I've been going to Victoria for years for microblading, laser hair removal, and electrolysis, and she is truly the best! She's incredibly professional, knowledgeable, and detail-oriented, and she always takes the time to make sure you're comfortable and happy with your results. Her studio is spotless, modern, and very welcoming, and her team is just as kind and professional -- they make every visit a great experience from start to finish. It's also super easy to book appointments online, which makes scheduling so convenient. As someone with PCOS, finding someone who truly understands and helps me manage symptoms at an affordable price made such a difference for me. and She always approaches everything with compassion and care. I can't recommend Victoria and her team enough -- they make you feel comfortable, confident, and cared for every single time! read more

What a horrible place. I went for an appt. The staff spoke so rudely. I felt like my appt was rushed and she cut it short and even said so. The girl was like "oh we are running late" it won't matter if we stop now. Like no. This is expensive. Let's finish. Apparently we couldn't because she had a date and needed to change. read more

Terrible place choose one of the other hundreds and save your money/time, Took my momma here for a relaxing day instead staff was so rude and entitled. Felt very unwelcome and i paid double compared to everywhere else. There was a very gross smell in the whole building as well. Normally recommend my clients to try places i love, now ill be warning them. Do better and be kind. read more

I don't normally write reviews however I'm so disappointed in CMS I felt I had to. I've been coming for over a year and I'm not sure what happened but the integrity of the business is terrible now. A new aesthetician again, what is this 4 now! And they aren't getting better.The min they know your skin, they get someone new. That doesn't show confidence in their business to me. No one talks to you about what is best for your look you want, its whatever your money buys they do. Even when you ask, you never get a straight answer. This your line of work, not mine! I'm also tired of calling and having to get a call back to schedule. I do not feel like a valued client there. Sadly I'm going to go elsewhere. read more

Decided to have lazer treatment on my face. Was the best decision. Everyone was friendly, helpful and reassuring. They were professional and knowledgeable about the procedure and explained everything that was going on. If there is any thing your are thinking of having done, don't hesitate to contact them. read more

I always look forward going to my appointments! These girls are always welcoming, cheerful, knowledgeable and professional! Highly recommend! :) read more

Victoria and her staff have made me feel comfortable from the beginning. They are very professional and they are upfront about their prices, the process, how to achieve the results you want, and the machines they use. Btw, they have the best laser hair removal machine, I've tried others in the past! They have recently reopened after the Covid shutdowns and I was so impressed with their facility. They have stations for patients to wait separately throughout the building with sanitizer, Clorox cleaning supplies, paper towels, a thermometer, and a UV light in those areas. However, I was the only patient in the building at the time. They have done a good job of spacing out appointments. Michelle wore a mask and gloves the entire time and made sure I was comfortable. She was also (and always is) SO thorough! Thanks Victoria and Michelle for a great experience! read more

I have had problems with hair growth for years, particularly on my chin. The hairs were numerous and coarse and I would find myself plucking most days, which ended up causing bruising and hyperpigmentation since I would not let the area heal. I've gotten laser and electrolysis done previously, and have gotten lackluster results before (2 electrolysis, 1 laser) despite going for months of treatment. While there may have been some temporary reduction it was never significant enough to prevent my plucking (I know you shouldn't but it's hard when there's such coarse thick hair on your face) and consequent hyperpigmentation. I found Victoria through yelp as my boyfriend encouraged me to try electrolysis again. On my first appointment Victoria explained that she thought I would have an excellent result from the Soprano laser, but being stubborn and dedicated to the idea of permanent hair removal I opted for electrolysis, which she accepted very gracefully and we spent a few sessions doing that. She's very patient and does extremely diligent work. There may have been some improvement with electrolysis but it's difficult to tell after a handful of sessions as there always appears to be new follicles that grow in. I felt very comfortable with her and through our sessions I learned more about the SopranoIce technology and how few sessions were needed to see a result. I decided to laser my legs and was blown away by the hair reduction even on the first treatment. Because of those results and the lengthy time to do electrolysis on the chin (at least 1 if not 2 hours, and it was painful doing one hair at a time, I had a lot of hair), I suggested doing Victoria's original recommendation and doing laser on my chin. It's definitely not painless, but I will take the 15s of intense pain (cut in parts, she lets me take breathing breaks whenever I ask) (also the face is definitely much worse than the legs; I barely feel it on my legs), and the results are absolutely phenomenal. I've had 4 sessions on my legs, and can wear skirts or shorts at will. With the 3 sessions on my face, the hair on my chin is virtually gone, just some strays. And because there's no hair, there's nothing for me to pluck and the hyperpigmentation has nearly completely resolved. Because I used to wear so much concealer on my chin (and never could color match perfectly), I used to need to put on a whole face of foundation; but now I don't mind going to work without a stitch of makeup on because the hyperpigmentation is virtually gone and I don't need to cover up hair growth. I probably should have taken Victoria's advice to begin with, but she let me go at my own pace, was never pushy, and has always been professional. I refuse to go to anyone else now because she's the only one who gave me results. read more

I've been doing electrolysis and hair laser for a year now at CBV under the magical hands of Michelle. I am super super happy with the results!!! I had thick and abundant hair in the chin and lips area and now is all gone. I recently started doing laser on my legs and wow! I don't know why I waited so long to do this; I love it! Thank you Michelle!!! read more

I had my eyebrows microbladed by Victoria and I absolutely love them! I wanted something natural-looking, while still fuller, and I honestly cannot tell the difference between my actual brows and the microblading. She does an amazing job, in addition to being friendly, professional, and knowledgeable. I was so happy with my service that I also tried laser hair removal for the first time here. I just had it done yesterday, so a bit early to go on about the results - but the experience was excellent! Not painful, and Michelle was also friendly and knowledgeable. I recognized she adjusted her pacing accordingly to make sure I was comfortable during the service, and that goes a long way. I look forward to my next session! Thanks to Victoria and her team, I'm on my way to a stress-free and easy morning routine! :) read more

I had a consultation with Michelle. I must say that she was not very welcoming. The consultation was rushed as if she was not interested in explaining the electrolysis process with me or anything to me honest. It seemed as if she was trying to deter me with pricing and also by telling me how ineffective and painful the machine is. She did not read my information form and never asked me questions about any information on my form. I will continue to get laser treatments at the location I have been going to for years, where they are very pleasant, professional, and informative. I just wanted a more permanent solution for my hair growth. read more

I highly highly recommend this place. I have had only one treatment done so far and I def see the difference. I previously had a bad experience with laser hair removal a few years ago and was very skeptical about trying it again. Victoria is very knowledgeable and will help guide you in making the best choice. read more

I have been going to Victoria for a little bit over a year now. Started seeing her for electrolysis and have tried her other offerings as they became available like laser hair removal. She is the only one in the Cleveland area to offer soprano ice laser which is the latest laser technology and is a breeze compared to the other lasers. If you had laser you know how bad it hurts, I could take a nap during this laser session that's how painless it is. Just recently tried microblading for my eyebrows. I love my new eyebrows, while mine didn't require much filling it is great to not have to touch up every day. Permanent eyeliner is next!! Victoria is super patient and such a perfectionist, I recommend her to everyone I talk to. read more

Confidence Med Spa - Here's a snap of my microblading results at the top. Love the natural look! - Permanent Makeup Near Me - Lakewood, Ohio

Getting my neck done by Victoria was one of the best decisions that I've made this decade. After only a few sessions I only have to shave my neck once per month. It was super fast, totally worth the investment and painless. No more shaving, razor bumps or razor of the month. Get it...you'll be glad you did it. read more

I had a great experience getting my eyebrows done. I got a powder brow which took 2 sessions over a 6 week time frame. Victoria explained the healing process thoroughly so I knew what to expect. They healed great and I love the final result! It did hurt, but I don't take to the topical numbing unfortunately! For most people it should not hurt much. It was still worth it for me though. I just wake up and go and don't do much else to my brows except brush them. I was previously self conscious about them since I over plucked as a teen. Now I love my brows. Victoria is a pro and I trust her professional opinion! read more

the worst SAM ever do NOT even think about going there bad customer services way costly $$$$$$$ and unprofessional appointment cancellation per the owner Victoria with no notifications based on her mood on the same day with short notice paid way more than other spas and had the infection due to their lack of cleaning and the use of used instruments read more

I have been going to Victoria for electrolysis for several months now, and thrilled with the results. I have gone to other, less skilled electrolysis technicians before. Victoria's skills are leagues above them. She is quick, extremely efficient and thorough. She is a perfectionist - she is not satisfied until you are. She explains the process. Her demeanor is professional, yet endearingly personal. Her workplace is pristine and comfortable. The condition she is treating (post menopausal facial hair) is embarrassing and socially crippling. I feel like Victoria is turning back the years for me, giving me back some of the confidence I had when I was young. I wish i had found Victoria years ago. Microblading next! (Ironic, how menopause rearranges one's facial hair so inconveniently. Thank god Victoria can solve those problems.) You can't go wrong with Confidence by Victoria. read more

Victoria is the most professional, personable and talented person I've come across in professional beauty services. She's extremely great at what she does and I've continued purchasing more packages, as her results are phenomenal. One of the best things is that her communication skills are great. She's always a quick text away and has moved her schedule for the "SOS I have a function this weekend" text. I would recommend her to anyone. Heck, I gave away my gift card to another professional because now I won't go to anyone but Victoria! read more

I did a lot of research on laser hair removal and electrolysis. I visited about 5 or 6 different places. Once I met Victoria the decision was made. She's personable, knowledgeable, honest and extremely budget conscious. I've had 2 laser treatments and 3 electrolysis so far and am blown away by the results. Let's face it if you are reading these reviews it's because you have unwanted hair; let her help you get rid of it. From my research she's spot on with pricing and even comes in below some competitors. I've had Michelle work on me as well and she is equally qualified and just as friendly to work with. I'm so excited for the end result and can't wait to start on my next problem area. read more

Amazing! Victoria is a fabulous esthetician and made me feel comfortable from the first time I met her. She has been treating me for over a year for electrolysis, laser treatments and micro blading. Her office is extremely clean and comforting. She has the latest technology and her procedures are painless. She is very concerned on how she is making you feel. Her prices are the best in town and she educates herself on the latest practices. I highly recommend checking out Victoria's services! read more

I live in Downtown Cleveland and I work from 9-6 pm on the weekdays. This place is in downtown and is open till 9 pm in the evening, which is why I chose this place despite the lack of reviews ( there was only one yelp review). I tried calling the number listed on yelp, seven to eight times, it did not ring. There wasn't even a voice mail facility attached to this number. I was crazy enough to pay a visit to this place and I found out that the address listed here is the address of Victoria's private condo. This place is not even a proper facility with all the equipments and other facilities required to set up a laser hair removal service. I would advise all the people reading this review to think twice before visiting this place. read more

Victoria is awesome! I've been coming to her for a few weeks now and am already seeing results! She is great at what she does and super diligent. She really makes me feel like I'm in good hands. To top it off she's super funny and makes the time fly by. read more

Victoria was recommended by a well-known Dermatology clinic off Chagrin Blvd for Electrolysis. I didn't take their advice and decided to go to someone on the eastside closer to home. After a few months, I was not seeing any results so I finally went to see Victoria. I also had microblading done to my eyebrows and "WOW" I look and feel 10 years younger. EVERYONE, the little longer drive, she's worth it! Any hesitations? Don't put off any longer, her work is awesome! Victoria is the best in her field. She takes pride in her work and it shows. read more