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Orlando, FL

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Neiman Marcus

3.1 (61 reviews)
Open • 11:00 am - 9:00 pm
Updated 2 months ago

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Reviews With Photos

John C.

Always some interesting fines and a lot of unique items and brands that you don't see at most department stores. Even Marcus is known for their higher and brands and of course that comes along with a price. The staff always used to be very pleasant whenever we have talked to them, and the store itself is immaculate.

The entrance is so nice and so welcoming!
Jim A.

Love the Christmas decorations, and everybody is in a very cheery mood! This goes a long way when spending my money! I was just in Bloomingdale's. It was very drab and boring in there no decorations and the employees seem like they did not want to be there.

Kyle gaming h.

SCAMMERS!! I went to Neiman Marcus on bought from DEBBIE LUGO, pin 238838. Two days later I went back to return my unopened skin care product still wrapped in plastic. RODNEY ROSS pin 212800 Says that he can not do a refund. I insisted on a refund because I didn't open the package and it was still within 30 days. He did not help me and gave me a store credit instead. When I asked him for my original receipt back he says he cannot let me keep it for my records. I am highly dissatisfied with this interaction. The receipt of the store policy for returns and refund clearly states that. Returns are accepted within 30 days of receipt. Returned merchandise should be in the same condition as when you received it. Refunds will be credited to the original form of payment. This was not followed and honored by RODNEY ROSS. How are customers supposed to feel comfortable shopping at Neiman Marcus if this keeps happening? UPDATE **** I call the store and spoke with the manager. She agreed that this was wrong and gave me my full refund without any questions.

Jessica P.

Nice store but wasn't what I was expecting. I thought it would be a little bit higher class than your typical department store but it wasn't. Didn't make a single purchase because everything was what I can find at my hometown Dillard's.

Melissa N.

Because of previous reviews, I thought the customer service was going to be lackluster. However, I was pleased. As soon as I walked in, I was greeted enthusiastically. The other employees I encountered were helpful but not pushy and I never felt pressured. I mostly do my shopping online but once in awhile I like to physically go to the store and browse around. Many times I wound up purchasing items because they look better in person than on the website. The first level has jewelry, accessories, purses, shoes... I did not go to the first level this time. I was more focused on the clothing which is located on the second floor. I think they have a great and trendy women's collection. They carry high-end name brands like Stella McCartney, Armani, Emilio Pucci, Alexander McQueen, Louboutin, and many more fabulous brands.

Make an appointment for exclusive shopping experience with Soraya Afaf she is awesome
Johanna M.

First I thought it was insane to think that I had to make an appointment but we are living in unprecedented times. So my fashion specialist called me and helped me find my perfect Christian Louboutin red bottoms. I really enjoyed her help so I had her guide me to other specials orders to streamline my shopping.

The shoes I decided to buy

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7 years ago

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13 years ago

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19 years ago

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12 years ago

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19 years ago

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10 years ago

Great customer service, well managed and we'll in my price range I will be back. The employee were very helpful find my item I wanted.

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9 years ago

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7 years ago

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12 years ago

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15 years ago

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8 years ago

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8 years ago

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14 years ago

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12 years ago

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10 years ago

Terrible customer service. Never buy things from there. they staff over there don't care about u.

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11 years ago

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20 years ago

Good selection, friendly staff for the most part, but the people in the fragrance department were a little pushy.

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11 years ago

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Ask the Community - Neiman Marcus

Review Highlights - Neiman Marcus

“Cara is always going the extra mile to make sure that we feel welcomed and appreciated every time we come to her store...”

Mentioned in 3 reviews

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Macy's

Macy's

3.4(124 reviews)
0.2 mi•Millenia
•$$

We love an online order but today was proof that getting out and visiting an actual store is worth…read moreit. This Macy's is a flagship store at The Mall at Millenia. I love that it has it's own separate entrance and parking spaces. If you want to go in & out without the hassle of the Mall. We had been researching carry-on luggage and we needed to get eyes on them. Glad we did. The selection of luggage is good. Not vast but they had what we were looking for, TravelPro Platinum Elite rollerboard 22" carry-on. Twice we were nicely asked if we needed help. Not in the hovering way but I passing without pushing. We compared prices on Amazon and were convinced to buy here. There was a sale plus an additional 15% off. We saved $90 and got 70 points towards a future purchase. Win! WIN!

Thought I died and went to teenager prom heaven. Gowns, gowns, ball gowns as far as the eyes can…read moresee. I fantasized myself in them, but do you know at what point reality smacks you in the face and punches you in the gut? When you tell yourself "WTF I am too old to wear these!" Yes, ouch. But that didn't stop me from looking and appreciating all the fashion. This 5-star rating was on the sheer amount and selection of ball/prom gowns stretching as far as the eyes/wallet could see. I'm from Hawaii and I've never seen such an extensive display of formal wear. I'm thinking it's because Florida also has a large Spanish population where Quinceanera plays a role in the need for fancy garb as well. Another reason this 5-star rating is in place is because of the luggage. The actual reason we were here was to buy another suitcase (not to look at gowns). We already had one full-sized suitcase, but had to buy another one. Why, you ask? Because I bought too many gifts for others. Because the 80's Cruise gave us too many free swag, including two back-pack cooler chairs (not complaining), because I purchased three pairs of shoes, because I went to Goodwill in Ft Lauderdale and purchased 5 dresses, because on the 80's Cruise I gathered enough candy and swag to bog us down by 10 pounds. The sales lady was super nice and helped me with a cheery disposition. Macy's has always been a go-to for luggage on sale, and a large selection. I was going to go to TJ Maxx or Marshall's, but I cannot find a consistent supply of Delsey Luggage, my favorite. I took a picture of the Delsey Florence Luggage as a cool feature, but I can't do a see-through suitcase, it would be too much of a pain trying to hide my bags of Mike's Hot Honey popcorn from TSA and luggage handlers.

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Neiman Marcus - shoes - Updated October 2026

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