Ponch the parts manager was a superstar in getting us a part we needed for our Airstream…read moreair-conditioning cover when it was damaged in a storm while we were staying in Geneva, OH. We called several places and Ponch was the only place that could get our part ordered and have it delivered the next day. The service was amazing and we were able to get back on the road. Thank you!

We rented an RV to travel from Ohio to Florida and they told us it was the newest one they had and…read moreit was not a very good experience we had cabinets that wouldn't close crayon writing on the wall a nurf gun dart under the seat, a baggy of pretzels under one o the beds and we did not bring pretzels, also a lot of rattling of parts inside and out of the RV. Would have been a lot more fun traveling this way if there wasn't so much wrong a gross

I rented an RV to have fun with my grandsons in September 2022 and as of today February 12, 2023…read morehave yet to receive my $1500 refundable security deposit. At first there was great communication. Now nothing. He says there was damage to the awning I did not use and that he was getting it fixed for a couple hundred dollars. He does not respond to my text messages or phone calls. I'm disappointed as he was such a nice family guy and don't know why he's being like this. A fun experience has turned into a tense outcome. I could have used that money for Christmas. Brenda Lang

From the owner: Troyer's RV Rental is your local RV rental agency for Millersburg, Ohio, and the surrounding areas…read more If you are looking to rent a camper, motorhome, or RV for a vacation or weekend getaway, contact us at Troyer's RV Rental, and we will do our best to meet your RV rental needs. We deliver our RV rentals all over the state of Ohio.

General RV is the first and only RV lot that we have ever set foot on. We've been talking about…read moregetting a travel trailer for years, and decided to stop by to see what was available in used inventory. When we walked on the lot, we were expecting to deal with the typical "car salesman" trying to sell us something that we didn't need. Our salesman was not pushy, but very informative, sharing from his experience and taking the time to understand what we were looking for. After the purchase, we found a leak that did not get caught in the pressure-test (we found out about it the very evening that we brought the trailer home) and the Service Department was quick to resolve the issue. From our salesman to the staff that familiarized us with the trailer to the service representative that I was working with, and even the guy behind the counter at the store (I wound up substantially upgrading a purchase because I felt that I could trust his advice)... the people at General went out of their way to make sure that we were satisfied and were informed about the products or services that they were addressing with us.

They get you in with a low price then add in fees over 3 grand and tell you that all RV dealers do…read moreit! And I found that is not true! in fact I could not find another dealer that added the fees to the advertised price.

Buyers and service customers should be cautious under the guise of a reliable name in Avalon prior…read moreto 2023 purchase. Sorry this is long, don't beat on me, just drop out now. RCD dealer profit greed has left me feeling used and foolish, I felt compelled to put this long cautionary tale out on Yelp seeing practices haven't improved much in the past 2 years in other customer reviews. Maybe someone else will not be so trusting yes admittedly now, gullible, had to share take it public. Just recently 8/2025, I it hit me why "Avalon" wanted our checks. Unaware, they were bought out by a large supercenter, RCD, while our RV went in for service in 11/3/2023. Then, mega centers RCD used our money under "Avalon's" good name, making their new acquisition purchase look good and a chunk of money coming from us as hostages. Overall, our experience was incredibly frustrating. We finally received our camper back on July 26, 2024. To summarize, since 6/20/23, we have been put through at this point a myriad of repair promises, delays too numerous to even count anymore, personnel issues and turn over at the dealership causing more delays - which should never be a customer's delay problem but a goal for the dealership to make right especially almost a year after the first contact, numerous false dates of parts ordered by many staff and scheduled RV return to us dates as early as end of 2/2024, bumping 6 weeks every time we asked, none that were kept. I could detail much more from my notes on this journey, but let's just keep it simple for Yelp. Notably,upon long awaited 2024 return as well as loss big $$ on our seasonal site being empty all year, we discovered issues. To name a few; he seals were not fully finished can see daylight through the back door, the windows were sagging, the rig needed cleaned, smeared cabinets/tables, etc a ton of dust / debris inside, carpet was now worn somehow, some odd sand under the wallpaper in places, seal came off the arms of the awning, water heater door was supposed to be new - nope it was a dented one and there was an unusual haze like clearcoat overspray in the interior & sliding door that we were unable to remove and we received a different recliner with a cracked material on the back. We rarely use the recliners, it is likely it was sitting around & that they had swapped ours with someone else during the almost 9 month wait or damaged in transit. In the end why let RCD take it again, just got it back we gave up corporate greed wins. Thought in 2024, it's time to get a different rig and wash our hands of it; well maybe but still a year later, interest rates went sky high since covid, still waiting. I'm sure if anyone responds, it will be a "canned response" or we would have made it right upon return. Honestly, I don't have another 9 months of time OR patience, to wait to be ghosted and lied to again, but I can share to others to be cautious.

worst service ever. I would never recommend nor return. Had…read moreour rv in for a few weeks, they didn't do most of things that we asked to have fixed although they claimed they did.

The service was absolutely terrible. Very slow and at least they finally admitted that they could…read morenot handle the influx of service needed by how many units they had sold. I cannot say how horrible our experience with them was. I hope to never have to deal with them again. We bought a brand new trailer in January and it's now December and we've been able to use it for a total of 5 and 1/2 weeks because there's so much wrong with it and because it took them 8 weeks to get it ready for us to do the initial walkthrough.

We bought a new camper from another dealer and they locked the keys inside the unit for delivery so…read morewe couldn't get in. Delivery driver did not have the keys. Our dealer called Meyer's of Madison and Meyer's of Madison let us borrow their master key so we could get in our unit. Meyer's was a 45 minutes drive away and our dealer was 1 hour and 45 minutes away. HUGE shout out to Meyer's of Madison. Thanks so much.

Ronnie is a great guy and runs an awesome business! You can rest assured that you will get a good…read morerental at a fair rate.

From the owner: We offer affordable travel trailers for camping as well as short term emergency housing. We also…read moreoffer mobile rv repairs and maintenance

Very professional and knowledgeable of rv repair and maintenance. Highly recommend!!read more

From the owner: 15+ years experience in the Rv Industry. Factory trained and certified. Aquahot certified. Cummins…read moreonan certified. Specialize in slide rooms. Electrical diagnostic. Save the travel time, cost and headache of the dealerships. Will travel to you, serving the greater stark and surrounding counties.