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    Neiman Marcus

    3.1 (58 reviews)
    Open 11:00 am - 9:00 pm
    Updated 1 month ago

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    Kyle gaming h.

    SCAMMERS!! I went to Neiman Marcus on bought from DEBBIE LUGO, pin 238838. Two days later I went back to return my unopened skin care product still wrapped in plastic. RODNEY ROSS pin 212800 Says that he can not do a refund. I insisted on a refund because I didn't open the package and it was still within 30 days. He did not help me and gave me a store credit instead. When I asked him for my original receipt back he says he cannot let me keep it for my records. I am highly dissatisfied with this interaction. The receipt of the store policy for returns and refund clearly states that. Returns are accepted within 30 days of receipt. Returned merchandise should be in the same condition as when you received it. Refunds will be credited to the original form of payment. This was not followed and honored by RODNEY ROSS. How are customers supposed to feel comfortable shopping at Neiman Marcus if this keeps happening? UPDATE **** I call the store and spoke with the manager. She agreed that this was wrong and gave me my full refund without any questions.

    Jessica P.

    Nice store but wasn't what I was expecting. I thought it would be a little bit higher class than your typical department store but it wasn't. Didn't make a single purchase because everything was what I can find at my hometown Dillard's.

    Melissa N.

    Because of previous reviews, I thought the customer service was going to be lackluster. However, I was pleased. As soon as I walked in, I was greeted enthusiastically. The other employees I encountered were helpful but not pushy and I never felt pressured. I mostly do my shopping online but once in awhile I like to physically go to the store and browse around. Many times I wound up purchasing items because they look better in person than on the website. The first level has jewelry, accessories, purses, shoes... I did not go to the first level this time. I was more focused on the clothing which is located on the second floor. I think they have a great and trendy women's collection. They carry high-end name brands like Stella McCartney, Armani, Emilio Pucci, Alexander McQueen, Louboutin, and many more fabulous brands.

    Make an appointment for exclusive shopping experience with Soraya Afaf she is awesome
    Johanna M.

    First I thought it was insane to think that I had to make an appointment but we are living in unprecedented times. So my fashion specialist called me and helped me find my perfect Christian Louboutin red bottoms. I really enjoyed her help so I had her guide me to other specials orders to streamline my shopping.

    The shoes I decided to buy
    Mariah S.

    I will be honest, I cannot afford almost anything in this store. However I recently set a goal for myself to save enough money in order to buy a pair of Louboutin shoes. I've almost saved enough, and I was at the mall having dinner with my mom, so I decided to just stop in to see what size would fit. As soon as we walked into the store a sale's woman was on top of us like white on rice. We were just browsing through hand bags, and she stayed on top of us commenting on everything that we even glanced at, then talking about what her fiance would buy for her. As a feminist, not exactly a great sales pitch for me. We finally escaped her clutches and made our way to shoes. The selection was amazing! Honestly the hand bag selection was just as good, but it's hard to browse while being followed. Once we found the Louboutin collection we informed the sales person of our situation. We were not going to be able to buy today, but we want to try on the shoes too check for fit and comfort. She was great! She didn't pester us or get pushy, but was there time after time to help us try on different shoes. A real professional. Over all we had a nice time there, but still think that some staff should be trained on how to know when to leave people alone

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    3 months ago

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    2 years ago

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    2 years ago

    They have a wide selection of designer pieces and the employees were super friendly and helpful. I was very happy with my experience here.

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    5 years ago

    Very insensitive company to do business with. They do not care or respect military veterans with disabilities.

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    9 years ago

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    6 years ago

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    9 years ago

    Great customer service, well managed and we'll in my price range I will be back. The employee were very helpful find my item I wanted.

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    12 years ago

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    Page 1 of 2

    Ask the Community - Neiman Marcus

    Review Highlights - Neiman Marcus

    Cara is always going the extra mile to make sure that we feel welcomed and appreciated every time we come to her store...

    Mentioned in 3 reviews

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    Nike Clearance Store - Orlando Marketplace

    Nike Clearance Store - Orlando Marketplace

    4.4(48 reviews)
    1.7 miInternational Drive / I-Drive
    $$

    Cleaned and organized. Staff were extremely helpful. I found tons of items that were twice the…read moreprice on the actually Nike website! Highly recommend.

    Hey - I'm from Beaverton, OR. You know, the birthplace and HQ for Nike. We went here to day looking…read morefor some deals, killing time before picking up the kiddos from Universal. Had some deals, but we were not at all impressed with the staff today at the front counter. While we waited in line, 3 employees were arguing with each other in full view of the customers, something about some coupon on an iPhone I could tell one girl was getting really upset. The whole time there was a small line of customers waiting to check out. Whatever - eventually the one girl walks away, clearly flustered. We proceed to check out. The girl wearing the cowboy hat asks us very fast "cash or card" like hurry the hell up. "Card" we reply. She then just angrily points at the counter for us to place our items to buy. She rings us up like a robot, clearly pissed at something. Then she takes the same iPhone from the argument earlier and shoves it in my wife's face. "Email!" she says. My wife asks why do you need my email? "You won't get a receipt without it" That's fine, we are 3K miles from home, we like what we bought and we certainly aren't returning it. Also we can read the 50 signs spread out throughout the store "ALL SALES FINAL - NO RETURNS" and we are totally fine with that, no problem. Wife says, no thanks I don't want to put my email in you guys probably already have it anyways", her: "you won't get 10% off, 15% off, you get no receipt!" Really? Since when? That attitude and pure disdain displayed to us clearly shows she hates her job. I get it, people have rough days, but after witnessing how she treated her fellow employee in front of customers and the rudeness displayed to us, I felt the need to write this review. Not an asset or good ambassador for our beloved hometown Nike. Do better, Just do it. Terrible customer service.

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    Nike Clearance Store - Orlando Marketplace
    Nike Clearance Store - Orlando Marketplace
    Nike Clearance Store - Orlando Marketplace

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    Neiman Marcus - shoes - Updated May 2026

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