Shahira is amazing! She welcomed us when we first entered the store and helped us throughout our…read morevisit. She was friendly and helpful. Her bubbly personality was infectious and made our shopping experience even better. The store has new items in stock just recently released. There were also additional discounts offered on items that made for a great deal.

Great store, helpful sales people, always ready to help if needed, the store is always clean and…read moreorganized.

Manager very knowledgeable about how swimsuits should fit. She advised sales lady and they found…read moreseveral suits for me to try on. The dressing room was very clean (compared to the rooms in the department stores I visited in my search). Sales clerk was attentive and checked back several times. I found a suit; a very happy experience.

Joanna and Enas are the best - so helpful and kind both of them, I will return with my daughters…read morethey will love this store

Joshua's energy is phenomenal! His attitude and personality were incredible. He was helpful and…read moreassisted us with the handbags and shoes. He identified all the current promotions and sales available in store. Joshua was receptive and appreciative when I thanked him for making our visit memorable. The store is big and provides a lot of space for maneuvering around.

I was never a Marc Jacob's fan until recently ... until I discovered their bag charm chains and…read moreother decorative items for handbags. I've always KNOWN about the brand and had deep appreciation for the brand but what really sold me was the bag straps and the charm chains... As an example I am posting pics here how my current handbag looks like. It's a 100% real leather sling bag I purchased from a seller on Etsy. Very high quality leather I just love it .. wanted to dress it up even more .. take a look at the pics .. Tell me what you think I personally love it SO much !

This particular Bloomingdale's is located in the Mall at Millenia and is overall a good department…read morestore. Bloomingdale's has been around since 1861, opening their first location in New York City. This world has definitely changed so much since 1861 and we have seen a shift to online purchases in the last few decades, so it is good to see Bloomingdale's still here on the Mall at Millenia. This Bloomingdale's has a good selection (which you would expect from a department store) and the store is clean and well-maintained. I would definitely recommend this particular location of Bloomingdale's.

Dear Bloomingdale's Customer Relations,…read more I am writing to formally express my disappointment with how my gift return has been handled and with the customer service I have received throughout this process. I received a pair of Tory Burch sandals as a birthday gift from a close friend. Since the size was incorrect, I followed Bloomingdale's return instructions and mailed the item back using the prepaid return label provided by Bloomingdale's. The original gift receipt was enclosed in the return package, as instructed. After weeks of trying to resolve the matter, I was repeatedly told that Bloomingdale's could not locate my returned item. I spent a significant amount of time contacting customer service, explaining the situation over and over, yet no one was able to provide a satisfactory answer or resolution. I have now learned something even more upsetting. Instead of issuing the merchandise credit to me, the gift recipient, Bloomingdale's refunded the value of the item to the original purchaser--my friend who gave me the birthday gift. This mistake has put me in an incredibly uncomfortable and embarrassing position. Not only have I lost the approximately $200 merchandise credit that rightfully belonged to me, but Bloomingdale's actions also risk damaging a personal friendship. My friend may now believe that I intentionally returned their birthday gift, which is both hurtful and completely contrary to what actually happened. This situation was created solely because Bloomingdale's mishandled my return. I trusted Bloomingdale's to process a standard gift return correctly. Instead, I have experienced poor customer service, a lack of accountability, and an outcome that has caused both financial loss and unnecessary personal distress. I respectfully request that Bloomingdale's immediately investigate this matter and issue the appropriate merchandise credit to me. I also ask for an explanation of how a properly submitted gift return was processed in a way that refunded the original purchaser rather than the gift recipient. I have always expected a much higher level of professionalism and customer care from Bloomingdale's. I sincerely hope this matter can be resolved promptly and fairly. I look forward to your response. Sincerely, Shaparak Moshksaran

Melinda was busy stocking and doing regular employe stuff. But she made it clear that she was HAPPY…read moreto assist us. That's customer service you don't see much anymore. We found a great pair of navy boots on sale. Love them!! Thanks, Melinda!

This was my first time ever in a boot store of this size, and I have to say--the best customer…read moreservice I've ever experienced, especially coming from a hospitality background, came from Brent. Honestly, if Brent hadn't been there to guide me through the process of buying my first pair of boots, I'm 100% sure I would've walked out empty-handed. He made the entire experience easy, informative, and comfortable. I will say the overall energy in the store wasn't as welcoming as Brent himself, but what mattered most was the exceptional service he provided. I'm grateful for his help and glad I walked out with my first pair of boots.

Love this dress design lots of sales sections so that made me happy size goes up to XL. STAFF…read moreextremely helpful and pleasant!! Understands value and your pocketbook. Ended up buying a top and a shirt and short set made of silk. Very happy as I always wanted something from this company!!

cool place and all, but i'm really confused. who's johnny? and what was he?? weeks have passed and…read morei still have no idea what johnny was.

A very nice boutique style location for the chain. When you walk in everything is nicely laid out…read moreso you can see everything that's available to you. I really like that they outfit the mannequins with various styles so you can see what everything looks like together. Thee staff greeted us immediately upon entering even though they were working with somebody at the register. It was very nice to be acknowledged. They had a variety of sale racks as well in the back with final markdowns clearly noted. This is always nice to see that they're not trying to hide anything that's outgoing. The fitting rooms were well-maintained and all of the clothes have been cleaned out of them. I didn't walk away with anything this time, however I love this chain and we'll be back to see what they have next time. Overall: A Solid location that's well laid out and easy to shop / try on clothes

I made a visit this past Wednesday for a product exchange of a dress that I had on hold. There were…read more2 ladies working there one was behind the counter and the other was actively vacuuming the floors in the fitting room. Neither of them greeted me or acknowledged me. Though both of the ladies saw me and looked at me neither spoke. This visit was very much a 360 degree difference from the warm welcoming that I received from the location in the Mall at Millenia. This was my very first time visiting this location and I probably won't be back because I expect better treatment in luxury shopping settings. I had them holding a tank dress for me in my preferred size and they were kind enough to hold it for 2 days because the first day I was unable to make it due to inclement weather, so appreciated that. It wasn't until I stood in line that someone spoke to me mind you I browsed the clearance section for quite a few minutes even stood next to lady who was once vacuuming and still nothing however she was the same person who completed my exchange and they were not busy at all.

Although we did not find what we needed, I realized that this Burlington has a more robust…read moreselection of items than the one closer to my home. We were promptly greeted as we entered. I asked for what I needed and were walked over. Efficient and friendly. The aisles are neat and stocked. Housewares and luggage, lots of luggage.

Overall, this is a good Burlington location. The staff was friendly and the store has the usual…read moreinventory lining its shelf so the selection is what you would expect from a Burlington. The value is also what is expected from a Burlington, meaning that there are some good values to be found within the store. This is a new location and is in the Curry Ford East shopping plaza on the corner of Curry Ford Road and Goldenrod Road. All in all, this is a good location.