Buckeye Sports Center - Shame on you!!!…read more Saturday of last week I went to Buckeye Sports Center to pickup my skis that were being tuned and to pickup another set of older skis that I attempted to sell at their annual ski swap. My older skis did not sell and I needed to pick them up. I was late picking up my skis as a result of my Father's illness, death and funeral. Buckeye Sports Center informed me that because I was late picking up my skis from the ski swap that I was not entitled to the return of my skis or the 200 dollars that I was attempting to sell them for (for which I was to receive store credit). Please note that Buckeye Sports still had plenty of other skis in back remaining to be picked up, they just for a very odd reason did not have my skis. I gave my return ticket to the store clerk and he stated that their records indicated that someone had already picked up my skis. My response was, "well clearly you gave my skis to the wrong person." The clerk responded, "how do we know that" - implying that I was lying to him. Please note that I have been a customer of Buckeye Sports for several decades and as recently had 4 pairs of skis tuned by them. I asked the clerk to review the situation with the owner of Buckeye Sports who was in back and he did. The owner did not have the respect, nor the character, to speak directly with me and instructed the clerk to tell me that there was nothing ownership was willing to do. Thereby callously disregarding why I was late picking up the skis and completely ignoring the fact that the reason why the skis were not there was because his employees made a mistake and gave my skis to another customer who had similar skis. Mistakes happen, but there is no excuse for Buckeye Sports' poor treatment of me as their customer and unwillingness to correct the mistake that was made by their staff member. Needless to say, I will never shop at Buckeye Sports. Their actions yesterday demonstrate bad business practices and even worse business ethics.

Best in class dealership. This was my second big purchase from Buckeye, and I'll continue keeping…read morethem first on my list for any future purchases. VIP Customer Service. They did an excellent job educating me about my new boat as this is my first boat after purchasing a Hobie Pro Angler from them years ago. They put a lot of time, attention, and detail into prepping my boat so it would be water ready. They worked with me to get all the features on the boat that met my needs. VIP Treatment with the boat pickup as they were flexible with scheduling, had a congratulations sign, everyone walking on the boat took their shoes off, they consistently offered drinks/restroom, their service guys came out to answer technical questions, and they highlighted critically important parts of the manual so I may quickly revisit for review as a lot of information was covered during pick up. They don't just want to sell you, but they want to make sure you are set up for success, you are safe, and you have an all around great experience on the water and with Buckeye. Customer oriented all around. Would recommend anyone give Buckeye the first stop before looking elsewhere.

They are a Ranger Boat dealer. We bought a used crappie boat from them and they are awesome. We…read morelive 12 hours away. They checked everything on the boat to make sure it worked. They checked the wheel bearings. They gave us a transom saver for the drive home. They used a block of lumber & some carpet to made a wedge under the trolling motor so it didn't bounce around on our way home. They put a whole new taillight assembly on the left side which was not working. We dealt with Tom and one of the mechanics, both went above and beyond. I would highly recommend Vic's Sport Center for a new or used boat if you want a dealer with integrity and great customer service.

From the owner: |Year Established: 1993.read more

Great place to get parts now! Even little brackets for…read morehandles and pipes and pumps he has

Very convenient location on your way down to Fairport launch. They have most of what you could…read morepossibly need to keep your precious day on the water moving forward! Prices are fair and service is very friendly.

Great customer service! Extremely professional, never pushy! Highly recommend this place! Thanks…read moreBrian for taking care of us!

From the owner: Frank's Marine is a family owned and operated full service boat dealership that has been in…read morebusiness since 1978. We offer the sales of new Avalon Pontoon boats and Stingray Powerboats, service of Mercury and Mercruiser engines, storage parts and accessories.

This boat club is amazing. Staff is super friendly, incredibly knowledgeable and really patient…read more Every boat has been clean, fully fueled, and every amenity is readily available to ensure a fun, relaxing and memorable experience. Can't wait until I'm out on the water again!

Reciprocals beware! The GM has implemented a new made-up rule at these 5 locations within the…read morefranchise making it impossible for anyone to be able to use a reciprocal reservation at there locations. If you plan on coming here, make sure you tell anyone associated to Freedom that you have been in Ohio for two weeks. Upon arriving at the marina from out of state, I was told by the dock master that the GM put a new rule in effect that reciprocals are required to quarantine for two weeks prior to using a Freedom boat. They stated that the rule was due to the governor making it mandatory to quarantine upon entering Ohio. This is not true. Upon reviewing this policy on the governors website, we found out this was an advisory to quarantine if out of state visitors feel sick, this is not a mandatory quarantine in Ohio. Upon making contact with Chris, the GM, and explaining the inaccuracies with the information he is providing members, Chris decided to change his policy from being a state ordinance to his own policy and would not allow us to use boats at this franchise without quarantining for two weeks. He said it was to limit any possible exposure to his dock hand. Mind you I spent an hour with his dock hands, in person, none of which were wearing masks, having to deal with this problem for no reason. Management must not be too concerned if they don't even have a policy requiring their dock employees to wear something as basic as a mask. Had they just let us utilize the boat, being that we followed all of the COVID procedures outlined in the reservation system when we booked the boat, then we would have spent all of 2 minutes with the dock master and been on our way off the dock in our boat. My home franchise is Tampa, I plan on sending a note our management requesting they enact the same rules for Ohio-based residents being that there is an abundance of Ohio reciprocals using boats at our locations. These people do not use common sense. All of the reciprocals I have been to over the past few months know how to operate, they have all enacted contactless reservations. You show up, the dock master preps the boats and calls you when its ready to disembark, he vacates the boat while you and your family board, he comes back and assists in taking off from the dock. Also beware, if they feel it is too choppy out at 8am when they open, they will close the marina for the day, whether the weather is supposed to clear or not. At 8am, there was a small craft advisory in effect and 2-4' waves. When we planned on coming to the marina at 11am, the weather was gorgeous and there was minimal chop on the water. Really the ideal weather for boating on Lake Erie. They refused to allow members on the water because they decided it was too choppy at the start of the day. Never heard of this policy. At every other location I have visited, if it is choppy early on, the dock masters put a message out that there will be a weather delay and if it subsides they will resume operations. Not here. All or nothing. If you have any plans to come to Ohio and go boating, your best off paying for a rental out of pocket like we had to do. I have never been treated so poorly by management at any other location. Thanks for ruining our trip.

I just had my 1st 20hr service on my 2025 SeaFox 268 with twin Yamaha 150's and everything went…read morequick and smooth!!

Excellent experience. Our salesman, Eric, was professional, knowledgeable and showed great care…read morefor his customer. Eric made sure our buying process was seamless and actually fun! Highly recommend this family owned business!

Pat is a great person!! He was so understanding and helpful in selling my late husband's boat. He…read morewas quick to get back to me and picked up the boat right away and sold it right away. He made everything easy and he understood every aspect of this boat when I didn't have much of a clue. I highly recommend his services!!

We rented a pontoon at Dusty's we had an awesome time. Nathan was great help and the boat was…read morefantastic. Would definitely recommend

Dusty's Landing is a fantastic place to spend the day out on the water with family or friends it's…read morevery quiet and relaxing and enjoyable on a great sunny day and there's actually bars that serve food and you can dock your boat or pontoon and have a little lunch and a cocktail and then get back out on the lake and continue just relaxing or fishing or just enjoying the water and beautiful home surrounding the lake

Just bought a boat from this broker. I can't believe how helpful they were. Went through the whole…read moreboat to check for bad switches , bad lights even put a new faucet screen in the galley sink. That's how detailed they were. I give them an A+ !!

I needed a yard to offload and splash a sailboat shipped from San Francisco this spring. A friend…read morerecommended Rob, and working with him and his crew was an absolute treat! Even though they were slammed with boats to launch, the team went out of their way to keep me on schedule for my reservation to transit the Welland Canal. The day I headed out was a bit stormy, and I was surprised when Rob called--he didn't exactly say he was checking on me, but I'm pretty sure he was. That level of care, even for a one-and-done customer, really stood out. I can't say enough good things about this yard.