I went here because I bought a Groupon & I'm so happy that I did! I had the most relaxing facial…read morewith Victoria K. She took her time, was very attentive and the products they use were great. They smelled amazing too. I will definitely be back. I highly recommend!

Jen, Jen, Jen! (and Kathy ) but my experiences here have mostly been with Jen. I drive 45 minutes…read moreto get here, why? They are professionals. The place is absolutely beautiful, clean, warm and inviting. The desk ladies are calm in the face of a storm (me!), organized and laser focused. Upstairs is for full on plastic surgery, downstairs is for non-invasive (laser hair, ultherapy, micro needling, cool sculpting, etc.) Jen is my girl, she and Kathy are incredibly knowledgeable, professional and HONEST. This place is pricey so it is best to sign up for emails to get notifications on upcoming specials. I highly recommend Docere.

Very unfortunate experience for my husband. I'm grateful that I did not have the same experience…read morewhen we visited this Spavia. Due to the nature of what happened at Spavia in Strongsville, Ohio, my husband does not wish to revisit the details and asked that I write this review on his behalf. At first, the owners/managers of this establishment seemed genuinely concerned. They even asked that he send his experience to them in writing, since he was too upset to express it in person at the time. We were hopeful and did so--almost a month ago--but to date, we've received no reply from them. Regarding, his experience. We had hoped to write an updated, more positive review based on their stated desire to "make it right." Sadly, we cannot. Below is the review sent to the owners/managers about a month ago. Please read on and judge for yourselves. My husband and I had our first visit to Spavia last month in Dublin, Ohio, where he received an outstanding salt stone massage. Since we live in Cleveland, he was looking forward to having a similar experience at the Spavia in Strongsville. Unfortunately, this visit was the complete opposite -- truly awful for him. Based on his provider, Ashley's reviews, it's clear his experience with her, wasn't due to her lack of skill or knowledge, but rather her lack of enthusiasm and unwillingness to perform the service with care. Making his 60 minutes session grueling and very uncomfortable. Far below Spavia's standards. From an excessively long and overly oily scalp effleurage "rub." It could hardly be called a scalp "massage." To the poor use of the stones, it was absolutely apparent that Ashley performed the "whole" service begrudgingly. After spending over $200, including tip, my husband left feeling stressed instead of relaxed. Maybe she was having an off day, but for an establishment like Spavia -- especially at this price point -- the service was totally uncomfortable & unacceptable. To say the least. I'm writing this review on his behalf, as it was such a disappointing and demeaning experience that he prefers not to relive it. To their credit, the managers immediately expressed concern and offered to "make things right." Since he was unable to explain his level of disappointment at that time, the managers advised him to write this review. Which we sincerely appreciate. We only wish the experience itself had reflected the high standard Spavia is known for.

I've never had a facial before and I'm unimpressed..my skin looks the same, feels the same, I don't…read moresee or feel any difference.

I went to Vio Med Spa to get my first Hydrafacial because I've been wanting to do it for awhile…read more I've been waiting for a good time to get it because they are a little pricey, but they posted an ad on instagram that they had a few spots to get a hydrafacial for about $170. When I first walked in, the receptionist and the aesthetician, Meg, that was doing my facial were waiting at the front desk for me. They were really friendly, and Meg walked me to my room. She asked a lot of good questions and gave me a lot of good tips and reminders about my skin. During the facial, Meg was extremely sweet and we got to know each other a little. The facial felt really good and she also dermaplaned my skin to get rid of all the dead skin. I've always heard that hydrafacials were the best way to keep up with younger looking skin if you get them regularily starting in your 20s so I definitely would recommend if you are looking for a great place to get any type of facial. Also, Meg was absolutely amazing!

I had been a customer going 3/4 times a year along with a few of my friends. Didn't miss any…read moreappointments. Even did their stupid Vio spa member program a few times. Anyway I made an appointment yesterday afternoon. The person had plenty of open appointments so wasn't like I took up a spot otherwise would be filled. My sister had unexpectedly had emergency surgery and I called this morning to reschedule so I could be with her. They told me that their "cancellation fee" is actually more a "rescheduling fee" . They said they would not apply the $50 to a rescheduled visit I would just be out the money. No exception. I explained I was a regular client and had something unexpected arise . They did not care. I said fine I would go to not lose the $50 but would get like 1 unit of something and never be back and make sure all my friends knew what happened as well. The woman got an attitude said I was making "threats" and said she would not allow me to go in and do the minimum. and in fact I would now have a $300 minimum if I kept the appointment. There was no minimum before so apparently this manager was just making up policies in the fly to rip me off. So out $50 or out $300 and miss out on being with my sister. So shady and nasty. Thievery really. I just made it yesterday afternoon so it's not like I even had time for a 24 hour notice. What the heck is that? Inflexible policies like that lose customers. It becomes apparent they are just trying to get as much money as they can from you and couldn't care less about being fair. No wonder they have such bad reviews in line and high staff turnover. Avoid this place friends. No compassion. They just want to rip you off anyway they can. Sad. American greed knows no bounds. Look forward to the day they cki

'Tis the season to glam up for the holidays. Call Lauren at The Spa of Springfield and she will…read moreschedule a full day of indulgent pampering just for you...The Grand Spa Experience! I spent the day there with my daughter sharing one luxurious treatment after another. A facial by Jessica A, and my skin was glowing! Erin, the massage therapist, left us feeling lighter than air! Sandy cut and styled my hair, and honestly, it has never looked better! We also had pedicures, manicures and our make-up done too! We were served a delicious lunch halfway through and a couple glasses of wine throughout the day. We shared lots of laughs, great conversations and when our experience was complete, we left sparkling from head to toe! I love this place and would absolutely recommend it!

I am in town from Scottsdale AZ and have had facials from the best salons around the world and the…read morefacial and dermaplane I received with Pheobe was the best I have received hands down. She is so educated on skincare and taught me so much. She also had me integrate products into my existing skincare routine. I left looking like a teenager. Thank you Spa and Pheobe.

Came in for a touch-up after Quatar did an amazing job last year doing my laser hair removals. I…read morehad Katherine today who was also absolutely fantastic! She thoroughly explained the laser settings to my inquiring mind, went over all of the health history forms and other signatures since the spa had changed hands in the last year, and was a consummate professional. She is clearly an expert and the treatment was so quick and nearly painless. So glad I chose to come back to Skin Deep for my touch ups!

Loved my experience. Celina (Front Desk Manager) was very welcoming and professional. Katherine,…read morewas awesome. She took her time explaining everything step by step. Such a great Spa and loved their energy. Will be back and thank you for the wonderful experience!

Tina was an excellent masseuse. She had such good technique, also was kind & comforting. Would…read moreabsolutely recommend.

Massage Heights has not only helped alleviate my physical tension but has also become an essential…read morepart of my wellness routine. Over the past year, I've had the privilege of experiencing a variety of massage therapists at Massage Heights, and I can honestly say that each session has been a step towards better health and well-being. In total, I've seen three amazing therapists, each bringing their own unique approach and expertise. James was my first therapist at Massage Heights, and my experience with him set a high standard for the rest of the year. He was incredible at explaining the causes of the knots in my back, taking the time to provide a clear, knowledgeable explanation--only after I asked, of course, as he wasn't one to go off on tangents. His focus was always on the specific area of concern, and I came to him with one knot in particular that had been bothering me for ages. James worked his magic and got rid of it during our 60-minute session. His techniques were spot on, delivering that perfect balance of intensity that made the discomfort feel "good." It hurt, yes, but in the best possible way, and I left feeling light and relieved. Next, I had the pleasure of seeing Michelle, who quickly became a favorite of mine. She is a total sweetheart, and every time I booked with her, I knew I was in for a relaxing and rejuvenating experience. Michelle has a wonderful ability to use her techniques to refresh and reinvigorate. Each session left me feeling like a new person, and I always looked forward to her soothing touch and expert pressure. Her consistent ability to address my tension points while making me feel calm and relaxed made her an ideal therapist for stress relief. However, Michelle's charm wasn't lost on my husband, who eventually started joining me at Massage Heights. After hearing me rave about Michelle, he decided to see her as well--and he was equally impressed by her care and expertise. For the past six months, I've been seeing Cali, and I cannot speak highly enough of her skills. She may be small in stature, but don't let that fool you -- she's mighty! She has a deep understanding of body mechanics and is able to apply just the right amount of pressure to release tight muscles and relieve tension. I appreciate how she checks in with me both before and after each session, ensuring that she's addressing my needs and adjusting techniques based on how my body is feeling. Cali has truly made a lasting impact on my physical health, and I look forward to each session with her. Along with massage therapy, I've also had the pleasure of experiencing custom facials by Shannon. She is another gem at Massage Heights, and I've always left feeling pampered and refreshed. Shannon takes the time to assess my skin's needs and tailors the facial products to suit its condition at the time. Whether it's hydrating treatments, exfoliating masks, or soothing serums, she always leaves me with glowing, hydrated skin. Each facial feels personalized and luxurious, and I always walk out of the treatment room feeling like I've given my skin the best care possible. In conclusion, my year-long journey with Massage Heights has been nothing short of exceptional. From James' expertise in addressing my chronic knots to Michelle's deep and rejuvenating techniques and Cali's therapeutic touch, I've found a team of professionals who genuinely care about my well-being.

Overpriced services for less than desired results. I saw Tessa for root tough up, hilites and cut…read more Hair is fried and grays were not even covered. Her response to me canceling a future appointment because of how damaged my hair is was not what I expected from that of a professional.

I was a first time customer of Salon Lofts in Strongsville and I have to say that it will be my…read morelast. When you go to a salon, you are not just paying for the cut and style, you are paying for an experience otherwise just go to super cuts and call it a day. You should feel like a million bucks when you leave and I felt like a $1.50 leaving this location. I had an appointment with Debbie for a cut and style. She was rude, answered her phone in the middle of my shampoo, she insulted the color of my hair, made a lunch order during the time she was drying my hair, she didn't listen to me, and I felt like I was not welcome. I had wanted layers and bangs and she told me, "It'll look different when you style it." Isn't that what I am paying for, for you (a professional) to style it? What I wanted was to feel pampered, but I left mad and frustrated. I will not recommend this place and I certainly will not be back.

Bought a couples massage for my finance's Birthday, and was my first massage I've ever received…read more Went about as I expected if not better. Very professional staff, and I almost felt a high after, definitely see how people make this a monthly routine. Also, found the 1 star reviews funny. They're a business, of course they're going to try and sell you a service. They weren't overly pushy just wanted to highlight what they offered.

CAUTION, CAUTION, CAUTION .... They have a new system for tiping and I thought I gave 20%. However,…read morethe system calculated what ended up being 40%. Staff is friendly, masseuse was great ... careful just careful when leaving a tip on the Massage Envy new corporate tiping system.

Rosa is fantastic! I was able to stop all medications for rosacea with 3 sessions. I cannot say…read moreenough about Rosa's care, patience and attention to detail.

Rosa has helped me with all my skin care needs. Her knowledge and advanced techniques are the best…read morearound! From light treatments to facial massage, you will not find a better and more professional place!

I was a member since 2023. During this time on multiple occasions I was charged for items. I was…read morenot told we're going to be an up charge and then they charged me a drastic amount without being an agreed-upon. On multiple occasions I had to get off the table because they said I needed a doctor's note at last minute notice even though I told them my doctor was fine with me getting a massage. On multiple occasions they scheduled me incorrectly and ended up with me not being able to get a massage or facial due to scheduling problems. While staff is nice they are inconsistent and only care about making money. I do not recommend this place. There are lots of hidden fees for everything if you have a very flexible schedule and like to be overcharged, this is great place for you.

Lovely staff. Affordable service. Enjoy my monthly visits for massages and facials! Everyone I've…read moreseen has done a great job!