This European Wax is a consistently very mediocre experience. Due to the operations at this store I…read moreprobably won't be going back. It's not an experience that I'd like to repeat. My aesthetician was very pleasant and friendly. But the wax didn't go as it usually does. The wax was too hot. The after cream wasn't applied despite my skin being red. She didn't really check with me on any concerns - such as whether the wax was too hot or if I liked my brows. It was very speedy visit without focus on quality. There was no after work on my eyebrows with twizzers whatsoever. As always after European Wax visit I went over the work with twizzers later. No one asked me whether I liked my eyebrows or experience. Their work is always so minimalistic for being experts in waxing. The waiting room was filled upon my arrival. There were five other clients waiting, none looked pleased. At one point there were not enough chairs in the waiting room to accompany all guests. Few guests asked about their appointments running late, multiple were called to inform them about the news (with no definitive time to arrive). Some disgruntled guest called in. From the conversation it was evident that their discount wasn't applied and will not be honored (for a referral). They also were apparently burned during an appointment. One of the clients walked out with clear wax residue on her leg. I've witnessed so many problems in my short time in the lobby that it was overwhelming. Prices went up and were corrected on the menu. The salon posted new rules everywhere. No client looking for higher end-ish experience wants to be surrounded by so many rules and signs. It's not tasteful or relaxing. Here are all the new rules. There are no pictures allowed on their premises including the lobby or rooms. Guests with kids under 8 years of age must take them back to the room during the appointment. I can't even imagine how this works to be honest. There is also a rule that if you're in the bathroom, this time counts against your grace period. So it's possible that you won't be admitted to your appointment even if you're physically at the location. I practically live at different salons and I have never seen anything as strange. I didn't want to read the rules but they were everywhere! I used to like European Wax because it was a quick get in and out, nice place, but it lost its appeal. Too many problems for less than average appointments. As always, I'm not impressed with European Wax. I'd rather go somewhere else next time.

I honestly debated reviewing my experience, but it's now been a whole day since my wax and I can't…read morestop thinking about how unsatisfied I am with my service. I won't say who my waxer was, but the whole service seemed very rushed & somewhat unprofessional. We started about 10 minutes late, so right off the bat I knew it would be rushed so that she could catch up with her time for her next clients. As far as the unprofessional aspect of my service, my waxer remained in the room while I undressed & dressed before/after the service, which is absolutely unheard of in any field of service. She knew it was my first ever wax, let alone a Brazilian, which is extremely nerve wracking as is. Thankfully, I wasn't too uncomfortable with the fact that she remained in the room while i got undressed, but I definitely know people who would have been very affected by that, especially for their first ever wax. On top of all that, I woke up this morning with basically raw skin on my pubic area. It is extremely irritated and tender to the touch and I'm very upset about it. She did multiple waxes in the same areas, which was needed because of my very coarse hair. Although I know she was trying to help by making sure she got all the hairs, as a professional it is your job to know when to stop/switch things up to ensure your clients safety, whether it's the result they want or not. Lastly, we were supposed to do a test strip before my session because I mentioned I was on acne medication and the front desk said it would be necessary to do that in case i have a bad reaction. Due to the time crunch with my waxer running late, we never did the test strip. Overall, i'm pretty disappointed with my experience and would not recommend to my friends/family.

Updated pic after four days. Swelling and bruising are nearly gone. I'm very pleasedread more

Went to Avon's location to receive facial filler from Olivia. She did a phenomenal job!! She was…read moreextremely informative, took her time, and was very sweet. I received tear trough, cheek, chin, and lip filler. I am pleased with the results and will be sure to back in the future - thank you Olivia!

Do not go here. 2 weeks into my lash lift my lashes are not lifted after a $100 service…read more Followed all of the after care. did not get my lashes wet and didn't touch them. I got one lash lift here in the past and it was great, but this one was wrong. called to try come in and have them fixed but was told it's too late can't redo and ruin your lashes. cool okay makes sense. so i asked for a refund instead. got a call from the owner i would not be given a refund and what we sign in the begining says that. so they didn't fix my problem, the service they provided wasn't what it said, and their lash lift failed. and they don't care that their customer is unhappy. owner doesnt know how to run her business.

Got my eyebrows threaded & tinted by Briana! The atmosphere when you walk in was super clean &…read moreorganized. Briana made sure I was walked through the whole process & she was nothing short of amazing when working on me! I loved how the tint turned out - I don't have to attempt to do my own brows now at home. Highly recommend checking out the lash lounge if you need a new spot for your brows or lashes in CLE!

After moving from Texas, I purchased a Groupon for fillers from Anew. I was able to get in within a…read moreweek and, following that appointment, and after a year of excellent results and customer service, I wouldn't go anywhere else! Tiffany is an artist and has an eye for perfection. She provides the results you ask for and I always leave looking refreshed: with natural-looking results. The staff is knowledgeable and helpful. I highly recommend Anew!

I must have spent HOURS researching this Anew MedSpa along with others. Based on their high quality…read morereviews, I decided to chose Anew MedSpa. They are not only AMAZING in the services they offer, but they are the NICEST people on the planet. Rachel (esthetic director and manager) made sure I knew every-single-step of how Botox works and the routines/procedures/payments/etc of this spa. Daniella (nurse practitioner who did the Botox) explained the procedure (I was nervous...) and even gave her email so I could check in with her anytime with any questions. By the way - she emailed me back within hours of me sending her a question and was so kind. What I LOVE about this place is how they go for a natural look. Nothing "fake" about how your Botox will look or any other treatments. I definitely did not want that fake look - and was happy to hear they dont like that look either. They are about enhancing your natural look. Since my first appointment with them, I have been back for more appointments and even use the skincare they sell there (Zo Skin Health). Seriously - my skin has never looked better. I am beyond thrilled with their services and with the products they offer. I completely 100% recommend them!

The end result of my eyebrow threading and tinting service was good. The color is a brown that…read morecomplements my skin tone/natural eyebrow color and the threading did a good job of shaping directly around my brows. Amber was pleasant and conversational during the quick 45 min or so service. I must mention however that this was our third time scheduling in order to get this done. The original appointment was canceled a few hours before its time on a Saturday due to Amber having a flat tire. No problem. We rescheduled for the next day- Sunday at 9am. I moved some things around and went to the closed shop at 9am on Sunday and no one showed up. I politely texted and called once but got zero answer at all the entire day as to this no show. I politely called the next day, Monday, and although there was no apology or explanation for her no show at the appointment, we arranged for the appointment to be Wednesday afternoon. I showed up at the time we agreed upon and the service went without a hitch. It was $30 for the deposit and $45 for the rest of the service totaling $75 without tip. No physical cards accepted but all of the electronic payment forms are accepted. Other than the scheduling issues, I am happy with the service. I wasn't told not to wear anything like sunscreen beforehand and only told during the service that I should not have as it reduces the ability of the tint to stick to the hair, so I think moving forward some pre-instructions as well as aftercare instructions would be nice to provide to clients. Overall, good technique but some improvements can be made regarding professionalism.

My first appointment with Jazmine at Cilia left my brows looking like a million bucks. And yet, I…read morecannot recommend this salon. I had to cancel the night before my second appointment because I had been exposed to Covid by my fiancé; we'd been together all weekend and the entire day of the positive test. I reached out to reschedule as soon as we saw the test results. Amber was unconcerned and wrote that I could move my appointment if I was okay with losing my deposit--I might as well have been a no-show. Still, even with her lack of accommodation, I wouldn't risk the health of the aesthetician and the clients after me just to keep my deposit. That's dangerous and unethical. I'm concerned about their lack of protocol when it comes to Covid, especially with the new variants. Amber's blasé tone was as striking as her unwillingness to accommodate a client who reached out with health and safety concerns; it also raises red flags about their hygiene standards and sanitation. I'm appalled and grossed out. Not only did they forego the remainder of my fee because I'm now unwilling to reschedule knowing how dismissively they handle health concerns, they've also lost me as a client and gained a poor review for their lack of hygiene protocols. *Update* A day after I posted this review, Amber contacted me to refund my deposit. I sincerely appreciate this gesture and added a star to my review because of it. Still, their lack of Covid safety protocols and the fact that this was even an issue to begin with still gives me pause. The safety and wellbeing of clients and staff is paramount and, sadly, I don't see it reflected in their business practice. Thank goodness that I had the sense not to keep my appointment, as I tested positive for Covid this afternoon.

Great place for eyebrow threading, facial threading eyelashes. Ask for Jazz I love her…read moreprofessionalism she utilizes recommended sanitary guidelines. She is available by appointment. Text her at 216-527-7957.

I went to another lash place and they told me my lashes were damaged and sparse because what Blink…read moreused ripped out my lashes when it fell out after 3 days . I showed them the lashes from blink and the professionals said they're clusters and not actually extensions, and the glue is way too black and not the usual glue used. Really upset.

Amazing! Everyone was so nice and patient. Definitely recommend coming here, I had a great…read moreexperience!

I am an existing patient and tried to make an appointment for my daughter. Business hours online…read moreare until 4:30pm on Friday. I called at 1:30 and the office was closed. After hours person told me to call on Monday because she could not schedule an appt. I went online to try an schedule and after THREE attempts (after filling out all the personal and insurance information their system kicks you off and you can't go back a screen and continue, you have to start all over). I gave up and found a different dermatology office. Optima in Northfield, OH office lost a new patient.

I neglected myself while my husband was in Hospice, and after his passing I knew it was time to…read morerefocus on my own health and wellbeing. With aging skin and no real routine anymore, I realized I could waste a lot of money guessing at the right colors and products on my own. That's when I decided to book a makeup lesson -- and I am so grateful I did. I scheduled a session with Maggie K. at the Bainbridge/Aurora Ohio Ulta, and truly, it was the best $30 I've spent on makeup in years. Maggie was knowledgeable, kind, and completely focused on choosing products that worked for my skin, my coloring, and my goals. I came home and ended up editing about 95% of my old makeup. I'm starting the summer fresh with Ulta's products, and I'm thrilled with everything -- the foundation, concealer, blushes, lip gloss, mascara, brushes, and more. I even went back for a second lesson on eyeshadow and brow mascara, and once again, Maggie delivered fantastic results. I'm so pleased that I'm taking my 87 year old aunt to Ulta next so the team can rejuvenate her as well. This experience has been uplifting, confidence boosting, and exactly what I needed. Highly recommend Ulta as well as Maggie K. at the Bainbridge Twp / Aurora, Ohio store!

I love her she is awesome she take her time and always have a smile on her face. Location is clean…read moreand comfortable