I went in as a walk-in and was immediately greeted, they asked me what I wanted to get done; and…read moreoriginally I wanted to get an acrylic set but then changed it to a Gel X set. My nail artist Mia Lee was AMAZING, she helped me with what I wanted to get done and even told me the difference between acrylic and Gel X she was super helpful and patient with me. She took such great care of me and I will definitely be back again!!

I was recommended to this spot by a friend so I was excited to try it out. Thanh Do (hopefully I'm…read moreright) did my deluxe pedicure with gel polish and she did a phenomenal job. She was gentle, but very precise and I was comfortable the entire hour. There was another lady who brought me the color I chose and did a swatch of the color I picked and a similar- and I ended up choosing the other color she brought. I thought that was nice of her to do, since most places do not typically do that. The shop looks spacious and clean, with many nail techs ready to take on customers. I did make an appointment, and even after checking in I was asked twice what I was getting done by techs or managers that did not complete my service- which was confusing. Overall my service was great and hopefully I will be back again in the future :)

I was visiting from out of town for a work trip and stopped in right before closing. Le (I believe…read morethe owner) welcomed me in with such kindness and didn't rush me at all. Coming from out of town, you're always a little cautious about whether someone will truly take the time with your nails -- but Le went above and beyond. She completely reshaped my nails, fixing the uneven, bent shape from my previous set, and essentially gave me a fresh start. The end result looked so natural and flawless -- truly the best my nails have ever looked. Her attention to detail, skill, and genuine care for her clients is unmatched. I wish I lived closer so I could come to her every time!

I've been going here for over 10 years for nails and feet and I will never go anywhere else.read more

Natalia, Natalie rather, was absolutely amazing. The conversation made it easy to relate to her and…read moreshe was more than professional the entire time. The location was easy to find and parking is just behind the building. I really like that the tools used came from a sanitized packaged, unused. I have been to other salons before where it was simply taken out of a drawer and put back in after each use . This was CLEAN. My nails look amazing and she was able to help me find the perfect color to match an outfit I have. 100/10.

I really wanted to love this place -- the vibe was great, and Jasmine genuinely put effort into…read morehelping me find a color that matched what I was looking for. Unfortunately, the experience fell short in a few important ways. First, there were very limited pink dip powder options, which made it difficult to get the look I envisioned. Second, the final result was an extremely bulky and unflattering dip + gel manicure, which I paid $67 for. I've had dip many times before, and this set just wasn't up to standard. The worst part is that I got this manicure for a wedding I'm in as a bridesmaid, and I had to fly out of state early the next morning. I called the salon right away and they offered to redo the manicure -- but they were too busy to fix it that day. I submitted their required form with photos and a polite message, but I still haven't heard back from the manager after more than 22 hours. Now I'm left scrambling to pay another ~$80 to have this manicure removed and redone at the destination. I'm frustrated and disappointed that this situation hasn't been handled with more urgency or care.

While traveling for work I needed a fill on my nails. Yall this place was so good I went back for a…read morepedicure a few days after my mani. Izzy is da bomb! The place is super cozy, and obviously meticulously cleaned.

Amazing nail work!!! When I'm in town from Cle and need my nails done, no other place to go!read more

I have had nothing but great experiences here. I will say, I'm someone who doesn't plan ahead well,…read moreso when I schedule a haircut/color, it's usually last minute so I schedule with whoever has an opening. As a result, I've had appointments with many of the women here and they all have done a fantastic job. The usual visit goes: I do a terrible job explaining what I want exactly (usually accompanied by a picture or two), they somehow decipher it and make their own suggestions, and I walk out loving my new color (and cut but I usually just trim a couple inches so nothing special there). Everyone's super nice and they're good at reading whether or not I want to chat or just have an hour or two of relative silence/escape from my hectic life. They also always suggest cheaper ways of doing what I want and I'm grateful for that (and it always looks amazing). They also always take into account my infrequency of visits and suggest things that will take less upkeep which is also appreciated. Picture is just the most recent haircut and color; sorry it's just half my hair but it might give you an idea! The only problem is that parking is a nightmare in the area. There are usually some free meters in the area (try a street down from the salon, next to the UDF) but if you're getting something that might take more than two hours, those two hour meters aren't super helpful.

I absolutely love how my hair turned out i totally recommend getting an appointment with Tapanga…read moreshe was super sweet and very thorough and i love the final product

Many services available. The techs are very good and helpful. I appreciate the quality of the…read moreservice

Customer service can improve. laughing in clients faces can…read moreimprove. doing actual colors client asks for can improve. not charging client for gel when they provide their own can improve. quality of nail can improve. overall experience can improve. making clients uncomfortable can also improve. 10/10 never coming back. take your service somewhere else. i never make reviews this should tell you enough.

Ryann was an absolute dream! I was doing a big cop that I was nervous about but they did amazing!read more

Incredible atmosphere/vibe and great service from everyone, including getting checked in and the…read moreactual haircut. Maxim was so helpful with all of my hair questions and made sure I felt comfortable. Will be coming back

Macaela is the best nail tech I've had. She is incredibly thorough, pays attention to detail, goes…read moreabove and beyond and most importantly, kind and funny. I recommend booking with her for any and all services!

I booked my appointment two weeks before my senior pictures, but it was canceled just two hours…read morebefore the appointment--on the day prior to the photos. Also found out from ex employee: - they steal tips from staff and underpay - make staff purchase all nail appliances and do not provide anything to staff

I have never had a manicure look this nice. I did get Gel-X with extensions. I showed Sue my photos…read morefor shape and design. She helped me pick out the colors so that they matched. Her studio was super clean and she even had a tablet for me to watch Netflix on. I've had people stop me to compliment my nails. These are 5 days after the initial appointment and they still look amazing, they're still super strong. I don't think I could go back to my old salon after this. 100% would recommend.

Sue is the best of the best. Professional, perfection and so friendly -- I always look forward to…read moremy appointments with her. Coming trom Chicago I was immediately looking for a fabulous place to go that was up to my standards and Sue goes above and beyond. Her manicures and pedicures have lasted me longer than any other place l've been to and the attention to detail is incredible. (Tip: definitely recommend adding the scrubs to your service, they smell divine).

This was my third visit to Escape Nails. Friend of mine has been going for years, and she…read morerecommended a technician named Joanne. This is a clean, friendly, organized business. I am a person with a disability. The people there have never failed to help me get in my seat comfortably or hold open the door for me when I ask. Joanne always listens to what I want, and while she might offer alternatives, she never pressures me. She really listens and it's fun to sit and talk to her and watch someone who is a magician at what she does. My nails have never been beautiful, as I am an artist and use my hands a lot. I decided to try gel nails and they are tough and durable and beautiful. I am so pleased. I am so happy to give them a high review. I encourage anyone who's looking for a place to try this nail salon. You won't be disappointed.

was very disappointed with my visit to this nail salon earlier today. As someone who recently moved…read moreto the Upper Arlington area, I was looking forward to finding a local salon I could return to regularly. I chose this location because it was conveniently just two minutes from my home, and I had hoped for a positive experience. Unfortunately, that was not the case. I hadn't had my nails done in a while and was excited to treat myself. I knew exactly what I wanted: short nails with a clear polish--nothing complicated. Upon entering, I was immediately told to "pick a color," even though I wasn't planning on choosing one. While I understand this may be part of their process, it felt rushed and impersonal. I'm naturally introverted and not confrontational, so I prefer to observe how service professionals treat quieter customers who may not always speak up. When I was called over, the technician abruptly asked, "Where's your colors?" I politely responded that I only wanted clear polish. She sighed in a way that made me feel as though my request wasn't worth her time. There was very little communication during the service, and aside from briefly confirming the shape I wanted (square), I wasn't asked any other preferences--such as whether I wanted my cuticles trimmed or if I would want sharp or round nails. She seemed disinterested and rushed through the appointment. The most uncomfortable part of the visit happened during the drying process. The OPI drying machine didn't turn on right away. After completing one hand, the technician abruptly switched to the other and, when the machine still didn't activate, she lifted it and, in a frustrated tone, said "This is how," while shoving her own hand inside to demonstrate. It was done in such a condescending and aggressive way that it left me feeling embarrassed and uncomfortable. When it came time to pay, I was shocked to be charged $70 for a basic set of short nails with no color or design. While I had expected something in the $40-$60 range, I still tipped $15 out of guilt and discomfort, though I now regret doing so. Overall, this was a very unpleasant experience. The lack of customer service, the attitude of the staff, and the high price for a basic service all left a very negative impression. I will not be returning, and I would recommend others consider different salons in the area, especially if they value kindness and professionalism.