Do NOT do business with Avalon RV Center in North Ridgeville, Ohio. We recently purchased a NEW…read more2022 Dutchman Colorado camper from Avalon RV Center in North Ridgeville in June 2023. We went to pick up our camper to sign the paperwork and do a walk through. We noticed during the walk through that the right side of the awning was not adjusting properly. When we pointed this out Zach (Service Manager) that stated that the awning just needs to be used & lubricated, then proceeded to give my husband a can of silicone. The camper has been sitting in our driveway since it was brought home. On 07/30/2023 we noticed that the awning was coming off the camper. My husband called to get the warrantee started. On 08/03/2023 the awning completely fell off the camper. Thank goodness my children were not playing by this when it happened or when we were driving down the road. My husband got in touch with the dealership & was told that the awning has a recall, WE WERE NEVER TOLD ABOUT THIS RECALL WHEN PURCHASING THE CAMPER. To try to get this issued resolved my husband spoke to Scott Miller. He was extremely rude, and NO help, he stated to him that "we bought a cheap model and we should have purchased a more expensive one" (pretty much he called us poor and idiots for purchasing this) My husband asked if the warranty for the camper could be extended due to their negligence and was told "absolutely not he sells his campers as is." My husband also asked if we could be compensated for the deposits we lost on our upcoming trip and was also told no. They are willing to fix this awning, but now we have lost out on a deposit for a vacation we had planned on 08/11/2023, along with vacation time from work for both of us, our twin boys (Who are 5) are now extremely upset that they no longer are going. SO THANK YOU AVALON RV CENTER FOR SELLING US A CAMPER DISHONESTLY. YOU KNEW ABOUT THE RECALL AND DECIDED NOT TO TELL US. All of this could have been avoided if they were just honest with us during our walk through, and we would have had no issue with the camper having a recall if we would have known.

Love this place. The staff is Always friendly and helpful. Their Prices are affordable. The quality…read morecampers sold there are very nice and in great used condition.

Ponch the parts manager was a superstar in getting us a part we needed for our Airstream…read moreair-conditioning cover when it was damaged in a storm while we were staying in Geneva, OH. We called several places and Ponch was the only place that could get our part ordered and have it delivered the next day. The service was amazing and we were able to get back on the road. Thank you!

So, we're in the market for an RV! Shout out to Ralph.... he was so hospitable and helpful in…read moreassisting us to find the right RV that might suit us! He was very informative and concerned about the RV that might be the right one for us! Look forward to visiting Neff Brothers RV, again, soon! #SatisfiedCustomer

Buyers and service customers should be cautious under the guise of a reliable name in Avalon prior…read moreto 2023 purchase. Sorry this is long, don't beat on me, just drop out now. RCD dealer profit greed has left me feeling used and foolish, I felt compelled to put this long cautionary tale out on Yelp seeing practices haven't improved much in the past 2 years in other customer reviews. Maybe someone else will not be so trusting yes admittedly now, gullible, had to share take it public. Just recently 8/2025, I it hit me why "Avalon" wanted our checks. Unaware, they were bought out by a large supercenter, RCD, while our RV went in for service in 11/3/2023. Then, mega centers RCD used our money under "Avalon's" good name, making their new acquisition purchase look good and a chunk of money coming from us as hostages. Overall, our experience was incredibly frustrating. We finally received our camper back on July 26, 2024. To summarize, since 6/20/23, we have been put through at this point a myriad of repair promises, delays too numerous to even count anymore, personnel issues and turn over at the dealership causing more delays - which should never be a customer's delay problem but a goal for the dealership to make right especially almost a year after the first contact, numerous false dates of parts ordered by many staff and scheduled RV return to us dates as early as end of 2/2024, bumping 6 weeks every time we asked, none that were kept. I could detail much more from my notes on this journey, but let's just keep it simple for Yelp. Notably,upon long awaited 2024 return as well as loss big $$ on our seasonal site being empty all year, we discovered issues. To name a few; he seals were not fully finished can see daylight through the back door, the windows were sagging, the rig needed cleaned, smeared cabinets/tables, etc a ton of dust / debris inside, carpet was now worn somehow, some odd sand under the wallpaper in places, seal came off the arms of the awning, water heater door was supposed to be new - nope it was a dented one and there was an unusual haze like clearcoat overspray in the interior & sliding door that we were unable to remove and we received a different recliner with a cracked material on the back. We rarely use the recliners, it is likely it was sitting around & that they had swapped ours with someone else during the almost 9 month wait or damaged in transit. In the end why let RCD take it again, just got it back we gave up corporate greed wins. Thought in 2024, it's time to get a different rig and wash our hands of it; well maybe but still a year later, interest rates went sky high since covid, still waiting. I'm sure if anyone responds, it will be a "canned response" or we would have made it right upon return. Honestly, I don't have another 9 months of time OR patience, to wait to be ghosted and lied to again, but I can share to others to be cautious.

worst service ever. I would never recommend nor return. Had…read moreour rv in for a few weeks, they didn't do most of things that we asked to have fixed although they claimed they did.

Excellent service! We were lucky to have someone update our RV. HIGHLY RECOMMEND!! Not too many…read moreplaces work on larger units!!

DO not trust Premier Automotive RV or the owner, George. He asked for over half the payment up…read morefront before even knowing the total repair cost, kept our RV for months ) over nine,) and still didn't fix it. We ended up paying a major RV company to repair it in just an hour and a half -- they said most of the work Premier claimed to do was never done. George stopped answering calls and made excuse after excuse. He took advantage of an elderly couple and cost us over $12,000. Zero stars if I could -- avoid this business at all costs.

We highly recommend Suburban RV Center, a small, family-owned RV dealership in Mansfield, OH. As…read morefirst-time RV buyers, Tom was very helpful, answering all of our questions, and gave us a very competitive price for the 2021 Cherokee Wolf Pup 16HEBL we purchased as a special order. When it came in, he made sure it was thoroughly cleaned and prepped for us. Jamie spent about 3 hours with us going over how everything works and the proper operation and maintenance procedures. Very personal service, never felt like we were being rushed like we have heard sometimes happens at larger dealerships. So glad we discovered and bought ours from Suburban RV!

Do business with this company. The owner, Tom, is a wonderful person. He is honest, respectful,…read moreand very knowledgeable about the RVs he sells. We honestly drove 3 hrs. to buy our RV from them. It was worth it. We saved a lot of money. The big RV places like Camping World in Pittsburgh only want your money. They don't care about you. Suburban RV does.

We purchased our first travel trailer; a brand-new KZ Sportsmen SE 301DBSE from Kamper City in…read morePeninsula, Ohio. We can't say enough about how much we appreciate our salesman Dre for ensuring that we found the RV with the perfect floorplan and features for our needs. Also, the process of completing the sales transaction with Michael was seamless and timely. In addition, both service technicians, Anthony and Chris, did phenomenal jobs completing some modifications and add-ons we requested as well as providing us "RV newbies" with thorough instructional training, about our specific RV. In conclusion, we highly recommend Kamper City to anybody looking to purchase a new or used RV and for any service needs.

So happy I found this place! I had the pleasure of working with Chris to buy my bumper pull travel…read moretrailer! Chris was awesome! It was so quick and easy! They aren't pushy at all but still care! If you want space to look around you can or if you want them to be attentive for questions, they do both! No prep or freight fees, no hidden fees!!! Very good group of people they have here! I went to ALOT of rv places and Kamper City won by a long shot, for customer service, prices, and all around just actually taking care of their inventory. I walked out with a smile on my face every time! Anthony in service did an amazing job showing me around my unit and answering any and all questions I had! I also had the pleasure speaking to the owner and he was very nice and helpful too! I will definitely be a returning customer and haven't found an rv dealer anything CLOSE to what they have going on here! THANKS AGAIN GUYS!

We decided to work with Advanced RV based on some videos we had seen involving a levelling system…read morefor our van. Getting very frustrated now as they are very good at taking our money, but not so good once they have it. To be fair, I understand it was during the holiday season, but we sent the money December 19th, and despite repeated calls (which we had to make at midnight from Korea) and repeated E-mails we cannot get them to answer the simple question "when do we bring it in, and how long does it need to stay?". At one point we were promised an answer by December 28th, but since then all we get are evasions. When we call, the person we need to talk to is out (seems to be out a lot) or whoever we get hold of says we are waiting to hear from somebody in service. We are trying to book time in April so plenty of notice, and were told the schedule was open then, but STILL don't have an appointment. Since we have to book a hotel to stay while we are in town, the longer we wait, the higher the prices go. We also cannot schedule anything else (we are stopping there during a trip across America) until we have those dates. This review does not encompass their work, but with customer service this bad I have a bad feeling about the company in general. If there are problems, let us know, don't leave us hanging for weeks, and it is not like this should be a difficult task. **Update: We finally got our appointment, and the work was completed. I will say that the work appears excellent, and the onsite experience was stellar. Trying to make new appointments for more work, and running into the same lack of responsiveness. I would say Advanced RV does great work, but getting them to respond is like trying a wake a teenager up in the morning after a rock concert.

Mike, Marcia, and the entire crew at Advanced RV are simply the best there is when it comes to…read morecreating Class B RVs. We looked at Roadtrek and the Mercedes-Airstream collaboration, and they are very nice, but they cannot compare to the RVs built by Advanced RV. Unlike the others, ARV is completely custom. The process begins with a visit to the factory that can last days, as you work with the staff to select EVERYTHING in your custom RV. From the engine, suspension and mechanical details, all the way to the color schemes, floorings and fixtures, you and the ARV team customize each item in the RV. Once everything is selected, there is a constant flow of information from ARV to the customer, as they keep you up to date on their progress. If you have any questions, or there are any items that the craftsmen at ARV are not certain about, you can call them, or they will contact you. And you don't just leave a message. Everyone at ARV is available to talk to you about any question or concern you might have, and that includes Mike Neundorfer, the company's owner. We just took possession of our new ARV, "Huginn," and are simply blown away with quality and level of workmanship. Everything is first rate. We took our new RV on a cross country road trip to return home, and even took her back into the mountains outside Santa Fe, NM. The road was narrow and rough, but there was almost none of the rattle, shake and clatter that I have come to associate with RV travel. On the freeways, the RV was so quiet it might as well have been a well made SUV. We simply could not be happier with our new RV, and with the entire experience of working with Advanced RV. Dirk & Amy

Read the UPDATES!!! Everything Turner Diesel did went WRONG…read more Installed turbo, stopped making boost after 150 miles. Exhaust weld broke, was improperly installed!! I was told by the new shop JB weld was part of the issue. JB weld on an exhaust pipes for a turbo???? Did not install the new turbo exhaust manifold that came with the BMI turbo properly, they did not tighten the bolts so this was leaking so bad it made my wife nauseous. Destroyed injector pump because they did not know how to properly adjust it! Humvee is surging now, never did this before turbo install. They installed a relay for the turbo gauges, they used some kind of sticky stuff to mount relay instead of bolting it down. ( see pics. Can't make this up! ) Next, starter and flywheel with ring gear installation, get Humvee back trans is leaking 1/2 quart every start up, fuel tank is leaking now as they also took that down to install starter. Starter not aligned properly, grinding now on start up. Was told $1800 but when I went to pick it up it was $3200. This list goes on, injectors and glow plugs installed was told $1600 was $3500. They had my Humvee for over 30 days to fix fuel, trans leaks, starter grinding and to adjust injection pump. During that 30 days the front brush guard was hit and bent and a center cap on my rim was broken. Me and George, I thought where friends, if he will do this to me just think what he will do to someone he does not know. Refuses to give me invoices for the work that was done! BEWARE!! DO NOT TAKE ANYTHING TO THIS SHOP!! So far I have a $2300 bill from another shop to fix everything Turner touched and it's still not right. Had to have the injection pump completely rebuilt because when they tried to adjust it they damaged it. It's back in the shop as I write this!! Looks like a fuel line is pinched above the fuel tank that Turner took down not once but twice!! I would leave 0 stars but that's not an option. Update as of 7-28-22. Turner installed the wrong lift pump. They installed a lift pump for a gas engine. You sure would think a diesel shop would know better.Another $1150 to fix this. ‍‍‍‍‍‍‍‍‍‍‍‍ Update as of 4-3-23 Exhaust weld broke after only 500 miles. They just welded a flared end right onto the pipe, and then the bolting flange would not go over the weld so they ground off the weld. On the drivers side they hacked it together by taking the donut gasket off the gasket and just sticking the metal piece in the manifold. Then used a paper gasket with RTV silicone. See pics. UPDATE 4-26-23 I can't believe I have to do another update to this feedback. When he installed the new starter and new flywheel, he did not align them properly/shim the starter so that it lines up with the fly wheel, so now I need a new starter and a new flywheel AGAIN!! I was charged over $3000 for this because the transmission Has to come completely out now it Has to be done again. Unbelievable!!!!! Here we go! Another update. 9-24-23. Turner was to installed new glow plug. I said get Bosch, he said that's what I would use. So he puts 4 Bosch in the drivers side and 4 Chinese ones in the passenger side. The 4 chinese just failed. Unbelievable!! If you take anything to this shop you better have lots of money down the road to have somebody else properly fix it!!!!

I went to Turner's diesel to have my manifold replaced. Was told he could complete this job in a…read morefew days. I advised them that I used the vehicle for work. And that I could bring it another day if he felt he wouldn't be able to complete the work in stated time of two days. Needless to say they kept my vehicle nearly 2 weeks the work wasn't done correctly. So I called they say bring it back for adjustments. I took it back & they destroyed the right caliber. They sat in the parking lot revving the engine and using the brake to hold a 3500 truck. The dually truck ripped the pad off and the rotor touched the ceramic caliber & cracked it. This guy tell me my brake didn't have any pad left. As if I didn't drive there and knew there wasn't any issues with the brake. He wanted me to pay him to fix damages his worker did. I refused & he wouldn't give me my vehicle keys. Long stroy short he called police on me. They came I explained the situation the flat bed service came & towed my vehicle to another shop. These people are no good stay away they lie cheat and won't fix you vehicle correctly. I'm out 5k dealing with them 2700 to fix a manifold that wasn't fix the 1300 for replacement of rotor brake pads & a caliber.