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Neiman Marcus

3.5 (129 reviews)
Updated 3 weeks ago

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Champagne vending machine in the lobby.
Stuart B.

This is the OG Neiman Marcus store in downtown Dallas, since 1914. I've always been a big fan of Neiman Marcus, especially the Beverly Hills location, which has long been one of my favorites. While staying at the Adolphus Hotel in Dallas, my friend and I decided to stop by this flagship store, especially knowing it's a legendary location and currently at risk of closing. My friend was interested in buying some shoes and a purse as she lives abroad and was doing a lot of shopping (time to rack up on InCircle points) but once we walked in and realized how quiet and silent the store was, we decided to just have a coffee and then proceed to another store later. While I understand that the building has undergone architectural changes over the years, the ground floor felt underwhelming in terms of interior design. On a quiet Tuesday afternoon, the store was practically empty. We decided to grab coffee downstairs at the Expresso Bar, but the atmosphere was a bit off. A security guard in a bulletproof vest, visibly armed, stared at me for a second, which was somewhat unsettling. He moved on, but it made the space feel more tense than welcoming. We were dressed nicely--my friend had on a Chanel top, I was wearing fancy Italian loafers....so it likely wasn't about our appearance. There's nothing signature "Neiman's" or luxurious about the Expresso Bar or its presentation. Two iced lattes and a cookie served at a counter in plastic cups came to $20 with tip, which felt pricey considering the overall experience. The only other people in the bar seemed to be employees on break. I've read wonderful things about the Zodiac restaurant upstairs and wish we had time to check it out. I truly hope this iconic store stays open, but it could definitely use some fresh energy and warmth to bring it back to life. Some good energizing or soothing shopping music (even a piano) could do wonders.

Famous but pricy perfume
Nicole B.

Beautiful store with beautiful people working in it. The sales reps were very friendly especially in the fragrance department. There were very few shoppers due to our current economic situation and their high prices with designer brands. Of course one could dream! I smelled perfumes by Baccarat & Creed and sprayed myself down with them. Went on all 5 levels via an escalator. Looked at designer shoes and purses and marveled at the beautiful wedding dresses. I bet this store has a lot of history in it. If you can afford it then go for it !!

Christmas Buffet
Karen J.

This was my first year going to the Neiman Marcus holiday brunch. It was awesome. A varied menu with about 8 different salads, several plant based dishes, many pescatarian items, lamb, beef, and pork selections. Something for everyone. The meal started with the most amazing chicken broth - yes broth. It concluded with a desert tower that too had something for everyone. This is our new family tradition. Will be going in 2023.

Deborah M.

From when NM opened until the present, this store has been known for those with discerning tastes. As I browsed the perfume and jewelry today, I met some very nice employees who made no judgement regarding my dress or lack of wearing jewelry. And by judgyness I mean the eye glance that some high end retail associates give shoppers who appear to be maybe less than able to afford the items they are looking at. I only visit NM occasionally now since I have left NYC, but I still love seeing something that's unique and stylish and occasionally purchasing a splurge item. Now OMG the Creed colognes are amazing with all sorts of florals or fruity undertones. Ventured to jewelry and met lovely Marcellen who was so kind to show me some necklaces. She advised they can mail to florida (save on sales tax) should I so desire. Then came the makeup area. Here I met Moojan and what a delightful woman. We discussed something specifically that I was looking for regarding brows and although she and the other beauty advisor attempted to find something at least close to what I was looking for, no luck for me this time. I was offered a complimentary facial on my next visit. I did spend sometime in the shoe department without a single sales person approaching me. I also need to say that meeting Guy in fine jewelry was a breath of fresh air. He is a long time 20+++ years with NM and what a absolutely charming ambassador he is for the store. If they could clone him it would be marvelous. I cannot for the life of me remember the fragrance associates name, but she was beautiful and quite customer centric. The lovely experience while I was browsing was so nice and I definitely would come back again on my next Dallas visit.

Erin M.

This historic flagship store has a wonderful selection of gifts for everyone ranging from $ - $$$$. We had completely above and beyond service provided by Shawna Patrick and the gift wrapping team. Such a fun way to shop in person thank you!!

Neiman Marcus
Hyd F.

Original Neiman Marcus in downtown Dallas. This store is so elegant and beautiful with top of the nine designer clothes, shoes, cosmetics, toiletries, you name it,Elegance and class.

Rose J.

What a great experience. Due to the COVID-19 you have to make an appointment to enter. No problem appointment made, upon entering I was given my very own personal shopping assistant. We walked each floor and she kept her distance so I could leisurely check out sales, but also close enough to answer my questions. I didn't have a lot of time. I'm looking for a formal for a wedding and saw a few things. I also love that they can do alterations in 1 week. So very timely turnaround. Overall I felt like a rock star with the store all to myself. Maybe that's how celebrities feel.. I got the gold star treatment!!

Cool touch to Neiman's Christmas decor.

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Ask the Community - Neiman Marcus

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