The open sign is on. It says ring the bell to enter. No one comes to the door when you ring the…read morebell. What's the point of being open if you're not going to let anyone in? Do better.

BE AWARE!!! of this place they alter your jewelry without consulting and on top they charge for it…read more The customer service also sucks!! The one lady in there was by far ther rudest inconsiderate employee. Super shady

There was a time when I was so into Alex and Ani bracelets. In just a few months I bought about 50…read moreof them. Now, they are in a box. LOL Why are they in a box? Well, they aren't sterling and they started to turn pretty quickly. I knew when I bought them they weren't real, so I'm not sure why I sunk so much money into them. But whatever. I'm not giving this shop 5 stars because of their bracelets, I'm reviewing the store because there are people who absolutely love all things Alex and Ani and if you are that person, then this is your store. I received the best customer service here. Can't remember the young lady's name, but she was so sweet and spent about 45 minutes with me showing me different prices... and ok, we were also just talking and talking and talking too. But still, she was really great! I was picking out which Disney bracelets I wanted that could only be bought at this store or at one of the Disney stores in the Parks or World of Disney at Disney Springs. I also almost bought a necklace while I was in here which was sterling silver, so that would have been a good buy. But we had just arrived for a 5 day mini vacation and I wanted to save the money for the Parks. Stupid. I should have bought the necklace. LOL Glad I'm writing this review because it has reminded me about the necklace and the fact Alex and Ani do actually make "real" jewelry. Next time I find myself at Disney Springs, I need to stop back in here myself. Not sure when will be though with COVID going on. I'd also like to add that there's plenty of space to move around in the store. They stay pretty busy, so you may have to wait a few moments for assistance (especially now because of COVID), but again, customer service is worth it. If you find yourself at Disney Springs, at least pop in here and check this store out, even if you aren't a huge Alex and Ani fan.

Store is closed, apparently they only open close to Christmas season and then gone last week of…read moreDecember. I got some presents last month (December2023) at Lake Buena Vista FL store (00059) and went back there on January 6th, 2024 to return them store was closed, lot was empty. There is no sign to re-open, Disney personnel confirmed its closed and no idea if Alex and Ani will get the spot again. Closest store is over 280 miles away. Transactions are for store 00059: 1. trans 7361 sale 000590027361 date 12/17/23 2. trans 7454 sale 000590027454 date 12/21/23 I need to return these items and get a credit back to credit card. Called 1-800-725-7822 several times, always getting a voicemail to send an email. Email sent and got reply that return must be made in a window of 30 days and only eligible for an e-gift card. Unacceptable, want my money back.

I almost have tears in my eyes as I write this. Ken's is probably going to be my jeweler for life…read more Not only was the staff extremely helpful and attentive to my needs but they were quick and knowledgeable even to provide suggestions as to starting my own gold collection to pass down to my children. When I was born coming up on 30 years ago in a hospital in New York my mother bought my father a gold necklace which I've worn every day since he died 15 years ago. When my daughter came into the world I had already decided I wanted this chain to be passed down to her and any other children my wife and I have in the future. Imagine how it felt when she jumped on my neck and broke it. It was a struggle finding people in the local area of Kissimmee who can work on gold but the moment I stepped into Ken's I was taken care of, and after Luis looked at it, I was even taught about the casting process this 29 year old chain went through all those years ago. When I picked up my chain I was in awe. Not only was it repaired, but it was polished, and has never looked this good! I'm over the moon about Ken's and you should be too! Ken's isn't going anywhere any time soon so you all should definitely check out what they have to offer and for their top notch service and repairs! Luis is the MAN! he will get you right!

Great service. Friendly staff. Fair prices. Amazing work!…read moreSeveral of my friends and I have used this wonderful jeweler to have our rings resized. They have a fair estimate and turn around time. Once, I accidentally left a ring that was being cleaned and they were so great to have it waiting for me the next day. I didn't have any proof or receipt, but they took great care of me. They can also cut off a stick ring and put it back together like new.

The Copper Closet is located in Waterford Lakes Town Center. It is over by the Famous Footwear,…read moreRoss Dress for Less, Forever 21 and that area. This is a decent place to seek out a gift or something for yourself.

This place rocks! The employee who helped me out the other day was so kind and had great style…read moreopinions for me. The experience was so much more personable than other clothing stores. I would definitely recommend to others!

This is a unique fair trade establishment. We were greeted immediately upon walking in and provided…read morewith samples of their chocolate, which was delectable. This is a cute little store a little bit on the pricey side however, you are supporting a cause. I will visit again if I am looking for a unique gift.

This was my second time here. They were busy, which is a good thing. Charming, friendly and full of…read moreitems from 38 countries. They have items like scarves, jewelry, clothing, kitchen things, table top items, home decor, personal accessories and more. Prices are respectable and reasonable. You can check them out online. Visit this interesting brick n mortar store in Winter Park and find something interesting to take home.

Customer Experience vs. Corporate Reality!!! I have always…read morebeen an admirer and a loyal customer of Tiffany & Co., believing that the brand's values of excellence extended to every pillar of the company, including recruitment. Recently, while demonstrating my enthusiasm for a position at the Mall at Millenia location, I had a deeply disappointing experience with Amie and Ervin Graham. Despite my polite attempts to follow up and my visits to the store, I received responses that do not align with the standard of hospitality the brand represents. It is disheartening to see a luxury icon fail in empathy toward someone who not only aspires to join the team but is also a long-time consumer of its products. True "luxury" must begin with human connection and respect. As a Manager myself within the banking industry, handling high-net-worth clients who invest millions, and holding two Bachelor's degrees, including one in Human Resources, I speak with both professional and technical authority. I strongly suggest investing in premier customer service training that is inclusive. Exceptional service should be extended to everyone who enters such an admired and respected establishment, regardless of the nature of their visit. Sincerely, Carol Knisely

I came in to exchange a ring for a different size and had a great experience. The staff were very…read morewelcoming and helpful. They brought us to a table to sit while waiting to be helped. An associate brought several ring sizes for me to try. They didn't have my size in store, but they ordered it for me. They were very nice and the exchange was an easy process. I always feel like I'll get exactly what I want when I shop here. The store is gorgeous and it's an all around lovely experience.

Bottom Line: my go to for cute jewelry and great Customer Service…read moreGreat selection of Alex and Ani and salespeople who know their inventory!!

Such a beautiful selection of designers and cool, hip pieces. Delores is amazing! Loved this store.read more

My wedding ring broke not too long ago and I found Madison's Jewelers because of its proximity to…read moreme. I am so glad I found them! They were able to help me right away. My ring was ready in just a few hours! I went in expecting to spend too much to have my ring repaired, but the repair was so reasonably priced! I really appreciate their help and they are now my go to for all of my jewelry needs.

Very rude and unprofessional. My fiancé purchased an engagement ring here based on a friends…read morerecommendation. Walking in the place I have no idea why anyone would buy a Diamond here. They sell random purses on the wall and watches. He had to order the setting from a catalog, yet the owner said it was custom. I didn't like the ring. He said he would help fix but never made an effort to. Was always waiting on a shipment to arrive from overseas. He even raised his voice to me on the phone. I was in disbelief. Do not go here. He also overcharged and took advantage of my fiancé. I went to at least 6 other jewelers to have the ring appraised and everyone was shocked to hear how much he paid. At least $4,000 more than it was worth. DO NOT GO HERE!!