My wife and I are new to RVs/campers and we were very intimidated to buy our first one. We did more…read moreresearch than one could possibly imagine, however we still were very skeptical of buying from a dealership. I was told by a family friend on how great Jim's trailer sales was so we decided to go scope things out. A very nice sales person named Walt greeted us and asked us exactly what our budget was and what my towing capacity/needs were. Every time I went to something that was out of my price range, too heavy, or didn't fit our needs... He steered me away. He kept me on track for what we wanted and needed and that's exactly what we walked out with! I cannot speak enough Good things about Jim, Walt, and the entire service team as well. We got a two hour walk-through of everything and anything we needed to know, and they also installed a few accessories that we ended up purchasing. We have successfully taken three trips with our new camper since July and we absolutely love it. It's safe to say we will be a returning customer in the future!

Everyone was so friendly and helpful! Walt patiently helped us look through campers until we found…read morethe best fit for us. I highly recommend this family run business!!

I can't say enough good things about the continued great service I receive from the Service…read moredepartment at Moore's RV. It's one thing to have great service one time but 5 straight times says something. Highly recommend !

Do NOT do business with Avalon RV Center in North Ridgeville, Ohio. We recently purchased a NEW…read more2022 Dutchman Colorado camper from Avalon RV Center in North Ridgeville in June 2023. We went to pick up our camper to sign the paperwork and do a walk through. We noticed during the walk through that the right side of the awning was not adjusting properly. When we pointed this out Zach (Service Manager) that stated that the awning just needs to be used & lubricated, then proceeded to give my husband a can of silicone. The camper has been sitting in our driveway since it was brought home. On 07/30/2023 we noticed that the awning was coming off the camper. My husband called to get the warrantee started. On 08/03/2023 the awning completely fell off the camper. Thank goodness my children were not playing by this when it happened or when we were driving down the road. My husband got in touch with the dealership & was told that the awning has a recall, WE WERE NEVER TOLD ABOUT THIS RECALL WHEN PURCHASING THE CAMPER. To try to get this issued resolved my husband spoke to Scott Miller. He was extremely rude, and NO help, he stated to him that "we bought a cheap model and we should have purchased a more expensive one" (pretty much he called us poor and idiots for purchasing this) My husband asked if the warranty for the camper could be extended due to their negligence and was told "absolutely not he sells his campers as is." My husband also asked if we could be compensated for the deposits we lost on our upcoming trip and was also told no. They are willing to fix this awning, but now we have lost out on a deposit for a vacation we had planned on 08/11/2023, along with vacation time from work for both of us, our twin boys (Who are 5) are now extremely upset that they no longer are going. SO THANK YOU AVALON RV CENTER FOR SELLING US A CAMPER DISHONESTLY. YOU KNEW ABOUT THE RECALL AND DECIDED NOT TO TELL US. All of this could have been avoided if they were just honest with us during our walk through, and we would have had no issue with the camper having a recall if we would have known.

We decided to work with Advanced RV based on some videos we had seen involving a levelling system…read morefor our van. Getting very frustrated now as they are very good at taking our money, but not so good once they have it. To be fair, I understand it was during the holiday season, but we sent the money December 19th, and despite repeated calls (which we had to make at midnight from Korea) and repeated E-mails we cannot get them to answer the simple question "when do we bring it in, and how long does it need to stay?". At one point we were promised an answer by December 28th, but since then all we get are evasions. When we call, the person we need to talk to is out (seems to be out a lot) or whoever we get hold of says we are waiting to hear from somebody in service. We are trying to book time in April so plenty of notice, and were told the schedule was open then, but STILL don't have an appointment. Since we have to book a hotel to stay while we are in town, the longer we wait, the higher the prices go. We also cannot schedule anything else (we are stopping there during a trip across America) until we have those dates. This review does not encompass their work, but with customer service this bad I have a bad feeling about the company in general. If there are problems, let us know, don't leave us hanging for weeks, and it is not like this should be a difficult task. **Update: We finally got our appointment, and the work was completed. I will say that the work appears excellent, and the onsite experience was stellar. Trying to make new appointments for more work, and running into the same lack of responsiveness. I would say Advanced RV does great work, but getting them to respond is like trying a wake a teenager up in the morning after a rock concert.

Mike, Marcia, and the entire crew at Advanced RV are simply the best there is when it comes to…read morecreating Class B RVs. We looked at Roadtrek and the Mercedes-Airstream collaboration, and they are very nice, but they cannot compare to the RVs built by Advanced RV. Unlike the others, ARV is completely custom. The process begins with a visit to the factory that can last days, as you work with the staff to select EVERYTHING in your custom RV. From the engine, suspension and mechanical details, all the way to the color schemes, floorings and fixtures, you and the ARV team customize each item in the RV. Once everything is selected, there is a constant flow of information from ARV to the customer, as they keep you up to date on their progress. If you have any questions, or there are any items that the craftsmen at ARV are not certain about, you can call them, or they will contact you. And you don't just leave a message. Everyone at ARV is available to talk to you about any question or concern you might have, and that includes Mike Neundorfer, the company's owner. We just took possession of our new ARV, "Huginn," and are simply blown away with quality and level of workmanship. Everything is first rate. We took our new RV on a cross country road trip to return home, and even took her back into the mountains outside Santa Fe, NM. The road was narrow and rough, but there was almost none of the rattle, shake and clatter that I have come to associate with RV travel. On the freeways, the RV was so quiet it might as well have been a well made SUV. We simply could not be happier with our new RV, and with the entire experience of working with Advanced RV. Dirk & Amy

We highly recommend Suburban RV Center, a small, family-owned RV dealership in Mansfield, OH. As…read morefirst-time RV buyers, Tom was very helpful, answering all of our questions, and gave us a very competitive price for the 2021 Cherokee Wolf Pup 16HEBL we purchased as a special order. When it came in, he made sure it was thoroughly cleaned and prepped for us. Jamie spent about 3 hours with us going over how everything works and the proper operation and maintenance procedures. Very personal service, never felt like we were being rushed like we have heard sometimes happens at larger dealerships. So glad we discovered and bought ours from Suburban RV!

Do business with this company. The owner, Tom, is a wonderful person. He is honest, respectful,…read moreand very knowledgeable about the RVs he sells. We honestly drove 3 hrs. to buy our RV from them. It was worth it. We saved a lot of money. The big RV places like Camping World in Pittsburgh only want your money. They don't care about you. Suburban RV does.

We came in last minute from out of town with a blue Ox brake problem. They took care of us right…read moreaway and saved our trip. Greg was fantastic Thank you do much!

We had a great experience at RCD RV in Medina! Zak was our salesperson, and he was fantastic to…read morework with. We originally came in with one camper in mind, but he took the time to show us a few other models that were very similar while keeping all of our must-haves and budget in mind. We never felt pressured, and he was patient, knowledgeable, and genuinely wanted to help us find the right fit. Nate in finance was just as great. He worked hard to find us the best loan options and made sure we got the best deal possible with our finances in mind. The entire process was smooth and stress-free. We couldn't be happier with our new camper and highly recommend RCD RV, especially Zak and Nate, to anyone looking for an RV!

This was the worst EVER experience !!! Keep your guard up if your shopping at Mark Wahlberg…read moreChevy in Avon Ohio !! These guys can take away important details from equipment that you wanted just to get the numbers needed , to get your sale on these books for the month they want to & the Best part , They NEVER tell you !!! You find out on your own after the damage is done !! Great work Jim Wood ( Sales,& Rick Limbers GM !!

My experience as far as my salesperson was great. After purchasing my car i had to put new tires a…read morenew battery in then found out the frame was slightly bent and the check engine light would not turn off.

The people behind the service desk lack organizational skills. To sum it up. My camper needed…read morewarranty repairs. I live in my camper and scheduled the repairs far out, so I could get it to the shop after camping season. I sent an email to the manager in April, never heard back. When I called 2 months prior to the repair, the manager said he would take care of it. I stopped in 3 weeks prior to drop off. Evidently the manager was no longer there, and never passed along the repair needs. The new person said they would order my replacement recliner so it would be there when I dropped my camper off, and get reimbursed. Not wait for preauthorization. They didn't order it! And when I asked about it when I got there, he could of told me. They didn't tell me they waited over a week to order. They were supposed to have it 2 days, had it 2 weeks! Thankfully someone allowed me to sleep on their couch. Customer service is bad. Horrible Follow up. Horrible communication.

Purchased a used mobile home from Brady in July 2021 when moving from AZ. It has been nothing but a…read moremisrepresented money pit and lies since purchase. Nothing but a hole in floor under the shower where I could see under trailer, most outlets didn't work, no cabinet doors, half finished laundry room and bathroom addition, "new" air conditioning unit doesn't work with freon leak, not painted, deck not sealed, leaking roof, etc, etc. I could list pages of items wrong with this hell hole. I'd assume that if they sell mobile homes this way the RV's would be the same. Scheisters!

I have bought three rvs from this place and every experience has been great. The owner is present…read morepleasant to work with and his staff is always going above and beyond. This isn't just the lowest price place to buy but the helpful services are great also.

We purchased our first travel trailer; a brand-new KZ Sportsmen SE 301DBSE from Kamper City in…read morePeninsula, Ohio. We can't say enough about how much we appreciate our salesman Dre for ensuring that we found the RV with the perfect floorplan and features for our needs. Also, the process of completing the sales transaction with Michael was seamless and timely. In addition, both service technicians, Anthony and Chris, did phenomenal jobs completing some modifications and add-ons we requested as well as providing us "RV newbies" with thorough instructional training, about our specific RV. In conclusion, we highly recommend Kamper City to anybody looking to purchase a new or used RV and for any service needs.

There are pro's and con's for Camping World. Biggest PRO!! They have hundreds of rv's, I'm sure if…read moreyou are looking for a specific RV this is the right place. That is why I gave them a three star. Con's - I felt unwelcome at the front desk. I simply stated I wanted to walk the lot and look at rv's with no pressure. I stated if I found something I will let them know. I don't think that they liked that. I completely understand their point of view of wanting to assign a specific sales person as you walk in. Some people do not like high pressure sales. I did not receive a good welcome and got a side eye... lol. I let that go and did not allow that interaction ruin my day. When I came back in, I had a great big smile and said hi, the lady rolled her eyes and turned her face. I guess they were not having a good day. So people don't take my word for it, your experience may be different. Continue your adventures and find your perfect RV.

Dropped our rv off mid August South Dakota winds ripped…read moreour roof off. Almost immediately sales reps were trying to sell us a new one. We were not interested in a new one. But After we got the quote for repairs we decided to at least see what they would offer . Made an appt. With Derrick. Drive over an hour and he's not available?? Nick steps up and he is super helpful. He then says he needs an offer from Wade We heard Wade yell at him that we have survic department t. So professional! Then Nick gets a call and gives us an offer. Ridiculously low and down right insulting! We say fine well take it elsewhere. Now the best is yet to come We go to the service department and are greeted by Kathleen. She is already irritated that we dont have an appt..actually yes we did and it didnt work out so we want out rv back. She says she'll let us know when it is driven back about half hour..well an hour later husband goes back and it is sitting by service door? He asks for the key and Kathleen is acting all crazy y and flustered looking for it. Keeps asking the girl next to her if she knows where it is. She even kept checking her own pockets? Finally hubby says . Is it in the rv. She has the girl call the driver that drove it over. He says yes it is in the rv. Husband says Why was this so hard to figure out. She says Next time make an appt. Hubby said there won't be a next time. Then she goes into this crazy rant about having an appt. I say We did have one. Too bad it couldn't work out Shes still Going on and on and on!Hubby walks away to get into rv. I go left to our car and she is still yapping away. The most awful unprofessional staff i have experienced . BTW Allstate insurance is the worst for rvs And Ruffs Rv repair in Mentor can do it for 1/3rd the prices this awful place quoted us. Way to go manager in Akron!! Your over all reviews must make you so proud of yourselves

Camper started having problems after 2 years. Nothing ever covered at this place. Everything is a…read moremoney grab. I will ever buy from here again.

While traveling in my travel trailer across the country in June 2023, my AC and Fridge needed…read morewarranty work. I made an appointment at All Seasons RV. Upon my arrival, I was welcomed and a Service Advisor (SA) got the work underway. The tech diagnosed and fixed the problems within a couple of hours. The SA indicated that I needed to pay the Dometic warranty charges in advance to All Season RV, and I would be refunded on my VISA card when Dometic had paid the service facility for the warranty charge submission. All seemed fine and on the up-and-up. I waited a month and received no word from All Seasons RV and no refund on my VISA. I contacted the service facility and spoke with a different SA. He checked out my invoice and claim. I was informed that the previous SA had been terminated for incompetence. I was also informed that no warranty claims had been submitted to Dometic on my behalf. On further searching, the SA indicated that no photos of serial numbers for the two appliances had ever been taken by the tech carrying out the work. I was asked to open up the AC unit and the Fridge and photograph the serial numbers and forward those to the SA at All Seasons RV. After the extra effort, I received a call from the SA indicating they could not submit the Dometic claims for me. and I would need to submit them personally. The SA forwarded a Dometic form. According to the SA, I would now need to package up all the information and submit it to Dometic on my own time. It could take at least another month to receive a re-reimbursement from Dometic, assuming the claim would be approved. Does this sound like a well-documented process within the All Season RV business? Does this sound like the kind of service and run around you will want to receive from an RV Service firm? At 72 years old, I just do not have the time to hit my head against the wall multiple times, expecting different results. All Season RV should have stood behind their service agreement and just refunded the amount ($187) to me directly. This is no way to do business!