Do NOT do business with Avalon RV Center in North Ridgeville, Ohio. We recently purchased a NEW…read more2022 Dutchman Colorado camper from Avalon RV Center in North Ridgeville in June 2023. We went to pick up our camper to sign the paperwork and do a walk through. We noticed during the walk through that the right side of the awning was not adjusting properly. When we pointed this out Zach (Service Manager) that stated that the awning just needs to be used & lubricated, then proceeded to give my husband a can of silicone. The camper has been sitting in our driveway since it was brought home. On 07/30/2023 we noticed that the awning was coming off the camper. My husband called to get the warrantee started. On 08/03/2023 the awning completely fell off the camper. Thank goodness my children were not playing by this when it happened or when we were driving down the road. My husband got in touch with the dealership & was told that the awning has a recall, WE WERE NEVER TOLD ABOUT THIS RECALL WHEN PURCHASING THE CAMPER. To try to get this issued resolved my husband spoke to Scott Miller. He was extremely rude, and NO help, he stated to him that "we bought a cheap model and we should have purchased a more expensive one" (pretty much he called us poor and idiots for purchasing this) My husband asked if the warranty for the camper could be extended due to their negligence and was told "absolutely not he sells his campers as is." My husband also asked if we could be compensated for the deposits we lost on our upcoming trip and was also told no. They are willing to fix this awning, but now we have lost out on a deposit for a vacation we had planned on 08/11/2023, along with vacation time from work for both of us, our twin boys (Who are 5) are now extremely upset that they no longer are going. SO THANK YOU AVALON RV CENTER FOR SELLING US A CAMPER DISHONESTLY. YOU KNEW ABOUT THE RECALL AND DECIDED NOT TO TELL US. All of this could have been avoided if they were just honest with us during our walk through, and we would have had no issue with the camper having a recall if we would have known.

Love this place. The staff is Always friendly and helpful. Their Prices are affordable. The quality…read morecampers sold there are very nice and in great used condition.

We decided to work with Advanced RV based on some videos we had seen involving a levelling system…read morefor our van. Getting very frustrated now as they are very good at taking our money, but not so good once they have it. To be fair, I understand it was during the holiday season, but we sent the money December 19th, and despite repeated calls (which we had to make at midnight from Korea) and repeated E-mails we cannot get them to answer the simple question "when do we bring it in, and how long does it need to stay?". At one point we were promised an answer by December 28th, but since then all we get are evasions. When we call, the person we need to talk to is out (seems to be out a lot) or whoever we get hold of says we are waiting to hear from somebody in service. We are trying to book time in April so plenty of notice, and were told the schedule was open then, but STILL don't have an appointment. Since we have to book a hotel to stay while we are in town, the longer we wait, the higher the prices go. We also cannot schedule anything else (we are stopping there during a trip across America) until we have those dates. This review does not encompass their work, but with customer service this bad I have a bad feeling about the company in general. If there are problems, let us know, don't leave us hanging for weeks, and it is not like this should be a difficult task. **Update: We finally got our appointment, and the work was completed. I will say that the work appears excellent, and the onsite experience was stellar. Trying to make new appointments for more work, and running into the same lack of responsiveness. I would say Advanced RV does great work, but getting them to respond is like trying a wake a teenager up in the morning after a rock concert.

Mike, Marcia, and the entire crew at Advanced RV are simply the best there is when it comes to…read morecreating Class B RVs. We looked at Roadtrek and the Mercedes-Airstream collaboration, and they are very nice, but they cannot compare to the RVs built by Advanced RV. Unlike the others, ARV is completely custom. The process begins with a visit to the factory that can last days, as you work with the staff to select EVERYTHING in your custom RV. From the engine, suspension and mechanical details, all the way to the color schemes, floorings and fixtures, you and the ARV team customize each item in the RV. Once everything is selected, there is a constant flow of information from ARV to the customer, as they keep you up to date on their progress. If you have any questions, or there are any items that the craftsmen at ARV are not certain about, you can call them, or they will contact you. And you don't just leave a message. Everyone at ARV is available to talk to you about any question or concern you might have, and that includes Mike Neundorfer, the company's owner. We just took possession of our new ARV, "Huginn," and are simply blown away with quality and level of workmanship. Everything is first rate. We took our new RV on a cross country road trip to return home, and even took her back into the mountains outside Santa Fe, NM. The road was narrow and rough, but there was almost none of the rattle, shake and clatter that I have come to associate with RV travel. On the freeways, the RV was so quiet it might as well have been a well made SUV. We simply could not be happier with our new RV, and with the entire experience of working with Advanced RV. Dirk & Amy

We highly recommend Suburban RV Center, a small, family-owned RV dealership in Mansfield, OH. As…read morefirst-time RV buyers, Tom was very helpful, answering all of our questions, and gave us a very competitive price for the 2021 Cherokee Wolf Pup 16HEBL we purchased as a special order. When it came in, he made sure it was thoroughly cleaned and prepped for us. Jamie spent about 3 hours with us going over how everything works and the proper operation and maintenance procedures. Very personal service, never felt like we were being rushed like we have heard sometimes happens at larger dealerships. So glad we discovered and bought ours from Suburban RV!

Do business with this company. The owner, Tom, is a wonderful person. He is honest, respectful,…read moreand very knowledgeable about the RVs he sells. We honestly drove 3 hrs. to buy our RV from them. It was worth it. We saved a lot of money. The big RV places like Camping World in Pittsburgh only want your money. They don't care about you. Suburban RV does.

We had a great experience at RCD RV in Medina! Zak was our salesperson, and he was fantastic to…read morework with. We originally came in with one camper in mind, but he took the time to show us a few other models that were very similar while keeping all of our must-haves and budget in mind. We never felt pressured, and he was patient, knowledgeable, and genuinely wanted to help us find the right fit. Nate in finance was just as great. He worked hard to find us the best loan options and made sure we got the best deal possible with our finances in mind. The entire process was smooth and stress-free. We couldn't be happier with our new camper and highly recommend RCD RV, especially Zak and Nate, to anyone looking for an RV!

Jason Booth was FANTASTIC as our service rep. We have a gas motorhome and got the Platinum service…read morepackage. It was at least $400 less than Camping World and included SO MUCH more! They serviced the hot water heater, fridge, water systems and the generator oil change was included! We got our coach detailed and Crystal coated, which is not even offered at Camping World and they did everything on my list and came in under budget. We'll be coming back every year for our annual maintenance even though it's an hour from home.

My experience as far as my salesperson was great. After purchasing my car i had to put new tires a…read morenew battery in then found out the frame was slightly bent and the check engine light would not turn off.

We have purchased 2 cars from this dealership. The servicing has been terrible. After having the…read more90,000 service appointment (which cost just under a grand), my wiper fluid pump stopped working. It worked when I drove it into the service bay. I was given a quote for an additional $644 dollars to fix something that was not broken when I took it there. Additionally, they did not tell me the pump did not work - I discovered it after leaving while on a snowy road trip. I feel like I am being fleeced. Edit: another repair shop in town did the repair for $300 after I left Wahlberg.

The people behind the service desk lack organizational skills. To sum it up. My camper needed…read morewarranty repairs. I live in my camper and scheduled the repairs far out, so I could get it to the shop after camping season. I sent an email to the manager in April, never heard back. When I called 2 months prior to the repair, the manager said he would take care of it. I stopped in 3 weeks prior to drop off. Evidently the manager was no longer there, and never passed along the repair needs. The new person said they would order my replacement recliner so it would be there when I dropped my camper off, and get reimbursed. Not wait for preauthorization. They didn't order it! And when I asked about it when I got there, he could of told me. They didn't tell me they waited over a week to order. They were supposed to have it 2 days, had it 2 weeks! Thankfully someone allowed me to sleep on their couch. Customer service is bad. Horrible Follow up. Horrible communication.

Purchased a used mobile home from Brady in July 2021 when moving from AZ. It has been nothing but a…read moremisrepresented money pit and lies since purchase. Nothing but a hole in floor under the shower where I could see under trailer, most outlets didn't work, no cabinet doors, half finished laundry room and bathroom addition, "new" air conditioning unit doesn't work with freon leak, not painted, deck not sealed, leaking roof, etc, etc. I could list pages of items wrong with this hell hole. I'd assume that if they sell mobile homes this way the RV's would be the same. Scheisters!

I have bought three rvs from this place and every experience has been great. The owner is present…read morepleasant to work with and his staff is always going above and beyond. This isn't just the lowest price place to buy but the helpful services are great also.

We purchased our first travel trailer; a brand-new KZ Sportsmen SE 301DBSE from Kamper City in…read morePeninsula, Ohio. We can't say enough about how much we appreciate our salesman Dre for ensuring that we found the RV with the perfect floorplan and features for our needs. Also, the process of completing the sales transaction with Michael was seamless and timely. In addition, both service technicians, Anthony and Chris, did phenomenal jobs completing some modifications and add-ons we requested as well as providing us "RV newbies" with thorough instructional training, about our specific RV. In conclusion, we highly recommend Kamper City to anybody looking to purchase a new or used RV and for any service needs.

There are pro's and con's for Camping World. Biggest PRO!! They have hundreds of rv's, I'm sure if…read moreyou are looking for a specific RV this is the right place. That is why I gave them a three star. Con's - I felt unwelcome at the front desk. I simply stated I wanted to walk the lot and look at rv's with no pressure. I stated if I found something I will let them know. I don't think that they liked that. I completely understand their point of view of wanting to assign a specific sales person as you walk in. Some people do not like high pressure sales. I did not receive a good welcome and got a side eye... lol. I let that go and did not allow that interaction ruin my day. When I came back in, I had a great big smile and said hi, the lady rolled her eyes and turned her face. I guess they were not having a good day. So people don't take my word for it, your experience may be different. Continue your adventures and find your perfect RV.

Went there to purchase 2 new recliners, and a new kitchen faucet. James was helping us and he had…read morethe knowledge needed to answer all of our questions. He has excellent customer service skills.