Ponch the parts manager was a superstar in getting us a part we needed for our Airstream…read moreair-conditioning cover when it was damaged in a storm while we were staying in Geneva, OH. We called several places and Ponch was the only place that could get our part ordered and have it delivered the next day. The service was amazing and we were able to get back on the road. Thank you!

So, we're in the market for an RV! Shout out to Ralph.... he was so hospitable and helpful in…read moreassisting us to find the right RV that might suit us! He was very informative and concerned about the RV that might be the right one for us! Look forward to visiting Neff Brothers RV, again, soon! #SatisfiedCustomer

Our sales person really took the time to show us the rv's that we wanted to look at. He answered…read moreall our questions. We did not find anything we were interested at the time.

From the owner: Our RCD RV Supercenter location in North Ridgeville serves the greater Northeast Ohio area near…read moreCleveland with top-name brand recreational vehicles. Shop our inventory of new and used motorhomes and towable RVs for sale, from manufacturers including Keystone and Forest River. We also offer RV financing, insurance, and warranties. We can also get you prequalified for an RV with a no-impact-to-credit check. Contact us at our North Ridgeville store with any questions or for more information.

I was contacted by Maria from the North Ridgeville location, that the new 2027 Forest River Salem…read moreHemisphere 380 WFR's were in Medina. (We met Maria at the IX RV Show in January, and fell in love with this floor plan, that checked all the boxes for us. But we hadn't gotten a bigger truck yet so we waited.) She said she was going to pass us along to Jeff that she knew at the Medina location. He called us and I told him we had been trying to find a 2026 close to where we live. He said I think I can get you one. I said, 'what, really? ' And off he went, to make it happen! Within a day, he had found 1left at the manufacturer in Indiana, that he could have delivered to them for us! We had found none of this year model (local), and Forest River was not making anymore! Jeff immediately got a $5,000 credit card deposit down from us over the phone to hold it, b4 anyone else got it! Then he said that he could get it in time (2 weeks to our next summer camping trip), and he did! It arrived 2 weeks later, on a Wednesday, we signed papers next day on Thursday, dropped off our trade in/picked up our new one on Friday, and left with it camping for a week that Saturday! Jeff jumped through hoops for us, and didn't let us down! He's a really great salesman! Crystal called to let us know it had arrived in time, to relieve my anxiety, and let us know we could continue to empty and pack up the contents of our old camper. Nate was instrumental on the finance end! Ernest answered service questions and helped me pick out correct add ons. Erin was both very knowledgeable, as well as personable, in doing the walk through with us, despite us arriving late due to traffic. They ALL work together like a fine tuned violin to give you the best customer service experience!

We had a great experience at RCD RV in Medina! Zak was our salesperson, and he was fantastic to…read morework with. We originally came in with one camper in mind, but he took the time to show us a few other models that were very similar while keeping all of our must-haves and budget in mind. We never felt pressured, and he was patient, knowledgeable, and genuinely wanted to help us find the right fit. Nate in finance was just as great. He worked hard to find us the best loan options and made sure we got the best deal possible with our finances in mind. The entire process was smooth and stress-free. We couldn't be happier with our new camper and highly recommend RCD RV, especially Zak and Nate, to anyone looking for an RV!

Excellent service! We were lucky to have someone update our RV. HIGHLY RECOMMEND!! Not too many…read moreplaces work on larger units!!

Had warranty work done to AC unit. had me pay up front said would file the paperwork and I get…read morereimbursed. they never filed the paperwork .now they will not take my calls. stay away. they can't be trusted.

We highly recommend Suburban RV Center, a small, family-owned RV dealership in Mansfield, OH. As…read morefirst-time RV buyers, Tom was very helpful, answering all of our questions, and gave us a very competitive price for the 2021 Cherokee Wolf Pup 16HEBL we purchased as a special order. When it came in, he made sure it was thoroughly cleaned and prepped for us. Jamie spent about 3 hours with us going over how everything works and the proper operation and maintenance procedures. Very personal service, never felt like we were being rushed like we have heard sometimes happens at larger dealerships. So glad we discovered and bought ours from Suburban RV!

Do business with this company. The owner, Tom, is a wonderful person. He is honest, respectful,…read moreand very knowledgeable about the RVs he sells. We honestly drove 3 hrs. to buy our RV from them. It was worth it. We saved a lot of money. The big RV places like Camping World in Pittsburgh only want your money. They don't care about you. Suburban RV does.

I have bought three rvs from this place and every experience has been great. The owner is present…read morepleasant to work with and his staff is always going above and beyond. This isn't just the lowest price place to buy but the helpful services are great also.

We purchased our first travel trailer; a brand-new KZ Sportsmen SE 301DBSE from Kamper City in…read morePeninsula, Ohio. We can't say enough about how much we appreciate our salesman Dre for ensuring that we found the RV with the perfect floorplan and features for our needs. Also, the process of completing the sales transaction with Michael was seamless and timely. In addition, both service technicians, Anthony and Chris, did phenomenal jobs completing some modifications and add-ons we requested as well as providing us "RV newbies" with thorough instructional training, about our specific RV. In conclusion, we highly recommend Kamper City to anybody looking to purchase a new or used RV and for any service needs.

We decided to work with Advanced RV based on some videos we had seen involving a levelling system…read morefor our van. Getting very frustrated now as they are very good at taking our money, but not so good once they have it. To be fair, I understand it was during the holiday season, but we sent the money December 19th, and despite repeated calls (which we had to make at midnight from Korea) and repeated E-mails we cannot get them to answer the simple question "when do we bring it in, and how long does it need to stay?". At one point we were promised an answer by December 28th, but since then all we get are evasions. When we call, the person we need to talk to is out (seems to be out a lot) or whoever we get hold of says we are waiting to hear from somebody in service. We are trying to book time in April so plenty of notice, and were told the schedule was open then, but STILL don't have an appointment. Since we have to book a hotel to stay while we are in town, the longer we wait, the higher the prices go. We also cannot schedule anything else (we are stopping there during a trip across America) until we have those dates. This review does not encompass their work, but with customer service this bad I have a bad feeling about the company in general. If there are problems, let us know, don't leave us hanging for weeks, and it is not like this should be a difficult task. **Update: We finally got our appointment, and the work was completed. I will say that the work appears excellent, and the onsite experience was stellar. Trying to make new appointments for more work, and running into the same lack of responsiveness. I would say Advanced RV does great work, but getting them to respond is like trying a wake a teenager up in the morning after a rock concert.

Mike, Marcia, and the entire crew at Advanced RV are simply the best there is when it comes to…read morecreating Class B RVs. We looked at Roadtrek and the Mercedes-Airstream collaboration, and they are very nice, but they cannot compare to the RVs built by Advanced RV. Unlike the others, ARV is completely custom. The process begins with a visit to the factory that can last days, as you work with the staff to select EVERYTHING in your custom RV. From the engine, suspension and mechanical details, all the way to the color schemes, floorings and fixtures, you and the ARV team customize each item in the RV. Once everything is selected, there is a constant flow of information from ARV to the customer, as they keep you up to date on their progress. If you have any questions, or there are any items that the craftsmen at ARV are not certain about, you can call them, or they will contact you. And you don't just leave a message. Everyone at ARV is available to talk to you about any question or concern you might have, and that includes Mike Neundorfer, the company's owner. We just took possession of our new ARV, "Huginn," and are simply blown away with quality and level of workmanship. Everything is first rate. We took our new RV on a cross country road trip to return home, and even took her back into the mountains outside Santa Fe, NM. The road was narrow and rough, but there was almost none of the rattle, shake and clatter that I have come to associate with RV travel. On the freeways, the RV was so quiet it might as well have been a well made SUV. We simply could not be happier with our new RV, and with the entire experience of working with Advanced RV. Dirk & Amy