I LOVE coming to The Be Spa and getting services with Brea, the owner. The spa itself is very cute…read moreand relaxing. It's bright and airy and has a lot of natural colors and natural light. They did a great job with the decor in the lobby and in the spa rooms. The spa is on the second floor of the building and I believe that there is a med spa underneath. The location is right on Mayfield, whis is a pretty busy street, so pulling in and out can be a little tricky as you may have to wait a bit, but parking is easy. Brea is super knowledgeable about skin and skin care products and has really empowered me to be more serious about how I take care of my face. During my initial consultation we talked about my skin and my cleansing routine and she determined what type of facial would be best for me. Throughout the entire facial she talked to me about the products that she was using and answered every question I had about how to achieve a naturally clear and glowy complexion. I was truly impressed by how much information she was able to share with me. The spa has all of the gadgets and gizmos you'd want during a facial and the space is super relaxing. When I was done asking questions, I fell asleep for a bit. It's really calming in there. One of the best things about Brea is that she has her own line of skin care products. She really lives out her philosophy and understanding of skin care through her products, which are natural and fragrance free. She's not pushy about people purchasing them, but offers it as an option to continue working on your skin. I've purchased her exfoliator, turmeric moisturizer, toner, and brightening serum and continue to use some of the cleansers and serums that I already had. I LOVE the liquid exfoliator. I can really feel it working and have noticed a difference since I've started. She's good at helping you to create a simple routine to help improve your skin. Overall, this is a really great spa. I'm fortunate to have such a knowledgeable esthetician in a beautiful and inviting space and I'm really excited to see how my skin can progress as I continue to learn from and get serviced at The Be Spa.

From the owner: The BE Spa is an elegant boutique spa offering a vast array of luxurious skilled esthetic services…read morefrom eyebrow and eyelash enhancements to hot stone massage, full body waxing and advanced corrective skincare treatments such as herbal peels, chemical peels, and microchanneling. Experience the professional quality of our plant based results driven skincare products, all while receiving world-class customer service.

I stopped into John Robert's Spa with my friend for a facial. She's gone multiple times before, but…read morethis was my first time. The staff was very kind and welcoming when we arrived. While we waited to be taken back for our facials, we were offered coffee or tea. They have a special tea blend specifically for Aveda and it was so good! I ended up purchasing some before I left. Lol Luna did my facial and Summer did my friend's facial. We each got the 30 min facial. I think that's the perfect amount of time for a facial. They use Aveda products and everything smells so delicious. After my service, my skin was glowing. (And still is days later). So the reason why I gave 4 stars: 1) I felt the service was a bit on the pricey side for a 30 min facial. It was $80. That price won't deter me from getting another facial from here... but definitely not as often as I would if the price was a bit lower. The other reason I gave it 4 stars was that the receptionist ringing us out overcharged my friend. When my friend was trying to ask about it and explain why she thought she was overcharged, you could tell the receptionist was very confused and in the end it was just easier to let it go. Overall, this spa was great. Like I said, I will definitely come back, just not as often.

Very calm atmosphere. Large selection of products. Service is spot on. Ask for Julie if requiring…read morenail Service. Best manicure.

This was my first time at this location. I was gifted a certificate for a 60 minute massage with…read morefoot acupuncture. This rating is 3.5 stars rounded up to 4. First impression was not so good. I called to make a appointment and left a message. I later received a text to schedule. I asked for specific dates and times of availability and hours of operation and wasn't given a clear cut answer. I then asked for availability "on my only day off that week" She responded with what about the next day, which of course was a work day for me. After a little back and forth, we figured out a date and time. Upon arrival, I was met with a closed door. I rang the bell and was approached by behind by a lady and I advised I was there for my appointment. I was let in and told to come into a room. I was not asked for my name or my problem areas or preferred pressure. I was not told what to expect either, so I just went with the flow. The actual massage was really good and relaxing and the location was very clean The massage therapist did at least talk to me at the end, but just to tell me to pull up my groupon, tell me about other services and wish me a good day. All in all, customer service stuff can be taught. The actual service was great so I would return. Maybe they can earn a 5 star next time.

This was the best massage I have ever had! These ladies really know what they are doing! My wife…read moreand I went in for their couples package and they went above and beyond our expectations! I hope to go again soon! :) Thank you So much!

This place is spectacular the lady that did my massage was wonderful and I don't know where the…read moreone-star review came from but it's probably just some add customer that was having a bad day. Marlena is a massage therapist and she is very smart and sweet and has the Magic Touch give this place a try

I had a wonderful experience here! It is located in an older building, but it was clean and…read moredecorated very nicely. Marlayna was a professional and is excellent at what she does! I also loved the text communication before my appointment. It was a confirmation, plus gave detailed information on where the spa is located (along with a photo) and where to go once you arrived. I had received a Groupon as a gift for this visit, but will definitely be visiting again as the prices are very reasonable.

Jaya is the BEST eyebrow tech ever!!! I've never gone to her and wasnt 100% satisfied with her…read morework. 100% satisfaction guaranteed!!

Love this place! I've been going to Tyra for over 2 years now, and she's always professional and…read moremakes my nails look great! I highly recommend her services.

Purchased a Groupon, could not get anyone on the phone in a matter of an entire MONTH to schedule…read morean appointment. Lost out on $30. Disappointed least to say....

I'm writing this review because I feel like this spa needs an informative perspective from someone…read morethat has actually been there. The good: I got an appointment on late notice. The girl who did my nails did a fantastic job, actually some of the best work I've ever seen on shellac. The prices are low, comparatively. The location is easy to find. The bad: The building is awful. It is set up inside of an old house, and it smells bad on the inside. Kind of like an old bathroom. There aren't regular spa chairs, they are just bowls of water. It seems like the decor and equipment was just cheaply thrown together. In conclusion, this place is great for good, cheap work. The decor isn't an issue, but the smell definitely is.

Their customer service is terrible. I called at least four times to make an appointment and never…read morereceived a call back. I would NOT recommend this place!

We been coming here for years. Everyone is so kind and prices are reasonable! Would def recommend a…read morelot of talent at this place:)

What a rude receptionist! I had an appointment scheduled before the pandemic and was told by…read morewhomever booked my appointment that my cut and color would be a certain price, aligned with a Groupon deal. When I called back the scheduler/receptionist said "sorry you were misinformed" while accentuated the word "misinformed" and kept emphasizing that balayage color isn't the same as highlights, which was what Groupon deal was for, of which I'm well aware of. I've heard positive things about salon and wanted to give them a try but this exchange left a sour taste in my mouth unfortunately.