much, Associates in Dermatology and Dr. Styron for being fabulous! And do note, on their Yelp profile it says, "all of the physicians are trained in cosmetic dermatology " - I'll be back for some Botox... in a couple years!

Before scheduling a surgical excision or relying on billing accuracy at this practice, I strongly…read moreurge patients to get a second opinion and verify every clinical note and ledger charge against laboratory findings. After dealing with long-term complications following a scalp procedure performed by Valerie Dailey, PA-C, I reviewed my complete medical records and uncovered significant contradictions across the clinic's own documentation:Surgical Charting vs. Billing: On September 16, 2021, Valerie Dailey excised a lesion on my scalp, noting in my operative record: "Minimal contents after excision and no significant cyst nor lipoma was found". Despite finding no cyst, the practice billed insurance for code 11422 (Excision of a Cyst) and collected my out-of-pocket payment. Contradictory Pathology: The clinic's internal surgical pathology report by Dr. Karen Turgeon explicitly concluded: "Evidence of a cyst is not seen" and "Evidence of a cyst is not appreciated". The tissue showed only fibroadipose tissue, chronic dermal inflammation, and necrosis. Inconsistent Diagnoses in Chart Notes: At my suture removal on October 15, 2021, the provider charted that pathology showed a "Lipoma"--directly conflicting with Dr. Turgeon's report. Eight months later, on May 5, 2022, she documented a plan for a "reoccurring cyst" under code L72.11 while simultaneously leaving the "Lipoma" entry in the same note. Delayed Subjective Additions: On that May 5, 2022 visit--eight months post-procedure--a note was added suggesting light sedation because the patient "had difficulty lying still". This directly contradicts the original operative note written on the day of surgery, which recorded "Complications: none" and documented my demeanor as "pleasant". Actual Diagnosis & Reconstructive Surgeries: A subsequent evaluation and pathology by a plastic surgeon revealed the underlying issue was actually a bone osteoma, which left mature scar tissue and permanent scarring alopecia. Treating the resulting scalp trauma required multiple corrective procedures and thousands of dollars with hair restoration specialist Dr. Haber. Financial Impact: My patient ledger confirms an out-of-pocket total of $338.22 for an excision and tissue pathology billed for a cyst that the laboratory confirmed was never present. When I formally reached out in writing to management and Jasmine Pagan with these exact dates, ledger lines, and laboratory findings attached, the office sent the following response:"Valerie and her staff have a full day of patients, and they will not be available. I'm not sure what type of billing and medical discrepancies you want to discuss, but there was nothing incorrect about the documentation in your medical record."Dismissing documented discrepancies when their own pathology report confirms no cyst was found--while simultaneously billing for cyst excision and alternating between lipoma and recurring cyst diagnoses--demonstrates a complete lack of administrative accountability. I am sharing my documented experience so prospective patients can protect their records, finances, and care.

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Associates in Dermatology
Associates in Dermatology
Associates in Dermatology

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Revital Med Spa - medicalspa - Updated October 2026

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