My husband and I were looking for a boat primarily for fishing. We went into Buckeye to check out…read moretheir selection and to shop around for the perfect boat. We walked in and was greeted by JD. He was very helpful, professional and cared about satisfying our request and would not allow us to purchase anything that would not satisfy our needs. We appreciated his thoughtfulness and kindness. We picked up our boat two weeks ago and upon arrival, Pete introduced himself and gave us the King and Queen tour of our new purchase. He walked from front to back and showed us all we needed to know. We are very pleased. Thank You Eli and Karen Oh, we just received a thank you gift of delicious cookies and cups!!!

Two terrible experiences with the marine service and parts department yesterday…read more 1) On Tuesday I called about getting a PWC battery. I was told to call ahead of time so they can add acid and charge up the battery, no problem. I was told the battery was $172 (before taxes, etc). I called the next day to order the battery and when I picked it up I was charged $203 (before taxes, etc.) I told the salesperson that I was told the battery was $172, he didn't care, he charged me $203. 2) They add 3% if you use a credit card, but not if you use a debit card or pay by check. No problem, I get it, but I told them you should let people know ahead of time (I would have brought a debit card), the salesperson said "sometimes" we tell the customer (huh?), the salesperson could care less. The salespeople's attitude was that they didn't care at all that they screwed this customer. I'm afraid they have lost a longtime and repeating (PWC and ski package) customer. Maybe business is so good they don't care about customers.

They are a Ranger Boat dealer. We bought a used crappie boat from them and they are awesome. We…read morelive 12 hours away. They checked everything on the boat to make sure it worked. They checked the wheel bearings. They gave us a transom saver for the drive home. They used a block of lumber & some carpet to made a wedge under the trolling motor so it didn't bounce around on our way home. They put a whole new taillight assembly on the left side which was not working. We dealt with Tom and one of the mechanics, both went above and beyond. I would highly recommend Vic's Sport Center for a new or used boat if you want a dealer with integrity and great customer service.

From the owner: |Year Established: 1993.read more

Very convenient location on your way down to Fairport launch. They have most of what you could…read morepossibly need to keep your precious day on the water moving forward! Prices are fair and service is very friendly.

Great place to get parts now! Even little brackets for…read morehandles and pipes and pumps he has

Great customer service! Extremely professional, never pushy! Highly recommend this place! Thanks…read moreBrian for taking care of us!

From the owner: Frank's Marine is a family owned and operated full service boat dealership that has been in…read morebusiness since 1978. We offer the sales of new Avalon Pontoon boats and Stingray Powerboats, service of Mercury and Mercruiser engines, storage parts and accessories.

This boat club is amazing. Staff is super friendly, incredibly knowledgeable and really patient…read more Every boat has been clean, fully fueled, and every amenity is readily available to ensure a fun, relaxing and memorable experience. Can't wait until I'm out on the water again!

Reciprocals beware! The GM has implemented a new made-up rule at these 5 locations within the…read morefranchise making it impossible for anyone to be able to use a reciprocal reservation at there locations. If you plan on coming here, make sure you tell anyone associated to Freedom that you have been in Ohio for two weeks. Upon arriving at the marina from out of state, I was told by the dock master that the GM put a new rule in effect that reciprocals are required to quarantine for two weeks prior to using a Freedom boat. They stated that the rule was due to the governor making it mandatory to quarantine upon entering Ohio. This is not true. Upon reviewing this policy on the governors website, we found out this was an advisory to quarantine if out of state visitors feel sick, this is not a mandatory quarantine in Ohio. Upon making contact with Chris, the GM, and explaining the inaccuracies with the information he is providing members, Chris decided to change his policy from being a state ordinance to his own policy and would not allow us to use boats at this franchise without quarantining for two weeks. He said it was to limit any possible exposure to his dock hand. Mind you I spent an hour with his dock hands, in person, none of which were wearing masks, having to deal with this problem for no reason. Management must not be too concerned if they don't even have a policy requiring their dock employees to wear something as basic as a mask. Had they just let us utilize the boat, being that we followed all of the COVID procedures outlined in the reservation system when we booked the boat, then we would have spent all of 2 minutes with the dock master and been on our way off the dock in our boat. My home franchise is Tampa, I plan on sending a note our management requesting they enact the same rules for Ohio-based residents being that there is an abundance of Ohio reciprocals using boats at our locations. These people do not use common sense. All of the reciprocals I have been to over the past few months know how to operate, they have all enacted contactless reservations. You show up, the dock master preps the boats and calls you when its ready to disembark, he vacates the boat while you and your family board, he comes back and assists in taking off from the dock. Also beware, if they feel it is too choppy out at 8am when they open, they will close the marina for the day, whether the weather is supposed to clear or not. At 8am, there was a small craft advisory in effect and 2-4' waves. When we planned on coming to the marina at 11am, the weather was gorgeous and there was minimal chop on the water. Really the ideal weather for boating on Lake Erie. They refused to allow members on the water because they decided it was too choppy at the start of the day. Never heard of this policy. At every other location I have visited, if it is choppy early on, the dock masters put a message out that there will be a weather delay and if it subsides they will resume operations. Not here. All or nothing. If you have any plans to come to Ohio and go boating, your best off paying for a rental out of pocket like we had to do. I have never been treated so poorly by management at any other location. Thanks for ruining our trip.

I just had my 1st 20hr service on my 2025 SeaFox 268 with twin Yamaha 150's and everything went…read morequick and smooth!!

Excellent experience. Our salesman, Eric, was professional, knowledgeable and showed great care…read morefor his customer. Eric made sure our buying process was seamless and actually fun! Highly recommend this family owned business!

Pat is a great person!! He was so understanding and helpful in selling my late husband's boat. He…read morewas quick to get back to me and picked up the boat right away and sold it right away. He made everything easy and he understood every aspect of this boat when I didn't have much of a clue. I highly recommend his services!!

Dusty's Landing is a fantastic place to spend the day out on the water with family or friends it's…read morevery quiet and relaxing and enjoyable on a great sunny day and there's actually bars that serve food and you can dock your boat or pontoon and have a little lunch and a cocktail and then get back out on the lake and continue just relaxing or fishing or just enjoying the water and beautiful home surrounding the lake

We rented a pontoon at Dusty's we had an awesome time. Nathan was great help and the boat was…read morefantastic. Would definitely recommend

As a boater, there's few places around Northeast Ohio that have a comprehensive selection of…read moreboating supplies (in one place) to fit your wide range of needs as a Lake Erie craft owner. Conveniently located on St. Clair, you can always count on West Marine to pick up everything you need in one full visit. There's a few meters right out front so be sure to bring quarters! My family has frequented this store for years to buy various technical and boat maintenance parts. They also carry kayaks, paddleboards, boat shoes, apparel and other things needed for pleasure boating or competitive sailing. They are also great at making sure their inventory online reflects what is actually in the store, so if you can't reach anyone when you call, you can depend on the online catalogue to determine whether or not to drive out. The store is super well-organized, clean and easy to navigate. The staff is very helpful and genuinely has an interest and understanding of the products they are selling, which is always appreciative and helpful (as opposed to just being generic people who have no clue what they're selling). Their products support a wide range of boats and aren't crazily overpriced. West Marine is a necessary spot for any boater in Ohio! You can count on them.

This place has plenty of supplies for your outdoor water needs! We originally came here for a one…read moreseater kayak but they just sold out this morning which was a bummer but they did have a two seater kayak in stock. The customer service here is excellent and super friendly! I'm not sure what the employee's name was but he talked to us about Trinidad and he was seriously so kind and honest with his suggestions. He was truly helpful with helping us find what we need. This place isn't crazy overpriced and has the basic stand costs for many of the supplies we would need for our water sports. Will definitely come back again to check out what kayaks they have in stock again. Definitely check this place out!